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American Home Shield Reviews

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8.6

Overall Score

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Angela

Within a weeks time I am given my repair persons contact

4 years ago

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Reply from American Home Shield

Hi Angela,
We are thrilled to have you as part of the AHS family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

May. 20th, 2020

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Florenda t.

The worker's came in a timely manner they were professional

4 years ago

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Reply from American Home Shield

Hi Florenda,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 25th, 2020

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Malisa Williams

Prompt with customer service and and great rates

4 years ago

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Reply from American Home Shield

Hi Malisa,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

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Larry Tucker

Great customer service with excellent service providers.

4 years ago

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Reply from American Home Shield

Good afternoon Larry,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 23rd, 2020

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Mark Selby

Quality trades fir the price, customer satisfaction

4 years ago

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Reply from American Home Shield

Hi Mark,
Thank you for providing us with feedback about your AHS experience. We hope you continue to enjoy the coverage and ease of cost we provide!

May. 20th, 2020

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Paula Stewart

Did a great job for us, when we had A/C problems.

4 years ago

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Reply from American Home Shield

Hi Paula,
We appreciate your feedback about the AC repairs that were completed!

May. 20th, 2020

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Felton Randall

They came right away and fixed my problem.

4 years ago

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Reply from American Home Shield

Hi Felton,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2020

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Beverly

prompt service and good service personnel

4 years ago

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Reply from American Home Shield

Hi Beverly,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

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Jav Torres

Mis information to customer, was told would not pay service fee because I had already paid over 600 to Plumer, ended up still paying it.

4 years ago

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Reply from American Home Shield

Hi Jav,
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

May. 20th, 2020

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Duncan Siler

Quick resonce time when serviceses are being requsted.

4 years ago

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Reply from American Home Shield

Hi Duncan, thanks so much for your positive feedback. We’re so glad that we were able to service your home in a timely manner.

May. 20th, 2020

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Craig Poling

Great service, easy to schedule, good value

4 years ago

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Reply from American Home Shield

Hi Craig,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2020

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Christina

fast response time when making a request, ease of obtaining service

4 years ago

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Reply from American Home Shield

Good afternoon Christina, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

May. 20th, 2020

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Todd Sriro

Super fast. Good relationship with contractors.

4 years ago

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Reply from American Home Shield

HiTodd,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

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Roselyn

I have always had amazing service when I need it

4 years ago

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Reply from American Home Shield

Hi Roselyn,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. Our priority is customer service and we are ecstatic that we met that mark!

May. 20th, 2020

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Sharon Rivera

they are prompt and professional and very curteous

4 years ago

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Reply from American Home Shield

Hi Sharon,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 20th, 2020

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Valerie Starr

Excellent customer service from start to finish.

4 years ago

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Reply from American Home Shield

Good afternoon Valerie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 19th, 2020

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Pamela Schaup

Always take care of my needs in blazing speed!

4 years ago

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Reply from American Home Shield

Hi Pamela,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 22nd, 2020

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Lisa Vanacore

Fast service and financially beneficial for me

4 years ago

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Reply from American Home Shield

Hi Lisa,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Ms. Writt

When I eventually connected with the service provider my issue was resolved

4 years ago

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Reply from American Home Shield

Hi Ms. Writt,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Marcia

Professional and immediate service provided.

4 years ago

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Reply from American Home Shield

Hi Marcia
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Cathy Vollbrecht

Quick response and good service from contractors.

4 years ago

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Reply from American Home Shield

Hi Cathy,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 25th, 2020

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William

Customer service and quick service response to issues.

4 years ago

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Reply from American Home Shield

Hi William,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 25th, 2020

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Jim

Prompt response, easy of web navigation.

4 years ago

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Reply from American Home Shield

Hi Jim,
We are pleased to hear about the ease of use that the online portal provides!

May. 25th, 2020

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Linda Vaughan

They really are concern of your problems

4 years ago

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Reply from American Home Shield

Hi Linda,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

May. 25th, 2020

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James Todd

They use very good companies to fix appliances.

4 years ago

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Reply from American Home Shield

Hi James,
We hope you continue too enjoy American Home Shield and the coverage we provide!

May. 26th, 2020

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Bianca

Quick response. And job completed quickly

4 years ago

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Reply from American Home Shield

Hi Bianca,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Jennifer States Young

Service is complete and I am happy with the work done.

4 years ago

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Reply from American Home Shield

Hi Jennifer,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 25th, 2020

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Paul

Super job in timely manner. I recommend.

4 years ago

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Reply from American Home Shield

Hi Paul,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 25th, 2020

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victor

Never had a problem with them, always fix what I needed

4 years ago

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Reply from American Home Shield

Hi Victor,
We hope you continue to enjoy AHS and the c overage we provide!

May. 23rd, 2020

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Melanie

Prompt response, excellent service, total coverage

4 years ago

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Reply from American Home Shield

Hi Melanie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Larry tran

Good service fast and easy to understand

4 years ago

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Reply from American Home Shield

Hi Larry,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 23rd, 2020

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Roger Indianapolis, IN

On time , get the job done for what they say.

4 years ago

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Reply from American Home Shield

Hi Roger,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 5th, 2020

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Alex Tooele, UT

They are very good and have covered what has been needed.

4 years ago

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Reply from American Home Shield

Hi Alex,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 5th, 2020

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Amanda The Colony, TX

They were super helpful throughout the process!

4 years ago

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Reply from American Home Shield

Hi Amanda,
Thanks for your trust, we're thankful for amazing customers like you.

May. 6th, 2020

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Cierra Washington Belleville, IL

Very responsible and have quick resolution

4 years ago

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Reply from American Home Shield

Hi Cierra,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 5th, 2020

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Cindy Tivey Saint Augustine, FL

They were supportive in my repair needs.

4 years ago

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Reply from American Home Shield

Hi Cindy,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 5th, 2020

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Debbie Thrush Georgetown, TX

fixed the problem quickly, professional, safe

4 years ago

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Reply from American Home Shield

Hi Debbie,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 4th, 2020

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Jennifer Pickett North Las Vegas, NV

Fast and never had a issue getting problem resolved

4 years ago

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Reply from American Home Shield

HI Jennifer,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide.

May. 4th, 2020

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Jo Ann Steinhauser Lubbock, TX

Take care of my problem quickly and professionally.

4 years ago

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Reply from American Home Shield

Hi Jo Ann,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 5th, 2020

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jocelyn weston Clinton, MD

very reliable . i have a customer with AHS for many years.

4 years ago

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Reply from American Home Shield

Hi Jocelyn,
We appreciate your patronage over the years!
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 5th, 2020

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Laurie Salem, VA

Not a bogus company. They deliver on their promises

4 years ago

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Reply from American Home Shield

Hi Laurie,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 5th, 2020

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Marico San Antonio, TX

Great customer service, reliable, dependable, & trustworthy

4 years ago

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Reply from American Home Shield

HI Marico,

Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide.

May. 4th, 2020

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Michael Shedd The Colony, TX

Have always been expedient with any need we've had

4 years ago

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Reply from American Home Shield

Hi Michael,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 5th, 2020

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Michael Turcotte Cypress, TX

Efficient process, quick reply, quality vendor

4 years ago

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Reply from American Home Shield

Hi Michael,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 6th, 2020

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Anonymous Spring, TX

Easy to use; friendly; problem resolved very quickly

4 years ago

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Reply from American Home Shield

Hi,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 5th, 2020

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P Rankin Wickenburg, AZ

Thorough and found companies to do the repairs quickly.

4 years ago

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Reply from American Home Shield

Hi P,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 5th, 2020

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Patrick Wayne Burbank, CA

Very satisfied with the workAlso it was very reliable

4 years ago

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Reply from American Home Shield

Hi Patrick,
It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.

May. 6th, 2020

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Ralph & Ann Penuell Lindale, TX

Performance, Professional, Great Service people!

4 years ago

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Reply from American Home Shield

Hi Ralph & Ann, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 4th, 2020

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Anna Reber Las Vegas, NV

AHS handled my claim efficiently and in a timely manner.

4 years ago

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Reply from American Home Shield

Hi Anna,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We strive to provide you with a fast and professional experience.

May. 7th, 2020

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Donna Tabor Dixon, CA

They took care of the problem right away.

4 years ago

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Reply from American Home Shield

Hi Donna,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 6th, 2020