Select Home Warranty: Read 3,957 User Reviews From Real Homeowners

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Tammye Wolf Garden Grove, CA

Very pleased with Ed. Extremely helpful and courteous. He explained the items covered and what could be added, what the co-pay would be.

4 years ago

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Ryalky Management Winter Garden, FL

Purchased 2 home warranties for two investment properties. Within 9 months a called 3 times for different issues ( electrical problem on the dryer) Water leaking from the AC. Tickets were opened on the 3 occasions and the 3 of them were denied. Including the ticket opened because the fridge wasn’t cooling. I regret tremendously wasting my money in this company. Today the sales department called to see if I wanted to renew and when I explained why I wouldn’t the rep hanged up right away. Very unprofessional.

4 years ago Edited September 14, 2021

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Anna H Sacramento, CA

I just bought the warranty through Bruce A. and felt comfortable with the information provided. He provided us with good service.

4 years ago

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Tom Tempe, AZ

I purchased your warranty plan after discussing it with agent Tom B. Tom did an excellent job in explaining the available plans and costs.

4 years ago

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Jarrod Gandy Athens, AL

This was the initial sign-up call but David W. did an excellent job explaining the options to me in a clear and concise manner.

4 years ago

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Michael Clark Reno, NV

Absolutely garbage of a company. I purchased my home and add a home warranty from this company. When my AC unit stopped working they told me they had no contractors in my area and to find my own. The service fee per my contract is $75. But the service fee from my own tech (they forced me to find was $150). They denied the 700 service bill because I cannot prove 3yrs of service records for the home that I did not own.

4 years ago

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Nancy E Marmo Tomball, TX

Moe was very professional, answered all of my questions, which was extremely helpful. I believe I am making the best change for my situation .

4 years ago

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Brenda Polke Columbia, MO

Excellent customer service! Moe was very helpful and answered all my questions and concerns. I appreciate his help and customer service skills!

4 years ago

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Gindira Kelly Phoenix, AZ

Worst company ever! I called them with an electrical problem in the house. They wanted to charge me $60 per room that they needed to take a look at the outlets for even though the problem was all related. It was going to be cheaper for me to call and pay for my own electrician. What is the point of having a home warranty???? In addition to that, they denied a previous claim to replace the motor for my pool. They make a lot of promises but their service is non-existent. Don't waste your money with this company. Not reputable at all!!!!!

4 years ago

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Irene M Sanchez Sahuarita, AZ

Lucas gave us all the information we asked and some we didn't think to ask in order to get the best deal. Lucas did not put ant pressure to buy.

4 years ago

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Tiffany Martin Roxboro, NC

David was helpful made sure I received the best deal even worked with me with the payments. I will definitely refer him to other homeowners I know.

4 years ago

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Shirley Johnson Harker Heights, TX

The salesperson that I spoke with was very nice and easy to understand. I am very pleased with how he explained everything to me.

4 years ago

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Absalom [Cruks Capacitor] Hummelstown, PA

Pure garbage. Not above lying and misinforming customers. No doubt all their good reviews are not even real people! My family and I had to go for 3 months without heating or air conditioning (in the dead of winter) while they did nothing to help! Wife was pregnant, and now my newborn STILL does not have heat or AC! I would give negative stars if I could! DO NOT BUY THEIR LIES!

4 years ago

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Ajerome Corona, CA

I haven’t used them a home warrenty just yet , I signed up but the person who helped me Sean green was great! So patient and helpful !!

4 years ago

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Erin Bashore Goldsboro, PA

David was friendly and knowledgeable. He was able to answer all of my questions and was patient with me throughout the process.

4 years ago

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Merrill Hall Clearfield, UT

Steven K. got us an awesome deal so we can rest assured that our major home appliances and systems are covered at $25/month for the next 3.5 years!

4 years ago

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Edith Helen Wilson Virginia Beach, VA

Jake was very professional and helpful, however, at present I can't rate the company at this time. I recently purchase my home and have yet to experience the service.

4 years ago

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edward ensley Wesley Chapel, FL

operator/sales was very helpful and eloquent. if the company is his model was not a bad selection to represent my interest in my house

5 years ago

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Robert Irvine Malden, MA

Spoke with Mark J. and was very good in answering my questions. Happy that I spoke with him and signed up for Select Home Warranty.

5 years ago

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nancy b. sperber

Totally dishonest and corrupt. You pay for years in advance and then they will not let you cancer. They tell you things are not covered when in fact they are specifically covered in the terms of the policy yet they refuse to pay for the repair they refuse to reimburse you for your out of pocket costs in getting the repairs for items they should have recovered. There is no legitimate location for these people there are offices evidently a male drop in a hotel in Florida. Like I said corrupt dishonest do not do business with them

5 years ago Edited June 22, 2023

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Lawrence Dillard Duluth, GA

I purchased 3 contracts with this company. The first time I used this service Select Warranty failed. They sent a technician out to my property which I paid the service fee. They did not contact me at all. When I reached back to them they told me they thought I was looking for a technician . I was without a refrigerator for 2 weeks waiting on them. I would NEVER suggest or recommend this company to anyone who truly wants a warranty on appliances. PLEASE BEWARE!!!

5 years ago

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Sheryl Allen ,

If I could give this company no stars I would. The first time I called them they didn’t get back to me for over 5 days and by then I had to call someone else and pay full price. Next I had water heater problems and they didn’t even come out and just said no they wouldn’t service my hot water heater. I believe this company is a scam and I’d like my 800 dollars back which I paid for nothing.

5 years ago

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Rosemary ruggiero ,

I worked with Bruce and he was very professional and knowledgeable about this warranty.. I will recommend Select to my friends

5 years ago

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Dom Rizzo , VA

They were super helpful and knowledgeable and found every way possible to save me money. Highly recommend. Ask for Jamie!

5 years ago

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Tom Falconer Richlands, NC

Customer service rep, Bruce, was so helpful with my inquiry. He explained the program so well that I signed up or three years. TomF

5 years ago

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Garrett Jones Hyattsville, MD

Sean G. was very helpful he answered all my questions soI can understand him very well I will recommend him to all of my friends

5 years ago

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D H Wesley Chapel, FL

Lucas did a great job of providing details on the plans and rates. He found discounts and was able to lock me in to lower future renewals.

5 years ago

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floyd glandon College Station, TX

Daniel C. was nice too talk to. he done a nice job selling the home warranty on my appliance in my home to protect them.

5 years ago

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Patricia Schmid Carmichael, CA

It's rated first in area for work and customer service. George was a great introduction to the company, very welcoming and friendly.

5 years ago

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Michael Frederick, MD

Sam M. was very knowledgeable and walked me through the plan and found options that saved me money without sacrificing coverage.

5 years ago

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Travis Talley Knoxville, TN

Was pricing different company's online. Tom B. gave me a call and answered all my questions. Great service and very informative.

5 years ago

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Nelci Stancovik ,

Don't sign anything with select home warranty, they are horrible! Every single time we need them to fix out stuff we have to spend at least 4-5 hours on the phone and they take over 3 weeks to fix them, when they fix them. Do not waste your time and money.

5 years ago

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Paul Erskine Newport, OR

SO FAR, my experience has been very positive, your Salesman Bryan was very helpful and answered all my questions promptly and to my satisfaction.

5 years ago

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Patricia Midland, TX

Price, Coverage and overall rating for service. Phone representative was VERY helpful explained options and honored my response very well.

5 years ago

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David Wissinger II Kansas City, MO

Peter S G. is an excellent representative of your company. He made sure we understood, and received the best option for our needs.

5 years ago

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andrew Friedman ,

Bought a new home, and purchased premium home warranty contract with Select. Had a problem with plumbing 2 weeks after move in, and they refused to cover since clause in contract was no coverage for 30 days. This was not disclosed to me until after I paid the fee, and received contract 2 weeks later. The reason one buys a home warranty for a new house is to cover any unforeseen problems. This is false advertising. Also they are in effect covering only 12 months, when I paid for 11 months.

5 years ago

Reply from Select Home Warranty

We are sorry for the experience you have had. Please call our customer service dept. at 855-267-3532 x 5, We will do our best to satisfy your needs

Mar. 17th, 2021

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Adam Attica, MI

Super friendly sales person that was really knowledgeable about the different coverage plans that select home warranty offers.

5 years ago

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AAC Corpus Christi, TX

The Special pricing The Quick, Friendly, Informative reach out by e-mail and quick telephone response by Fred L. The A+ rating review

5 years ago

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Rachel Fan San Diego, CA

Peter G. is professional & very patient. He spent time to explain terms and provided me the best service & plan deal!!! Highly recommended!!!

5 years ago

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Tom Buckwalter Harrisburg, PA

The clairity of the information was excellent. All was explained very well by the sales department. Hopefully the use of the warranty will be limited.

5 years ago Edited September 14, 2021

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Gary Washburn Boise, ID

Ian was very knowledgeable, personable and helpful. He was very willing to assist and he also demonstrated patience and a sense of humor!

5 years ago

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Ada N Frazier ,

All I can say is the representative was quick to call and right to the point. This is my first experience with this company but so far I'm impressed. Thanks

5 years ago

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Mary Trask ,

We had them come out for a dishwasher and I paid the service call the technician came out and looked at the dishwasher he was here about 20 mins. I was told the motor was shot the dishwasher was 28 years old and I had not had any problem with it until now. They denied the claim as they said it was installed improperly, I had to laugh. The dishwasher was 28 years old and it worked fine. They will make any excuse not to pay for a replacement so don't believe the the sells pitch I would not recommend this policy to anyone.

5 years ago

Reply from Select Home Warranty

We are sorry for the experience you have had. Please call our customer service dept. at 855-267-3532 x 5, We will do our best to satisfy your needs

Mar. 11th, 2021

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carla mccrae , FL

Isaac, the sales representative was very informative and offered me money saving discounts. I am glad I chose Select for my home warranty coverage!

5 years ago

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Mary Merritt Duluth, GA

My agent Lucas S. was very helpful in me finding all of the products that I could possibly need. Very helpful & Pleasant.

5 years ago

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Marie J Charles Fort Lauderdale, FL

Don’t know much about SHW. But Mr. Richard was very professional. He took the time to explain the coverage. I can’t wait to actually use the service.

5 years ago

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Rochelle Mason Gatesville, TX

Peter G, was very helpful during the process of my application. He gave us a great price on our Home Warranty!!Thank you

5 years ago

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Jay Castor Sahuarita, AZ

David W. was a very good representative for the company and I really felt he got me the best price possible. Will refer others!

5 years ago

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gasp2033 Destin, FL

Steven K. did a good jog getting me the new contracts for our 2 houses. I was so frustrated with American Home Shield and their customer support.

5 years ago

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WS Shelbyville, IN

Sean was knowledgeable, courteous and provided great options. Appreciate the patience he had for the questions and clarity provided.

5 years ago

Select Home Warranty Reviews