Select Home Warranty: Read 3,955 User Reviews From Real Homeowners

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Yadira Channelview, TX

Best service representative Chase R was the BEST in kwowledge and service thanks Mr R was a pleasure

5 years ago

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Miss Evans Horn Lake, MS

I just signed up with Select Home Warranty. Customer service was great! I recommended this company to my friends.

5 years ago Edited September 14, 2021

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Pam Kearney, MO

Jake H did an excellent job for me. He explained everything to me and got me an excellent rate. Very professional.

5 years ago Edited September 14, 2021

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Maya B Northridge, CA

be aware, there is one word in the 17 page contract that states "installation" not covered, which means that no Labor charges will be covered. Technician who came by to fix AC simply stated that 70% of costs of his bill was Labor. Their Contract is bogus. Do Not use this company.

5 years ago

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Ian F. Hattiesburg, MS

The marketing professional was very helpful in answering all my questions and getting me the best rate available.

5 years ago

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Mary Alice Trobaugh Marietta, GA

Chase R was extremely helpful in setting up my new account. Am glad to be part of the Select Home Warranty family.

5 years ago

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Suzi Lyon Tucson, AZ

I appreciate the call and information given. I did not find all the information I was looking for on the site when first investigating.

5 years ago

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Shawn Mills Scottsdale, AZ

I hate this company. They make it impossible to cancel and won't send you a refund. AVOID at all costs. Most home warranties are a rip off anyways but I never had a problem cancelling with American Home Shield. I'm going to have to sue this company to get my refund. I paid for 5yrs coverage and cancelled after 6months.

5 years ago

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Mahi Denny Roanoke, VA

Stay away from this warranty company! They never have any technicians available. They are happy to take your money but never provide you with any service. Then tell you to find a technician on your own and you will have to pay a higher service fee when you find someone. Horrible service.

5 years ago

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Patrick Bergeaux Lake Charles, LA

Richard Z guided me through the purchase of a home warranty, great help understanding of your product.

5 years ago

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Bonnie Keen Porter, TX

We've been waiting close to a week to get a part "approved" to fix our AC. The tech came out and diagnosed the problem 2 days after we submitted the claim. We live in Texas. I have a toddler, we had to buy an AC unit just so she could sleep.

5 years ago

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Naomi Angel Hurricane, WV

This is my first time home warranty experience! Steven K was very helpful and informative! Thanks for your help!!

5 years ago

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GACC-Library Sacramento, CA

I called to inquire about establishing a new policy and was lucky to have Ralph to help me. He was excellent!

5 years ago

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Deb Schooley Chambersburg, PA

Alan S was great to work with! He answered all my questions and helped me find the best plan for me.

5 years ago

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jez Dixon, CA

I hate it! I got the platinum coverage and everything I call about is not covered. Waste of money!!!!!! Do not buy insurance. Worst of all, when you submit a claim it takes forever to get a technician out to your house. Worst insurance company ever.

5 years ago

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Jennifer Taylor Madison, MS

STEER CLEAR OF THIS SCAM Select is a ripoff! This company is as bogus as It gets. Two homes covered with Platinum policies. I was never able to get any work done or covered at either home. After a few months I knew I had been scammed and asked for a refund, NO SERVICE AND NO REFUND!

5 years ago

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Boris Osipchuk Baytown, TX

Horrible company. My AC broke. AS it was hot outside, decided to fix it by getting my own contractor. Once issue was fixed submitted a claim, but they denied it, saying I should have had them approve it first. Wrong thinking morans from Select Home Warranty. My first thoughts would be to make sure my family is taken care of.

5 years ago

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Ibi Ibi Sugar Land, TX

Do not get this warranty, called for a cooktop repair, took a service guy a month tko show up to diagnose the problem and never showed up again , after another weeks of calling the select company, they are just gonna have us fix our cooktop stoce and be reimburse for 150$. Beware of the them....

5 years ago

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Gary Gardia Whitney, TX

This is not really a home warranty at all. They tell you things are "covered" but only give a very small amount towards the repair or service and they come up with every excuse in the book not to pay. They are also very slow to respond.

5 years ago Edited September 14, 2021

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Birdie Williams Madison, AL

Promptly took care of claim. When plumber came, he carefully observed the protocol set forth during coronavirus.

5 years ago

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Mark Nathwani St. Petersburg, FL

I have made countless calls to the PHILLAPEAN call center where I STRUGGLE trying to explain things in BASIC ENGLISH . Countless follow up calls, estimates and reports on damage have gone unanswered. ALMOST EVERY CLAIM I HAVE MADE HAS BEEN REJECTED They take your money and DONT PAY FOR ANY REPAIRS stay away - seems like a big scam to me.

5 years ago

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Jose Fort Lauderdale, FL

It provided fast and efficient service. They were very flexible with scheduling the appointment and arrived on time

5 years ago

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Marwan Hijaz Harvey, LA

This company they stealing people money when I did claim about my fridge they send me technician and I have to To Pay him 60 $ And he told me he going to order fan ... still waiting on a technician it’s been 4 weeks no one Come yet .. don’t do business with them

5 years ago

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Dianne M.Bunnell Shreveport, LA

Great Service Very Honest.Dependable Polite.Explained to me what my problem was..Professional.Polite.Trust Worthy.

5 years ago

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Margaret Haas Milton, DE

My washer is still not fixed part on back order and now my technician went out of business and Select Home Warrenty is saying there is no one in my area to fix it, it's been 3 weeks I'm still waiting

5 years ago

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Mary Huntington Beach, CA

My microwave isn't working properly and I was told they don't fix microwaves. They would only give me $185 for the microwave which doesn't get me much to replace it. They wouldn't even look at it to see if was an easy fix. Not what I thought I signed up for!

5 years ago

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Rebecca Savage North Port, FL

If they do not insure the water heater except for mechanical issues that cost $50 or less to fix and if a mechanical issue does cause the water heater to fail and leaks water, they decline the claim. Because they does cover leaks. That is the poorest excuse for a coverage I've seen.

5 years ago

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Shishi Charlotte, NC

I have an additional coverage on the contract with my AC system for Freon refill. The Selected Home Warranty rejected to compensate my bill because it is caused by leakage which the policy does not covered. They knew very well that only leakage AC is going to need Freon refill. They are purposely cheating on customers.

5 years ago

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butch pemberton Scottsdale, AZ

Beware of the lying salesmen, they baffle you with Bs and dazzle you with FAST talking confusing un-honesty...making you believe you are covered when in fact, when you make a claim they come right back at you with it's not covered, didn't you read the tiniest fine print, sorry you did not understand we just make you believe your covered..

5 years ago

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John DeLaurentis Newport News, VA

They legitimately try to get out of covering anything. They outsource the calls which makes conveying the problem difficult. And then, their customer service tries to change the wording from technicians so they don't have to provide coverage

5 years ago

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Raymond Davis Corpus Christi, TX

This is the absolute worst warranty on the market. My dishwasher broke and they called to tell me that they could not find a repair company in my area., a city of 320,000 people. that's preposterous! I am looking for another home warranty company.

5 years ago

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Ricky Guadalupe Gonzalez Kingman, AZ

I had select for almost 1 year and my garage door opener broke, I called for a repair and was denied without even an inspection. I ended up replacing it myself, now I do not know if it is worth it to pay for a home warranty if They do not do what they are there for. I am not renewing my contract.

5 years ago

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Reanna Choate Luling, TX

We feel mislead, the warranty has not covered multiple items, only covered partial amounts, and it is extremely difficult to get technicians scheduled and out to our house in a timely manner. We have only had 1 positive experience, we wish we would have chosen a different company.

5 years ago

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Ryan Hudgin Maumelle, AR

DO NOT use this company. They pro rate the age of your appliances, and screw you over. This co. is definitely a scam. They wear u down with foreigner speakers and horrible elevator music. The worst warranty company i've ever used.

5 years ago

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Anonymous Redding, CA

Took my money but somehow can't find anyone to come and service my refrigerator. Waiting 5 days, and the only thing they can tell me is that it's been escalated. Trying to get a refund and they are fighting me on that. Where is the negative stars. I don't even want to give them a one star.

5 years ago

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Joshua Dixon Medford, OR

I am glad that this review sight has 0 for a rating. Select Home Warranty will do more getting out of helping you than simply doing what you have paid for. If you are reading this looking for a home warranty, keep looking. This is not for you.

5 years ago

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Kelly bettis Medford, OR

Totally a rip off. No actual website or contracts. I submitted my claim after verifying my activation date. My claim was denied because its not a 30 day period which was previously stated but a 35 day due to using a credit card not check or cash

5 years ago

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Tony Murray, KY

Select Home Warranty is great as long as you don't have a claim. But you can forget about them sending out a technician when something breaks down. Then Select Home Warranty will stall as long as possible before finally deciding NOT to pay you.

5 years ago

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Jeff Charlotte, NC

I called the 800 # and was contacted by a specialist within minutes.The tech was by innhours on the same day.

5 years ago

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Rod Randolph Mesa, AZ

Worst customer service ever. Months upon months to get a reimbursement check. They will try to deny any claim you put in and their policy's are unreasonable. Lastly prepare for a long hold time on the phone. Please seek another company for your needs.

5 years ago

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Cynthia Joyce

Very nice and went over everything. No hard sell like other companies trying to badger me and scare tactics

5 years ago

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Fred Middleton Missouri City, TX

This company paid for the last 2 services. Even though it was not a large repair problem, it was resolved quickly

5 years ago

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Michael Grass Valley, CA

Submitted 1st claim without any issues. Great communication on status when tech was coming out via text. So far great.

5 years ago

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Cara Marie Phillipo Portland, OR

Horrible company. No wonder they were so much cheaper. They do not cover anything. I am back to american home shield and although it is more expensive they will cover your appliances. They offered me $50 for my subzero fridge saying it had depreciated. This is the worst experience I have had with a company. Beware!

6 years ago

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Marie Swayzee, IN

SHW SCAM.... They are horrible...I made a claim for my heater going out and received an email that someone was contacted by SHW. Didn't here from them. Called the company that SHW stated they contacted and they didn't know anything about it. PLEASE DO NOT USE SHW... I thought I had researched the company... apparently not good enough.

6 years ago

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Shari Valencia, CA

scam artists. The first technician they sent out to repair my dryer damaged it more. They wanted to charge me another $60 to come back out. Turns out this guy damaged my dryer even more. Select is only willing to pay up to $150 to repair. I want my $60 back and the money to replace my dryer they damaged.

6 years ago

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Katerina San Ramon, CA

horrible company. They tell you you have a full coverage but when you need their help, they give you $150 only. I agree with other people here-- their good reviews are fake. It's like having car warranty and getting into an accident-- they only give you $150 no matter what their total coverage cost claims.

6 years ago

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Douglas Schneider Norfolk, VA

Complete mistake. Avoid this company at all costs. Literally stole my money, and then refused to pay for a covered major appliance replacement. Had to obtain a court order, because they were legally responsible, and then refused to pay the court order. Unethical and openly confrontational customer service.

6 years ago

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Travis San Antonio, TX

HUGE delays in getting people out to your home for repairs, they cover virtually nothing unless it’s something small (got a broke fridge or hot water heater it will be on your dime) DO NOT go with this company, they will string you along and rip you off.

6 years ago

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Peggy B Litchfield Park, AZ

Call center is in the Philippines and just keep reading same thing over and over. said my roof leak isn't covered as it was improperly installed. Um - yea it worked for the last 14 years and passed all the inspections. that appears to be the goto catch all to not cover anything.

6 years ago

Select Home Warranty Reviews