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Verified Customer

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Pankaj Mehta Orange, CT

My last claim was not fulfilled and hence the rating. Otherwise the warranty is great and response is prompt.

10 months ago

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Verified Customer

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Eugene Martin Knoxville, TN

Wasn’t very receptive to asking for my reimbursement claim. Only concentrated on renewing my contract wait shed of time

10 months ago

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Verified Customer

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Tom Godby Tampa, FL

Great company. Did what they said they would do. In a very short amount of time. Thanks

10 months ago

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Verified Customer

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Ping Li Woodbridge, VA

Appointment made after the weekend and technician came on time. Good service 👍

10 months ago

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Verified Customer

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Brett Haendel Columbus, OH

Not only is it hard to understand anyone that answers the phone, there is no sense of urgency to any customers issue. Probably because they are in another country?

10 months ago

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Verified Customer

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Galan Wortham Richmond, TX

I was not happy with the latest call for service. My stove door is still not fixed and the holiday is quickly approaching.

10 months ago

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Verified Customer

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Trichter Simpsonville, SC

I like the service people they chose and that they will replace something if it’s not fixable.

10 months ago

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Verified Customer

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Cheryl Kansas City, MO

We love it so far we had a leaking pipe and they jump right on it to get it fixed.

10 months ago

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Verified Customer

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Mel Scottsdale, AZ

Terrible customer service awful call-center you have to deal with the people that come to service don't come back and finish the job. Company denies things that obviously should be covered.

10 months ago

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Verified Customer

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Myra Little River, SC

Quick service, immediate contact and resolution. Service tech was very efficient

10 months ago

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Verified Customer

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Jose Novi, MI

Ease of claim processing and knowledgeable technical service to address the claim without delay.

10 months ago

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Verified Customer

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Amar Puranik Bridgewater, NJ

So far it has been great. Seamless claim process and quick response. Much appreciated.

10 months ago

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Verified Customer

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Bonnie Randolph

Technician arrived on time and solved the problem. Timely response when I submitted the request.

10 months ago

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Verified Customer

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Mike v Boynton Beach, FL

Mikes check Appliance repair is tops If you have him at your home You’re lucky

10 months ago

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Verified Customer

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Tony R. Westbrook Sr.

Slow to respond to problem after four days of water leaking. But once the appointment was completed it was all good

10 months ago

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Verified Customer

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Mary

Every time I've had to call, I get immediate results and I feel like they take care of my problem.

10 months ago

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Verified Customer

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Danny Mandell TX

Sears Home Services, Technician, James W, did an outstanding job replacing my burners on my whirlpool stovetop.

11 months ago

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Verified Customer

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Sandy West Chester, OH

I am pleased with the speed and quality of service that I receive from Choice Home Warranty!

11 months ago

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Verified Customer

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Jay

I have used their services 2 times in the last 6 months. Great service at this point.

11 months ago Edited August 6, 2024

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Verified Customer

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Dennis Virginia Beach, VA

I was kept in the loop of information. They came through to replace the faulty unit. Thank you

11 months ago

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Verified Customer

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Anonymous

We've used them and they're very easy to work with. We just moved in and we needed to rekey.

11 months ago

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Verified Customer

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Philip

They are very timely in getting people to come out and fix whatever we need done.

11 months ago

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Verified Customer

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Juan

My water heater wasn't heating up. They filed the appointment, they came out, they replaced what they needed to replace, and got me back to working.

11 months ago

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Verified Customer

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Carole

I needed to use my warranty for my water heater and they said that I didn't have permission to purchase it. I had to pay the whole price.

11 months ago

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Verified Customer

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Ruben Bamburg Shreveport, LA

The young man came out here, was very knowledgeable, and he stayed with it. He got everything correct.

11 months ago

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Verified Customer

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Anonymous

I've had them out twice for garage doors, both times for springs. They did a good job and his service was real good.

11 months ago

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Verified Customer

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Daniel

These people were rude. When I called they were really rude and not helpful at all. We had a home in Northport and they wouldn't cover any part of the air conditioning at all.

11 months ago

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Verified Customer

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Anonymous

They won't pay for anything after they sent three different technicians for an appliance I needed help with. They denied every claim from their technicians and then once I had it fixed and refiled they would not pay for it.

11 months ago

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Verified Customer

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Deanna Gadsden, AL

Dishwasher needed to be repaired then ultimately required replacement to which they offered $ 246 as a replacement value.

11 months ago

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Verified Customer

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Mark Stiffler St Louis, MO

For covered repairs Choice has been quick to respond and get the problem resolved

11 months ago

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Verified Customer

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Angela Razi Chicago, IL

The repairman arrived at the designated time and the issue was fixed within minutes.

11 months ago

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Verified Customer

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Christy Weaver Alpharetta, GA

It is nice to have extra coverage on your home that the normal home owners insurance will not cover.

11 months ago

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Verified Customer

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Tony Young Portland, OR

it took a while, but everything turned out just fine . CHW and my service tech are the best

11 months ago

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Verified Customer

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Patty H Las Vegas, NV

Really like Justin, the technician from CPR. New part was installed and inoperable. Waiting for new part and status?

11 months ago

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Verified Customer

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Linda Alvidrez Scottsdale, AZ

CHW has assisted me on several warranty issues. They have been helpful, prompt, and courteous.

11 months ago

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Wayne Charlotte, NC

Excellent service, very processional, very knowledgeable and we are very satisfied!

11 months ago

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Verified Customer

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Natalie Smith Los Angeles, CA

It's been over a week since I submitted my claim about my heat not working. I still don't know when they will find someone to come out to fix it. This is unacceptable!

11 months ago

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Verified Customer

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angie visger Nashville, TN

I have never had an issue when I call them. Always on top of it and work done quickly!

11 months ago

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Verified Customer

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Alba Caorsi North Las Vegas, NV

Excellent service. No problem in filling a claim, and the technician was at home very promptly.

11 months ago

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Verified Customer

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Christy Blanchard CA

Have had great results! People are professional, experienced, knowledgeable and friendly!

11 months ago Edited November 3, 2023

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Verified Customer

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Victoria Hunsaker Reynoldsburg, OH

Customer service and communication was very good and the repair was done quickly.

11 months ago

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Verified Customer

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Barbara Atlanta, GA

speed of response, friendly understanding of problem, courteousness of service provider

11 months ago

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Verified Customer

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lorna jenkins

Your technician, arrived on time, he was very professional. I’m pleased with his work

11 months ago

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Verified Customer

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melissa rizio Lancaster, PA

Extremely disappointed with services. Techs don't look to find root cause of problems. Customer service hung up on me. My sump pump needs immediate service and still no one has come.

11 months ago

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Verified Customer

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Jo Ann Altergott Gilbert, AZ

Service was great. Technician came out with in a couple days and fixed the problem

11 months ago

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Jamie Letcher

Not happy right now. No communication back and the dishwasher still not working right and the stove guy never came back

11 months ago Edited October 11, 2023

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Verified Customer

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John Milton, FL

The mechanic are on scheaduleor they will call and let you know when they will arrive.

11 months ago

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Verified Customer

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Joe Wichita Falls, TX

It's early in my contract, but what little contact I've had with choice I have enjoyed the service.

11 months ago

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Verified Customer

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Patricia Powder Springs, GA

We haven't used you too much, but when we do they seem professional and on time.

11 months ago

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Verified Customer

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Donna

11 months ago

Choice Home Warranty Reviews