Name: Home Warranty of America
Rating: 3.6

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Zakiya Hoots Pittsburgh, PA

They will make you pay a service fee over and over again because parts weren’t delivered!!!!!

8 months ago

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Verified Customer

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David Vila Mooresville, NC

Extremely hard, and sometimes impossible, to get coverage when something large breaks.

11 months ago

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Verified Customer

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Robert Glenn Jr Louisville, KY

Response to your request for service assistance.

11 months ago

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James Round Lake, IL

Fast and reliable repairs, quality repairs

11 months ago

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Kathryn Kruger Wheaton, IL

Very fast and excellent technician. Thank you.

1 year ago

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Verified Customer

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Patricia Arlington, TX

I like the fast service I received to resolve the matter

1 year ago

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Verified Customer

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Daniel Richardson, TX

The claim was handled by a competent service technician.

1 year ago

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Verified Customer

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Joyce Lobbins Dallas, TX

Every time I turn a claim in it is not covered. Just a waste of money as far as I'm concerned to have Home Warranty of America.

1 year ago

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Verified Customer

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Rita Dallas, TX

Very prompt. Got my disposal taken care of.

1 year ago

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Jacob Fort Mill, SC

Courtesy, always wanting to be helpful. Thank s

1 year ago

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Mel Dinius Minneapolis, MN

No hassle, prompt service and knowledgeable technicians

1 year ago

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Latania Williams San Francisco, CA

Home warranty of America has great customer service.

1 year ago

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Laura Graybill Bremerton, WA

Great price and fast service when needed.

1 year ago

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Karen Olathe, KS

They have been on top of all my claims quickly!

1 year ago

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Gil Flores Tinley Park, IL

Customer service is great. They are very helpful

1 year ago

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Mitchell Denton, TX

They find service people that come out only to pick up the deductible. Have not been happy with any of the service people they have provided.

1 year ago

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Verified Customer

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ERVIN CLARK Maumelle, AR

Not enough contractors in our area. Customer Svc is getn better slowly.

1 year ago

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Verified Customer

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Alicia Armendariz El Paso, TX

Don’t like waiting over 2 months for reimbursement. Don’t like limited vendors choice.

1 year ago

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Verified Customer

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Barbara Evanston, IL

The Prompt attention to responding to my requests

1 year ago

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Jennifer Burkhart Springfield, IL

They deny every claim. They have you pay $100 any time a technician comes to your home then deny your claim. They customer service is poor.

1 year ago

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Donna M Brown Mesquite, NV

They have zero sense of emergency. They take their own sweet time in everything they do and provide the least possible service. Bad, bad investment.

1 year ago

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charlotte freeman Houma, LA

These people have no idea what they are doing. Had me sit home all day yesterday. They assigned a vendor that doesn't even work with them.

2 years ago

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Alise Ambrosi White House, TN

We should open a class action lawsuit. My air has been out two months. They say there looking for some one to mlm come to my house.

2 years ago

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Derrick Montgomery, TX

This company should be shut down. Horrid service Employees are a joke! No warranty is better than having this company.! Stay away

5 years ago

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G New York, NY

Easily navigated website that makes filling a claim a snap when u need it most.

1 year ago Edited January 23, 2023

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Jerry Keaton Bel Air, MD

Didn’t reimburse for a covered item because of a petty technicality!!

8 months ago

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Verified Customer

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Anonymous Glendora, CA

It's very difficult for them to understand what's going on.

11 months ago

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Carlton Warren, MI

I have extensive damage because techs were never found. Still waiting for a tech.

9 months ago

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Vince Argyle, TX

I had a bad experience using this company as my home warranty in regards to fixing my A/C.

10 months ago Edited June 27, 2023

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Antonio Yorkville, IL

Cost of service was increased to $100 whih is a lot.

11 months ago

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Verified Customer

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No name Richmond, TX

Didn’t feel supported by this company with the issues with their vendors.

1 year ago

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ana queiroz St. Cloud, FL

Terrible when something broken they denie your clain and asid you are the one reposable for not taken care

2 years ago

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D.P Hummelstown, PA

Poor quality customer service. They are quick to collect the $100 deductible. However they deny claims.

5 years ago

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Verified Customer

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Kristy Murphy North Hollywood, CA

There are a lot of things they should cover but don’t and it takes a long time to get service after you call them

1 year ago

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Juanita Morrison Columbus, OH

Inquired for warranty pricing and package. Informative reps, but I chose a different company.

2 years ago

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Verified Customer

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Dennis Southlake, TX

Poor service and warranty. Had to threaten to cancel service to get a response

1 year ago

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Ward Family New Orleans, LA

Wish I could give lower than 1 star. Doesn’t resolve anything and rude customer service!

1 year ago

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Verified Customer

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Kevin Oakland, CA

Been waiting almost 4 months for my oven to be repaired!!

1 year ago

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D G Palos Heights, IL

Just wait til they hang up in your face!

2 years ago

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Peter Zhou Baton Rouge, LA

Useless. They cancel your claim without any notice.

2 years ago

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David

They try hard, but they're not succeeding. Had three different instances where I've needed warranty, garage door opener, fireplace and microwave and they've paid one, denied another one and I'm still pending on the third one.

8 months ago Edited January 10, 2024

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Collin

We were out of town. Came home to discover that the air conditioner had gone out while we were out. The temperature in the house was in the upper 80s. I started calling Home Warranty of America right off the bat. They solicited somebody to repair it. Never got any response while the temperatures in the area were well over 100 degrees. I eventually just had to give up on Home Warranty of America. I tried to get pre-approval from them to have somebody else do the repair. I thought that process was underway. I had to repair done at a cost of about $1300. I then went back to Home Warranty of America and they said that I had not obtained approval to have somebody else do the work there, but they would not pay for it.

8 months ago Edited January 10, 2024

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Verified Customer

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Brent Hill

My swimming pool pump was wasn't working. They took a while to get a technician out, but fixed it. A good option. Fair prices.

10 months ago Edited January 10, 2024

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Verified Customer

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HCouncil Wilson

They're efficient, they're prompt. They try to ensure you're getting assistance to support your needs.

1 year ago Edited January 10, 2024