Name: American Home Shield
Rating: 4.0

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Verified Customer

star star star star star

C L Dallas, TX

Exceptional Customer service satisfaction

9 months ago Edited July 12, 2023

Reply from American Home Shield

Dear CL, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 29th, 2023

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Verified Customer

star star star star star

Mary Chester, PA

Great service, very knowledgeable service people.

9 months ago

Reply from American Home Shield

Mary, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 29th, 2023

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Verified Customer

star star star star star

DR. FERRER JOSE LUIS Kissimmee, FL

Fast response. Good contractors. Solved the problem.

9 months ago

Reply from American Home Shield

Dear Dr. Ferrer, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jun. 29th, 2023

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Verified Customer

star star star star star

Robert Hammond Sacramento, CA

Quick responses. Professional tradespeople

9 months ago

Reply from American Home Shield

Robert, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 29th, 2023

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Verified Customer

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John New York, NY

The wait time for repair. I have been a customer since 2004

9 months ago

Reply from American Home Shield

John, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 29th, 2023

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Verified Customer

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Sunday

Great customer service and piece of mind.

9 months ago

Reply from American Home Shield

Sunday, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 29th, 2023

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Verified Customer

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Fred Wood Boulder, CO

QUICK access to a knowledgeable repair workforce.

9 months ago

Reply from American Home Shield

Fred, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 29th, 2023

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Verified Customer

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William Havertown, PA

Did not really like having to pay almost $2000 for an installation that took 3 hrs.

9 months ago

Reply from American Home Shield

William, I understand your frustration and appreciate your feedback. Please feel free to contact us at [email protected] so we can talk more about your experience. Sincerely, Mariah

Jun. 29th, 2023

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Verified Customer

star star star star star

Marialee DePriest Boydton, VA

Quick response time and cost for servcie

9 months ago

Reply from American Home Shield

Marialee, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 29th, 2023

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Verified Customer

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Motice Ashburn, VA

Like the response time when scheduling service

10 months ago

Reply from American Home Shield

Hi Motice, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Jun. 26th, 2023

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Verified Customer

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Kevin Combs Fayetteville, NC

10 months ago

Reply from American Home Shield

Dear Kevin, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Phillip Pellerin Sugar Land, TX

10 months ago

Reply from American Home Shield

Phillip, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Derricia Chattanooga, TN

My problem was fixed in no more than an hour

10 months ago

Reply from American Home Shield

Derricia, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Jun. 22nd, 2023

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Verified Customer

star star star star star

Catherine Stafford Chandler, AZ

My technicians showed up quickly and did a great job

10 months ago

Reply from American Home Shield

Catherine, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jun. 22nd, 2023

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Verified Customer

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Tracey Rohus WA

How fast everything has gone. From first contact

10 months ago

Reply from American Home Shield

Dear Tracey, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 22nd, 2023

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Verified Customer

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Laura Birmingham, AL

Problem was resolved after second visit.

10 months ago

Reply from American Home Shield

Laura, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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John Rancho Cucamonga, CA

Convenient and easy to get our appliances repaired.

10 months ago

Reply from American Home Shield

John, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Nicole Denver, CO

Great technician, service and timeliness

10 months ago

Reply from American Home Shield

Dear Nicole, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Angel Dallas, TX

The speed for services. And repairs were completed well.

10 months ago

Reply from American Home Shield

Angel, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Bill Bixby, OK

Glad I had coverage when the problem with the AC arose

10 months ago

Reply from American Home Shield

Bill, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Kenneth Bixby, OK

I know everybody is busy. just need to know when I will be contacted; service 237193158

10 months ago

Reply from American Home Shield

Kenneth, I understand your frustration and appreciate your feedback. Please feel free to contact us at [email protected] so we can talk more about your experience. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Astrophel

Prompt service, job done right on the first visit!!!

10 months ago

Reply from American Home Shield

Astrophel, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Kahletta Montgomery Washington, DC

Appreciate the professionalism and skills of

10 months ago

Reply from American Home Shield

Kahletta, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Vernon Lane Upper Marlboro, MD

Love the service and professionalism of the contractors!

10 months ago

Reply from American Home Shield

Hi Vernon, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Tim S.

Good service. Friendly and knowledgeable people.

10 months ago Edited June 29, 2023

Reply from American Home Shield

Tim, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

star star star star star

Stormie Schumacher

They kept me informed. The were friendly and efficient.

10 months ago

Reply from American Home Shield

Dear Stormie, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Gunner Keller, TX

He was professional and quick. Very happy with is company.

10 months ago

Reply from American Home Shield

Dear Gunner, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Molly Collett Jacksonville, FL

For the most part, response time is exceptional

10 months ago

Reply from American Home Shield

Molly, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Jennifer Peterson Lenoir, NC

Way better than the other company for value & service.

10 months ago

Reply from American Home Shield

Jennifer, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Angelo Reno, NV

Workers came on time and corrected the problem

10 months ago

Reply from American Home Shield

Angela, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Robert Smith Redford, MI

Like the services completely and at the time

10 months ago

Reply from American Home Shield

Robert, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Angela Houston, TX

Not satisfied with the coverage. Everytime someone comes out they can't find anything wrong and if they do the warranty doesn't cover it.

10 months ago

Reply from American Home Shield

Dear Angela, Thank you for taking the time to share your experience. Your feedback is important to us, it will help us ensure a better experience next time. Many Thanks, Kim

Jun. 21st, 2023

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Verified Customer

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Pastor Tony Peaks Suffolk, VA

Prompt service Good contractor and accessibility

10 months ago

Reply from American Home Shield

Pastor Tony, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Kelly Kenner, LA

Service is fine as is most contractors that are assigned.

10 months ago

Reply from American Home Shield

Kelly, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Monica Benion Springfield, MO

The company sent out was very good and the appt was relatively soon

10 months ago

Reply from American Home Shield

Monica, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Mauricio Phoenix, AZ

Excelent customer service, efficient , sacung money

10 months ago

Reply from American Home Shield

Mauricio, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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Dwight Athens, TX

Professional. Always provide good service

10 months ago

Reply from American Home Shield

Dear Dwight, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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Ruth Fresno, CA

User-friendly website and nice professional staff

10 months ago

Reply from American Home Shield

Dear Ruth, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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Gail Young Dover, DE

Usually quick and responsive. follows up.

10 months ago

Reply from American Home Shield

Gail, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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Mary

Very nice, timely and answered all questions

10 months ago

Reply from American Home Shield

Dear Mary, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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Sanjeev Cincinnati, OH

Service is timely manner, professionalism

10 months ago

Reply from American Home Shield

Dear Sanjeev, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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Melinda Houston, TX

Convenient service. It’s easy to schedule online.

10 months ago

Reply from American Home Shield

Melinda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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L Rulon Phoenix, AZ

They have you work with CO. that send people who create issues so you have to call back.

10 months ago

Reply from American Home Shield

Dear L. Rulon, Thank you for taking the time to share your experience. Your feedback is important to us, it will help us ensure a better experience next time. Many Thanks, Kim

Jun. 22nd, 2023

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Verified Customer

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Deb Baldino North Charleston, SC

Love AHS. They are professional and quick to respond.

10 months ago

Reply from American Home Shield

Deb, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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Kenneth Coleman West End, NC

Overall very professional!! Great skills

10 months ago Edited June 21, 2023

Reply from American Home Shield

Kenneth, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 20th, 2023

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Verified Customer

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Dorminey Talladega, AL

Quick service as well as professional! Great company

10 months ago

Reply from American Home Shield

Dear Dorminey, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 19th, 2023

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Verified Customer

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Larry Dallas, TX

Have provided repairable solutions to my problem.

10 months ago

Reply from American Home Shield

Larry, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 15th, 2023

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Verified Customer

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john johnson Le Grand, CA

Good company fair price I would recommend

10 months ago

Reply from American Home Shield

Dear John, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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Kathy Maryland Heights, MO

I did not like the fact that I had to pay an additional $349.00 for the work that was done.

10 months ago

Reply from American Home Shield

Kathy, I understand your frustration and appreciate your feedback. Please feel free to contact us at [email protected] so we can talk more about your experience. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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Gaston Quiroga Texarkana, TX

Solved my issues and they were easy to use

10 months ago

Reply from American Home Shield

Dear Gaston, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jun. 14th, 2023