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Verified Customer

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Ebony Toler Chicago Heights, IL

Get the job done. Fits all my needs. Reliable

3 years ago

Reply from American Home Shield

That's great to hear.

Mar. 29th, 2021

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Verified Customer

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otterstetter Baton Rouge, LA

American Home Shield has always been fair and consistent

3 years ago

Reply from American Home Shield

That's our goal. Thanks for sharing.

Mar. 29th, 2021

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Verified Customer

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Reba Little Winchester, VA

Their excellent service in meeting my needs.

3 years ago

Reply from American Home Shield

I am happy that you were happy with your experience. Although we hope there are no issues with anything in the home in the future, we are here to service you anytime you need us. Thanks for continuing your business with us. Take care!

Mar. 29th, 2021

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Verified Customer

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Carol.D Harker Las Vegas, NV

Good job And serviceyes I would recommend the company

3 years ago

Reply from American Home Shield

We are happy that we were able to get the issue resolved for you. Thank you for sharing your recent experiences with us and thanks for recommending us. Enjoy your day.

Mar. 29th, 2021

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Verified Customer

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Esther Goodyear, AZ

Professional knowledgeable and courteous

3 years ago

Reply from American Home Shield

Hi Esther,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 29th, 2021

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Verified Customer

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Samer Morcos Danville, CA

Prompt high quality response and service.

3 years ago

Reply from American Home Shield

Hi Samer,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Verified Customer

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Peggy Powhatan, VA

They respond to your needs. Fairly easy to schedule

3 years ago

Reply from American Home Shield

Hi Peggy,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 27th, 2021

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Verified Customer

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B Harkless Florissant, MO

had an issue that wasn't resolved and American Home Shield continue to give me the run around

3 years ago

Reply from American Home Shield

I hate to hear that we did not provide a resolution and I would like to connect with you regarding it.

Apr. 5th, 2021

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Verified Customer

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David Stevens Chicago Heights, IL

Excellent, timely and complete service or repair.

3 years ago

Reply from American Home Shield

Hi David,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 27th, 2021

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Verified Customer

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Elizabeth Blackwell Inglewood, CA

If a vendor is not available, there are no emergency vendors available

3 years ago

Reply from American Home Shield

Thanks for commenting. We do provide emergency options if we deem there is an emergency. Please contact us with any questions.

Apr. 5th, 2021

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Verified Customer

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Kristel Odem, TX

Quick to respond and assign a service provider.

3 years ago

Reply from American Home Shield

Hi Kristel,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 27th, 2021

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Verified Customer

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Nicolas beltran Hacienda Heights, CA

It was difficult getting my new microwave. The companies they used were very unprofessional.

3 years ago

Reply from American Home Shield

Thank you for sharing your recent experiences with us. We are working diligently to improve the overall member experience and we look forward to our continued business together. Have a great day.

Apr. 5th, 2021

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Verified Customer

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Mel Olivehurst, CA

I was surprised how fast the repairman fix the problem

3 years ago

Reply from American Home Shield

Hi Mel,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 30th, 2021

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Verified Customer

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Sharieda Patterson Pittsburgh, PA

Did not have a good interaction for the first call made, too many hidden costs, does not cover what was expected

3 years ago

Reply from American Home Shield

I hate to hear you were not satisfied with your experience with us and I would like to connect with you regarding it.

Apr. 1st, 2021

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Verified Customer

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Frances Johnson Clementon, NJ

The worker was on time and the work was completed

3 years ago

Reply from American Home Shield

Hi Frances,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 29th, 2021

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Verified Customer

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June Las Vegas, NV

Very quick response time once a request is put in.

3 years ago Edited January 10, 2024

Reply from American Home Shield

HI June,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 30th, 2021

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Verified Customer

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Berkley Lynchburg, VA

It saves me money every year since 2003.

3 years ago

Reply from American Home Shield

Hi Berkley,
Thanks for placing your trust in us and your willingness to share. Over 15 years of patronage is unmatched. We look forward to servicing you again soon!

Mar. 30th, 2021

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Verified Customer

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Michael D Ellis Washington, DC

Great coverage and highly professional techs

3 years ago

Reply from American Home Shield

Hi Michael,
We are pleased to hear that you've enjoyed AHS and the coverage we provide!

Mar. 27th, 2021

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Verified Customer

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Gary Gnip Blue Springs, MO

They were courteous very efficient and got me a vendor quickly

3 years ago

Reply from American Home Shield

Thanks for sharing your experience.

Apr. 5th, 2021

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Verified Customer

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Kal Northville, MI

Washer issue has not been fixed after two visits and not sure how long it will take yet.

3 years ago

Reply from American Home Shield

I hate to hear you were not satisfied with your experience with us and I would like to connect with you regarding it.

Apr. 5th, 2021

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Verified Customer

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Catrina Hope Mills, NC

Service is prompt and companies referred to are good.

3 years ago

Reply from American Home Shield

Hi Catrina,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Verified Customer

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Donna Frantz Indio, CA

Some of the companies they send out are not so reliable or great

3 years ago

Reply from American Home Shield

Thank you for sharing your recent experiences with us. We are working diligently to improve the overall member experience and we look forward to our continued business together. Have a great day.

Apr. 5th, 2021

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Verified Customer

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Elijah Riley Lithonia, GA

Provides customer service as agreed to by the contract.

3 years ago

Reply from American Home Shield

Hi Elijah,
It is a pleasure to hear about the excellent service AHS has provided you. I hope you continue to enjoy the repairs we provide at a cost effective price!

Mar. 30th, 2021

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Verified Customer

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José Garcia Leesburg, VA

Excelente customer service, and also rapid service.

3 years ago

Reply from American Home Shield

Hi Jose,
It is a pleasure to hear about the excellent service AHS has provided you. I hope you continue to enjoy the repairs we provide at a cost effective price!

Mar. 30th, 2021

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Verified Customer

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Wilbert Wendell, NC

The service after sales are impeccable!!

3 years ago

Reply from American Home Shield

Hi Wilbert,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 29th, 2021

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Verified Customer

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Ben Las Vegas, NV

Good follow through with repair. Service providers

3 years ago

Reply from American Home Shield

Hi Ben,
Thank you for your feedback about the service repair.

Apr. 1st, 2021

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Verified Customer

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Anonymous Kissimmee, FL

Almost always offers the best solution or fix

3 years ago

Reply from American Home Shield

Hi,
Thank you for your feedback!

Apr. 1st, 2021

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Verified Customer

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amy testerman Dallas, TX

fixed things that needed to be fixed and in a timely manner

3 years ago

Reply from American Home Shield

Hi Amy,
We are pleased to hear about the repairs completed in a timely manner.

Mar. 27th, 2021

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Verified Customer

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Cindy Hehner Lincoln, CA

Very professional to work with. Satisfied.

3 years ago

Reply from American Home Shield

Hi Cindy,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2021

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Verified Customer

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Hans Putnam San Tan Valley, AZ

Always quick to take care of any problems.

3 years ago

Reply from American Home Shield

Hi Hans,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 30th, 2021

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Verified Customer

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Eugene Labrie Elk Grove, CA

Professional. Always helpful and courtesy.

3 years ago

Reply from American Home Shield

Hi Eugene,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2021

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Verified Customer

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Monague Brandon Reynoldsburg, OH

Good customer service, and understood my problem

3 years ago

Reply from American Home Shield

Hi Monague,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 30th, 2021

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Verified Customer

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Veronica Hill Lorton, VA

Great response time and always provide good service.

3 years ago

Reply from American Home Shield

Hi Veronica,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 30th, 2021

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Verified Customer

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Gayle Taylor Ladson, SC

Prompt response from electrician I requested for my issue

3 years ago

Reply from American Home Shield

Hi Gayle,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 31st, 2021

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Verified Customer

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Milas D Wyatt Salisbury, NC

A very good experience mechanics were very good

3 years ago

Reply from American Home Shield

Hi Mike,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 27th, 2021

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Verified Customer

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Mike Eagle River, AK

Prompt service and great customer service.

3 years ago

Reply from American Home Shield

Hi Mike,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Verified Customer

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John Reed Brentwood, CA

Quick effective service when I need them.

3 years ago

Reply from American Home Shield

Hi John,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 27th, 2021

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Verified Customer

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Larry San Jose, CA

ease of use! Making a claim is easy, and the contractors respond quickly

3 years ago

Reply from American Home Shield

We're glad to hear the process was easy for you.

Apr. 5th, 2021

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Verified Customer

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Gail Ladella Cedar Lake, IN

The repair company they sent to my home, got the job DONE!

3 years ago

Reply from American Home Shield

Hi Gail,
I am glad to hear about the technicians who completed the repair and provided a great service experience.

Mar. 31st, 2021

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Verified Customer

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Sally preszler Kennewick, WA

Professional, courteous and accommodating

3 years ago

Reply from American Home Shield

Hi Sally,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 31st, 2021

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Verified Customer

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Vickie Smith Whitney, TX

They are expeditious in fixing the problem

3 years ago

Reply from American Home Shield

Hi Vickie,
Thank you for your feedback!

Apr. 1st, 2021

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Verified Customer

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Elizabeth Shelton Houston, TX

Professionalism, knowledgeable and customer oriented

3 years ago

Reply from American Home Shield

Hi Elizabeth,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 31st, 2021

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Verified Customer

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Maria San Jose, CA

efficient, reliable,prompt feedback, affordable

3 years ago

Reply from American Home Shield

Hi Maria,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Verified Customer

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Dave Philo, IL

Easy to request service , quick response, good workers

3 years ago

Reply from American Home Shield

Hi Dave,
It is a pleasure to hear about your American Home Shield experience and the great service that has been provided.

Mar. 30th, 2021

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Verified Customer

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Anthony Marzullo Lebanon, MO

reliable, get the job done, good company, honest

3 years ago

Reply from American Home Shield

Hi Anthony,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 1st, 2021

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Verified Customer

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Donna Russo Winter Garden, FL

They are always quick to solve the problem

3 years ago

Reply from American Home Shield

Hi Donna,
Thank you for providing us with feedback!

Apr. 1st, 2021

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Verified Customer

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Frank Olivares Phoenix, AZ

My problem was solve with my first call.

3 years ago

Reply from American Home Shield

Hi Frank,
We are pleased to hear about the quick repsonse on the first call.

Mar. 31st, 2021

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Verified Customer

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Ardenia Davis Marietta, GA

Poor follow up after service calls. You have to chase them down to figure out what’s going on at every step. Poor value.

3 years ago

Reply from American Home Shield

Hi Ardenia,
Thank you for making us aware of your most recent customer service experience with AHS. I would be glad to speak with you to get the issues resolved.

Apr. 1st, 2021

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Verified Customer

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Melanie Valrico, FL

Very good plumber and appliance repairmen

3 years ago

Reply from American Home Shield

Hi Melanie,
Thanks for placing your trust in us and your willingness to share. We look forward to servicing you again soon!

Mar. 30th, 2021

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Verified Customer

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Frank Houston, TX

Good customer service, good price and great service.

3 years ago

Reply from American Home Shield

Hi Frank,
Thank you for your feedback!

Apr. 1st, 2021

American Home Shield Reviews