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Select Home Warranty Reviews

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5.8

Overall Score

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Kelsi Houston, TX

Lucas was very nice and had great customer service. He made sure I was happy with my choice. I am glad he gave me a call!

5 years ago

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John P Saffos Middletown, DE

Representative Ben T was helpful explaining the details of the warranty and helped me overcome my fears about committing to Select Home Warranty.

5 years ago

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Dan Littleton, CO

Very nice experience working with Ed C. He explained options, worked with me on pricing. Really friendly and he tried to offer great discounts.

5 years ago

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Matthew Williams Hemet, CA

This is really good and designed for the consumer with all of the saving. Im thankful. and Mr C was very informative and very helpful

5 years ago

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Silvino Montes Los Angeles, CA

Lucas was great! Excellent customer service and thorough yet simple breakdown of our policy and pricing. Very impressed!

5 years ago

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Hector Gamez Statesboro, GA

Good clear explanation of benefits. Costs savings with better service. Switched from another Home Warranty service that left me hanging.

5 years ago

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Lanie Nix Detroit, MI

Tom B and Moe were exceptional kind and clear and they quickly found solutions that worked well. Competency on steroids!!!

5 years ago Edited September 14, 2021

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Sergei Rosenberg ,

Purchasing process was pretty easy, speaking over the phone with Chase. I got much better rate than with other home warranty companies

5 years ago

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Stephanie Lawrence Lakeport, CA

They were friendly, efficient, reasonably priced, professional, and informative. They were also willing to work with me.

5 years ago

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Francis Balunsat Goodyear, AZ

Jake H gave an EXCELLENT Service!! This is my first time to use Select Home Warranty. I was impressed. First impression last forever!

5 years ago

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Olena Evans Hyattsville, MD

Bruce A was my Sales Agent and he did a great job with explaining the benefits and assisting with a new contract. Great experience, thank you!

5 years ago

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Ken Newtown, CT

Richard Z was the rep who assisted me. He was patient and professional. I am looking forward to the service continuing.

5 years ago

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Judith A Zieno Mentor, OH

I purchases 5 years warranty with this company, and on my first call they can't send me a roofer! This has been going on for 3 months and every time it rains I have water in my kitchen. Now they tell me I need to contact someone and they will reimburse me. I'm supposed to trust them??? I paid them 1800.00 and they can't even give me a name of a contractor to call! Customer service is terrible!

5 years ago

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henry hull Salt Lake City, UT

I was looking for information for a new home warranty. David W was very helpful and he gave me the information i needed. Thank you !

5 years ago

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Craig Lakeland, FL

Was looking online, received a call and sales rep was very informative and helped me understand full offerings without being pushy.

5 years ago

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Carl Hephzibah, GA

Steven K was my sale rep, and he was very nice. He explained how the Select Home Warranty works. He offered me a great deal on both of my houses.

5 years ago

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Mary V Moppin Leavenworth, KS

I like the value of the price of your plan. Richard was very pleasant to deal with. Very prompt response to inquiry about plans.

5 years ago

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Jesson Peng Tian Gainesville, FL

I called for plumbing service and they told me that they don't have a contractor in my area and I need to find it by myself. I got one and the service is evaluated by Select Warranty team and they rejected my claim and would not like to reimburse any charge. You really got what you paid for. Go for another companies please if you are a Florida client.

5 years ago

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Destiny Blue McDonough, GA

Mr. J was very prompt and very helpful! He was very informative when I asked questions and I had a great overall experience, I highly recommend.

5 years ago

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MARTIN A DIXON Salisbury, MD

easy explanations and easy signup wanted to know if i had any questions for him explained what was covered Moe H was my rep

5 years ago

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Deanna Zorina Philadelphia, PA

Jake was great to work with . He helped me to get the best policy and product and he included couple of perks which was very nice of him. Thanks Jake

5 years ago

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Bradley Ochsenbein Sacramento, CA

I bought the warranty when I purchased the property I asked since this is my first time with this company I don't know about the house they said no problem and I paid for a 15 month policy now 8 months later the fan motor on the A/C unit goes out i file a claim the technician comes out inspect the unit said it was normal wear and tear but they won't fix the unit because I don't have 3 years of service records what a rip off this is exactly what I asked when I purchased the policy and they won't let you cancel it either Bad service all around

5 years ago

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Bryon Person Milton, PA

Add a stopped up drain in my kitchen. The drain pipe in my basement was the Problem They had a plumber come out the same day and the problem was resolved

5 years ago

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Michele Heist Jacksonville, NC

When I first got to talk talk to the rep Chase R he was very thorough and convincing. I was happy with the deal that I got. I now have a claim and am having difficulties! If I had known it was going to take 2 weeks or more to get my ac/heat pump fixed I would have gone with America's Home Shield like I had planned! Chase R convinced me that Select Home Warranty had the most techs in my area than any one else.

5 years ago Edited September 14, 2021

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Felicia Powell Woodbridge, VA

Sol was responsive in returning a call and trying to contact me. Tom B was very professional in his presentation and in finding discounts to meet our price point.

5 years ago

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SB San Antonio, TX

They are total scammers who take your money and do not pay for anything! $429 for a policy, put a claim on my air conditioner, they refused to pay a dime. II then cancelled my policy, and still waiting for the check 3 weeks later. I called them, now I have to have a form mailed to me to fill out to get a refund. What a joke! They never told me that 3 weeks ago. They are delaying on purpose to send a refund, absolutely the worst customer service ever! DO NOT BUY A POLICY FROM THEM>

5 years ago

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Lynn Holland Brentwood, CA

On line application very simple! Discussed options with Steven m, he was very knowledgeable and pointed out several money saving options!

5 years ago

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Phil Englander Mechanicsville, VA

I was shopping for a new home warranty, and came across select. My sales associate was very accommodating, understanding and that all of my needs

5 years ago

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Chad Hazen Redondo Beach, CA

Prompt, courteous and knowledgeable customer service. I spoke with David W, who gave me good detail on the service. I signed up on the spot!

5 years ago

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Lev Romanovich Hollywood, FL

I am a new customer. My first impression is very good. Mr.M is very professional! Hope that your service will be at the same level

5 years ago

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Chris Swearingin Troy, MI

Ed C was great, he was very informative and answered every question I had. He definitely made the whole process really easy!

5 years ago

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Debra Cheyenne, WY

I was very impressed with my sales rep Ben T. He was very knowledgeable about the home warranty program. And was able to answer my many questions. Thanks ben!

5 years ago

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Luna Rene Universal City, TX

ZERO STARS! These people are the worst and lied to us!!!! They just only want your money. Completely unorganized and complete scammers!!! We are dropping our warranty with them, getting our full refund and going to another company ASAP. We still didn’t get our issues fixed and they scammed us out of money. They haven’t even called us back like they keep telling us they would. Complete waste of time and money! Please be very careful with these people as they will completely lie to you and then not help you!

5 years ago

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Demetruis johnson Mandeville, LA

Select home warranty is a rip off they never was able to provide a technician to come out for service they would tell you to find a technician to come out and once they come out diagnose and fixed the problem problem they refused reimburse you This is the worst home warranty company I ever dealt with so please do yourself a favor do not choose this company or recommend 100% rip off

5 years ago

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Don Worrell Mission Viejo, CA

Excellent customer service from your service representative Ed. He was pleasant, knowledgeable, and answered all of our questions.

5 years ago

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Luella Brown Peoria, AZ

Bruce A was very informative and worked with me to ensure that I got the best plan to fit my needs and that it is transferable with the house.

5 years ago

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Eileen Umhoefer Aurora, CO

Agent Very helpful and cordial. I was only going to buy the one year and I finally with his help purchased the 6 yr. plan

5 years ago

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Bernie J. Washington, DC

Quick. No hassle processing. Policy contains everything we needed. Representative was extremely responsive and knowledgeable.

5 years ago

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Mary Martin Albuquerque, NM

Sean G really listened to us. We were disappointed with our last home warrenty co and wanted to make sure it didn't happen again.

5 years ago

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Kathy A Kiger Waldorf, MD

A little early to review as I just signed up one day ago. Sales Rep. Peter G, was very helpful and was key to my choosing this company over others.

5 years ago

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Julio A. East Orange, NJ

I had a great onboarding process with Bruce A and he went into details with my home coverage package. Awesome customer service!

5 years ago

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Don Paradise Valley, AZ

I've selected this company because they are highly rated. Jonathan B thoroughly explained the different plans in an understandable manner.

5 years ago

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Dongwei Ge Daly City, CA

The respond speed is pretty quick. Usually within 3 days a contractor will come to my home to fix the issue, and no back and forth issues.

5 years ago

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Manfred A Litz West End, NC

Was a very easy set up Worked very well,: Bruce did an outstanding job to make it happen Select Home Warranty will get my endorsement

5 years ago

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Annette Minnich Birdsboro, PA

I inquired on line about coverage for my home. Noah C responded quickly. He gave me all the information I needed and assisted me in getting a plan.

5 years ago

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Erica M Minneapolis, MN

Super easy and fast to purchase a policy. I called in and within 5 minutes I had a home warranty policy picked out and purchased!

5 years ago

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Simone Woodbridge, VA

This company is not easy to process claim also agents will tell you to go ahead and replace appliances and give prorated rate reimbursement but that’s not how it works. They do not like to have email traffic to avoid DOCUMENTATIONS. Very dishonest company. The contractor told me that they are not coming out unless I can call select warranty and they can guarantee payment to the contractor.

5 years ago

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Debbie Ziegle Fairmont, WV

Very friendly on the phone. Answered all my questions. Didn't try to oversell me. Looking forward to doing business with you.

5 years ago

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Lori Lyon Corona, CA

Salesman was great, price was good but as soon as we had a problem and needed to use policy, it was all downhill from there. Customer service is overseas, no way to talk with anyone for answers, a/c broke on 8\13, case opened on 8/15, they have talked with the a/c tech 3 times, requested info and pictures in email, have received all information and today is 8/26 and still no answer and no one to talk with that knows why.

5 years ago

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Roslyn Lawson ,

George S was my sales rep and I had a lot of questions and concerns about my purchase and he relived them all. Thank you George 😊

5 years ago