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Verified Customer

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Urbonas Rancho Cucamonga, CA

Responsiveness to and coverage of my claim

3 years ago

Reply from American Home Shield

Thanks for sharing.

Apr. 13th, 2021

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Verified Customer

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Larry Bakersfield, CA

Always on top of my needs and repairs. Quick to respond.

3 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Enjoy your day.

Apr. 13th, 2021

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Verified Customer

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Matt Davidson Los Angeles, CA

When I have needed a repair they have sent good quality repairmen

3 years ago

Reply from American Home Shield

Our goal is to pair you with the best contractor that will provide a quick and final resolution. We look forward to our continued business together. Have a good day.

Apr. 13th, 2021

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Verified Customer

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Larie Black River Falls, WI

Good service and response time of answer phone

3 years ago

Reply from American Home Shield

Hi Larie,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 9th, 2021

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Verified Customer

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Anonymous Stockton, CA

Good, but I paid $125 for a service fee that didn’t fix anything.

3 years ago

Reply from American Home Shield

Thanks for sharing your experience. Please reach out to us via phone or chat if you have any unresolved issues.

Apr. 13th, 2021

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Verified Customer

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Ellen Cyr Hiawassee, GA

Takes too much time to replace an item and lack of professional to do a job where I had to find a plumber instead of the company.

3 years ago

Reply from American Home Shield

I hate to hear you were not satisfied with your experience with us and I would like to connect with you regarding it.

Apr. 12th, 2021

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Verified Customer

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R Kaufer Spring, TX

They get everything repaired or replace it.

3 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Apr. 13th, 2021

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Verified Customer

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Doug Brown Gladwin, MI

I received excellent and timely service support!

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Doug,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 8th, 2021

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Verified Customer

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David M San Antonio, TX

Coverage is poor and customer service is difficult to contact. Waited over 1/2 hr to speak to a rep. Also, my rate almost doubled in price.

3 years ago

Reply from American Home Shield

I hate to hear you were not satisfied with your experience with us and I would like to connect with you regarding it.

Apr. 13th, 2021

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Verified Customer

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Mark G. Chino Hills, CA

AHS takes much of the worry out of being a homeowner.

3 years ago

Reply from American Home Shield

Hi Mark,
Our main goal is to ease the customers repair process. We hope you continue to enjoy AHS!

Apr. 13th, 2021

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Verified Customer

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Lynn Seehoffer-Liekis Little Elm, TX

They are reliable and I can count on them to do the correct job.

3 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Apr. 16th, 2021

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Verified Customer

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Rebeca Rouhani North Las Vegas, NV

This time they were very helpful with my garage problem

3 years ago

Reply from American Home Shield

Hi Rebeca,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 13th, 2021

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Verified Customer

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Rebecca Hornsby Prattville, AL

Take care of clients in a timely manner.

3 years ago

Reply from American Home Shield

Hi Rebecca,
We hope you continue to enjoy AHS and the timely service that has been experienced.

Apr. 13th, 2021

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Verified Customer

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Bob Morrison Redding, CA

Because they follow through and know what they are doing.

3 years ago

Reply from American Home Shield

Hi Bob,
Thank you for your feeback!

Apr. 13th, 2021

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Verified Customer

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Christopher Clarke Eureka, MO

Efficient, Fair and Responsive most of the time.

3 years ago

Reply from American Home Shield

Hi Christopher,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 9th, 2021

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Verified Customer

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Terri Coates Monroe, LA

Very accommodating with repairs and replacements.

3 years ago

Reply from American Home Shield

We make sure to get you taken care of.

Apr. 13th, 2021

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Verified Customer

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Yassir Boukhriss Sterling, VA

Punctuality and experience on service and product

3 years ago

Reply from American Home Shield

Hi Yassir,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 9th, 2021

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Verified Customer

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Perry Hall Childersburg, AL

Very professional parts was good and on time

3 years ago

Reply from American Home Shield

I'm glad the technician had the parts to get your issue resolved. Thanks for sharing.

Apr. 1st, 2021

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Verified Customer

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Michael Stanford Granite Bay, CA

Covers most appliances in the home I would like for them to consider adding more contractors

3 years ago

Reply from American Home Shield

Thank you for sharing your recent experiences with us. We are working diligently to improve the overall member experience and we look forward to our continued business together. Have a great day.

Apr. 1st, 2021

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Verified Customer

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Rob Torres Las Vegas, NV

Good price and helpful gives me piece of mind

3 years ago

Reply from American Home Shield

We're happy to help in providing that peace.

Apr. 1st, 2021

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Verified Customer

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Anonymous Columbus, OH

Experienced Technician fixed the problem

3 years ago

Reply from American Home Shield

Thank you for sharing your recent experiences with us. We are happy that we were able to get the issue resolved for you and we look forward to our continued business together. Have a great day.

Apr. 1st, 2021

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Verified Customer

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Deer Harvey, IL

Very professional and great customer service

3 years ago

Reply from American Home Shield

That's our goal. Thanks for sharing.

Apr. 1st, 2021

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Verified Customer

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Deborah Knuth Englewood, FL

responsive but during covid had to contact multiple service members

3 years ago

Reply from American Home Shield

Thanks for sharing your experience.

Apr. 1st, 2021

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Verified Customer

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Kathy Nampa, ID

Short response time from American Home Shield and the contractor.

3 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Apr. 1st, 2021

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Verified Customer

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Diogenes Misola Las Vegas, NV

it immediately takes care of customers' claims

3 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Apr. 1st, 2021

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Verified Customer

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Latonya Warren Stockton, CA

Transparency Professional Time Sensitive Cost Effective

3 years ago

Reply from American Home Shield

Thanks! Thanks! Thanks!

Apr. 1st, 2021

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Verified Customer

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Sharon Towner Fernley, NV

Always good service. That's all that needs to be said.

3 years ago

Reply from American Home Shield

We appreciate you for saying it!!

Apr. 1st, 2021

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Verified Customer

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Casey Dailey San Bernardino, CA

They stuck with me on a difficult project and got it done!

3 years ago

Reply from American Home Shield

We are going to stick it out with you. That's what we are here for. Thanks for sharing.

Apr. 1st, 2021

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Verified Customer

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Robert Lewis Mooresville, NC

Responsive and thorough with great customer service.

3 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day

Apr. 1st, 2021

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Verified Customer

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Lem Kinnick New City, NY

Not all service people are not that great. I find Homeserv has much better service people.

3 years ago

Reply from American Home Shield

Our goal is to pair you with the best contractor that will provide a quick and final resolution. Thank you for sharing your recent experience with us regarding your service request. We are happy that we were able to get the issue resolved for you. We look forward to our continued business together. Have a good day.

Apr. 1st, 2021

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Verified Customer

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Sharon Edwards Mobile, AL

Professional timely . I would recommend them to friends.

3 years ago

Reply from American Home Shield

We love to hear we were on time and professional. Thanks for recommending us.

Apr. 1st, 2021

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Verified Customer

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Joe Missry West Long Branch, NJ

Fair for the money. But no customer service. Don’t ever try to call them.

3 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working to manage the call volume better and we thank you for your patience during the process.

Apr. 1st, 2021

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Verified Customer

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Chad Henderson, NV

Efficient and quick response. Ease of requesting service.

3 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Apr. 2nd, 2021

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Verified Customer

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Courtney Boldt Providence, RI

Makes everything easier for my house and my rental

3 years ago

Reply from American Home Shield

We're glad that we are making it easy for you.

Apr. 1st, 2021

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Verified Customer

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Audrey Wyrick Dallas, TX

Very professional and get to the job in a timely manner

3 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Apr. 1st, 2021

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Verified Customer

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Andy Toro Woodbridge, VA

Very quick response and great professionalism.

3 years ago

Reply from American Home Shield

I hate to hear you were not satisfied with your experience with us and I would like to connect with you regarding it. Please provide your AHS contract number or full property address along with your email address and I will follow up with you from there.

Apr. 1st, 2021

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Verified Customer

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Eugene Johnson Seattle, WA

They have always taken good care of our home problems

3 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Apr. 1st, 2021

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Verified Customer

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Bob Stanley Portland, OR

gets help right away recomend good professional people.

3 years ago

Reply from American Home Shield

Thanks for sharing you experience and thanks for recommending us.

Apr. 1st, 2021

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Verified Customer

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Koryon Clay Lafayette, LA

Home shield is a good program. Saves me a lot of money when something breaks

3 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. We look forward to servicing you in the future as needed. Take Care.

Apr. 1st, 2021

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Verified Customer

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Keith Seymour Harker Heights, TX

Problem was fixed quickly and without any hassles.

3 years ago

Reply from American Home Shield

We are happy that we were able to get the issue resolved for you. Thank you for sharing your recent experiences with us and please don't hesitate to reach out if you need us in the future. Enjoy your day

Apr. 1st, 2021

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Verified Customer

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Joseth Scott Hinesville, GA

Their prompt response, the quality of their services

3 years ago

Reply from American Home Shield

Thanks. We try to keep our members happy!

Apr. 1st, 2021

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Verified Customer

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Barbara Washington, DC

The service I have received has been excellent so far.

3 years ago

Reply from American Home Shield

Thanks for letting us know how everything is going so far. We look forward to servicing you in the future as needed. Take Care.

Apr. 1st, 2021

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Verified Customer

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kenise lewis Spotsylvania, VA

fast and easy process friendly staff easy to access online

3 years ago

Reply from American Home Shield

Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Your feedback regarding your recent experiences with us is greatly appreciated. We look forward to servicing you in the future as needed. Take Care.

Apr. 1st, 2021

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Verified Customer

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Autumn Wyatt Fairburn, GA

Very professional and the prices are very good.

3 years ago

Reply from American Home Shield

We aim to please.

Apr. 1st, 2021

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Verified Customer

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Jules518 La Verne, CA

Easy to do business with and a great value

3 years ago

Reply from American Home Shield

Thanks for sharing that the process was easy.

Apr. 2nd, 2021

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Verified Customer

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Jeannette Ingram Anniston, AL

Awesome service been w them over 15 years!

3 years ago

Reply from American Home Shield

Thanks for your loyalty!!

Apr. 2nd, 2021

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Verified Customer

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Karen Duston

Sent a plumber out the next day . Plumbing was done as requested

3 years ago Edited January 10, 2024

Reply from American Home Shield

Thanks!

Apr. 2nd, 2021

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Verified Customer

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Tammy Carrington Diboll, TX

I’m impressed with the coverage that I received

3 years ago

Reply from American Home Shield

We are glad that we have impressed you.

Apr. 2nd, 2021

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Verified Customer

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Mary Burrell Fultondale, AL

Excellent customer service and worth the money

3 years ago

Reply from American Home Shield

We are glad you see the value in your membership with us. Thanks for sharing.

Apr. 2nd, 2021

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Verified Customer

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Greene Woodbridge, VA

I have always had prompt friendly service.

3 years ago

Reply from American Home Shield

That's so great to hear.

Apr. 2nd, 2021

American Home Shield Reviews