Name: Home Warranty of America
Rating: 3.6

check_circle

Verified Customer

star star star star star

Nhat Lake Mary, FL

fast scheduling, no long wait and the technician came and repaired very well

1 year ago

star star_border star_border star_border star_border

Mike B Alpharetta, GA

I had a water leak that was denied. The reason they gave was vague and unrelated to my problem. Total scam would not recommend them to my worst enemy.

1 year ago

check_circle

Verified Customer

star star star star star

Jo Cotten Redlands, CA

It is pricey however it is cheaper than having to pay full price.

1 year ago

check_circle

Verified Customer

star star star star star

John Ducimo Charlotte, NC

They were very helpful and able to give me assistance I needed.

1 year ago

check_circle

Verified Customer

star star star star star

Gary Quick Spring, TX

Ease of use of the service. The customer service people are really good.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

danny rothschild Reynoldsburg, OH

they dont really replace your exact item. they will reimburse you a percent of what needs to be replaced

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Tiffany Odessa, TX

Filed a claim on Fridge. It took 20 days for repair company to be assigned. We called had a company fix before and going to file repair amount. Would not pay.

1 year ago

star star star_border star_border star_border

James Doyle Centreville, VA

25 minute wait time to reach a call center employee who cannot answer questions, except to read what is in the file. UNACCEPTABLE!

4 years ago

star star_border star_border star_border star_border

Lisa Toms River, NJ

Worse company EVER! Customer service TERRIBLE! Can't understand a word they are saying! Can't speak to a supervisor! Still waiting for my sink to be fixed it has been 6 days!

4 years ago

star star_border star_border star_border star_border

Anthony martinez Canton, MS

Had the service for 3 months. Made a service call on July 29th 2019, as of today sept 25th 2019 the above stove microwave has not been installed by them.

4 years ago

star star_border star_border star_border star_border

Matthew Polk Flanders, NJ

Worst company and customer service I have ever dealt with. They do not have any local service people and when you get your own, they don't pay a dime. Run from this company.

6 years ago

star star_border star_border star_border star_border

Diego Dominguez Riverside, CA

They denied my claim because I did not do a Home Inspection. But "yes" they took my money and hide the HI requirement in the little hard to read notes of the contract.

7 years ago

star star star star star

Robert Sivulich Hobart, IN

Was speedy and efficient and nothing was wrong with air conditioner according to person.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Michelle Curry Atlanta, GA

I've been treated horribly! 2.5 months without a HVAC

11 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Kevin Nestor St Louis, MO

Don't like the replacement policy or time it takes

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Sherlyn

They failed to adhere to their contract.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Cynthia

I am still waiting for ac to be repaired and it has been 10 days.

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Mike Slugocki Tampa, FL

The cost has gone up and the service has gone down.

1 year ago

star star_border star_border star_border star_border

Aaron Senkbeil San Antonio, TX

It took over 9 months, 4-5 different companies sent out and 3 paid service calls for ONE issue. Incredibly frustrating experience

1 year ago

star star star star star

Rowland

Pretty quick response. Work is done by professionals.

1 year ago

star star star star_border star_border

Louis

HWA would not reimburse me for the installation of ductwork for the clothes dryer.

1 year ago

star star star star star

James McEwen Mandeville, LA

Prompt technician assignment and thorough work from vendor.

1 year ago

star star star star star

Marla Indianapolis, IN

He was friendly, knowledgeable and efficient.

1 year ago

star star star star star_border

Terry Salazar Eagle, ID

It takes too long to find repairmen. Last one almost 2 weeks for our A/C

1 year ago

star star star star star_border

Trish Jenkins Peoria, IL

Friendly and helpful staff, when getting my claims taken care of.

1 year ago

star star star star star

Homer Porter Oklahoma City, OK

Easy to file a claim on line. Respond by email was quick.

1 year ago

star star star star star

Ahmed Awad Alexandria, ALX

Great company and excellent support.. strongly recommended

1 year ago

star star_border star_border star_border star_border

Beca M Sacramento, CA

Horrible company. Horrible customer service. Not helpful. Stay away from this home warranty company. It’s will be a waste of your money!!

1 year ago

star star star star star

Gopala

Prompt in assigning technicians for claims

1 year ago

star star_border star_border star_border star_border

Dan Levy San Diego, CA

Total trash, I would have been better not calling them & buying a new fridge than wasting $75 for them to not fix my fridge

1 year ago

star star_border star_border star_border star_border

William Laurain Hobbs, NM

Terrible company, horribly incompetent contractors, terrible customer service. Save yourself the money and go elsewhere.

1 year ago

star star star star star

Ricardo Bolivar Brownsville, TX

Great value for the money and excellent customer service.

1 year ago

star star star star star

Sangho Lee Concord, CA

Our 3 electrical outlets were fixed in a timely manner.

1 year ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star_border

Portia New Orleans, LA

Customer service was the main reason that I gave the above rating

1 year ago

check_circle

Verified Customer

star star star star star

James Round Lake, IL

Fast and reliable repairs, quality repairs

1 year ago

check_circle

Verified Customer

star star star star star

Kathryn Kruger Wheaton, IL

Very fast and excellent technician. Thank you.

1 year ago

check_circle

Verified Customer

star star star star star

Patricia Arlington, TX

I like the fast service I received to resolve the matter

1 year ago

check_circle

Verified Customer

star star star star star

Daniel Richardson, TX

The claim was handled by a competent service technician.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Joyce Lobbins Dallas, TX

Every time I turn a claim in it is not covered. Just a waste of money as far as I'm concerned to have Home Warranty of America.

1 year ago

check_circle

Verified Customer

star star star star star

Rita Dallas, TX

Very prompt. Got my disposal taken care of.

1 year ago

check_circle

Verified Customer

star star star star star

Jacob Fort Mill, SC

Courtesy, always wanting to be helpful. Thank s

1 year ago

check_circle

Verified Customer

star star star star star

Mel Dinius Minneapolis, MN

No hassle, prompt service and knowledgeable technicians

1 year ago

check_circle

Verified Customer

star star star star star

Latania Williams San Francisco, CA

Home warranty of America has great customer service.

1 year ago

check_circle

Verified Customer

star star star star star

Laura Graybill Bremerton, WA

Great price and fast service when needed.

1 year ago

check_circle

Verified Customer

star star star star star

Karen Olathe, KS

They have been on top of all my claims quickly!

1 year ago

check_circle

Verified Customer

star star star star star

Gil Flores Tinley Park, IL

Customer service is great. They are very helpful

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Mitchell Denton, TX

They find service people that come out only to pick up the deductible. Have not been happy with any of the service people they have provided.

1 year ago

check_circle

Verified Customer

star star star star star_border

ERVIN CLARK Maumelle, AR

Not enough contractors in our area. Customer Svc is getn better slowly.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Alicia Armendariz El Paso, TX

Don’t like waiting over 2 months for reimbursement. Don’t like limited vendors choice.

1 year ago

check_circle

Verified Customer

star star star star star

Barbara Evanston, IL

The Prompt attention to responding to my requests

1 year ago