Select Home Warranty: Read 3,943 User Reviews From Real Homeowners

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Ben Charlotte, NC

Ben T did a great job setting me up with my home warranty. He explained the coverage thoroughly and was able to get me a great discount. Thanks, Ben!

3 years ago

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Julie Swanson Tarpon Springs, FL

Bruce was very professional and shared a lot of information with us. We are looking forward to working with your company. Thank you!

3 years ago

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Christine Peariso Grants Pass, OR

My experience with SHW was pleasant. Easy to deal with. Was given good information, felt comfortable moving forward with this company.

3 years ago

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Kenji Kumara Asheville, NC

Greg gave me a very good deal as a first time home buyer as a Vet, senior and single living along. Thank you for helping out us Vets.

3 years ago

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Blanca Coronado, CA

There is absolutely NOTHING I like about this company. In the past year, never not once that I have needed the company I hored to cover my home appliance have stepped up and covered anything. The last eing my leaking water heater. " They don't cover leaks in water heaters! So I ask, WHAT DO YOU COVER? They left me without hot water in the middle of winter for until now 6 days and do they care? NO! Im the one that has to be on the phone chasing them to get back to me. Worst company ever!

3 years ago

Reply from Select Home Warranty

We are sorry for the experience you have had. Please call our customer service dept. at 855-267-3532 x 5, We will do our best to satisfy your needs

Jan. 29th, 2021

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Cathy Ramsay McMinnville, OR

Jake h did an excellent job of explaining the warranty coverage and provided options so that I could make my best decision for coverage.

3 years ago

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Mel Cedar City, UT

Jake was very knowledgeable and was really great to work with. got us signed up in no time. Jake took the time to go over all the options.

3 years ago

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Fabian Salas Santa Barbara, CA

Jake was very friendly and knowledgeable. I am very excited to have this coverage and great customer service experience.

3 years ago

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Dennis Mesquite, TX

Mr. C answered all of our questions. He helped us find the home warranty right for us. Outstanding customer service. Thank you!

3 years ago

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Michael Bowens Oakland, CA

The reps are polite and nice with a good personality and helpful they help you understand clearly keep up the good work respectfully

3 years ago

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Ronnie Clarksville, TN

I was glad that I called, they offered me a greater rate than what I saw online, and was very helpful in explaining everything.

3 years ago

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David Leard Houston, TX

Buyer beware! I would have left 0 stars is it were an option. We moved to Houston and bought a new house 3 months ago. When we tried to file claim for maintenance on our heater they said they couldn’t provide the service unless we had 3 years is maintenance records. We don’t because we just bought the house and it’s only 5 years old. Why would you buy a home warranty for a new house if to fix something it requires 3 years of maintenance records?

3 years ago

Reply from Select Home Warranty

We are sorry for the experience you have had. Please call our customer service dept. at 855-267-3532 x 5, We will do our best to satisfy your needs

Jan. 29th, 2021

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Sharon Port Wentworth, GA

I received a call from Fred. He was most helpful and worked with me so very much. I appreciate good service. Fred was amazing!!!

3 years ago

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Linda Ann Romero Rialto, CA

Spoke with Jake he was very helpful, knowledgeable, and answered all my questions. He also offered special they had for Seniors. Great price

3 years ago

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Sonja Arthur Leesburg, FL

Daniel C was very pleasant, informative, and knowledgeable. He answered all my questions, and was not high-pressure. I appreciate that.

3 years ago

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Dick Larkin ,

Disapointed in how this was presented and how they try to get out of paying for repairs. AHS is much better, you get what you pay for. I have owned my home for 1 year, however I was told I had to have 3 years of service documents for my furnace. How do you get that when you only have home for one year? Also had to take pictures of unit and send, contractor they sent was not allowed to do that. Previously had AHS, they were fast. Also it took 3 weeks to finally come to a small payment for the repairs of my furnace. It is a furnace and it is winter.

3 years ago

Reply from Select Home Warranty

We are sorry for the experience you have had. Please call our customer service dept. at 855-267-3532 x 5, We will do our best to satisfy your needs.

Jan. 18th, 2021

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Thanh Pham Houston, TX

SHW really both cares for our concern and explains all in detail what I got covered. I feel peace in mind and share it to my household and friends.

3 years ago

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Melanie Ignacio Lake Elsinore, CA

It is my first time with Select Home Warranty and by far have had a great experience with their customer service at sign up with 2 free months.

3 years ago

Reply from Select Home Warranty

Thank you for your feedback

Jan. 11th, 2021

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Michell Venters Temple Hills, MD

Mr. Ray S provided me professional and friendly service. I feel like I have received what I am looking for in a home warranty.

3 years ago

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Michael and rosemary mceuen Vincentown, NJ

Richard Z was extremely helpful in providing us with answers to our questions and providing us with the best plan for us.

3 years ago

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Michele Madrigal Burbank, CA

Alan S was a wonderful salesperson. He helped me to understand my policy options and clearly explained how my policy would work.

3 years ago

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sam park Greensboro, NC

We had a contract with them for three years the first year, they were really good to us but the second and third year was totally the opposite sometimes they would come and tell us that they couldn’t even fix our oven but couldn’t tell us why and this time we had a pipe problem and called them but had to wait more than two days and since we were tired of waiting just called another company.

3 years ago

Reply from Select Home Warranty

We are sorry for the experience you have had. Please call our customer service dept. at 855-267-3532 x 5, We will do our best to satisfy your needs.

Jan. 12th, 2021

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Ebon Bourne Marietta, GA

Jake was excellent. Went the extra mile and was very willing to help out and explain all the details of the plans. Highly recommended.

3 years ago

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Mike Bellevue, NE

Ian A, whom I spoke with, did an excellent job of explaining the various policy options, pricing and he answered all of my questions well. Thanks

3 years ago

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Donna R Argentati Cincinnati, OH

Just signed up for the 5 year plan with Bruce A...really knowledgeable salesman about his product and assisted me to get the best deal possible!!!

3 years ago

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Ram N Milpitas, CA

When you cancel the policy you will lose all the money you paid. They wont tell you when selling. Worst company ever seen. They wont repair expensive appliances rather assess and give 200/300$. It's upto you to fix/buy new one where I spent 1750 from my pocket. While cancellation they took non discounted premiums + all service cost they did as part of the contract + cancellation charges. In 4 months with exaggerated premiums I lost more than $1000 DONT LOSE MONEY. SERVICES ALSO VERY WORST. I FEEL IT IS A SCAM, SELLING CONTRACTS WITH SO MANY HIDDEN DETAILS. DONT LOSE YOUR MONEY

3 years ago

Reply from Select Home Warranty

We are sorry for the experience you have had. Please call our customer service dept. at 855-267-3532 x 5, We will do our best to satisfy your needs.

Jan. 12th, 2021

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Claudia L Plano, TX

Beware! This company is a scam! Called the company and told them my water heater is not working and leaking. Instead of sending a plumber out to look at the problem, they immediately sent an email stating the policy does not cover this issue without even coming out to assess. I requested for cancellation of the policy immediately and they advised that there is a charge of $75 just to cancel the policy. Besides, the call center is overseas and half the time, you do not understand what they are trying to explain to you over the phone. I am going back to American Home Shield!

3 years ago

Reply from Select Home Warranty

We are sorry for the experience you have had. Please call our customer service dept. at 855-267-3532 x 5, We will do our best to satisfy your needs.

Jan. 12th, 2021

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Ray Key Largo, FL

Very very pleased with this company I called on Christmas Day a Gentlement name is Alan He was a piece of mine was great amazing

3 years ago

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Philip Roxas Bayville, NJ

Richard Z was brief and direct and informative about the policy that I purchased and I feel he gave me a good policy and rate.

3 years ago

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RAR Naples, FL

I dealt with Daniel in purchasing a service plan. He was knowledgeable on the product and was able to answer all of my questions and concerns.

3 years ago Edited September 14, 2021

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Simone Haddad Clinton Township, MI

Elliot J did a great job explaining the coverage and getting me a good deal. He was nice and polite to talk to and very knowledgeable!

3 years ago

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Monie Wierzbicki Simpsonville, SC

Tom did an absolutely fantastic job helping me select the correct warranty for our home and worked with me to make sure it was in my budget .

3 years ago

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Gary Jayme Lewis 'Ewa Beach, HI

Richard Z was very helpful in making my decision he answered all concerns and address each one with care I purchased a 6 year plan.

3 years ago

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J J Venice, FL

Steven K did a great job to earn my business...we actually signed on for two properties because of the work he did accommodating our needs.

3 years ago

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Ned Wheeler Hurricane, UT

Terrible experience with this company. I was told certain things were covered and that if I wanted to cancel I would only pay the pro-rated cost for cancellation. After I signed the contract I noticed that there is a $75 service fee for every covered home visit and also a $75 fee in addition to the pro-rated loss for cancellation. To me, this is fraudulent advertising that needs to be exposed so others will not fall into this dishonesty trap.

3 years ago

Reply from Select Home Warranty

We are sorry for the experience you have had. Please call our customer service dept. at 855-267-3532 x 5, We will do our best to make things right.

Jan. 12th, 2021

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Elise Otto Camden, SC

Daniel was very thorough in explaining the plan. He was very professional. I'm happy I made the purchase of the home warranty.

3 years ago

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Julius J. Cius Palm Desert, CA

So far so good it is hard to rate a product until you have to use it. I hope that the product is as user friendly as the sales program.

3 years ago

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BoBBy KhAn ,

if I could give negative stars I would- Im surprised there isn't a class action lawsuit against these people. Below is the fine print on their claims for anything. this is how they get away with it. The cash settlement shall be in an amount not to exceed the depreciated value of the component/appliance being replaced. They quote you on the depreciated value of the part you are claiming- so that could be anything that they deem as valid. Customer service is a joke, plus to cancel they charge all these fees ( $75 to cancel plus any prorated amount ).

3 years ago

Reply from Select Home Warranty

We are sorry for the experience you have had. Please call our customer service dept. at 855-267-3532 x 5, We will do our best to make things right.

Jan. 12th, 2021

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Michael M. Dunedin, FL

The BIGGEST LIARS EVER!!!! I brought a home warranty from this company for my home. When I discovered my bathroom shower was not dispensing hot water I called for service. Well as they usually do they denied the claim. Then they told me that if I purchase an additional policy for fixtures it would be covered, so I brought the additional policy. Then 48 hrs later I get another email stating that the repair still wasn't covered! I asked for a refund of both policies and I haven't heard from them in 3 days now. PLEASE AVOID THIS COMPANY!!! THEY ARE THE BIGGEST LIARS OUT THERE!!

4 years ago

Reply from Select Home Warranty

We are sorry for the experience you have had. Please call our customer service dept. at 855-267-3532 x 5, We will do our best to make things right.

Jan. 12th, 2021

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Kelsi Houston, TX

Lucas was very nice and had great customer service. He made sure I was happy with my choice. I am glad he gave me a call!

4 years ago

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John P Saffos Middletown, DE

Representative Ben T was helpful explaining the details of the warranty and helped me overcome my fears about committing to Select Home Warranty.

4 years ago

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Dan Littleton, CO

Very nice experience working with Ed C. He explained options, worked with me on pricing. Really friendly and he tried to offer great discounts.

4 years ago

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Matthew Williams Hemet, CA

This is really good and designed for the consumer with all of the saving. Im thankful. and Mr C was very informative and very helpful

4 years ago

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Silvino Montes Los Angeles, CA

Lucas was great! Excellent customer service and thorough yet simple breakdown of our policy and pricing. Very impressed!

4 years ago

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Hector Gamez Statesboro, GA

Good clear explanation of benefits. Costs savings with better service. Switched from another Home Warranty service that left me hanging.

4 years ago

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Lanie Nix Detroit, MI

Tom B and Moe were exceptional kind and clear and they quickly found solutions that worked well. Competency on steroids!!!

4 years ago Edited September 14, 2021

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Sergei Rosenberg ,

Purchasing process was pretty easy, speaking over the phone with Chase. I got much better rate than with other home warranty companies

4 years ago

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Stephanie Lawrence Lakeport, CA

They were friendly, efficient, reasonably priced, professional, and informative. They were also willing to work with me.

4 years ago

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Francis Balunsat Goodyear, AZ

Jake H gave an EXCELLENT Service!! This is my first time to use Select Home Warranty. I was impressed. First impression last forever!

4 years ago

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Olena Evans Hyattsville, MD

Bruce A was my Sales Agent and he did a great job with explaining the benefits and assisting with a new contract. Great experience, thank you!

4 years ago

Select Home Warranty Reviews