star star star star star

Kenneth Cardinal Aurora, CO

All I can review is my discussion with Tony. I have not dealt with any of your services yet. As far as my discussion with Tony, it was a very informative time. He was very good to make sure we got the most for the money. He was very knowledgeable about what he was selling us and helped me understand what we were buying. Thank You for the way you dealt with us.

6 years ago

star star star star star_border

Padre de Noche Harrisburg, NC

Shortly after entering my credentials on your website, my phone rang. Jake was on the other end, he was talking about the weather to someone nearby. I said hello and listened for a moment (it was cold there) and then disconnected. Seconds later my phone rang again it was Jake. He proceeded to tell me why I wanted to sign up with him in that very moment. He negotiated with his manager to give me a better rate. I agreed to move forward and get a one year basic package. He continued to upscale me, I wasn’t interested. He was persistent, to a pony that I became annoyed. After decling the 5 year offer, he preceded to upscale Tempe 3 year. Again, I declined multiple times. After that was settled, he indicated that he’d send a confirmation email. It arrived, but my address was incorrect. I called him back, he said he’d fix it and send a new confirmation email. I never received the second email with the corrected information. I’m not confident that I’ll received the mailed documents either, because I can’t verify that my information has been corrected. I’ll likely have to place an additional call back tomorrow address this matter. For this reason, I’m not feeling great about the first impression. Pushy, careless and lack of accountability would be how I’d describe my first encounter.

6 years ago

star star star star star

Patricia Sims Dothan, AL

I thought i had cancelled my policy with Choice Home Warranty. When i talked with the representative i told her i was getting a past due on the account, i was upset because the door on my refrigerator was not covered. She was very nice, she did open the claim and someone will be coming out to see what is wrong. I apprecitate the way she handled the call, I will keep the service and see what happens.

6 years ago

star star star star star

John M Stanley Burleson, TX

So far, my experience is with Damont, the sales rep for Choice Home Warranty. He's on fire for his company - lots of pep and energy - knows the excellent stats his company has accumulated and where to send "new" clients to get more information on "his company". I applaud his enthusiasm! He gave us a "bird's eye view" of what was covered by the plan and then went on to explain the different types of programs plus how to pay for the program, discounts, the veteran program, which I qualify for - retired Navy. All in all, he did an excellent job.

6 years ago

star star star star star

Daisy Anderson Wittmann, AZ

Jeff K, my representative at Choice Home Warranty just helped me renew and gave me the Senior Special. He explained my policy and insured that I would have great service with all the new vendors that are now in my area. He also provided solid information and answered all my questions. Thank you Jeff for all your help and I'll be sending my friends your way!!

7 years ago

star star star star star

Carl W Stokes Montgomery, AL

This is our second claim with Choice in the last 60 days and they have been great. Both time the service person was knowledgeable and super nice. We switched from American Home Shield and are so thankful we did. The service we have received has been wonderful. We are signing up our friends so they can enjoy great coverage at a great price from a great company who has great people working for them.

7 years ago

star star star star star

Mary Gainesville, GA

I missed my renewal cut off while traveling but did pay the renewal fee a few days late. When I got home, my AC was not working properly and I had to shut it down. After explaining my situation, a customer service agent got permission to honor the renewal. An AC company was sent out and I paid $45.00 to have the problem diagnosed and fixed. Extremely fast and excellent service!! Will definitely recommend Choice to friends and family. Sincere thanks!!

7 years ago

check_circle

Verified Customer

star star star star star

John Pennison

Fast, punctual and no problems. Replaced unit as per policy.

4 months ago

check_circle

Verified Customer

star star star star star

Joann

Good professionals, knowledgeable . Issue resolved with one visit.

4 months ago

check_circle

Verified Customer

star star star star star

bree hester

Great service for choice warranty and Blue Mountain Plumbing

4 months ago

check_circle

Verified Customer

star star star star_border star_border

Wanda

Because I am still waiting on my voucher to get my refrigerator that I have been without for a month now

4 months ago

check_circle

Verified Customer

star star star star star_border

Jacklisa

Good overall price for warranty. Technicians they choose aren’t prompt in fixing the problem.

4 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Joan Jett

Because the parts of our hvac were still under warranty choice home warranty would not cover the labor cost. Huge disappointment!

4 months ago

check_circle

Verified Customer

star star star star star

Glennette

4 months ago Edited May 14, 2024

check_circle

Verified Customer

star star star star star

Debora

I had a problem with my A/C. They sent someone the next day to fix it.

4 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Donald

on 4-17-2024 i asked to have my washer repaired i am as of: 5-13-2024 still waiting!!!!! worst experience of my life!!! and CANNOT get in touch with a person!!!!

4 months ago

check_circle

Verified Customer

star star star star_border star_border

Gary

It took 5 days to complete the sewer blockage at our house. It was a difficult time for us to say the least.

4 months ago

check_circle

Verified Customer

star star star star star

Edward Reed

Outstanding prompt service with quality work and qualified contractors.

4 months ago

check_circle

Verified Customer

star star star star_border star_border

I McDonald

Choice is ok, the experience I've had with them so far has been average. The contractors they use have been ok.

4 months ago

check_circle

Verified Customer

star star star star star

Renee Vaughn

I love the fast response and the professional service I receive.

4 months ago

check_circle

Verified Customer

star star star star star

Yad S

They came and checked. Filled Freon to see how it would work in short term.

4 months ago

check_circle

Verified Customer

star star star star star

My house

Service person was friendly and polite. Knew what he was talking about.

4 months ago

check_circle

Verified Customer

star star star star star

Sandy Bonner

Good quick service. Knowledgeable vendors professional and courteous

4 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Alex Longyear

Denied claims, very slow to prove or find a service rep, and would not refund for using a local technician. Heat went out in winter and they wanted 2 weeks to fixed it.

4 months ago

check_circle

Verified Customer

star star star star star_border

N.Mitchell

Choice Home Warranty has been great, call, place your claim and they'll handle the rest.

4 months ago

check_circle

Verified Customer

star star star star star

Angela Sileo

Excellent service. Timing punctual. Tech Anthony a pleasure 😊

4 months ago

check_circle

Verified Customer

star star star star star

john santiago

A couple of claims weren't completely covered due to exclusions of some parts.

4 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Ronda

I have yet to get my dishwasher repaired. I have called the repairman twice and he will not return my call to give me an update on when my part will be in.

4 months ago

check_circle

Verified Customer

star star star star star

Cheng Zhu

Good price and Good service, can fix the issue quickly and respond in time!

4 months ago

check_circle

Verified Customer

star star star star star

Robert

Constantly deliver good work men in a timely manner to repair claims filed.

4 months ago

check_circle

Verified Customer

star star star star star

Peter

So easy to file a claim and get immediate results on urgent repairs

4 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Shahid Husain

They promised me Ron reimburse the repairs for $350 and asked me to renew my policies. I renewed the policy Ur they never send me the reimbursement check.

4 months ago

check_circle

Verified Customer

star star star star star

Evon

I liked the promptness, the honesty, the workman and workmanship. Thank you.

4 months ago

check_circle

Verified Customer

star star star star star

Marc L.

Love it! Hassel free warranty that gets the job done nice and quick.

4 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Randy Guzman

This was my first time dealing with a company that did not fix my water heater leak complaint. When I had American home shield I never went through this.

4 months ago

check_circle

Verified Customer

star star star star star_border

Julie M Adduci

Excellent services and good repair people. Just too long waiting for parts to complete a job

4 months ago

check_circle

Verified Customer

star star star star star_border

RJ STEWART

Long response time. The customer service people don't appear to be knowledgeable.

4 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Machelle Quinn

I have canceled Choice home warranty, they have the worse customer service I have ever experienced, I filed a complaint with the BBB to get a response from Choice

4 months ago

check_circle

Verified Customer

star star star star star_border

ZEENAT MADHANY

have had a repair person out 3 times and we still have the refrigerator making loud noise at times

5 months ago

check_circle

Verified Customer

star star star star star

Kwan Kuk

Nice people, so fast care for claim to fix. Need home warranty try choice.

5 months ago

check_circle

Verified Customer

star star star star star

Ricky

Great value and piece of mind knowing that eventually something will break.

5 months ago

check_circle

Verified Customer

star star star star star

Teresa

Very efficient got the job done quickly staff was very friendly

5 months ago

check_circle

Verified Customer

star star star star star

Wilford

Ease of initiating a claim Speedy response Easy to connect with support staff

5 months ago

check_circle

Verified Customer

star star star star star

Sharon

It was an easy process and my heat was back on in a couple of days.

5 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Shelany

Takes too long to get a contractor assigned. Tries to avoid paying for anything Confusing language in policy to avoid paying

5 months ago

check_circle

Verified Customer

star star star star star

yatesjanet@aol.com

The two companies sent for repairs were on-time and very professional.

5 months ago

check_circle

Verified Customer

star star star star star

betty freeze

My detailed experiences with Choice Home' service to me are following.

5 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Recardo Bryant

Choice has been charging me double monthly. I called about this issue last week & was told it would be taken care of in a few days.

5 months ago

check_circle

Verified Customer

star star star star star

Robert

It was very fast and the techs were very friendly and polite

5 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Marlene

Electrical tech did not show up or call. I had to call them, they said they passed my exit and said they will come this morning but still haven't heard from them.

5 months ago

Choice Home Warranty Reviews