Choice Home Warranty Reviews

I recently had the pleasure of experiencing exceptional dryer repair service from a technician named Mark, and I felt compelled to share my positive experience. From start to finish, Mark's professionalism and friendliness made the entire process seamless and stress-free. Mark not only showed up a bit early but also wasted no time getting down to work. His efficiency and expertise were immediately evident as he assessed the issue with my dryer. Throughout the repair process, he demonstrated a high level of skill and knowledge, ensuring that the problem was diagnosed and resolved promptly. What stood out the most was Mark's friendly demeanor and excellent customer service. He took the time to explain the repairs needed, answering all my questions with patience and clarity. This reassured me and added a personal touch to the service, making the experience more pleasant overall.

Every dealing with Choice Home warranty has worked out well except for one little glitch. Choice sent a tech to evaluate and eventually fix/replace my downstairs a/c. Everything went well except for the warranty I was promised. The tech, Andrew, said he would send me a 10 year warranty. I have texted him with no response and called him with the response that the warranty is on the mail. However, the warranty was not in the mail and subsequent phone calls were not answered. I left messages. It is now going on 3 years come next January and no warranty. If you can get the warranty for me, I’d be greatly appreciative. Marcia Mauro

Our furnace had stopped heating, so we submitted a claim, and within a matter of a few hours an appointment notification was posted for service the following day. The technician was very prompt, and very nice, and had diagnosed and corrected the issue within a matter of a few minutes after arrival. We have used other services ( names not mentioned), that claimed to be the best, and in fact they even went so far as to say that CHW had a bad habit of not following through. Well, we can prove every word of this as being false. Choice Home Warranty is the BEST move we have ever done. A claim was filed with the other program, and we had waited 7 days, and still had not heard from them, we finally just called and had to pay out of pocket for the issue, which was well over $300, which on a fixed income can be hard to do. But we couldnt wait any longer. After having done this we soon cancelled the other and had decided to not have any coverage and just do for ourselves. Thankfully, we had no issues during the year following, but when your disabled, things can become harder to accomplish. Then we received a call from Choice Home Warranty (CHW), and after the last experience we were not sure if we wanted to try again or not. But the reality was being disabled and on oxygen, there are things one can no longer do. So we decided to enroll with Choice Home Warranty, and for almost 5 months we had no issues. Then a day came and we had to file a claim. Being honest, we were fearful of the result. WOW were we pleasantly surprised, Within a few hours of the claim being filed, we were notified of the company and the appointment time. The following day the hour arrived and promptly at the appointment time window the technician arrived exactly at the start of the window. Now I will state that the reason our furnace was not working as it should was not a failure of the system itself, it was an operator error, and even though we still needed to pay for the call, it was more then worth it. Choice personnel were all over this folks, and we will be recommending CHOICE Home Warranty to ALL Our family and Neighbors. We are not the kind that will usually do such a thing and I personally am not one to give a rating higher then 4 at the most, But we were very impressed with how everything was handled and completed, so a 5 Star rating hardly seems like enough, if it were possible to give 10 stars we would do so. If your considering a home warranty service, we can attest to the professionalism, Promptness, everything regarding Choice Home Warranty as being absolutely THE BEST thing we ever done was to go with Choice. So make that phone call, and get signed up with the best and screw the rest. Thank you everyone at CHW and the Technician that completed the service. YOU ALL ARE THE BEST! Sincerely, R. Schwanke

Arrived on time and was very professional in all he done. I would use his services again. Very polite and cleaned the area. Highly recommend him

I call for service and within 48 hours a tech was assigned. The work was completed to my satisfication and my appliance is working properly