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Home Warranty of America Reviews

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6.7

Overall Score

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Emma

Always treat me with respect and handle my claims with care

10 months ago

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Mistie Johnson Cookeville, TN

They try to get you help as fast as possible

10 months ago

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Dylan Jennings

They approve claims and have good service.

10 months ago

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Ken Knister Phoenix, AZ

I can trust to get things fixed. Good customer service.

10 months ago

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Tina Matthews Chicago, IL

Perfect service for my plumbing needs. THANKS

10 months ago

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Jesse Brazoria, TX

Tech came found problem and ordered parts waiting on him to come back tomorrow.

10 months ago

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William Bills Chicago, IL

Wonderful to work with. Quick response and reaction

10 months ago Edited November 15, 2023

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Barbara

I've had issues that they have taken care of and I've had no problems with it.

10 months ago

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Joanne

They answer their phones quickly. They did get me care recently, quickly.

11 months ago

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James Murfreesboro, TN

The claims process was fast, but we are disappointed in the replacement unit.

11 months ago

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star star star star star

Swathi Iyanar Ballwin, MO

Liked how they were quick and helpful!!!

11 months ago

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star star star star star

Akely78

Great Service provided by the company and technicians.

11 months ago

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Daniel Czuba Batavia, IL

Quick straight forward and fixed the issue right away

11 months ago

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star star star star star

Mohamed ElRahimy Clarksburg, MD

Technician was professional and very knowledgeable

11 months ago

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Anthony Parham Arlington, TX

The plumber you sent request a scope to help find the leak in my house and never got a response so his whole trip out to my house was a waste of time

11 months ago

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Beverly Depoe Bay, OR

Easy to reach and exceptionally quick to get a technician and have the problem resolved!!

6 months ago

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Starlet

The service has been ok with response to getting things done.

11 months ago

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John Phoenix, AZ

Home Warranty of America is great. Very responsive and very reliable.

1 year ago

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Sheila

If I call or I ask them anything, they are available and they answer.

1 year ago

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Steven

I like you guys service. They send someone right away, so I'm happy.

1 year ago

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Acie

It was the cheapest plan at the time. I still have some service calls that are not answered yet.

1 year ago

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David Johnson Sevierville, TN

The coverage is good, but response is a bit slow. The HWA system and vendor have conflicting scheduling messages.

1 year ago

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Matthew Kings Mountain, NC

Awful. Never complete requests. 1/10 requests complete had to spend $100 for each time for someone to come out just to get turned down. Absolutely miserable.

1 year ago Edited November 20, 2023

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Aarion Chicago, IL

I like home warranty because I just put in the claim & they handle the rest

1 year ago

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Cynthia

I appreciated the continous update and being contacted prior to arrival

1 year ago

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Anonymous

The companies they send have good workers and everything. I like them.

1 year ago

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Sophie Bardy Austin, TX

Service is generally good, but vendor availability seems to sometimes be an issue

1 year ago

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Stacy

I had to use them when my air first went out a year ago, and they were able to get a technician out within a day or so.

1 year ago

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Kathryn Corona, CA

First time using the warranty and was quite pleased with the service

1 year ago

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star star star star star

jeannie hinson

They were timely and very pleasant. We had a rental property that was abandoned and we needed the air conditioner repaired. We called them and they sent somebody out, got it taken care of.

1 year ago Edited January 10, 2024

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Lie Moreno Valley, CA

HWA is cheating. They want to pay me 1/2 of the price to replace my refrigerator n on the top of that they want to pay with lowe’s gift card. I am not shopping at lowes

1 year ago

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Sherry Rich

Quick service, very knowledgeable and I got an appt the next day.

1 year ago Edited July 7, 2023

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Tiffanie Los Angeles, CA

Everything was great! HWA serviced quickly and did a great job!

1 year ago

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star star star star star

Michael Paladini

Good, fast service. They take care of their customers well.

1 year ago

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Vimari St. Cloud, FL

I have to pay for an AC technician because the one that are contracted doesn’t work for me. I have to cancel every time I call to make a claim in regards to this situation

1 year ago

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Larry Salt Lake City, UT

I like the quality of the contractors and the speed of service

1 year ago

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Ben Huntley, IL

We liked their professional service and the quality of the work of their contractors.

1 year ago Edited January 10, 2024

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Connie Reittinger Elkhart, IN

Nice company for home warranty. Customer service is friendly

1 year ago Edited January 17, 2024

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Deborah Cedar Lake, IN

I have had good response from HWA every time I've called. Very happy with them

1 year ago

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Siddharth Atlanta, GA

Like the Customer service and service. Don’t like that my monthly subscription is as increased without information

1 year ago

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Alice Delaney Chicago, IL

The technician was very professional and answered all questions that I had

1 year ago

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Melissa Langrehr Virginia Beach, VA

Excellent customer service, great communication and fast reliable service.

1 year ago

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Mishue Graves Miami, FL

I appreciated the response but the call fee is high-$75 should be the maximum

1 year ago

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Kathleen

Technician was prompt, professional, knowledgeable and efficient.

1 year ago

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Kyndra Fresno, CA

Prompt service. I needed my air conditioner replaced. They replaced it.

1 year ago

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Clarence Caldwell And Shorewood, IL

They answer your questions, and they do everything in a timely manner.

1 year ago

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Khin El Dorado Hills, CA

My washer was not working, and as soon as I call they set up the appointment.

1 year ago

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Jimmy Owens Cross Roads, AL

My hot water heater went out and they replaced it. They're quick.

1 year ago

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Kumaresan Schaumburg, IL

I generally receive the support whenever I raise the concern. I don't have any issue.

1 year ago

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Leonard Phoenix, AZ

Our refrigerator broke and they had people from Sears come out and fix it.

1 year ago