Select Home Warranty: Read 3,943 User Reviews From Real Homeowners

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nelson ramirez California City, CA

Terrible service they denied a roof claim for a leak their idea of a leak fix or patch is a can of black tar and a putty knife as the only repair they do they denied a faucet claim had to threaten legal action to get anything done with that one also. Worst company ever and it still took them 11 days to get their contractor out to the house to look at the roof took him a week to do the faucet just to come out and look incompetent unprofessional people.

3 years ago

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Darron Pruitt

Cheaters, this company makes up rules concerning what that covers based on your claim. They have lied to me and stalled numerous times to delay service, this time I have requested a refund as our policy does not end unto 2026. I have hundreds of policyholders' names that are distified because select do not see fit to publish. Their true rating is in the low 2.0s and I will continue to contact policyholders with select and give my experience - 2 claims and neither satisfied.

3 years ago

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Shaquanda Johnson Lehigh, OK

Jeff S was great to do business with! He made me feel confident in my decision to to purchase my home warranty from Select Home Warranty.

3 years ago

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David Howard Ballwin, MO

The absolute WORST home warranty company I’ve ever used. Be prepared to be without air conditioning in 90 degree Humid St. Louis weather and wait on the phone forever so you can be transferred to others that know not what they are doing. They could not find anyone to service my ac so they told me to find a local company which is what I did. Then you can’t get anyone on the phone to authorize the service so they decline to reimburse my $403 repair!! Craziest and most frustrating company to work with. NEVER AGAIN will I purchase another worthless policy from Select Home Warranty

3 years ago

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Scrlt bel Burleson, TX

This company lists a long list they cover, but when it comes to truly file a claim they certainly cover minimal costs. for example, They don't cover plumbing as they claim. They don't tell their victims that if they withdraw their policy they pay penalty, neither do they tell them that the extra free months they promise don't come into effect, that's if they ever do, until the end of their policy period. They're not honest

3 years ago

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anita morrison Colorado Springs, CO

Select home warranty taught me a serious lesson about believing every salesman you hear. I purchased this warranty and paid for a year in advance. Had to make three calls before anyone would listen. Finally they sent a contractor out. I paid him a fee just to find out Select Warranty had lied when they told me everything was covered. Select Warranty is the master of loopholes. When I purchased the warranty they got their money the same day. Of course now I have to wait 3 to 6 weeks to get my unused money back. DECEPTIVE!!!

3 years ago

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Chris Weikel Barstow, CA

David was very friendly and courteous. He gave me a great deal for being a veteran. I look forward to using my home warranty with select choice.

3 years ago

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David Carlson Hemet, CA

Fred Lewis was Great and gave me the Best Deal ever. He was very helpful in helping me decide which package was right for me and my home needs.

3 years ago

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Victor D Schaumburg, IL

Representatives were very helpful and nice. Hopefully we will not have to make claim, but very happy with this company so far.

3 years ago

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Salli Scott Roseville, CA

I was very happy with the low price I got from Select Home Warranty. Greg Thomson was very nice and professional and helped meet an excellent deal.

3 years ago

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Michele V Hercules, CA

Worst experience ever. Their customer service is terrible- they apparently have only 1 employee there who knows absolutely nothing. I submitted a claim 4 days ago for a busted water heater and have gotten no response other than the run around. They haven’t even called a tech. I strongly recommend not using this company. I should have looked at the reviews first. I don’t see how this article can rate them so high when 27% of their reviews are terrible. They don’t deserve the 1 star.

3 years ago

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Andrea Lee Corona, CA

Very bad very slow service. The technicians are not good (they always send out people from companies with terrible Yelp and Google reviews). Also, despite their claim of service within 24-48 hours, it is never done that quickly. Someone reaches out to you to schedule an appointment in that timeframe and then the appointment is never the next day. Usually 4 days was the soonest, often not until the following week. Then they have to get the part and service approved which takes longer. We have usually waited 3-4 weeks to get anything repaired. Total waste of money and time.

3 years ago

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GREGORY TAYLOR Oceanside, NY

The representative on phone "Jonathan S" was in all aspects professional and knowledgeable. Answered all my questions in depth.

3 years ago

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Mark Ilgenfritz Shamokin, PA

Mark J helped me understand what services you had Available. And gave some advice about which plans might work best for us.

3 years ago

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Jet Boy Canoga Park, CA

My rep was extremely helpful, straight forward and he listened to my concerns. I felt I was in good hands after signing with Select Home Warranty!

3 years ago

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Robert Ellsasser South Charleston, WV

Barry W was not the usual pushy sales person! He listened and we were both happy with the outcome. Would recommend Select Home Warranty to all!

3 years ago

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Tracy McLin Dallas, TX

Chase was knowledgeable, firm, to the point and didn't waste my time. Gave me an amazing deal and Select covers a lot. This is amazing.

3 years ago

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Melinda Fontana, CA

When I talk with Mr. Richard Z, who is a representative, I can feel that the company is efficient. honest, and professional.

3 years ago

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Larry Potter Tucson, AZ

Sam M was very complete and precise in his explanation of the Select Home Warranty. He made it easy to purchase and processed it quickly.

3 years ago

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Bernitha L Patterson Pooler, GA

The experience was good , the agent I spoke with gave me deals that I could not refuse. I appreciate everything he said and how this company can help out with all my needs.

3 years ago

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Gail Jolley Bullard, TX

This company is a major scam. They have a clause in their contract that states that they reserve the right to ask for 3 years of maintenance records for a claim. I have only lived in this house for 6 months, so I assumed that they would not ask for something that was not possible to produce. They will only pay $150 because I cannot furnish 3 years of records. So the warranty has no value to me. They took my money with no intentions of fulfilling my expectations, and they made no effort to settle this claim fairly.

3 years ago

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Brett San Antonio, TX

Zachary was very helpful and helped me save money by informing about the multi-year plan. I had the policy in my email within 15-20 minutes.

3 years ago

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glamis@verizon.net Valley Center, CA

Lucas S was very professional. He went explained our options. Worked with us to get a a plan that was affordable that would fit our needs.

3 years ago

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Lorraine Mulholland Rancho Cordova, CA

I spoke with George S and he was knowledgeable and courteous. It was a pleasure to have the opportunity to set up my account with him. Thank You

3 years ago

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Mitch Korbey Vero Beach, FL

Moe H was very professional to deal with. Answered all my questions and seems to have a good understanding of the company.

3 years ago

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Jessica Bonaparte New Market, MD

Sol was a great help in setting me up for my Home warranty. He explained the details and took the time to find the best program for my budget.

3 years ago

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Brian Clifford Minneapolis, MN

Called about ac not cooling,gave runaround,for 2 weeks,before sent someone out,the repair man gave them a quote,didn't hear from them called back,they sent me to 5different people,they all said something diffrent,said my unit had leak,they would not fix it,the repair man didn't even check for leak,just a joke,they just dont want to fix any thing,good luck trying to understand them,just a big scam,!!!! Don't waste your money like me!!!

3 years ago

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Jacquin Smith Palm Springs, CA

The Gentleman was very professional and very efficient. He answered all my questions quickly and the sign-up was very easy.

3 years ago

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Tammy Nielson Eagle Mountain, UT

I just signed up. They were the best price and they gave discounts for teachers, military and they offer multiple year discount plans. Thanks!

3 years ago

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Patricia Harker Heights, TX

Sol A. B was very professional and knew the product, which made it easy for me to decide on purchasing select home warranty.

3 years ago

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Marlon Santizo Menifee, CA

Ray was extremely patient and explained everything. I opted to lock a policy in for 3 and 1/2 years, thanks for the excellent price Ray!

3 years ago

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bee kay Melbourne, FL

Don't use this garbage home warranty company. You are much better off just saving the money and using it toward anything that breaks. Customer service is very poor. They have long wait times when you call in and for every claim, they always say that the item on the claim has depreciated beyond it's current value and just offer me a $75 check. I just bought a $120 garbage disposal 3 years ago and now they are only offering me $75 to go buy one and install it myself. What a waste of money! I will not be renewing and I suggest that you never use this company!

3 years ago

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benjamin white Killeen, TX

maddy l. was very professional in helping me understand the services and answered all my questions clearly and addressed all my concerns

3 years ago

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Michael Roetzer Benicia, CA

William P. called quickly and was very responsive to answering my questions and explaining coverages and costs. He exemplifies customer service.

3 years ago

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Melissa Honea Madison, MS

Excellent Customer Service and looking forward to enjoying the peace of mind a Home Warranty with a good company brings.

3 years ago

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Lynnell chriss Baker, LA

Jake H. was the phone representative that I spoke with and he was able to register me for one of the best plans that they offer

3 years ago

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Lana M Wells Alexandria, LA

I felt comfortable with the representative and he covered basically everything I was looking for. I feel like made a great choice.

3 years ago

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Tammye Wolf Garden Grove, CA

Very pleased with Ed. Extremely helpful and courteous. He explained the items covered and what could be added, what the co-pay would be.

3 years ago

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Ryalky Management Winter Garden, FL

Purchased 2 home warranties for two investment properties. Within 9 months a called 3 times for different issues ( electrical problem on the dryer) Water leaking from the AC. Tickets were opened on the 3 occasions and the 3 of them were denied. Including the ticket opened because the fridge wasn’t cooling. I regret tremendously wasting my money in this company. Today the sales department called to see if I wanted to renew and when I explained why I wouldn’t the rep hanged up right away. Very unprofessional.

3 years ago Edited September 14, 2021

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Anna H Sacramento, CA

I just bought the warranty through Bruce A. and felt comfortable with the information provided. He provided us with good service.

3 years ago

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Tom Tempe, AZ

I purchased your warranty plan after discussing it with agent Tom B. Tom did an excellent job in explaining the available plans and costs.

3 years ago

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Jarrod Gandy Athens, AL

This was the initial sign-up call but David W. did an excellent job explaining the options to me in a clear and concise manner.

3 years ago

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Michael Clark Reno, NV

Absolutely garbage of a company. I purchased my home and add a home warranty from this company. When my AC unit stopped working they told me they had no contractors in my area and to find my own. The service fee per my contract is $75. But the service fee from my own tech (they forced me to find was $150). They denied the 700 service bill because I cannot prove 3yrs of service records for the home that I did not own.

3 years ago

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Nancy E Marmo Tomball, TX

Moe was very professional, answered all of my questions, which was extremely helpful. I believe I am making the best change for my situation .

3 years ago

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Brenda Polke Columbia, MO

Excellent customer service! Moe was very helpful and answered all my questions and concerns. I appreciate his help and customer service skills!

3 years ago

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Gindira Kelly Phoenix, AZ

Worst company ever! I called them with an electrical problem in the house. They wanted to charge me $60 per room that they needed to take a look at the outlets for even though the problem was all related. It was going to be cheaper for me to call and pay for my own electrician. What is the point of having a home warranty???? In addition to that, they denied a previous claim to replace the motor for my pool. They make a lot of promises but their service is non-existent. Don't waste your money with this company. Not reputable at all!!!!!

3 years ago

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Irene M Sanchez Sahuarita, AZ

Lucas gave us all the information we asked and some we didn't think to ask in order to get the best deal. Lucas did not put ant pressure to buy.

3 years ago

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Tiffany Martin Roxboro, NC

David was helpful made sure I received the best deal even worked with me with the payments. I will definitely refer him to other homeowners I know.

3 years ago

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Shirley Johnson Harker Heights, TX

The salesperson that I spoke with was very nice and easy to understand. I am very pleased with how he explained everything to me.

3 years ago

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Absalom [Cruks Capacitor] Hummelstown, PA

Pure garbage. Not above lying and misinforming customers. No doubt all their good reviews are not even real people! My family and I had to go for 3 months without heating or air conditioning (in the dead of winter) while they did nothing to help! Wife was pregnant, and now my newborn STILL does not have heat or AC! I would give negative stars if I could! DO NOT BUY THEIR LIES!

3 years ago

Select Home Warranty Reviews