star star star star star_border

Nancy Hosey Franklin, PA

So far so good. They try to find right person for job.

2 years ago

star star star star star_border

Dannika Avent New Haven, CT

Prompt service and affordable service fee.

2 years ago

star star_border star_border star_border star_border

Dnyce Person Charlotte, NC

Takes too long to schedule a repair and this was my second time waiting over a week for a repair person.

2 years ago

star star star star star_border

Vasudevan Bhagavatula Dublin, OH

Prompt response and quick action. Nice job

2 years ago

star star star star star_border

Rick Dunn Carlsbad, CA

The sales pitch was convincing and well delivered .

2 years ago

star star star_border star_border star_border

Donna Fornof Bess San Angelo, TX

I’ve had to make a dozen calls to try to figure out what’s going on with my claim. Grrrrr!

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 28th, 2022

star star star star star_border

Paula Roberts Cleveland, TN

Problem with Air Conditioner resolved quickly.

2 years ago

star star star star star_border

Joe Boiseau Peoria, AZ

Very rapid response. to request for service.

2 years ago

star star star star_border star_border

Tim Timbo Phoenix, AZ

Just disappointed with Choice discussion on repairing my pool pipe.

2 years ago Edited January 10, 2024

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 9th, 2022

star star star star star_border

Scotch Millsap Chelsea, AL

He was quick, courteous and professional

2 years ago

star star_border star_border star_border star_border

Thawkes2017 Saraland, AL

The price is fair for the market. But it’s only worth it if you need to repair or replace a major appliance.

2 years ago Edited October 19, 2022

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 9th, 2022

star star star star_border star_border

Portia Parker Atlanta, GA

have not been able to get them to pay for much that has gone wrong

2 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Jun. 9th, 2022

star star star star star_border

Michael Mcdonald Dallas, TX

The service was late 3 days, but the tech was efficient

2 years ago

star star star star_border star_border

Nathanial Royal Indianapolis, IN

Everything was good I just had problems on understanding what she was saying

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 9th, 2022

star star star star star_border

yolanda aviles New York, NY

Friendly and very helpful. Would recommend him

2 years ago

star star star star star_border

Sabrina Landry LA

Timely response to my issue or claim request

2 years ago

star star star star star_border

Kendra Winchester Virginia Beach, VA

They sent a tech out asap. Tech came on time.

2 years ago

star star star star star_border

Trinda Lambert Tucson, AZ

Set up communication with vendor quickly

2 years ago

star star star star star_border

Linda Ordaz Festus, MO

The wide variety of items covered under plan is good.

2 years ago

star star star star_border star_border

Ram Prabhakar Phoenix, AZ

The technician was very competent, knowledgeable and professional.

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we are pleased to hear that you were satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your positive feedback to the Director of Vendor Relations.

May. 5th, 2022

star star star star star_border

jc Alpine, CA

They were very prompt in filling my request/.

2 years ago

star star star star star_border

kricul1 Cleveland, OH

Tech did a great job! Happy with service!

2 years ago

star star star star star_border

mearl batchelder Waterford, WI

they had the repair people out the next day

2 years ago

star star star star_border star_border

Sammy Sutton Productions Springfield, MO

This experience was good so, my opinion is certainly rising.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 4th, 2022

star star star star star_border

Linda LeBlanc Timmes Phoenix, AZ

Fair resolution to my problem. Agent was very responsive.

2 years ago Edited January 10, 2024

star star star star_border star_border

Mary McCoy Fayetteville, NC

They don't often pay my claims...theirs always an "out' for them.

2 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Apr. 13th, 2022

star star_border star_border star_border star_border

Steve Davis Pinehurst, NC

There are appliances not covered. Choice chose to not warrant my microwave. I had to pay for the repair.

2 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Apr. 13th, 2022

star star star_border star_border star_border

Samkatgirl 107 Portage, WI

I feel like I was given a very low ball offer on the resolution of my failed appliance.

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Mar. 31st, 2022

star star_border star_border star_border star_border

Robin Miller-Schneider Spring Hill, FL

Im on my 3rd week waiting for you to approve there cost to fix my shower leak, nightmare all the way.

2 years ago Edited January 10, 2024

star star star_border star_border star_border

Karen Evans Waco, TX

I dislike this company because they are holding me responsible for what their contractor did.

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Mar. 22nd, 2022

star star star star star_border

Anne Grivas Lutz, FL

Technicians come quickly to rectify the situation.

2 years ago Edited March 4, 2022

star star star star star_border

Yolanda Petty Philadelphia, PA

New customer. No claims filed. Friendly sells Rep., Shawn.

2 years ago

star star star star star_border

Mark Redmond Dothan, AL

They are quick to respond and to set up service.

2 years ago

star star star star star_border

Daniel Fredricksen Peoria, AZ

Pool Pump Replacement. Tech arrived as scheduled.

2 years ago

star star star star star_border

Robin Frances Ocala, FL

Choice Warranty has great customer service.

2 years ago

star star star_border star_border star_border

Janice DePasquale Bayville, NJ

The service call was made promptly. However, Choice refused to cover the damaged item

2 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Feb. 15th, 2022

star star star star star_border

Teri Thomas Fort Worth, TX

Helped me prior to effect of contract!!!

2 years ago

star star_border star_border star_border star_border

DJ WALLEY Brandon, MS

Very dissatisfied. The settlement on my washer maybe enough to buy detergent. No way to replace my washer.

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Feb. 8th, 2022

star star star star_border star_border

Homeowner15 Westbury, NY

Automated system did not work as well as i would hoped it would work

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Feb. 8th, 2022

star star_border star_border star_border star_border

Larry & Beth White Wilmington, NC

Not pleased with Choice Home Warranty ! Your replacement policy is nothing more than a big lie to your customers!

2 years ago Edited January 10, 2024

star star star star star_border

Krystle Lindhjem Tyler, TX

They are reasonable and fairly efficient.

2 years ago

star star_border star_border star_border star_border

Darlene Whitlow Atlanta, GA

Home Warranty plan does not really help with an aged home. Need to offer a different plan home over a current age.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jan. 3rd, 2022

star star star star star_border

Cy Deitelhoff

Pay good at times, other times they lowball payments.

2 years ago Edited April 10, 2024

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Dec. 28th, 2021

star star star star star_border

Nevada Kassa

The speed in which Choice warranty took care of my claim.

2 years ago

star star star star star_border

Frankie Lanell Thornton Temple, TX

SOMEONE CAME OUT RIGHT AWAY TO FIX MY PROBLEM,

2 years ago

star star star star star

gloria fuentes

They always come through and very prompt, compared to other home warranty I have on another home, I always recommend Choiced

2 years ago Edited January 10, 2024

star star_border star_border star_border star_border

Paul Carter Fort Worth, TX

Do not honor their contract and do not care about the situation and getting it resolved in a timely manner

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Dec. 21st, 2021

star star star star star_border

Nancy Houston, TX

Got immediate response and service within two days.

2 years ago

star star star_border star_border star_border

Suzanne Swanigan Eugene, OR

I feel the company is a scam. The deny all claims and do not service the customer as advertised.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In a recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

Dec. 10th, 2021

star star star star star_border

Janel Williams Bowie, MD

Very customer focused and pleasant to work with.

2 years ago

Choice Home Warranty Reviews