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Verified Customer

star star star star star

Roberto rodriguez

They responded to my needs in a timely manner

4 years ago

Reply from American Home Shield

Hi Roberto, Thank you for providing us with feedback about your American Home Shield experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 28th, 2020

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Verified Customer

star star star star star

Thomas O. Snyder

Very Precise, Always does a outstanding Job

4 years ago

Reply from American Home Shield

Hi Thomas, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 28th, 2020

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Verified Customer

star star star star star

Clarke Steele

timely, professional, efficient, quick work

4 years ago

Reply from American Home Shield

Hi Clarke,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide

Jul. 28th, 2020

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Verified Customer

star star star star star

Kathy

Timely, professional and the technician was very competent.

4 years ago

Reply from American Home Shield

Hi Kathy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide

Jul. 28th, 2020

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Verified Customer

star star star star star

Rita Dirro & Pietro Saemian

Fast response, fast action, caring staff.

4 years ago

Reply from American Home Shield

Hi Rita,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 28th, 2020

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Verified Customer

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Barbara

Because of the first time service. William was prompt and very professional.

4 years ago

Reply from American Home Shield

Hi Barbara,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide

Jul. 28th, 2020

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Verified Customer

star star star star star

Larry Thomas

Great service and professional service with great workers.

4 years ago

Reply from American Home Shield

Hi Larry,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 28th, 2020

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Verified Customer

star star star star star

Carol Mills

Never have a problem they can not address quickly.

4 years ago

Reply from American Home Shield

Hi Carol, I am happy that you were happy with your experience. Although we hope there are no issues with anything in the home in the future, we are here to service you anytime you need us. Thanks for continuing your business with us. Take care!

Jul. 28th, 2020

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Verified Customer

star star star star star

John Serak

Service has been great. Reasonable cost.

4 years ago

Reply from American Home Shield

Hi John, Thank you for providing us with feedback about your American Home Shield experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 28th, 2020

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Verified Customer

star star star star star

S olson

Good service, friendly people, like the app!!! Super easy

4 years ago

Reply from American Home Shield

Hello S, Thank you for providing us with feedback about your American Home Shield experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 28th, 2020

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Verified Customer

star star star star star

Donna Stoltz

Good fast service. Qualified repair man.

4 years ago

Reply from American Home Shield

Hi Donna,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 28th, 2020

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Verified Customer

star star star star star

Kenneth & Theresa Spencer

They responded quickly & professionally,

4 years ago

Reply from American Home Shield

Hi Kenneth & Theresa,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 28th, 2020

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Verified Customer

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Stan Rinehart

Failure to pay items which have age other companies would offer to fix or pay nothing else to add but if I must

4 years ago

Reply from American Home Shield

Hi Stan, Thanks for sharing your experience. I hate to hear you were not totally satisfied with your overall experience with us. I have sent a private message to you regarding your request.

Jul. 28th, 2020

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Verified Customer

star star star star star

Ijeoma Oda

On time and excellent service and good company referral

4 years ago

Reply from American Home Shield

Hi Ijeoma,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 28th, 2020

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Verified Customer

star star star star star

Jerry

Took care of my AC problem. They were on time.

4 years ago

Reply from American Home Shield

Hi Jerry,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 28th, 2020

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Verified Customer

star star star star star

Santos

Best and faster service! Friendly people and respect

4 years ago

Reply from American Home Shield

Hello Santos, Thank you for providing us with feedback about your American Home Shield experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 28th, 2020

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Verified Customer

star star star star star

Madijohn Trinidad

Fast response and problems are resolved accordingly

4 years ago

Reply from American Home Shield

Hi Madijohn, Thank you for providing us with feedback about your American Home Shield experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 28th, 2020

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Verified Customer

star star star star star

Tara W. Stewart

We have been very pleased since having them.

4 years ago

Reply from American Home Shield

Hi Tara,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 28th, 2020

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Verified Customer

star star star star star

Rosemery Williams

Excellent CS, friendly helpful from beginning to end

4 years ago

Reply from American Home Shield

Hi Rosemary,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 28th, 2020

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Verified Customer

star star star star star

Sheree P

They take care of their commitment. That they promise.

4 years ago

Reply from American Home Shield

Hi Sheree, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2020

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Verified Customer

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Alice Underwood

They were prompt and fixed our problems.

4 years ago

Reply from American Home Shield

Hi Alice, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 27th, 2020

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Verified Customer

star star star star star

Sullivan

Responsive, service provided within the day

4 years ago

Reply from American Home Shield

Hi Sullivan, Thank you for providing us with feedback about your American Home Shield experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2020

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Verified Customer

star star star star star

Darlene Wilkerson

Very professional and attentive Customer Service

4 years ago

Reply from American Home Shield

Hi Darlene,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 28th, 2020

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Verified Customer

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PATRICK STOKELY

Because their contractor First American and AHS have terrible communication as to when parts are delivered or not...TAKES TOO LONG

4 years ago

Reply from American Home Shield

Hi Patrick,
I understand your concerns regarding the delay in service and would be glad to speak with you.

Jul. 28th, 2020

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Verified Customer

star star star star star

B P

Cost effective , professional safety measures are taken

4 years ago

Reply from American Home Shield

Hello BP, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 28th, 2020

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Verified Customer

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Monique

They're service has been professional, polite and prompt.

4 years ago

Reply from American Home Shield

Hi Monique, Thank you for providing us with feedback about your American Home Shield experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 28th, 2020

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Verified Customer

star star star star star

Melanie Parker Washington, DC

THe best website, service, contractors, and timely

4 years ago Edited January 10, 2024

Reply from American Home Shield

Hello Melanie, Thanks for being a loyal customer and for sharing your experience with us. We are working to improve our process and we apologize for any issues you experienced along the way. We look forward to our continued business together.

Jul. 28th, 2020

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Verified Customer

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Lydia

Professional and Timely. Good Customer Service.

4 years ago

Reply from American Home Shield

Hi Lydia,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 28th, 2020

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Verified Customer

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rose

Good services but you have to be proactive to make sure things are completed

4 years ago

Reply from American Home Shield

Hello Rose, Thanks for being a loyal customer and for sharing your experience with us. We are working to improve our process and we apologize for any issues you experienced along the way. Your malfunction will always be our priority. We look forward to our continued business together.

Jul. 28th, 2020

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Verified Customer

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Anonymous

Don't stand by their word. Liars. Won't fix my issue only putting a bandaid on my fridge instead of fixing or replacing.

4 years ago

Reply from American Home Shield

Hi,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. I would be glad to speak with you to get the issues resolved.

Jul. 28th, 2020

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Verified Customer

star star star star star

Laurie Roberts

Service was ordered right away and didn't have any issues

4 years ago

Reply from American Home Shield

Hello Laurie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 28th, 2020

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Verified Customer

star star star star star

Grace Thornton

Excellent customer and efficient follow up

4 years ago

Reply from American Home Shield

Hi Grace,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jul. 28th, 2020

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Verified Customer

star star star star star

Dele

very helpful with the response to the issue

4 years ago

Reply from American Home Shield

Hi Dale, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 28th, 2020

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Verified Customer

star star star star star

Reginald Turner

Fast,efficient. Professional and done right the first time.

4 years ago

Reply from American Home Shield

Hi Reginald,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 28th, 2020

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Verified Customer

star star star star star

TW

Responsiveness and Quality of Service Providers

4 years ago

Reply from American Home Shield

Hello TW, Thank you for providing us with feedback about your American Home Shield experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 28th, 2020

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Verified Customer

star star star star star

Dana Torres

fast, professional and fixed the problems

4 years ago

Reply from American Home Shield

Hi Dana,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Verified Customer

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Perhaps Later

This is the first opportunity / need to utilize American Home Shield's services.

4 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. I have sent a private message with contact information for further assistance.

Jul. 24th, 2020

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Verified Customer

star star star star star

Eddie Violette

Service request processing have been handled satisfactory.

4 years ago

Reply from American Home Shield

Hi Eddie,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

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Verified Customer

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Maria

provides prompt and knowledgeable contractors

4 years ago

Reply from American Home Shield

Hi Maria.,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Verified Customer

star star star star star

Sandra Seay

Always have addressed our needs as quickly as they could

4 years ago

Reply from American Home Shield

Hello Sandra, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 24th, 2020

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Verified Customer

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Fred San Tan Valley, AZ

The service was good. The technicians were prompt and knowledgeable

4 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Fred, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 23rd, 2020

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Verified Customer

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Lupita Quiroz

Did a great job with my concern, wore a mask while working here.

4 years ago

Reply from American Home Shield

Hello Lupita, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 23rd, 2020

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Verified Customer

star star star star star

Nick Ricciardelli

Very good service, nice person, very prompt I

4 years ago

Reply from American Home Shield

Hi Nick,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Verified Customer

star star star star star

Gary Willey

The Plumer Pete did a great job and resolved the problem.

4 years ago

Reply from American Home Shield

Hi Gary,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Verified Customer

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Luis Santiesteban

AHS has been outstanding in the past, but recentlybhave failed to deliver service in a timely manner and i get consistly charged for lack od service

4 years ago

Reply from American Home Shield

Hi Luis,Thank you for choosing American Home Shield as your home warranty provider. We do apologize for the service that was provided below your standards. We will strive to continue delivering outstanding service to you in a timely manner. I would like the opportunity to address any outstanding issues that you have.

Jul. 22nd, 2020

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Verified Customer

star star star star star

Torsten Tangleis

Because they resolve my issues in a very timely matter

4 years ago

Reply from American Home Shield

Hi Torsten,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Verified Customer

star star star star star

L. Rodriguez

Fast & friendly service & great customer care

4 years ago

Reply from American Home Shield

Hi L,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Verified Customer

star star star star star

Davon Jamel Spears

quick response had a company out the next day

4 years ago

Reply from American Home Shield

Hi Davon,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

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Verified Customer

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Kevin P Las Vegas Nevada

Excellent network of contractors, fast service!

4 years ago

Reply from American Home Shield

Hi Kevin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 23rd, 2020

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Verified Customer

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Edith Swetsky

Great service, but difficult to reach by phone. Long wait, then they hang up.

4 years ago

Reply from American Home Shield

Hello Edith, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. I have sent a private message with contact information for further assistance.

Jul. 23rd, 2020

American Home Shield Reviews