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American Home Shield Reviews

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8.6

Overall Score

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Keniquia Rutledge Pinson, AL

professional and great service there when I need them.

4 years ago

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Reply from American Home Shield

Hi Keniquia,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 11th, 2020

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Patricia Taylor Birmingham, AL

they get some one out here as soon as they can

4 years ago

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Reply from American Home Shield

Hi Patricia,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 11th, 2020

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James Pellegrinon Cincinnati, OH

Responsive and happy with vendors who were on-time and professional

4 years ago

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Reply from American Home Shield

Hi James,
We appreciate your feedback about your American Home SHield experience and the contractors that we provide. We hope you continue to enjoy!

Jun. 12th, 2020

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star star star star star

Charlette Englewood, OH

Quick response and use quality service companies

4 years ago

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Reply from American Home Shield

Hi Charlette,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 10th, 2020

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ron Des Moines, IA

good service, prompt answers, good value

4 years ago

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Reply from American Home Shield

Hi Ron,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 11th, 2020

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Bill Sisler Dubuque, IA

Service prompt and complete. Enjoyable to work with.

4 years ago

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Reply from American Home Shield

Good morning Bill,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Jun. 11th, 2020

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Dorothy Richardson South Holland, IL

Prompt responses and ability to pay service fee in advance.

4 years ago

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Reply from American Home Shield

Hi Dorothy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 10th, 2020

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Carol Arnold, MO

Take care of getting help with expediency

4 years ago

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Reply from American Home Shield

Hi Carol,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 10th, 2020

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M. Ward Saint Louis, MO

Great service and professional contracted staff.

4 years ago

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Reply from American Home Shield

Hi,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 10th, 2020

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Steven Snyder Edmond, OK

Efficient, competent and reasonable costs.

4 years ago

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Reply from American Home Shield

Good afternoon Steven,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 10th, 2020

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JOHN W ROEBUCK Yukon, OK

seems as though service has dropped off, not concerned about what the customer needs

4 years ago

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Reply from American Home Shield

Hi John,
Your feedback is more than appreciated!

Jun. 11th, 2020

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Terry Longview, TX

They are easy to work with. Turn around is very quick

4 years ago

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Reply from American Home Shield

Hi Terry,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 10th, 2020

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Wilhelmina Sims Harker Heights, TX

The service is on time and the combos dependable.

4 years ago

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Reply from American Home Shield

Hi Wilhelmina,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 10th, 2020

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Cynthia Vera Georgetown, TX

The turn around for fixing my appliances has been really good!

4 years ago

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Reply from American Home Shield

Hi Cynthia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 12th, 2020

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star star star star star

Pat Rueter Austin, TX

Quick response, quality of vendors, value

4 years ago

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Reply from American Home Shield

Hi Pat,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 9th, 2020

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Maxine Roehrig Phoenix, AZ

for timely requests for service but not always best referred companies

4 years ago

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Reply from American Home Shield

Hi Maxine,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs.

Jun. 11th, 2020

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Rose Mary Lechuga-Rivera Tolleson, AZ

We are satisfied with their service and the timely manner received

4 years ago

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Reply from American Home Shield

Good morning Rose!
We appreciate your feedback about your American Home SHield experience and the contractors that we provide. We hope you continue to enjoy!

Jun. 12th, 2020

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Yvette M Walton North Las Vegas, NV

Prompt service, on time and happy with the results

4 years ago

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Reply from American Home Shield

Hi Yvette,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 10th, 2020

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Jim Las Vegas, NV

THey are prompt and have never had a problem.

4 years ago

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Reply from American Home Shield

Hi Jim,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2020

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star star star star star

Roosevelt Williams, Jr. Las Vegas, NV

Great service, Great service, Great service, Great service!

4 years ago

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Reply from American Home Shield

Hi Roosevelt,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 9th, 2020

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Mike Studio City, CA

Good services but sometimes a long wait for parts

4 years ago

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Reply from American Home Shield

Hi Mike,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 9th, 2020

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Bill Escondido, CA

I find AHS to be helpful and responsive to my requests

4 years ago

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Reply from American Home Shield

Hi Bill,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 10th, 2020

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Ruth Medina, OH

Great service and works with great contractors

4 years ago

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Reply from American Home Shield

Hi Ruth,
Thank you for taking the time to provide a rating. Your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 10th, 2020

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Patricia Kay Smith Brush Prairie, WA

They are prompt and good service. I would recommend this service highly.

4 years ago

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Reply from American Home Shield

Hi Patricia,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 10th, 2020

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Nancy S Arlington, VA

Customer service was professional and timely

4 years ago

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Reply from American Home Shield

Hi Nancy,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 11th, 2020

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Cynthia Smith Kennesaw, GA

They were prompt, professional and neat.

4 years ago

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Reply from American Home Shield

Hi Cynthia,
We appreciate your feedback about your American Home SHield experience and the contractors that we provide. We hope you continue to enjoy!

Jun. 12th, 2020

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Charles Sacks Lawton, OK

Excellent, prompt, professional service.

4 years ago

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Reply from American Home Shield

Hi Charles,
We are pleased to hear about the excellent customer service you have received with AHS!

Jun. 11th, 2020

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Karen Triola Leander, TX

always timely and good people sent to do repairs

4 years ago

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Reply from American Home Shield

Good afternoon Karen,
We are pleased to hear about the excellent customer service you have received with AHS!

Jun. 11th, 2020

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Jody Steinlauf

They go out of their way not to properly fix items. There customer service reps do not understand their services.

4 years ago

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Reply from American Home Shield

Hi Jody,
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Jun. 13th, 2020

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star star star star star

Gail Willoughby

reliable service and quick response. Good customer service

4 years ago

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Reply from American Home Shield

Hi Gail,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 10th, 2020

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star star star star star

Faye Thompson-Wilson

Great service every time I’ve had to put a claim in.

4 years ago

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Reply from American Home Shield

Hi Faye,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 11th, 2020

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Heidi

Good service, I am getting out of the insurance what I need. Thank you!

4 years ago

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Reply from American Home Shield

Hi Heidi,
Your feedback is greatly appreciated!

Jun. 12th, 2020

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star star star star star

Carla White

Everything went smooth and no problems at all.

4 years ago

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Reply from American Home Shield

Hi Carla,
We are pleased to hear about your excellent service experience.

Jun. 10th, 2020

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star star star star star

Stecher Y

Professional staff providing great customer service

4 years ago

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Reply from American Home Shield

Hi Stecher,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 11th, 2020

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star star star star_border star_border

Kelley Nickerson Uxbridge, MA

Long hold times to speak to someone & too many restrictions on service and what is covered

4 years ago

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Reply from American Home Shield

Hi Kelley,
I would be glad to speak with you and discuss your AHS experience to have the faucets repaired.

Jun. 13th, 2020

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star star star star star

Sophia Shuler Sicklerville, NJ

Easy claim process, excellent communication

4 years ago

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Reply from American Home Shield

Hi Sophia,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 11th, 2020

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Ed Cerritos, CA

Easy request, quick and clean service so far

4 years ago

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Reply from American Home Shield

Hi Ed,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 4th, 2020

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Mark Agoura Hills, CA

Always excellent service good contractors

4 years ago

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Reply from American Home Shield

Hi Mark,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 3rd, 2020

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Simon Ybarra Riverside, CA

They have been dependable and a great value for us.

4 years ago

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Reply from American Home Shield

Hi Simon,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 2nd, 2020

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Nicole Soto Lancaster, CA

Very helpful and informative, kept me updated

4 years ago

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Reply from American Home Shield

Hi Nicole,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 2nd, 2020

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Jesse H. Waller Fresno, CA

AHS responds to my request for repairs timely.

4 years ago

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Reply from American Home Shield

Hi Jesse,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 2nd, 2020

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star star star star star

Marsha Sanders Eureka, CA

This company is prompt, competent, and follows up.

4 years ago

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Reply from American Home Shield

Hi Marsha,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2020

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star star star star star

Kent Salem, OR

No questions, just had the problems resolved

4 years ago

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Reply from American Home Shield

Hi Kent,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 2nd, 2020

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star star star star star

Amos Snoddy Anchorage, AK

Prompt & professional. Great coverage for everything

4 years ago

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Reply from American Home Shield

Hi Amos,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 2nd, 2020

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star star star star star

Kecha Tripp

Fast and efficient service easy to get alone

4 years ago

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Reply from American Home Shield

Hi Kecha,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 2nd, 2020

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star star star star star

Daljit Singh

The service was excellent and professionally satisfactory.

4 years ago

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Reply from American Home Shield

Hi Daljit,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 4th, 2020

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star star star star star

Jeannette Summers

easy to work with and always helpful and professional

4 years ago

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Reply from American Home Shield

Hi Jeannette,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 2nd, 2020

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Harold Zeigler

Service has always been great that is why why we have AHS

4 years ago

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Reply from American Home Shield

Hi Harold,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 3rd, 2020

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Sophia Pierce

Staff are knowledgeable and very professional at all times.

4 years ago

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Reply from American Home Shield

HI Sophia,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 2nd, 2020

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star star star star star

Guadalupe Cervantes Williams

They are responsive, professional, and customer oriented.

4 years ago

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Reply from American Home Shield

Hi Guadalupe,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 4th, 2020