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Angela Richmond, VA

Worst company ever!!! I called in a claim and they gave me a plumber for 9 days out. Like really? I have no water!!!!

1 year ago

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Debbie Moseley Oklahoma City, OK

Would not approve repair even though not my fault and due to wear and tear.

1 year ago

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Lynn Daigle Deport, TX

Fast service and easy to file a claim with them

1 year ago

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Rob Iverson Franklin, TN

It took 5 days to get the repairman out to fit my HVAC unit.

1 year ago

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Iyad Jabbour Lexington, KY

The company sent a person the same day!!

1 year ago

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Joe Terry Maumelle, AR

Good tech came out and took care of the problem.

1 year ago Edited September 13, 2023

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Joejohn Black IL

Excellent help. Arrived per plan. Polite.

1 year ago

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Laura Mestler Hopkins, MN

When I called with a concern, they fixed the problem.

1 year ago

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Teresa Ramos WA

Anthony was very informative and friendly

1 year ago

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Ashley Spann Charlotte, NC

Great company and love the price and quality

1 year ago

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Leo Christ St Louis, MO

missleading on what is covered not enough money for replacement cost

1 year ago

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Phyllis Miller Cincinnati, OH

False advertising. Offered an extremely low replacement cost and told me I would not get a refund on my contract.

1 year ago

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Erika Sharpe Wilson, NC

Quick service response. Technicians have been good.

1 year ago

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Miyo Santana-Freeman Elk Grove, CA

The process of having a repair approved.

1 year ago

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Peter Guillao San Antonio, TX

Good , immediate response and tech services as well.

1 year ago

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j[m hollladay Richlands, NC

first time going well.waiting on tech.expect schedule soon

1 year ago

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Tony .Velazco Las Vegas, NV

Responds to problem takes care of problem

1 year ago

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Maria Feregrino

Quick answer and quick service. Thank you!!

1 year ago

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Roger Rauschendorfer Annandale, MN

Clarification on how you do business on your coverage

1 year ago

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Jim Clementi Kannapolis, NC

Quick response and easy process to get work completed.

1 year ago

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Susan Lura Las Vegas, NV

Problem not fixed yet. Technician was clean, polite and personable.

1 year ago

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Phillip Lane Richardson, TX

Got the job done courteous and professions

1 year ago

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Home owner Pittsburgh, PA

Fast work to get my problem solved thanks

1 year ago

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Mitchell Balk Cleveland, OH

Poor quality repair companies and very low reimbursement for when appliances need replacement

1 year ago Edited October 20, 2022

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donna west Richardson, TX

You dont fix it and dont give me enough money to replace product after I have been paying premiums for over 10 years!

1 year ago

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Rhonda Garrett Youngsville, NC

Smart Choice HVAC service man was excellent!

1 year ago

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Chris Childs Garland, TX

The plumber was friendly and got the job done, and even help educate us on ways to prevent the issue in the future.

1 year ago

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K Shack

CHW has been quick to respond to our warranty needs.

1 year ago Edited January 10, 2024

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ana crazy New Bern, NC

this time response was quick an great !,

1 year ago

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Marla Petway Lawrenceville, GA

The easy claim process. Decent contractors.

2 years ago

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DeAundra Brabham Summerville, SC

Quick services and immediately follow up

2 years ago

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Jerry Muratore Broken Arrow, OK

Very professional. Response time was great.

2 years ago

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Lisa Rotondi Houston, TX

The technician was very organized and professional

2 years ago

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Greg Tatham Phoenix, AZ

Service representative was really great!

2 years ago Edited September 18, 2023

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Marvella Cephas Philadelphia, PA

I loved the plumber that was sent The company not so much

2 years ago

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CAIN Ft. Washington, MD

Their allowance for replacement parts is low which often times gets you a cheap product.

2 years ago

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Frances Windscheffel Kansas City, KS

I like the fact you give Veterans a break on price. Other than that, I have not had time to evaluate the company.

2 years ago

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Virgil Hawkins GA

CHW was able to take care of the issue I reported.

2 years ago

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Harold Bryce Deltona, FL

Slow on assigning technican to resolve problem

2 years ago

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Alonzo Sanders Chicago, IL

I just like the services I get from everyone.

2 years ago

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Delancy Alexander Atlanta, GA

Customer service depending on who you speak with can be a bit unprofessional.

2 years ago

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T.J. Troche Las Vegas, NV

For as extensive as the list of things covered is, theres a lot of “no that isn’t covered”.

2 years ago

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Berti Ewertz GA

The customer service I receive is exceptional

2 years ago

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Anthony Calligaris Chelsea, AL

Very easy to work with. Handles your claim in timely manner

2 years ago

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Sarah Rose Oak Lawn, IL

Awful, people do not return calls. They play pass the buck and do not fulfill their obligations to your contract.

2 years ago

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Linda P Hyder Bridge City, TX

Worker was very polite and qualified. I am disappointed in the product itself. Very noisy.

2 years ago

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Gayle Hornung Lexington, KY

They send non professional repairmen and take weeks to arrive. Sent them away out of concern for my saftey

2 years ago

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Melvin E Abbott Columbia, SC

Resolved the problem this time with one call.

2 years ago Edited January 10, 2024

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Donny E Lithonia, GA

CHA will deny your claims more than they approve! They will also increase your premium every renewal year.

2 years ago

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AD FL

Quick response. Knowledgeable. Efficient

2 years ago

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