check_circle

Verified Customer

star star star_border star_border star_border

Roxanne Sheboygan, WI

We have been very satisfied up until our ac went out. It’s old so they need the new coolant. They do not pay for the upgrades necessary to replace the old system.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Susan Liberty, MO

The warranty seems to work well for me; however, the enourmous amount of hounding received to renew is beyond ricidulous.

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Carolyn Montgomery, AL

CHW sucks when a technician is really needed in very urgent situation. When it comes to reimbursement they find all kinds of excuses for not refunding.

1 year ago

check_circle

Verified Customer

star star star star star

J G Phoenix, AZ

Had Home Warranty for 6 month now. AC went out. Claim process was easy and fast

1 year ago

check_circle

Verified Customer

star star star star star_border

Xan Lewis

I like the fact that someone has my back when it comes to unforeseen incidents in regards to my home.

1 year ago

star star star star star

David Trimmier Amarillo, TX

First time to use this warranty and am very pleased with the results with my backed up plumbing

1 year ago

star star star star star

Linda King Tampa, FL

Very prompt, diagnosed the problem very quickly. Explained thhe process and answered all questions.

1 year ago

star star star star_border star_border

Carol Richardella New York, NY

I am not impressed with your service in handling claims at all waiting 30 plus days for to be paid for my claim. Ridiculous

1 year ago

star star star star star_border

Sonia Losinske Roscoe, IL

Great when I need a repair done claims have all mostly been approved. If they don’t get approved I would cancel

1 year ago

check_circle

Verified Customer

star star star star star

Lisa Richard Murfreesboro, TN

The williness of helping me with my claim. Answering my questions about fees ( shipping fees)

1 year ago

star star star star star

Linda Maher Maumelle, AR

They have always been fast to get me service. I also found their rates to be very competitive.

1 year ago Edited May 17, 2023

star star star star star

Debra FL

Process of claim effective. Service company very professional and completed job in timely manner.

1 year ago

check_circle

Verified Customer

star star star star star_border

Butch1818 Greer, SC

great customer service, techs are always ready to go that extra mile to get your call taken care of in a timely manner

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Ahuva Brooklyn, NY

every time i called to have something fixed there was another excuse why it was not covered. I am a very disappointed customer. Would definately not renew my warranty nor would I recommend it to anyone.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Almond Royal Oak, MI

I was shocked and surprised. The job was small. Snake the tub. The water will flow properly. Nothing happened. I paid the service call and the agent hung up on me when I asked why?

1 year ago

check_circle

Verified Customer

star star star star star

Ellis Spann Washington, DC

The plumbing company contracted CSA was excellent. I am pleased with their service.

1 year ago

check_circle

Verified Customer

star star star star star

SHOSHANA Salt Lake City, UT

After the first company failed to fix the problem, the second company was excellent!

1 year ago

star star star star star

Michael Jackson Memphis, TN

Choice Home has done a very good job on my recent claims (garbage disposal and AC).

1 year ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Maddie Sandy Hook, CT

So far I have had one claim to repair my refrigerator. Everything was done as they promised.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Mario Clarksville, TN

three companies came to my house and cannot fixed my heater at my house i have been without heater for a month and freezing for a month it gets cold in the morning and night getting sick from cold weather is ridiculous.

1 year ago

check_circle

Verified Customer

star star star star star

James Moore Ocala, FL

I love that I can log in to report a pro lem 24-7. They have fast response time.

1 year ago

star star star star star

Emil Moscariello League City, TX

Very helpful in understanding my needs and felt very comfortable talking to Zach my representative

1 year ago Edited January 10, 2024

star star_border star_border star_border star_border

Chuck Lewis Virginia Beach, VA

CHW is the master of denying high value claims. I paid 3 years in advance to get a better price. It was a HUGE mistake. When my contract is over I will never spend another dime with CHW…… end of story.

1 year ago

star star star star star

David K San Jose, CA

For the service rendered the technician was friendly knowledgeable and gave solid advice.

1 year ago

star star star star star

Maryan P Winter Park, FL

I was happy with Bennett and sons service provided... they came in and fix my a/c quickly...

1 year ago

star star star star star

V Baker Las Vegas, NV

I love the company response time. A friend recommended this company and it's definitely worth it.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Keong Fong Austin, TX

When I submit a report, the response time is too slow. Always a few days later, sometimes 5 days. That's too long. I've had repairmen go back a few times for the same problems. Not fully resolved.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Carolyn Brewer El Paso, TX

I have a lot of patience but two weeks is way too long to wait for a kitchen faucet replacement. Customer service and cancellation of contract is nonexistent, leaving me no choice but to cancel my credit card.

1 year ago

check_circle

Verified Customer

star star star star star

susan mcgarvie Tucson, AZ

The repair company rep that was sent knew his job and the situation was handled in a timely matter.

1 year ago

star star star star star

trish adams Fraser, MI

Was timely, knowledgeable, and left me with some helpful tips about my dishwasher.

1 year ago

check_circle

Verified Customer

star star star star star

James Memphis, TN

My wife and I both liked having our systems in the house covered against failures.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Mario Mendez

I don’t like about it because it takes time to get a Service done, I requested a service a few weeks ago and until this date , the service that I requested it hasn’t been complete yet

1 year ago

check_circle

Verified Customer

star star star star star_border

Joel Madison, ME

Based on my experience, I think they live up to their contractual agreements and provide prompt remediation of claims

1 year ago

check_circle

Verified Customer

star star star star star

Karen Loganville, GA

prompt response to my call I am very happy with the repair person that came to fix my problem

1 year ago

check_circle

Verified Customer

star star star star star

Juliana Stith Austin, TX

So far, so great! CHW has been responsive to my needs and shown great customer service.

1 year ago

check_circle

Verified Customer

star star star star star

J. Moore Baltimore, MD

Great service and most of my claims are covered by the deductible with no additional costs to me.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Marc Charlotte, NC

The service response time is good. The issue still persists. However, it seems that each claim results in an increase in contract rate.

1 year ago

star star star star star

Ashlee McColley Henderson, NV

Relatively quick and efficient service, especially given that it was a holiday weekend!

1 year ago

star star star star star

Matt Riese Phoenix, AZ

It was very easy to make a claim and the appointment for repair was scheduled quickly.

1 year ago

star star star star star_border

Ed Azer Cincinnati, OH

Great service! Only issue I have is that when the contractor show up they come without uniform or any method of ID

1 year ago

star star star star star

Deloris Hamilton Little Rock, AR

His knowledge and politeness. Also his work ethic. Hitting the job done in a timely manner.

1 year ago

star star star star star

Faye goodnight Southaven, MS

I liked the professionalism of my Choice Home contact and i liked the price of the plans

1 year ago

star star star star star

Delvin Prophet Green Valley, AZ

The quality of the service tech was excellent and she was very personable and easy to deal with

1 year ago

star star star star star

Yvonne Perkins Las Vegas, NV

Choice customer service was great. They sent a wonderful technician to fix my garage door.

1 year ago

star star star star star

Cindy Stevens Eugene, OR

I like having a choice of service providers and the customer service is exceptional

1 year ago

star star_border star_border star_border star_border

Vlad Plotnikoff

Over 10 days period of waiting to assign a contractor, tickets are being closed without resolution and fees collected on the same open issue for getting multiple contractors out to fix the same issue.

1 year ago

star star star star star

Carla ROSA Woods

Sam is an asset to this company and the reason I pulled the trigger since I was very skeptical.

1 year ago

star star star star star

mossie Potomac, MD

The service we received from Choice Home Warranty was great. It was timely and very professionl

1 year ago

check_circle

Verified Customer

star star star star star

Rose Fairfield, OH

So far, so good. First time usage was a lengthy process. Second claim was much faster moving.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Theresa And Leo Helotes, TX

It has been two months and they have yet to provide a tech for the pool. When we resigned this year I was promised this type of incident would not happen again like it did last year.

1 year ago

Choice Home Warranty Reviews