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Choice Home Warranty Reviews

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9.3

Overall Score

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Rajesh Patel

very responsive and ensured that A/c problem is fixed..

6 years ago

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Steve Snellville, GA

Prompt response. Arrived on time. Free estimate.

6 years ago

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Jody Port Orange, FL

The person I was dealing with was friendly and informative.

6 years ago

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Amanda Gilbert, WV

Great service ,easy to setup! Fast service

6 years ago

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Holly Odell New Hope, PA

good customer service; good rates and coverage

6 years ago

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Aurpon bhattacharya El Paso, TX

Great responsiveness on sales. Haven't used them yet.

6 years ago

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Alloway

We have yet to receive any paper work in the mail to give us information on how to use it and what it covers. Not happy abou that.

6 years ago

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Reply from Choice Home Warranty

Thank you for your feedback. We will contact you directly.

Aug. 7th, 2018

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Lucio Valdez Pensacola, FL

Service and support is great and work quality is guaranteed

6 years ago

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Sri Kennesaw, GA

I asked the customer service to email me with all the things they cover and how much they cover for each electrician and I never received any email.

6 years ago

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Reply from Choice Home Warranty

Thank you for your feedback. We will contact you to further assist.

Choice Home Warranty

Aug. 6th, 2018

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Rama McLean, VA

The customer service and follow up was prompt.

6 years ago

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Byron Kuna, ID

So far customer service has been excellent so far.

6 years ago

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Cherie Sandy, OR

Every time I call and have a question they answer them right away.

6 years ago

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Yakal Dacula, GA

They're phenomonal whenever I talk to them.

6 years ago

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Gee Northbrook, IL'

Always has positive outcomes when you send someone out.

6 years ago

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Phillip Schundlemire Sugar Grove, NC

Some coverage issues. Much better than the last warranty from AHW that I had.

6 years ago

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Stryhal Dallas, TX'

Responce time was same day. Work was well done

6 years ago

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Pam Batavia, OH

I am always satisfied with the service I receive.

6 years ago

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Wayne Crooks San Antonio, TX'

Respond to an issue very quickly providing a good svc. rep.

6 years ago

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The best Home Warranty Tucson, AZ'

Good company ... but some of their contractors could be better !!!

6 years ago

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Audrey Baton Rouge, LA

They sent a plumber out the next day. I only spent one day from my home.

6 years ago

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Danny, Phx. AZ Phoenix, AZ

Quick response times great customer service

6 years ago

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kristina kenney Phoenix, AZ

fast and friendly service when called to file claim

6 years ago

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Ron S Jacksonville, FL

They actually provide the services they promise.

7 years ago

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Betty Morehead City, NC

Prompt in sending a repairnab to fix my problem.

7 years ago

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Jane Spring, TX

Best plan for the dollar and great companies backing them

7 years ago

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Steve Goodyear, AZ

No issues submitting a claim and receiving good service

7 years ago

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Stephanie Atlanta, GA

Excellent Service and speedy service when called.

7 years ago

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Rj Frisco, TX

So far so good service . Contractor sent to fix dryer was not honest

7 years ago

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NA Fayetteville, NC

Read the entire warranty before buying. There are a lot of requirements before repair or replacement.

7 years ago

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Burnadine Houston, TX

Quick service, great price for the service

7 years ago

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David Durre Roanoke, TX

I had a legit air conditioner claim that I would have won in any American court but you said it "wasn't maintained so it didn't qualify"

7 years ago

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You deliver your job very well Houston, TX

Excellent service and very reliable and trust worthy

7 years ago

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LisaMarie Baltimore, MD

I pay my monthly premium & whenever something is wrong with my ac I pay the service fee, but most of the issues are not covered under the warranty.

7 years ago

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Jonathan Mesquite, TX

It has been a good value, plus their representatives have been good.

7 years ago

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Angie Turner Acworth, GA

They do not follow through on coverage issues and they don't cover the items they claim are covered.

7 years ago

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Joyce Pleiss Las Vegas, NV

I have had excellent response and service on all my claims

7 years ago

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Richard Nelson Danville, IL

I have canceled my account, because they took a very long time to approve any and all the things I needed done.this is not a good company to have.

7 years ago

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Lewis Tony Lakeland, FL

Two service calls that took care of the problems

7 years ago

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Joe Liu Sugar Land, TX

Fast response and expense coverage.

7 years ago

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Martin Curley

Their great for small inconsequential claims but if you get into anything that has the potential to be costly they bail.

7 years ago

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rose massey North Richland Hills, TX'

Everytime I called them about a problem, even though it was written covered in my contract, they had an excuse to not repair or replace.

7 years ago

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Linda Gail Mathewson

I like Pepe. When I asked for a sooner visit he was right here & fixed the leake. Thank you.

8 months ago

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blsddva1 Ashburn, VA

Customer Service agent was courteous and professional. The price was affordable.

8 months ago

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JOHN O DENNIS York, NE

PLUMBER has always been on time and is very efficient in correcting the problem.

9 months ago

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Mary Lindley Casa Grande, AZ

Adjustment less than installing and can't even make my own choices on purchase (Home Depot card) I would think adjustment would be based on cost of parts to repair plus installation.²

9 months ago

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Sarah McIntyre Houston, TX

It turned out I didn't need help after all but I had a timely appointment just in case.

9 months ago

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Mustafa Kirikci Northbrook, IL

Though my heater was broken, you repaired it in such a short time, so I really appreciate that.

9 months ago

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DeWayne Rooks Austin, TX

Great service, was fast and communicated with me throughout getting my ac unit fixed.

9 months ago

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christine Lathrop Santa Rosa, CA

Luis was very helpful and knowledgeable. I would definitely use his service again.

9 months ago

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Michael Leal Chicago, IL

Great service no problems. Gentlemen was very nice and professional. Thank you.

9 months ago