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American Home Shield Reviews

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8.6

Overall Score

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Gary Cooper Jr Knoxville, TN

Best company to work with always get my services on quickly

3 years ago

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Reply from American Home Shield

Hi Gary,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 7th, 2021

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Patricia Simmons Mobile, AL

Courtesy, helpful, knowledgeable. Tech was on time.

3 years ago

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Reply from American Home Shield

Hi Patricia,
I appreciate your feedback and hope you continue to enjoy American Home Shield and the contractors we provide!

May. 5th, 2021

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Dave Las Vegas, NV

Responsiveness and quality of service providers

3 years ago

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Reply from American Home Shield

Hi Dave,
I appreciate your feedback and hope you continue to enjoy American Home Shield and the contractors we provide!

May. 5th, 2021

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Bill Murphy Ennis, TX

They replace the product if it can't be repaired

3 years ago

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Reply from American Home Shield

Hi Bill,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 5th, 2021

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Walter San Antonio, TX

We have used the warranty 2-3 times and it went very well each time.

3 years ago

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Christopher Herndon, VA

Great program . Very good, prompt service

3 years ago Edited January 10, 2024

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Reply from American Home Shield

Hi Christopher,
I am pleased to hear about the excellent service and coverage you have received. I hope you continue to enjoy!

May. 7th, 2021

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Lisa Las Vegas, NV

Quick response and qualified professional vendors

3 years ago

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Reply from American Home Shield

Hi Lisa,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 5th, 2021

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Richard Collins Tyler, TX

Quick service, so far quality service on claims.

3 years ago

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Reply from American Home Shield

Hi Richard,
We strive to provide you with the best service experience and hope you continue to enjoy AHS!

May. 6th, 2021

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John Wise Blythe, CA

Great service using high quality employees.

3 years ago

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Reply from American Home Shield

Hi John,
Thank you for your feedback! We hope you continue to enjoy!

May. 7th, 2021

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Kim Marler Yuma, AZ

They had someone over pretty fast and was on time

3 years ago

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Reply from American Home Shield

Hi Kim,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 5th, 2021

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Howard Plotz Saint Louis, MO

Easy to deal with and real value every time I need them

3 years ago

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Reply from American Home Shield

Hi Howard,
We strive to provide you with the best service experience and hope you continue to enjoy AHS!

May. 6th, 2021

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Annie W. Fields Fort Washington, MD

The problem I had with my oil line was replaced.

3 years ago

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Reply from American Home Shield

Hi Annie,
We strive to provide you with the best service experience and hope you continue to enjoy AHS!

May. 6th, 2021

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Adam Hatem Husseini Beaverton, OR

Very quick response and very good contractor list

3 years ago

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Reply from American Home Shield

Hi Adam,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 5th, 2021

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John Miller Manteca, CA

Quick response they were able to adjust to my timelines

3 years ago

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Reply from American Home Shield

Hi John,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 5th, 2021

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Johnny Houston, TX

Every time I request service they goes up on my contract. Also the contractors they have sent have been dishonest.

3 years ago

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Reply from American Home Shield

Hi Johnny,
I hate to hear about your most recent experience with contractors and the contract increase. I would be glad to speak with you to get the issues resolved.

May. 12th, 2021

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Kendall Schmidt Salida, CA

Responded very quickly and professionally

3 years ago

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Reply from American Home Shield

Hi Kendall,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 5th, 2021

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Anonymous Lubbock, TX

I just like the company and they are helpful and nice

3 years ago

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Reply from American Home Shield

Hi,
Thank you for your feedback! We hope you continue to enjoy!

May. 7th, 2021

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Jose Cruz Spring Valley, CA

Ease of requesting and obtaining service

3 years ago

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Reply from American Home Shield

Hi Jose,
We strive to provide you with the best service experience and hope you continue to enjoy AHS!

May. 6th, 2021

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Kevin Q. Cedar Hill, TX

Best value for the money, excellent service

3 years ago

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Reply from American Home Shield

Hi Kevin,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 3rd, 2021

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Allen Sanger, CA

Action taken the same day and resolution of issues.

3 years ago

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Reply from American Home Shield

Hi Allen,
We will continue to provide you with great customer service and a piece of mind to your home repairs.

May. 7th, 2021

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Linda Brewer Valrico, FL

American Home Shield covers a lot for a reasonable price.

3 years ago

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Reply from American Home Shield

Hi Linda,
We will continue to provide you with great customer service and a piece of mind to your home repairs.

May. 5th, 2021

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Dwayne Reeves Dallas, TX

Extremely fast turnaround on repair of my AC unit.

3 years ago Edited January 10, 2024

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Reply from American Home Shield

Hi Dwayne,
We will continue to provide you with great customer service and a piece of mind to your home repairs.

May. 7th, 2021

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Matthew Fay Wilmington, DE

Sometimes the contractors do not solve the problem the first time.

3 years ago

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P Kelly

Would not pay to have my kitchen sink unclogged

3 years ago Edited January 10, 2024

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Reply from American Home Shield

Hi P Kelly,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 5th, 2021

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KP Fort Thomas, KY

Quick response and easy to request service

3 years ago

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Reply from American Home Shield

Hi KP,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 5th, 2021

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Bonnie Covington, GA

Service has been good so far. Have recommended AHS.

3 years ago

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Reply from American Home Shield

Hi Bonnie,
We strive to provide you with the best service experience and hope you continue to enjoy AHS!

May. 6th, 2021

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Greg Laws Port Saint Lucie, FL

Customer service and fast response time on issues.

3 years ago

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Reply from American Home Shield

Hi Greg,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 5th, 2021

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Dennis H College Station, TX

Always attentive and timely in providing service

3 years ago

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Reply from American Home Shield

Hi Dennis,
We will continue to provide you with great customer service and a piece of mind to your home repairs.

May. 7th, 2021

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C Harper Kennewick, WA

Prompt service with professional technicians

3 years ago

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Reply from American Home Shield

Hi C,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 3rd, 2021

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Yezenia Garcia Yuma, AZ

Fast service and quick response when an issue arrives.

3 years ago

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Reply from American Home Shield

Hi Yezenia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 5th, 2021

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Susan Rivers Castle Rock, CO

Things break and American Home Shield takes care of them.

3 years ago

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Reply from American Home Shield

Hi Susan,
We will continue to provide you with great customer service and a piece of mind to your home repairs.

May. 5th, 2021

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John Monis Buda, TX

quick efficient easy to request service worth the costs

3 years ago

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Reply from American Home Shield

Hi John,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 24th, 2021

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star star star star star

Kim Adams Tempe, AZ

On time service reps know there business

3 years ago

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Reply from American Home Shield

Hi Kim,
We appreciate your feedback and will continue to be on time.

Apr. 24th, 2021

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Robert Longview, TX

Great service for home repairs. Great value for the money.

3 years ago

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Reply from American Home Shield

Hi Robert,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 24th, 2021

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Linda Derby, KS

They do what they say they will do. I appreciate it.

3 years ago

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Reply from American Home Shield

Hi Linda,
We appreciate your feedback and hope you continue to enjoy!

Apr. 24th, 2021

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Lance Alspaugh Henderson, NV

A professional and efficient experience.

3 years ago

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Reply from American Home Shield

Hi Lance,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 24th, 2021

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Carl Killeen, TX

Easy to contact, quick response, Good follow-up.

3 years ago

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Reply from American Home Shield

Hi Carl,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 24th, 2021

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Vic Lester Tulsa, OK

use of our of town contractors/not local not as advertised , lack of U.S. contact only oversees, have open issue sti l not resolved

3 years ago

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Reply from American Home Shield

Hi Vic,
I would be glad to speak with you about the AHS issues that were experienced.

Apr. 27th, 2021

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Cynthia Milwaukee, WI

Provided service provider that fixed my appliance

3 years ago

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Reply from American Home Shield

Hi Cynthia,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 24th, 2021

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Mark Tolkacz Gilbert, AZ

I haven’t had a working dryer for four weeks and it’s still not fixed. Not the kind of customer service I expected

3 years ago

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Reply from American Home Shield

Hi Mark,
I hate to hear about your most recent AHS experience and the delay in service to have the dryer repaired. I would be glad to speak with you to get the issues resolved.

Apr. 27th, 2021

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John Skeels Myrtle Beach, SC

Service and follow up is very substantive

3 years ago

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Reply from American Home Shield

Hi John,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 23rd, 2021

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Gail Johnson New Roads, LA

They provide the service to the customer.

3 years ago

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Reply from American Home Shield

HI Gail,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 23rd, 2021

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Jill Thompson Orland Park, IL

Easy to use and always had a good outcome.

3 years ago

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Reply from American Home Shield

Hi Jill,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 23rd, 2021

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Anna Livonia, MI

They are professional and it doesnt cost a lot.

3 years ago

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Reply from American Home Shield

Hi Anna,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with affordable and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 24th, 2021

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Hartley Humble, TX

Good service recommend good reliable companies

3 years ago

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Reply from American Home Shield

Hi Hartley,
We appreciate your feedback and the companies that AHS provides!

Apr. 24th, 2021

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Jack Davis Arlington, TX

They use dependable contractors and back their work

3 years ago

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Reply from American Home Shield

Hi Jack,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 24th, 2021

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Edwin Draper Wichita Falls, TX

Fast, efficient, service has always been successful.

3 years ago

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Reply from American Home Shield

Hi Edwin,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 24th, 2021

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Anne Longwood, FL

Resolution of problem in a timely manner

3 years ago

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Reply from American Home Shield

Hi Anne,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 24th, 2021

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Charles Abrams Eloy, AZ

Happy with their services during a difficult time with supply chain issues

3 years ago

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Jennifer Monopolis Houston, TX

Promptly addressed my issues and resolved them.

3 years ago

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Reply from American Home Shield

Hi Jennifer,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 24th, 2021