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Verified Customer

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Nasim Abbas Justice, IL

Best company ever. Very easy to contact them. Very fast response. And Best people to work

1 year ago

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Donald Kasenberg

Pioneer overhead doors we're fast and efficient. Joe was an excellent technician! Very impressed!

1 year ago

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Mercedes Mendez Sacramento, CA

Im a new member of Choice HW my experience just started with excellence customer service

1 year ago

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Seshadri Srinivasan Shrewsbury, MA

Customer service is par excellence in handling claims, and service for appliances is worth it!

1 year ago

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Galen Rodriguez Ponchatoula, LA

Was able to contact them very easily and actually talked to a human about my needs.

1 year ago

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Verified Customer

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Brenda Rock Hill, SC

I like the fact that whenever I file a claim, Choice is prompted by ensuring the job gets done quickly.

1 year ago

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Felicia Waller Alpharetta, GA

Technician with Ace 10 Home service was very professional and a pleasure to work with

1 year ago

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Anthony Eads Norman, OK

He did an excellent job fixing the problem. I feel that he could have been more informative about what he was doing.

1 year ago

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Verified Customer

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Warren Ogden, UT

Did not replace broken dishwasher that could not be fix. Which is what I paid for. Offered me less than 25% of cost to replace. Told me they would assign a person to work with me, never have been contacted.

1 year ago

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Verified Customer

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Charles Pinkerton Shelby, NC

Peace of mind! Plus, everyone I have spoken with including the repairmen, have been very helpful!

1 year ago

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Verified Customer

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Brenda Candler, NC

The repairman was ontime. Very well trained and had my refrigerator back up and working very fast.

1 year ago

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Yvette Murphy

I like the handling of my claim. What I dislike is getting a tech on the same day.

1 year ago Edited April 4, 2024

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Verified Customer

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Cal Hoffman, NJ

Great service very fast turn around around time Professional service people.Highly recommended

1 year ago

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Verified Customer

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Diane Helotes, TX

Great service. The issue with my oven was corrected in a timely manner and to my content.

1 year ago

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Debbie Ward Clermont, FL

Most of the time I have had great services. I’ve have a couple bad experiences but it was taken care of immediately.

1 year ago

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Donald Wiles Bethesda, MD

Service and pricing. Rep did excellent job of of explaining the plan and the veteran discount.

1 year ago

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Verified Customer

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MichaelB Hollywood, MD

Prompt response - in a few hours past 6pm they had already booked me a next morning appt

1 year ago

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Verified Customer

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Rod Jonesboro, GA

Service was great! Only thing I noticed was the timeframe was not soon enough for the problem that I had.

1 year ago

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Verified Customer

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Toni L Brewer Citrus Heights, CA

I like that I call and someone call me back. And the company came out and took care of my problem.

1 year ago

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Verified Customer

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Hal Moore Rockledge, FL

Excellent service, good job done when electrical repair was submitted, good price

1 year ago

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Verified Customer

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Gagan Dahal Reynoldsburg, OH

I will rate choice10/10. Technical are nice and choice approved most of the replies

1 year ago

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Verified Customer

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Kay Birmingham, AL

Poor service, employees will tell you anything to get you to sign up. But afterwards their service is horrible and they take any little loophole to get out of paying for a claim

1 year ago

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Chris Medford, OR

It was easy to make a claim. Once my claim was set I had a professional at the house within 24 hrs.

1 year ago

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Susan Gilbert, AZ

Larry came on time. He was clean, quick, nice, and I was pleased with the job he did !!

1 year ago

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BRUCE CHADWICK Bella Vista, AR

prompt, courteous, knowledgeable. Kept appointments. Completed work satisfactorily.

1 year ago

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Camilla R Walterboro, SC

LOVE choice warranty. They come out when they say and have very professional people that show up.

1 year ago

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Ian Summerville, SC

It was very easy to make a claim. The technician contacted me in a very timely manner

1 year ago Edited January 10, 2024

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Max By Grapes

When Choice works as promised it's amazing. When an appliance needs to be replaced, be prepared for frustration and extreme run around.

1 year ago

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Anthony Amato Bloomingdale, NJ

The first 3 year contract was ok, I think I had two calls. When it was almost over and I signed up for 3 more years when my ac/heat unit needed to be replaced but CHW didn't want to hear it. I canceled my account.

1 year ago

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James Sitko Round Lake, IL

I liked the price, filing a claim was easy, response was fast, work was completed ASAP.

1 year ago

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Ismail

Great customer service and reasonable wait for the technician to make appointments

1 year ago

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Clark Shindel San Jose, CA

Quick response to my service request. Plumber arrived on time and fixed quickly and efficiently.

1 year ago

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Sebastian Silva San Diego, CA

Excellent customer service. Excellent and user friendly system to call and schedule your service.

1 year ago

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FORREST Lewisburg, TN

Quick response to the claim and handled professionally. Would highly recommend company,

1 year ago

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Leticia TX

The technician was very professional and explained what needed to be done to repair the appliance

1 year ago

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Barbara Crutchfield

I dislike the fact that you do not follow up on the contractors. I still have a hole in my wall from the last job. Very disappointed.

1 year ago Edited January 10, 2024

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Sandeep Sugar Land, TX

Ease of appointment booking and professional service assignent. Been with them now for 7 years.

1 year ago Edited January 10, 2024

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David Cohen Frisco, TX

Fast response and service.. technicians highly trained. They know their products

1 year ago

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G Las Vegas, NV

They will do everything they possibly can to avoid paying. They have small print for just about every possibility that excludes all the reasons something can break so they don't have to pay

1 year ago

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Tony Costabile Carol Stream, IL

I've only had to use my policy once on our oven, and it was handled without issue. Thank you

1 year ago

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Bryan Thompson Keller, TX

Lots of issues with choice home warranty. Fights to get things covered that should have been easily covered without the fight. I changed companies and will be paying more just to not have to deal with CHW any longer.

1 year ago

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Rosalind Dobson Baltimore, MD

He worked quietly, efficiently and quickly. He answered my questions respectfully.

1 year ago

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Timika Keller Houston, TX

I liked the pricing of the home warranty. I hope that when we utilize the warranty we are happy customers.

1 year ago

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Mary Thomas St Louis, MO

I happy I chose Choice Home Warranty! I used them 4 times within a year and everything went smooth!

1 year ago

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D Lyles Edmond, OK

Good service, great vendors, very professional and communicates well. all good experiences.

1 year ago Edited January 10, 2024

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Joe V. Modesto, CA

The agent was professional and answered my questions of scenarios. Very humble!

1 year ago

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Meredith Kepler Ponte Vedra Beach, FL

Customer service was superb! The very kind and friendly staff helped me with my problem.

1 year ago

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James Barnes Birmingham, AL

Joe at Iron Mountain is one of the better plumbers I have been associated with over the years.

1 year ago

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Bridgepoint Services, LLC Richmond, VA

Very professional. Great service. Pricing was good bang for your buck. Recommend.

1 year ago

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Stephen Sass San Diego, CA

Staff are unfriendly, waited months for a tech to accept the job. Made promises that were an effort to make the sale, but when it came down to it all they were empty promises.

1 year ago

Choice Home Warranty Reviews