Select Home Warranty: Read 3,955 User Reviews From Real Homeowners

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Devora Kaiser North Berwick, ME

Fred L was professional, knowledgeable, as well as personable and easy to work with. I appreciate excellent customer service!

5 years ago

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Rebecca Huffman Palm Beach Gardens, FL

I had a claim. Claims could not get me a plumber, for a leaking hot water heater, for four days. When the finally got a plumber out, I Paid the $45 service charge, and the plumbers waited on the phone for SHW authorization for an hour and were going to just leave . Claim told me to go ahead and pay the plumber myself and that SHW would reimburse me. I paid as I was told to, and SHW (Supervisor JERMEL) refuses to return any calls and has NOT REFUNDED MY MONEY! Its a horrible company with deceptive practices, and they are NOT TRUE TO THEIR WORD OR PROMISES!

5 years ago Edited September 14, 2021

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D Kelley Riverside, CA

They worked with me based on budget, offered discounts I wasn't excepting. A simple call I answered turned into me signing up with Select.

5 years ago

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John E. Shallotte, NC

Steven was very helpful in helping me and my wife select the coverage and length of coverage we needed and could afford.

5 years ago

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Teresa Sieminski Milford, DE

I spoke with a rep. Bruce A , an he really worked with me I am pleased with the price he gave me Thank you Teresa Sieminski

5 years ago

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Joe Chen Hayward, CA

This company is trash. They look for every reason NOT to repair or replace your unit. And even after going through Better Business Bureau, they were unsuccessful in helping me get a refund of my money they owe me. Please stay away from this company. They are scams and frauds. They outsource all their employees to Philippines and they will spend hours and hours arguing with you about why they will not repair or replace your unit. A total nightmare. Never before have I had this much trouble from a supposed company. Please do NOT give them your money! You will lose it!

5 years ago

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Georgia Trosin Midland, MI

David W was the agent that helped me with our warranty needs. Explained their program in a very understandable way, very helpful.

5 years ago

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Pamela Lin Taylor Ogden, UT

Richard was very helpful and very knowledgeable. Getting me the best rate with the best deductible. I would strongly recommend them

5 years ago

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Daniel Wesley Horne Atlanta, GA

I am a first time customer, the customer service I received from Mr. Abraham D was out standing and I would like to say Thank You.

5 years ago

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Annette Rampy Des Moines, IA

Daniel C was very helpful and knowledgeable. He answered all of our questions and helped us pick the right plan for our needs.

5 years ago

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Maureen Powell Sarasota, FL

The representative answered my questions politely and in an easy to understand and professional manner. I have not yet needed to use the services.

5 years ago

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Yvette Birmingham, AL

I am a new customer with Select. My experience with customer service and sales was very good. I look forward to seeing the service that I have been promised

5 years ago

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Patrick Schardt Coraopolis, PA

I called to setup a new home warranty policy. Jonathan S Handled my call. He was very nice, knowledgeable l, and didn’t over pressure me.

5 years ago

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Angie Zimmerman Westfield, IN

Sol was extremely helpful and got me a really good rate for our new home. He was efficient and friendly and I would highly recommend!

5 years ago

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Marco Acosta , FL

SCAM, call service contractor provided by Select and was told they don’t do work for this company because they do not pay for repairs done. Select says you are covered from the moment you make first payment but can not file a claim after 30 days. I filed a claim after 50 day’s and was told that coverage starts 30 after initial payment and claim have to be made 60 days after first payment. Stay away from this company

5 years ago

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SAM CHITCHYAN Pasadena, CA

this company is biggest liars. when I was purchasing insurance they premise to cover all is says in contract. but the time when come to fix problem they refuse to do. customer service is so bad. the service company is working whit them from first day tell me select home warranty is not going to pay for your AC don't even try. very very bad service and big liars.

5 years ago

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Jan Broberg West Yellowstone, MT

They are easy to get ahold of by emailing or by phone. They have great service providers and I got the help I needed fast!

5 years ago

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John Johnson Yuba City, CA

Excellent sales staff, Moe did a great job explaining everything to me. I ended up getting a 5 year plan. Hopefully their service is as great.

5 years ago

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Sharon Gray Laurel, MD

I can only say I had a great experience. Jonathan S was good explaining everything to myself and my husband. Thank you.

5 years ago

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Jim Willoughby Tucson, AZ

I was pleased with Sean's professionalism and the ease of signing up for coverage. The price was good as well as the coverage.

5 years ago

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Adam Baumwald Pikesville, MD

My customer service rep John S was very friendly, helpful and professional. He answered all of my questions and wa easy to chat with.

5 years ago

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Ron Feuer Reseda, CA

Sam M gave me excellent service on the phone....because of him, I changed to Select from another company I had been with for many years...

5 years ago

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Lewis Horwitz West Hills, CA

Abraham D was very creative and devised a plan for me that I felt was excellent.I look forward to the coverage by your company.

5 years ago

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Dale Philby Kansas City, MO

Per the contract, my central ac was not covered for 30 days after my policy started. It also states there is a 30 day waiting after you pay before coverage begins. THESE ARE NOT THE SAME THING! My AC broke down 48 days after my policy started. They wouldn't cover it! Everyone I spoke to just read the contract to me over and over. Whenever I would say that's 60 days nobody would acknowledge or repeat 60 days. They just kept reading the contract to me. They never paid anything

5 years ago

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Susan Bouvier Jacksonville, FL

Abraham was great! He was professional and helpful. He worked within my budget. Very happy with his customer service and knowledge.

5 years ago

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Farzad R McKinney, TX

This is bad company. They will give me good offer when I try to get home warranty but after one year when I call for garbage disposal repair and this really cheap repair. They never take care of it so I end of to take care of it myself. They are in business to empty out your packet do not trust them. If you want to get more information look at customer review at better business bureau and consumer affairs. So you understand how they handle the customers claims.

5 years ago

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Glynis Moore York, PA

Excellent customer service with Daniel C, very informative with the different plans your company offers that would best suit my needs.

5 years ago

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Jill Georgetown, KY

Their service is just ok. I had a hard time getting a technician to my house. They don't contract with very good people but in the end they let you pick your own. They also don't pay for much for the first 6 months so if you bought a house like we did you'll pay for most of the fixes.

5 years ago

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Jay Salemi Westminster, CA

The worst experience in my life, I caution everyone not to even think about SELECT. They are out there to take your money and service is not part of their agenda . When you happen to have a claim, 1st they accept your claim, then in a couple hour you get an email with unjustified reasoning, saying by further review that claim is not accepted and not covered under my policy. And when you call and ask for explanation, they hung up on you, very rude and improper.BAD, WORSE, The time you have to spend on phone to get to any SELECT agent can average at least 45 minutes each time. Shameful

5 years ago

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David Almamza Natchitoches, LA

Jonathan explained my options and as a first time home owner. I felt comfortable and would be great if I could always speak to him.

5 years ago

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Khalida Jalaly Pittsburg, CA

Steven K He gave excellent customer service I gave him 10 out of 10 for excellent customer service He was very smart and great attitudes

5 years ago

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Ms. Pierre Baton Rouge, LA

Sean G provided exceptional service. He was thorough and provided great insight and knowledge about the plan that suits me and my needs.

5 years ago

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Sandra Ringgold, GA

No high pressure sales, just good information From Sam M. I appreciate it and look forward to working with you in the future.

5 years ago

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Sheryl Templeton Citrus Heights, CA

Ray S was very helpful and upfront with important details I needed to know in my decision making to go with Select Home Warranty.

5 years ago

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Thomas o connor ,

Chase was very friendly and knowledgeable ,he explained everything to me and was very patient, is an asset to your company

5 years ago

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naeem Decatur, IL

I signed up with this company in 2018 and bought a 3 yr package as it sounded like a good del. please do not do it. they have been increasingly hard to work with. they are not honoring their contract. all they do is keep transferring you from one rep to another. very frustrating, stay away from this company. all reviews on their website appear phony.

5 years ago

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Barb Vanderpool Kelseyville, CA

Don’t for a minute consider this company Filed a claim for electrical issue. 3 days later letter saying all techs were backlogged and could call electrician n submit for reimbursement. Well you know the answer to that one! While waiting for that expected response, the a/c stopped cooling, received same Letter ‘techs are backed up, can contract someone and submit for reimbursement.’ Fool me once shame on me, fool me twice shame on you.’ In addition, NEVER received a contract, even after 4 calls or a billing statement!

5 years ago

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Arun K. Chattopadhyay Fremont, CA

Best part is the honest offering for the best deal that benefits the client without going through any lengthy boring bargaining. Short and sweet.

5 years ago

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Sheena Surprise, AZ

Ben T was my sales rep and he was very professional and helpful. He helped me to get a great deal on my home warranty plan.

5 years ago

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Juan Gomez Boise, ID

William P was very helpful with great customer service. Answered all my questions and was able to provide me with a great coverage for my home.

5 years ago

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Andy Plescia Sacramento, CA

Bruce A was very professional and helpful in discussing the Select Home Warranty Platinum Care Plan, and responding to my questions.

5 years ago

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Mike Wilson Visalia, CA

Our sales rep was friendly, courteous, and very knowledgeable. He walked us through the process until we fully understood the warranty.

5 years ago

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Carol Aldridge Prineville, OR

The introduction to coverage and reliability and of company with assistance of Jeff toward meeting our protection needs at this time was appreciated!

5 years ago

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Gerald Spence Waldorf, MD

Ben T was a very cordial and efficient representative. I anticipate enjoying my membership as much as I did in our closing of the deal.

5 years ago

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Ron Curry La Vergne, TN

Select Home Warranty Horrible Service This company is sub par and provides horrible service. They even have the unmitigated gall to attempt to delegate their work which they should be performing to their paying customers. They often are unable to secure service providers to meet the needs of their customers and are generally lazy and unprofessional when interacting with their customers. My advice is to avoid Select Home Warranty at all costs as they are a complete waste of money and time. One of the worst organizations that I have ever encountered!

5 years ago

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jason hudson Lake Forest, CA

I just signed up. Hopefully if I even need to use the home warranty it is as easy and friendly as the initial signing up!

5 years ago

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YOLANDA WATSON Plano, TX

I would give this company a negative rating if I could. They are a fraud. Their advertisement is false; they do not replace. They offer you a replacement amount that is so low there is no way you can replace for that price. If you give them a poor rating they will try to increase you replacement value to get a good rating. Shady business practices, stay away from this company Stay away from this company.

5 years ago

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West Chester Mason, OH

Total False claims. DO NOT WASTE MONEY IN BUYINF SELECT HOME WARRANTY. IT IS SLIGHTLY CHEAPER BUT WORTHLESS. My AC is not working for almost 20 days. When I signed up I paid Select Home Warranty for 3 years on assuance that issues like these will be addressed quickly and save money on repairs. If can't fix will replace etc. ALL THEY OFFER ME IS $150 FOR ac repairs when compressor has gone bad.

5 years ago

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adnanaalisic Glendale, AZ

Customer service representative was kind and efficient. Very helpful with my needs for my warranty plan he explained everything... Thank you.

5 years ago

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Sergio Arellano Simi Valley, CA

Great Sales representative. Very informative and friendly. Answred all my questions and explained how things get started.

5 years ago

Select Home Warranty Reviews