Name: American Home Shield
Rating: 4.0

check_circle

Verified Customer

star star star star star

David

Rapid scheduling, fast and expert HVAC repair dispatched.

9 months ago

Reply from American Home Shield

David, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 13th, 2023

check_circle

Verified Customer

star star star star star

Samantha Chapin, SC

Quick responses and clear explanation of ncc

9 months ago

Reply from American Home Shield

Samantha, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 13th, 2023

check_circle

Verified Customer

star star star star star

Aaron Nelson Ogden, UT

Quick. Fast assessment. The plumber was nice and good.

9 months ago

Reply from American Home Shield

Dear Aaron, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Jul. 13th, 2023

check_circle

Verified Customer

star star star star star

Kenneth Miller Bonney Lake, WA

Great service. Knowledgeable service technicians!

9 months ago

Reply from American Home Shield

Dear Kenneth, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Jul. 13th, 2023

check_circle

Verified Customer

star star star star star

Bobby Des Moines, IA

Fast response and came through on promises!

9 months ago

Reply from American Home Shield

Bobby, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 13th, 2023

check_circle

Verified Customer

star star star star star

Stewart Forney, TX

Fast reliable service. Thanks for the help.

9 months ago

Reply from American Home Shield

Stewart, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 13th, 2023

check_circle

Verified Customer

star star star star star

Judy Atlanta, GA

They come out to do the repair within 2 days.

9 months ago

Reply from American Home Shield

Judy, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 10th, 2023

check_circle

Verified Customer

star star star star star

Stephen Snyder Clearlake, CA

They have quality repair people in their system

9 months ago

Reply from American Home Shield

Stephen, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 8th, 2023

check_circle

Verified Customer

star star star star star

Romulo Vallejo, CA

all of it,Customer service, quality of product service

9 months ago

Reply from American Home Shield

Romulo, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 8th, 2023

check_circle

Verified Customer

star star star star star

CARY HOGAN

9 months ago

Reply from American Home Shield

Dear Cary, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

Dewayne Jackson, MS

Fast response,professionalism and affordability.

9 months ago

Reply from American Home Shield

Dewayne, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jul. 10th, 2023

check_circle

Verified Customer

star star star_border star_border star_border

Kerry Richards Morgan Hill, CA

Not enough vendors. Poor service when emergency happens, cannot not escalate or speak with managers.

9 months ago

Reply from American Home Shield

Kerry, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to [email protected] and I'll be back in touch with you soon.

Jul. 6th, 2023

check_circle

Verified Customer

star star star star star

Rosa Fitchett Chesapeake, VA

The prompt response to my service request

9 months ago Edited July 12, 2023

Reply from American Home Shield

Rosa, Your review is concerning to me, and I'd like to know more about it. Please contact me a [email protected] so I can investigate this further.

Jul. 6th, 2023

check_circle

Verified Customer

star star star star star

TERI ANN THOMAS Richardson, TX

We loved how fast and easy it was to file a claim.

9 months ago

Reply from American Home Shield

Teri, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jul. 6th, 2023

check_circle

Verified Customer

star star star star star

Malvis Wilson Oakland, TN

They provide a great service. I would recommend to others.

9 months ago

Reply from American Home Shield

Dear Malvis, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jul. 6th, 2023

check_circle

Verified Customer

star star star star star

Dean Richardson, TX

Great value. Excellent service across the board

9 months ago

Reply from American Home Shield

Dean, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Jul. 5th, 2023

check_circle

Verified Customer

star star star star star

Barbara Surprise, AZ

promptness of response to our request. Y

9 months ago

Reply from American Home Shield

Barbara, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Jul. 5th, 2023

check_circle

Verified Customer

star star star star star

Eduardo Brandon, FL

Very Convenient. Customer service was right on the money.

9 months ago

Reply from American Home Shield

Eduardo, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 5th, 2023

check_circle

Verified Customer

star star star star star_border

Travis Baton Rouge, LA

I LOVE THE CONTRACTORS THAT ARE ASSIGNED , I DISLIKE THE RESPONSE TIME

9 months ago

Reply from American Home Shield

Travis, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Jul. 5th, 2023

check_circle

Verified Customer

star star star star star

esteban amezquita New Windsor, NY

Customer service, made everything very simple

9 months ago Edited July 12, 2023

Reply from American Home Shield

Esteban, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 5th, 2023

check_circle

Verified Customer

star star star star star

Amber Marrero, LA

Good service. Decent price. Fast response

9 months ago

Reply from American Home Shield

Amber, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 5th, 2023

check_circle

Verified Customer

star star star star_border star_border

Angela Grand Rapids, MI

Customer service not good. Unable to understand the agents. Agents unable to help.

9 months ago

Reply from American Home Shield

Angela, I understand your frustration and appreciate your feedback. Please feel free to contact us at [email protected] so we can talk more about your experience. Sincerely, Mariah

Jul. 5th, 2023

check_circle

Verified Customer

star star star star star

Michael CA

Technician was very professional and arrive on time…

9 months ago

Reply from American Home Shield

Dear Michael, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jul. 5th, 2023

check_circle

Verified Customer

star star star star star

Jennifer Racine, WI

I have been coming satisfied with services provided.

9 months ago

Reply from American Home Shield

Dear Jennifer, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jul. 5th, 2023

check_circle

Verified Customer

star star star star star

Janet Riverton, WY

They have reliably provided service but the cost is high.

9 months ago

Reply from American Home Shield

Dear Janet, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jul. 5th, 2023

check_circle

Verified Customer

star star star_border star_border star_border

Scott Cypress, TX

Takes 1 hour or more to get an agent then out AC is out and it is taking a week to get a response. Terrible.

9 months ago

Reply from American Home Shield

Dear Scott, Your review is concerning to me, and I'd like to know more about it. Please contact me a [email protected] so I can investigate this further.

Jul. 5th, 2023

check_circle

Verified Customer

star star star star star

John PA

Very personable service tech who know his business.

9 months ago

Reply from American Home Shield

Dear John, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jul. 5th, 2023

check_circle

Verified Customer

star star star star star

Ronni Fort Lauderdale, FL

The service call was performed next day.

9 months ago

Reply from American Home Shield

Dear Ronni, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jul. 5th, 2023

check_circle

Verified Customer

star star star star star

Jason Fairborn, OH

Fantastic service. Fast response and always there.

9 months ago

Reply from American Home Shield

Jason, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jul. 5th, 2023

check_circle

Verified Customer

star star star star star

Sandy Madison, WI

Fast response to any home problem I’ve had.

9 months ago

Reply from American Home Shield

Dear Sandy, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jul. 5th, 2023

check_circle

Verified Customer

star star star star star

Ricardo Houston, TX

Prompt and good work and very professional

9 months ago

Reply from American Home Shield

Hi Ricard, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jul. 3rd, 2023

check_circle

Verified Customer

star star star star star

Julie Dallas, TX

Fast service, problem fixed with friendly service.

9 months ago

Reply from American Home Shield

Dear Julie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 3rd, 2023

check_circle

Verified Customer

star star star star star_border

marezeedo

Final outcome is that our refrigerator/freezer was repaired, Thankyou.

9 months ago

Reply from American Home Shield

Hi Marezeedo, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jun. 30th, 2023

check_circle

Verified Customer

star star star star star

James Bensinger Birmingham, AL

Liked the PROFESSIONALISM demonstrated by Jamie.

9 months ago

Reply from American Home Shield

Dear James, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 30th, 2023

check_circle

Verified Customer

star star star star star

Claudette Parkville, MD

I like there promptness about getting things done.

9 months ago

Reply from American Home Shield

Claudette, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

Linda

Quick response, professional service, good job done

9 months ago

Reply from American Home Shield

Linda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

Anneanne Wyoming, MN

Very fast service. Technician know what to do.

9 months ago

Reply from American Home Shield

Anneanne, Dear Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

Mayra Bear, DE

Quick repair, knowledgable technician and saved money.

9 months ago

Reply from American Home Shield

Dear Mayra, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

Kris Connor Greer Smyrna, GA

Quick response! This was my first covered claim.

9 months ago

Reply from American Home Shield

Dear Kris, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

David

They are very professional and reliable.

9 months ago

Reply from American Home Shield

Dear David, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

Robert Elk Grove, CA

Fast referral to an electric contractor.

9 months ago

Reply from American Home Shield

Robert, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

Chris Commerce City, CO

It was worth it and the promptness was excellent.

9 months ago

Reply from American Home Shield

Chris, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

Robert Henderson, NV

Problem was diagnosed and fixed within 24 hours

9 months ago

Reply from American Home Shield

Robert, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

Brita Buhrman Marietta, GA

Reliable, fast, and very good customer service

9 months ago

Reply from American Home Shield

Brita, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star_border

Eugene Richardson, TX

Communication is difficult, but end result has been satisfactory.

9 months ago

Reply from American Home Shield

Eugene, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

Mason Las Vegas, NV

Very easy to use. Short response time very professional.

9 months ago

Reply from American Home Shield

Mason, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

Delena Tupelo, MS

Always great service. Fixes the issue. Timely

9 months ago

Reply from American Home Shield

Dear Delena, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

Karyn Ponte Vedra Beach, FL

Reliable. Keeps me informed. Easy to reach.

9 months ago

Reply from American Home Shield

Dear Karyn, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

C L Dallas, TX

Exceptional Customer service satisfaction

9 months ago Edited July 12, 2023

Reply from American Home Shield

Dear CL, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

Mary Chester, PA

Great service, very knowledgeable service people.

9 months ago

Reply from American Home Shield

Mary, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 29th, 2023