check_circle

Verified Customer

star star star star star

MR

Good customer service, usually the work gets done fast.

4 years ago

Reply from American Home Shield

Hi MR,

thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

James Williams

Excellent Service, Timely Service, No complaints as of yet.

4 years ago

Reply from American Home Shield

Hi James,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star_border

Taylor

Always come through even though they have very, very long hold times.

4 years ago

Reply from American Home Shield

Hi Taylor,
Thank you for your feedback!

Jul. 28th, 2020

check_circle

Verified Customer

star star star star star

Celeste Sanchez

Problem solvers and polite. Answer in a timely manner

4 years ago

Reply from American Home Shield

Hi Celeste,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Karen

The service providers are always professional.

4 years ago

Reply from American Home Shield

Hi Karen,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Tang family

Very dependable. Good workmanship. Convenient. Flexible.

4 years ago

Reply from American Home Shield

Hi Tang,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 28th, 2020

check_circle

Verified Customer

star star star star star

Marilee Thomas

They're promt and professional on all levels

4 years ago

Reply from American Home Shield

Hi Marilee,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star_border

elizabeth zegarelli

I only used them once and all was good and will continue to used them.

4 years ago

Reply from American Home Shield

Hi Elizabeth,
Thank you for your feedback!

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Carolyn Thomas

Very professional good customer service would recommend

4 years ago

Reply from American Home Shield

Hi Carolyn,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Lizette Zamora

Prompt response, convenience, and variety

4 years ago

Reply from American Home Shield

Hi Lizette,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star_border

Derrick Wagner

Pretty easy to find contractor, good contractors visited home for repairs

4 years ago

Reply from American Home Shield

Hi Derrick,
Thank you for your feedback!

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star_border

John Doe

Problems sometimes need multiple services for the same issue

4 years ago

Reply from American Home Shield

Hi John,
Thank you for your feedback!

Jul. 27th, 2020

check_circle

Verified Customer

star star star star star_border

Gwen Williams

Some items are replaced with smaller or lesser quality items.

4 years ago

Reply from American Home Shield

Hi Gwen,
Thank you for your feedback!

Jul. 27th, 2020

check_circle

Verified Customer

star star star star star

Kristen Phillips

Great service great prices friendly contractors

4 years ago

Reply from American Home Shield

Hi Kristen,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star_border

Melanie Terrell

when calling you be waiting on the phone for hours waiting to talk to someone,

4 years ago

Reply from American Home Shield

Hi Melanie,
Thank you for your feeback!

Jul. 27th, 2020

check_circle

Verified Customer

star star star star star

home owner

easy to setup appt, work done well and quickly

4 years ago

Reply from American Home Shield

Hi,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Urban

When you call them they get the job done.

4 years ago

Reply from American Home Shield

Hi Urban,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Doe Steely

Always have been responsive, they follow up.

4 years ago

Reply from American Home Shield

Hi Doe,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jul. 23rd, 2020

check_circle

Verified Customer

star star star star star

Greg Williams

Everything has been easy to do and easy to fix

4 years ago

Reply from American Home Shield

Hi Greg,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 28th, 2020

check_circle

Verified Customer

star star star star star

Ken

Reliable, prompt and interaction has always been great!

4 years ago

Reply from American Home Shield

HI Ken,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Don wilson

Service representative was very courteous and professioal

4 years ago

Reply from American Home Shield

Hi Don,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Christan Stokes

Quick response time to problem and great coordinators

4 years ago

Reply from American Home Shield

Hi Christan,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Mary Ann Salazar

Orders taken care of in a timely manner.

4 years ago

Reply from American Home Shield

Hi Mary,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Brenda Salem, UT

Resolved my concerns promptly and with quality work

4 years ago

Reply from American Home Shield

Hi Brenda,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

check_circle

Verified Customer

star star star star star

agnes rychly Papillion, NE

prompt, professional, explained everything they did

4 years ago

Reply from American Home Shield

Hi Agnes,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 1st, 2020

check_circle

Verified Customer

star star star star star

Lyn norton Florence, KY

Problem resolution and customer service and value

4 years ago

Reply from American Home Shield

Hi Lyn,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

check_circle

Verified Customer

star star star star star

Vas Herndon, VA

Quick Problem resolution by contractors.

4 years ago

Reply from American Home Shield

Hi Vas,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 1st, 2020

check_circle

Verified Customer

star star star star star

Lewis Pinkston Columbia, SC

Excellent service and feedback to customers

4 years ago

Reply from American Home Shield

Hi Lewis,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 1st, 2020

check_circle

Verified Customer

star star star star star

Richard Walker Irving, TX

AHS has always replaced the appliance the has failed

4 years ago

Reply from American Home Shield

Hi Richard,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 9th, 2020

check_circle

Verified Customer

star star star star star

Fadwa Rashid Antelope, CA

On time good and clean work , smart and quick

4 years ago

Reply from American Home Shield

Hi Fadwa,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 8th, 2020

check_circle

Verified Customer

star star star star star_border

JOHN VALLEJO San Bernardino, CA

THEY DO A GOOD JOB BUT THEY DO TAKE A WHILE TO PAY IF THERE IS A MAJOR PROBLEM

4 years ago

Reply from American Home Shield

Hi John,
We appreciate your feedback and hope you continue to enjoy!

Jul. 15th, 2020

check_circle

Verified Customer

star star star star star

Jerry Valrico, FL

Prompt, professional service exactly as advertised.

4 years ago

Reply from American Home Shield

Hi Jerry,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

check_circle

Verified Customer

star star star star star

Rolando Orizaga San Antonio, TX

Service, promptness and professionalism

4 years ago

Reply from American Home Shield

Hi Rolando,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

check_circle

Verified Customer

star star star star star

Linda Bullock, NC

They get the job done professionally and with courtesy.

4 years ago

Reply from American Home Shield

Hi Linda,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 7th, 2020

check_circle

Verified Customer

star star star star star

Betty Dallas, TX

They repaired/ replaced the motor in me air.condtioner

4 years ago

Reply from American Home Shield

Hi Betty,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jul. 2nd, 2020

check_circle

Verified Customer

star star star star star

Lisa Wright Minter Indianapolis, IN

Coverage, speed in getting tech to my home, price of plan

4 years ago

Reply from American Home Shield

Hi Lisa,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 8th, 2020

check_circle

Verified Customer

star star star star star

Anonymous Portsmouth, VA

Quick assignment to repairman to fix appliances

4 years ago

Reply from American Home Shield

Hi,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

check_circle

Verified Customer

star star star star star

Phil Petty Moody, TX

Ease of use and coverage. No problem contacting the company

4 years ago

Reply from American Home Shield

Hi Phil,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 7th, 2020

check_circle

Verified Customer

star star star star star_border

Sharon Leesburg, FL

Excellent and responsive. Didn't give 5 because of call in phone wait time

4 years ago

Reply from American Home Shield

Hi Sharon,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 8th, 2020

check_circle

Verified Customer

star star star star star

Sharon Lawson Raeford, NC

The problem was explained and taken care of.

4 years ago

Reply from American Home Shield

Hi Sharon,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

check_circle

Verified Customer

star star star star star

Stephan Austin, TX

Service is fast and it's really easy to request service

4 years ago

Reply from American Home Shield

Hi Stephan,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

check_circle

Verified Customer

star star star star star

Bill Daytona Beach, FL

Fast, friendly, competent service and prompt follow up

4 years ago

Reply from American Home Shield

Hi Bill,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 8th, 2020

check_circle

Verified Customer

star star star star star

Orlando Lawton, OK

Service. It is easy to use and get things done.

4 years ago

Reply from American Home Shield

Hi Orlando,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 1st, 2020

check_circle

Verified Customer

star star star star star

Brenda Sanderson Lees Summit, MO

Good customer service, timely repayments

4 years ago

Reply from American Home Shield

Hi Brenda,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 7th, 2020

check_circle

Verified Customer

star star star star star_border

Irene pepper Henderson, NV

I need to call. My disposal still crazy and still.have a little leak.

4 years ago

Reply from American Home Shield

Hi Irene,
I would be glad to speak with you and get the leak resolved!

Jul. 15th, 2020

check_circle

Verified Customer

star star star star_border star_border

Granite j paul Orlando, FL

Because 'll still waiting to replace my stove and my mico.no call no show close to a month

4 years ago

Reply from American Home Shield

Hi Granite,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. I would be glad to speak with you to get the issues resolved.

Jul. 15th, 2020

check_circle

Verified Customer

star star star star star

Marge williams El Dorado Hills, CA

Great pool service tech and quick service

4 years ago

Reply from American Home Shield

Hi Marge,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

check_circle

Verified Customer

star star star star star

Brenda Thomas Shreveport, LA

Great customer service, timeliness. Very professional.

4 years ago

Reply from American Home Shield

Hi Brenda,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jul. 2nd, 2020

check_circle

Verified Customer

star star star star star

Christian Villanueva Royse City, TX

They came right away and fixed the problem.

4 years ago

Reply from American Home Shield

Hi Christian,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

check_circle

Verified Customer

star star star star star

Kristin Vazquez Bethlehem, PA

Prompt follow-through on requested services.

4 years ago

Reply from American Home Shield

Hi Kristin,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

American Home Shield Reviews