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Verified Customer

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Amanda Tedesco

They are fast at getting someone to contact u when u put in a claim. They have been very helpful

9 months ago

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Verified Customer

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Maria Penitas, TX

I like everything about this company they really care about there customer and very affordable.

9 months ago

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Verified Customer

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Gary and Dottie Anderson Columbus, OH

All was taken care of. Owner of service company was great and made sure everything was done correctly.

9 months ago

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Verified Customer

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Safdar

I had a plumbing leakage so I called the warranty. The guy came and he fixed it timely.

9 months ago

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Verified Customer

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Deeidre

I've only had to call a couple of times and each time they were able to answer my question.

9 months ago

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Verified Customer

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Anonymous

On my refrigerator ice maker, I called them. Then by the next day someone was here to look at it.

9 months ago

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Verified Customer

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Kenneth

We just used them a couple of weeks ago. And when we called them, they had someone out the very next day.

9 months ago

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Verified Customer

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Sylvester

The last time I used my warranty, I got excellent service and on-time service, too.

9 months ago

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Verified Customer

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Melissa Bloomington, IN

We are still waiting on the company to find us a plumber. We have no communication from them in over a week with any updates. Luckily at this point our homeowners insurance is kicking in.

9 months ago

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Verified Customer

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Bruce Berkeley Heights, NJ

They analyze the problem, fixed the problem, and had our heating system working quickly.

9 months ago

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Verified Customer

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Bille The Colony, TX

I appreciate the service but I thought I was overcharged by water heater company

9 months ago

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Verified Customer

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Therese Brown Dallas, TX

The electrician that serviced my last appt to replace light switch was professional.

9 months ago

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Verified Customer

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Elaine Stockton, CA

Great service and great providers. I had service the next day after I made my claim.

9 months ago

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Verified Customer

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Pete Anderson

This company lacks communication, their companies they hire give you one day for service then chooce gives you another and then no one shows up on either day. This company is a waste of money

9 months ago

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Verified Customer

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Michael Lewisville, TX

Hard to get items approved and the service call is high. will not replace appliance we the same make and quality you have.

9 months ago

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Verified Customer

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Kisha Clark Lowell, MI

Wonderful service to have for unforseen home despair. Professional and quick to respond.

9 months ago Edited December 20, 2023

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Verified Customer

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Regina Saylor Camp Hill, PA

Horrible customer service, set a appointment for a company that doesn't have a contract with you. Schedule another appointment for Thanksgiving day. The tech for the microwave was amazing

9 months ago

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Verified Customer

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Doreine

Technician was very professional and took the time to explain the everything to me.

9 months ago

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Verified Customer

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Michele Wausau, WI

I've been very satisfied with Choice Warranty they have been very easy to work with

9 months ago

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Verified Customer

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Jacquelyn

They are not consistent in having a relationship with the customers. After you're a member or whatever, and there's no consistency and no call backs. One person tells you one thing, another person tells you another.

9 months ago

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Verified Customer

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Gerrick

I made a claim once and it was less than I would have liked, but the technician that came out was great.

9 months ago

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Verified Customer

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Ronald Pinehurst, NC

We just started using our warrantee. So easy to use and we have not had a claim denied!

10 months ago

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Verified Customer

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Susan Fort Worth, TX

Nice to have quick service for multiple needs, disappointing to know they don’t always cover full replacement

10 months ago

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Verified Customer

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Terry Madden Myers Overland Park, KS

Have been trying to get my washing machine fixed since April. Hopefully they will locate yet another part by Nov 30 appt. It’s a long time not to be able to do laundry in my home!

10 months ago

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Verified Customer

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Debra Missoula, MT

The technician was polite and very competent. Worked very quickly and was right on time

10 months ago

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Verified Customer

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Kenneth

A month ago, my hot water heater went out and they came out and fixed it right away.

10 months ago

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Verified Customer

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Dexter

They got great customer service and they do what needs to be done for me and their customers.

10 months ago

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Verified Customer

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Jose

Really satisfied with Miguel, he's really helpful and he's a really straightforward guy.

10 months ago

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Verified Customer

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Anonymous

We've only had it for a short time, but they've been responsive in the short time we've had them.

10 months ago

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Verified Customer

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John Hatch Boca Raton, FL

Great customer service, quick responds, always there to assist, as of now well worth it!

10 months ago

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Verified Customer

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Bonnie Fink Covington, LA

I was happy with the service. The AC had a minor problem that was fixed on the first visit!

10 months ago

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Verified Customer

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William Suitt Baltimore, MD

Got a operator right away ask what the problem was so they could the right repairman fast response

10 months ago

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Verified Customer

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Andy Cranfill Olmsted Falls, OH

I waited for entirely too long ( approximately 2 weeks) before getting the issue resolved because Choice couldn’t find a technician to repair the dishwasher.

10 months ago

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Verified Customer

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Johnna Queen Lancaster, PA

I need a new motor for my furnace & a new hot water tank & only paid $750.00 ! Soooo worth it

10 months ago

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Verified Customer

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Jean

Still waiting on a resolution. One Stop HVAC is still trying to find a solution to my issue. He's working hard.

10 months ago

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Verified Customer

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Jeff Kingwood, TX

great experience with provider. best experience of all other warranties I have add

10 months ago

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Verified Customer

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Frank Lewis Boardman, OR

Choice has done an excellent job of working with our customer service needs. They listen.

10 months ago

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Verified Customer

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Nancy Rojas Raleigh, NC

You guys are great. Used 3x this year very satisfied with you well worth the price

10 months ago Edited November 14, 2023

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Verified Customer

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Barry

I have a hot water heater that has a cracked tank. It's been now four days. They constantly are asking for pictures that they sent their authorized person out to confirm. I paid my $75 and they come out and he did everything they're supposed to do for Choice Home Warranty. But Choice Home Warranty keeps asking for more and more and more pictures, which makes no sense. I don't believe whoever is looking these over really knows anything about hot water heaters. So whoever is their customer service reps for these is absolutely crazy. When a specialist was out here and said, well, you just need to have it replaced now, they're asking for all kinds of things. They're making us all jump through hoops. Even the technicians who were out there don't understand.

10 months ago Edited November 13, 2023

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Verified Customer

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Jane

From first call to door bell from repairman all was easy, efficient, and pleasant.

10 months ago

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Verified Customer

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William

I think that they've upgraded the number and the type of people they send out to do the work. It used to be $45 when they came out, now it's $85.

10 months ago

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Verified Customer

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Magdalena

I trust them. The technicians that they sent out here knew what they were doing.

10 months ago

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Verified Customer

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Roberta Harris New Orleans, LA

I liked that the service person arrived on time and immediately knew what the problem

10 months ago Edited November 14, 2023

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Verified Customer

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Mena Urrutia Stuart, FL

Great experience. Very timely. Technician very knowledgeable on time knowledgeable and fast

10 months ago

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Verified Customer

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Darrell Terry

Never got issues repaired. Guy ordered parts and never returned. Choice Home Warranty is just a scam!! None of the repairmen were professional. DO NOT RECOMMEND DOING BUSINESS WITH CHW!!

10 months ago Edited May 22, 2024

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Verified Customer

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Tufan Beyatli Flower Mound, TX

Good service. The contractor usually arrives in 2-3 days and equipped to handle the issues.

10 months ago

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Verified Customer

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kim kline Latonia, KY

Everything went well and explained everything by the company that came in to do the work.

10 months ago

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Verified Customer

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P. Arenales Aurora, CO

Great service from the heating guys! Very professional and knowledgeable. Thank you, Pat

10 months ago

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Pamela English New Orleans, LA

Technician professional came out earlier than estimated. Completed job in less than 30 minutes.

10 months ago

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Verified Customer

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David

10 months ago

Choice Home Warranty Reviews