star star star_border star_border star_border

Terri Stoller Minneapolis, MN

Not responsive- very difficult to get ahold of a real person. Online tool doesn’t address many issues. Too long of lag to get critical appliances repaired!!!

1 year ago

star star star star star

Joe Cooperrider

Have opened claims several times over the years and have been extremely happy with every claim

1 year ago

star star star star star

richard montano Waipahu, HI

Fast, and very easy to use. Technician came out next day and fixed my washing machine.

1 year ago Edited September 5, 2023

star star star star star

Carole Fink Allentown, PA

Dryer repair was scheduled quickly. I was very pleased with the service technicians.

1 year ago

star star star_border star_border star_border

Jeanie Meikle

Have a problem with my washing machine. Called it in. I believe they said some would contact me in a little two weeks to set up an appointment. No help at all

1 year ago

star star star star star

Linda Merritt Hot Springs Village, AR

Professional, polite, and efficient. Came prepared to put in new garbage disposal.

1 year ago

star star star star star

Randy Odom Wilkes-Barre, PA

Troy was very understanding and helpful. I'm a Veteran and he told me about the all the benefits.

1 year ago

star star star star star

Denise Carter Birmingham, AL

They were on time very professional. Came in did their job n left. I was thoroughly impressed.

1 year ago

star star_border star_border star_border star_border

B F Telluride, CO

Claims process is awful and communications with contract owner are non-existent, causing suffering during really bad Texas heat wave. I will probably cancel coverage because first service request was so awful.

1 year ago

star star star star star_border

Mel

Service was good it just took too long to find a repairman. Also, I am having trouble signing into the app.

1 year ago

star star_border star_border star_border star_border

James Wolfrey Camarillo, CA

I was given a renewal amount of $465 a year and I have been overcharged $30, if you guys will not give me the original $465 a year charge I want to cancel my account ASAP and refund the amount already paid

1 year ago

star star star star_border star_border

Robert L Pressley Atlanta, GA

Still waiting for the Lowes gift card to replace my refrigerator. Choice did not offer the replacement value of my loss.

1 year ago

star star_border star_border star_border star_border

Lio Platter Henderson, TX

You can find no one to repair my equipment. Why is your program of any benefit to me. What is the purpose of my monthly payment to you. How do you benefit anyone in this area. Should I look for another company?

1 year ago

star star star star star

Choice Brunswick, GA

Very nice person helped me on the phone. He answered all of my questions & was knowledgeable.

1 year ago

star star_border star_border star_border star_border

Beverly Phoenix, AZ

It takes too long to get service and get issues repaired and sometimes they can't even find a company to come out to my area so I have to find my own and hassle with trying to get my charges reimbursed

1 year ago Edited August 15, 2023

star star_border star_border star_border star_border

Sherry Coleman Sugar Land, TX

The worst warranty company ever . The say an item is covered but when it needs repaired then they say it isn't covered. They take weeks trying to get an item fixed if it is covered. Way to stressful.

1 year ago

star star star star star

Robert Kline Henderson, NV

The technician was on the job right away and he was very professional and got the job done

1 year ago

star star star star star

Truett Helms Dallas, TX

Joseph was well spoken and very helpful in describing the home warranty coverage.

1 year ago

star star star star star

David Andre

Seamless online claims process, good contractors called out for claims jobs, and fair pricing

1 year ago

star star star star star

Cherie Johnson City, TN

Fast and courteous service. A warranty company that does what they say they will do.

1 year ago

star star star star star

Fran Hampton

The companies they send have great experience and have always been professional.

1 year ago

star star star_border star_border star_border

John Traffas Wichita, KS

The technician assigned was fine. However, Choice did not itemize charges we were to accept or reject, so we had to choose blind. Bad choice on Choice's part.

1 year ago

star star star star star

Marion Reid Manchester, NH

Timely, efficient, explanatory, patient. Very good tech. Would recommend this company

1 year ago

star star star star star

Kendra Kahl San Antonio, TX

Excellent service. We had the repair done within 48 hours. I always refer Choice Home Warranty.

1 year ago

star star star star star

Gloria Negron St Louis, MO

Individual was knowledgeable and provided information in a timely manner. Very professional.

1 year ago

star star star star star

Teresa Hunter Northport, AL

Everything that they offer especially the monthly payments and the service call fee

1 year ago

star star star star star

Rich Thomas Charlotte, NC

Christie brothers did an excellent job! Very satisfied with the prompt and professional service

1 year ago

star star star star star

Belinda Bacon Indianapolis, IN

Technician arrived when he was scheduled and new immediately what the problem was and fixed it.

1 year ago

star star star star star

Shandra Hood Leesville, LA

Great price for a Home Warranty! The representative had a can do attitude! Thank you!

1 year ago

star star star star_border star_border

Sheila Irwin, PA

I haven’t needed to use Choice so I can’t leave a review. I am very pleased that you do background checks on your employees.

1 year ago

star star star star star_border

Leland Arrington Marietta, GA

Filling a claim was easy. This is the first time I used choice Home warranty, and so far it is working well.

1 year ago Edited October 27, 2023

star star_border star_border star_border star_border

calvin jones Las Vegas, NV

I would recommend Choice Home Warranty to anyone. It was purchased be the seller when I bought the property. To pay $75.00 to have someone come to tell you what you need to do is not my idea of how a warranty works.

1 year ago

star star star star_border star_border

Carl Paolucci Cary, NC

Most of the time service is worth it but to have a replacement of an appliance the offer to fund the replacement is far too low.

1 year ago Edited August 7, 2023

star star star_border star_border star_border

kobi kevin Rishon LeZiyyon, M

I had to wait more than a week to get someone to fix the AC. Simply unacceptable. Very disappointing. Eventually I hired someone who fixed the problem. Very bad service.

1 year ago

star star star star star

Sherry Audette Charlotte, NC

Brandon from Total Plumbing went above and beyond his duty. He is an exceptional technician!

1 year ago

star star star star star

Mario Reyes Chula Vista, CA

Great customer service,great communication over the phone, pin point and solved my problem

1 year ago

star star star star star

Mike G Wichita, KS

The technician was friendly, on time, completed the repairs, and explained the process.

1 year ago

star star star star star_border

Randy Clark Albany, GA

Phil M gave me a quick comparison of Home Warranty Insurance and what all is covered with the policy and the price.

1 year ago

star star_border star_border star_border star_border

Betty Waller Cassadaga, NY

I did not like that you didnot tell up front about the service charge, also your sell person was very nasty !!!! ,when i said no about his offer,he kept talking over me !! I really feel like canceling this now !!

1 year ago Edited August 1, 2023

star star_border star_border star_border star_border

William Blackwell Madisonville, TN

Too slow to get anything fixed. Am retired and my wife and have medical issues and raising 2 grandchildren. Almost 2 weeks no ac and approximately 92 in house everyday. This is unacceptable.

1 year ago

star star star star star

Esperanza Vazquez Miami, FL

Fast response to my claim, technician very profesional and knowledgeable kept apt on time

1 year ago

star star star star star

Siu Chan San Antonio, TX

Thanks for Andy from Flogistics. He is so professional and finish his job quickly.

1 year ago

star star star star star

Starshine Guy New Orleans, LA

Helpful attitude and clear communication from both the tech and appeals claim rep

1 year ago

star star star star star

Terrance Fonseca Shreveport, LA

The rep was very helpful in explaining all the covered items and very kind also.

1 year ago

star star star star star

Maryalice Nelson Snellville, GA

The technician showed up on time. He found the problem and repaired the faucet.

1 year ago

star star star star star

Michael Spangler Duluth, GA

I have been working with Luke P for over four years. He is professional and knowledgeable.

1 year ago

star star star star star

Patricia Crownover Sparta, TN

Technician was very polite, professional, and fixed the problem right away. Great experience.

1 year ago

star star star star star

Joseph Garner, NC

Excellent service. When you call for service they immediately respond with an answer.

1 year ago

star star star star star

F D New York, NY

The tech who came to my house today was a gentleman… Did the job quick and clean.

1 year ago

star star star star_border star_border

Tom Assheton Derby, CT

Emergency , get my own contractor and get reimbursed. If not, WAIT for Choice who I think does Not have the best contractor choices in this area.

1 year ago Edited January 10, 2024

Choice Home Warranty Reviews