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Deb Pontiac, MI

Timely response. Courteous and knowledgeable professionals.

1 year ago

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Ramon Los Angeles, CA

The only thing I have to say it took to long to get my oven working again

1 year ago

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Alvin Pasadena, TX

Dislike: dishonest handling of 3 claims. Took advantage of the fact that I am disabled in 82 years old..

1 year ago

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Judy Gilbert, AZ

The peole were neat on time knew what they were doing

1 year ago

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Jesse Chanhassen, MN

The service of the products were good the replacement value was very bad.

1 year ago

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Steven

Their "fine print" allows them to get out of paying for or covering most repairs or replacements.

1 year ago

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james Holmes Loris, SC

You sent a repairman out to check my dryer and we have never got any resultes whats up with that THREE WEEKS NOW

1 year ago

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Sonja Stevens Palm Beach Gardens, FL

Wait forever to get service. You never paid for the mistakes you made by not sending vendor out.

1 year ago

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Davinder

CHW refused my legitimate claim. Their a/c tech was horrible.

1 year ago

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Deborah Edmondson Antioch, TN

Reliable service most of the time. Could improve

1 year ago

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Detra Blow

Like the security, peace of mind of having back up!

1 year ago

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Esther Cano Los Angeles, CA

Sometimes it takes a while to get a plumber especially when I have issues and it takes too long.

1 year ago

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For Game Carol Stream, IL

Customer service support is not good, Specially claim manager way of talking is so rude, disrespectful,

1 year ago

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Deborah noble Frankfort, KY

Customer service rep was awesome. Very informative

1 year ago

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Jeffery Overland Park, KS

Amount promised for the applications. And it has been 8 weeks swing for the money for the stove. Unexceptional!!!!

1 year ago

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Michael B Fort Mill, SC

I was not happy with CHW not covering my reimbursement claim #185397636 on my is 27 year old system.

1 year ago

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Rita Morristown, TN

poor communication inability to provide a repairman in a timely manner length of time to receive reimbursement

1 year ago

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Joe Assault Lorton, VA

The lowest pricing I've found but it's a hit or miss on service.

1 year ago

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Judith Porter Charlotte, NC

I have a plumbing issue that has not been resolved in a timely manner.

1 year ago

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carissa Honolulu, HI

It's impossible to get quality repair companies from CHW! Customer service is terrible! I wouldn't recommend them!

1 year ago

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Eddie Mesa, AZ

Refused to honor my warranty. If something is on your warrant it shouldn't cost you.

1 year ago

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Dave Dallas, TX

Pretty good service and reasonably priced .

1 year ago

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Roy McCorkle Palm Coast, FL

They were able to handle my problems and

1 year ago

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Nancy Hightower Dallas, TX

Choice Home assisted with repair company

1 year ago Edited March 1, 2023

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Elizabeth Windsor, CT

Dislike phone hold times, like online contact

1 year ago

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fishinbare64 Dayton, OH

My dryer was repaired very quickly . With no hassles. Mark

1 year ago Edited March 31, 2023

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Ronald Kirchoff League City, TX

It took over a week to get someone to look at the appliance.

1 year ago

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Betty Bullhead City, AZ

How quickly I was able to get help with my claims.

1 year ago

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Sean Richmond, TX

Third warranty call, where the warranty was denied. 3of4 is not a good percentage

1 year ago

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Hetalben Patel Lowell, MA

Last service wasn't happy with the financial out of pocket money paying to the plumber

1 year ago

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Roger IA

The repairman did not accurately describe the problem ane you denied my claim

1 year ago

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James Waters Buffalo, NY

Choice Warrnanty was not customer friendly to this writer. Claim was denied without merit or adequate follow up.

1 year ago

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Chandrika Porika Frisco, TX

Quick and easy to schedule and Always on time

1 year ago

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Gilda Saul-alvarez

Second time I receive the incorrect information via e-mail regarding appointment.

1 year ago

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Gregory Maxwell Chicago, IL

The technician was great, I don't like your coverage which is not preventative

1 year ago

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Norma Zeinert Temple, TX

Very happy with the overall service….thank you

1 year ago

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Waymon Cleveland, TN

It took over a month to get anything done and I’m still waiting for a check to pay for a new stove

1 year ago

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James New Braunfels, TX

It has been good for the most part, covered parts issues

1 year ago

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Lyman St Louis, MO

I don't care for your automated voice system.

1 year ago

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Bill Hunter Irmo, SC

On the front end it seems the services and price are good.

1 year ago

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Chris Breckenridge Austin, TX

The company was quick to respond via email

1 year ago

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Folake Ogunbowale Akron, OH

Excellent customer service. Timely and good communication.

1 year ago

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Ron Hixson, TN

Quick to respond and schedule tech to home visit.

1 year ago

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Anteneh Teddy Melaku Decatur, GA

They have low quality Tech and they do not care if you get the proper service or not.

1 year ago

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Toni Miles Los Angeles, CA

Thank you for the fast response time to my claim.

1 year ago

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Jeff Atlanta, GA

Response time and professional service and communication.

1 year ago

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Japhet Gaztambide Kissimmee, FL

Almost 2 weeks to install a new water heater and have to pay 350$ additional

1 year ago

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Howard Somerset, NJ

some of the people they use are unreliable I have plumbers never show up

1 year ago

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Arthur Houser Indianapolis, IN

I liked the service repairman attitude and professionalism.

1 year ago

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Christine Lundy Cordova, TN

Contractors don’t show up and they don’t call to reschedule.

1 year ago

Choice Home Warranty Reviews