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Verified Customer

star star star star star

Allen Embert Carrabelle, FL

Good service and quick response good replacement policy

3 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 22nd, 2021

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Verified Customer

star star star star star

Shirley Francisco Chesapeake, VA

Quick response to issues and respond to resolutions.

3 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 22nd, 2021

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Verified Customer

star star star star star

Sandy Okatie, SC

Easy to use and did what they said they would do.

3 years ago

Reply from American Home Shield

It is always our intention to uphold our commitments. We appreciate you sharing.

Mar. 22nd, 2021

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Verified Customer

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Bruce Tiernan San Jose, CA

prompt service and friendly and consceintious contractors

3 years ago

Reply from American Home Shield

Thanks for sharing.

Mar. 22nd, 2021

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Verified Customer

star star star star star

Richard Powdrill Porter, TX

They stay on top of the job. They make sure job is complete

3 years ago

Reply from American Home Shield

Thanks for sharing your experience.

Mar. 22nd, 2021

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Verified Customer

star star star star star

nisha vithalani Milpitas, CA

quick resolution of issue in timely manner

3 years ago

Reply from American Home Shield

Thank you for sharing.

Mar. 19th, 2021

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Verified Customer

star star star star star

Greg Dayton, OH

I think they are a good value. They are very responsive.

3 years ago

Reply from American Home Shield

Its great to hear you are enjoying the benefit of the membership.

Mar. 19th, 2021

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Verified Customer

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Katerina La Jolla, CA

It is a very professional company and pleased to work with.

3 years ago

Reply from American Home Shield

We are glad you are satisfied with your membership with us.

Mar. 19th, 2021

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Verified Customer

star star star star star

Evelyn Harrington King Jacksonville, FL

Reliability. They sent a technician as soon as possible.

3 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with your experience. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 24th, 2021

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Verified Customer

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John A Crnkovich Trinidad, TX

Very efficient, professional and friendly

3 years ago

Reply from American Home Shield

Thanks for sharing.

Mar. 23rd, 2021

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Verified Customer

star star star star star

Gaylynn Watkins Tyler, TX

They are quick to respond and techs are always courteous.

3 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 23rd, 2021

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Verified Customer

star star star star star

Tony Greenville, NC

AH fix my problem without any questions.

3 years ago

Reply from American Home Shield

Hi Tony,
Thank you for your feedback!

Mar. 23rd, 2021

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Verified Customer

star star star star star

elena Covington, GA

response on time and suppliers are providing good service

3 years ago

Reply from American Home Shield

Thank you for sharing your recent experiences with us. We are happy that we were able to get the issue resolved for you and we look forward to our continued business together. Have a great day.

Mar. 23rd, 2021

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Verified Customer

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Mike Cabrera Spring, TX

They are very responsive and economical.

3 years ago

Reply from American Home Shield

We are glad you are happy with your membership.

Mar. 23rd, 2021

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Verified Customer

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Marian Marshall, TX

Slow service. Took for ever to get the stove top put in and the refrigerator claim processed

3 years ago

Reply from American Home Shield

Thank you for sharing your recent experiences with us. We are working diligently to improve the overall member experience and we look forward to our continued business together. Have a great day.

Mar. 23rd, 2021

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Verified Customer

star star star star star

Kenneth Kirbyville, TX

Saved me money on repairs on my appliances

3 years ago

Reply from American Home Shield

Hi Kenneth,
It is our job to provide a cost effective warranty to repair your appliances.

Mar. 22nd, 2021

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Verified Customer

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Chris East Hanover, NJ

Convenient, but the monthly premium goes up as soon as you issue a service call.

3 years ago

Reply from American Home Shield

Thanks for sharing your experience. The monthly premium may increase from time to time, but it will only occur during your yearly renewal.

Mar. 23rd, 2021

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Verified Customer

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Mark Honnold Altamonte Springs, FL

I like them. I don't like that their service providers don't work weekends.

3 years ago

Reply from American Home Shield

Thanks for sharing your feedback. Contractors will be available during normal business hours unless your request is deemed an emergency by us then we will expedite the request.

Mar. 23rd, 2021

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Verified Customer

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Current Customer Puyallup, WA

Prompt service scheduling. Vendors they utilize are local and reliable.

3 years ago

Reply from American Home Shield

Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that will provide a quick and final resolution. We look forward to our continued business together. Have a good day.

Mar. 23rd, 2021

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Verified Customer

star star star star star

Nancy Jay Cave Springs, AR

Immediate response and quality repair services!!

3 years ago

Reply from American Home Shield

We are glad to meet your expectations.

Mar. 22nd, 2021

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Verified Customer

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Urmila Patel Orlando, FL

It took longer to take care of the service, but completed greatly . Thanks

3 years ago

Reply from American Home Shield

We thank you for your patience.

Apr. 16th, 2021

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Verified Customer

star star star star star

Deborah Donald Bedford, TX

Because they were very efficient and knowledgeable

3 years ago

Reply from American Home Shield

Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that is knowledgeable and able to explain what is going on. We look forward to our continued business together. Have a good day.

Mar. 24th, 2021

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Verified Customer

star star star star star

Abe Clay Austin, TX

Overall quality of service and professionalism.

3 years ago

Reply from American Home Shield

Thanks!!

Mar. 24th, 2021

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Verified Customer

star star star star star

Carla Finke Eustis, FL

they knew what they were doing. on time

3 years ago

Reply from American Home Shield

Thanks for sharing your experience.

Mar. 24th, 2021

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Verified Customer

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Karen Ott Queen Creek, AZ

The website sucks, in the last 2 months I cannot login snd calling abd emailing gets me no help

3 years ago

Reply from American Home Shield

I hate to hear you were not satisfied with your experience with us and I would lie to connect with you regarding it.

Mar. 23rd, 2021

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Verified Customer

star star star star star

Deborah Eastman Tulsa, OK

Always assigned the right company for the job.

3 years ago

Reply from American Home Shield

Our goal is to pair you with the best contractor that will provide a quick and final resolution. Thank you for sharing your recent experience with us regarding your service request. We are happy that we were able to get the issue resolved for you. We look forward to our continued business together. Have a good day.

Mar. 24th, 2021

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Verified Customer

star star star star star

Don Beadle Huntsville, AL

Very helpfull, professional, and courteous!

3 years ago

Reply from American Home Shield

Thanks!!

Mar. 24th, 2021

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Verified Customer

star star star star star

Barry Sherman Corona, CA

Always good service and in a timely manner thats it

3 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 24th, 2021

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Verified Customer

star star star star star

yasmin heater North Las Vegas, NV

always send repair person to fix the problem

3 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 24th, 2021

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Verified Customer

star star star star star

Barney flowers San Antonio, TX

Always quick to respond to my request for service

3 years ago

Reply from American Home Shield

Hi Barney,
We appreciate your feedback and hope you continue to enjoy!

Mar. 16th, 2021

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Verified Customer

star star star star star

Lisa Minneapolis, MN

Very responsive every time I’ve needed them

3 years ago

Reply from American Home Shield

Hi Lisa,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 11th, 2021

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Verified Customer

star star star star star

Sharon Simas Santa Cruz, CA

The service was great and the repairman is also excellent.

3 years ago

Reply from American Home Shield

Hi Sharon,
Thank you for your feedback! We appreciate your feedback and hope you continue to enjoy!

Mar. 12th, 2021

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Verified Customer

star star star star star

Brian Reno, NV

Knowledgeable technicians each time and prompt dispatch

3 years ago

Reply from American Home Shield

Hi Brian,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 12th, 2021

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Verified Customer

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Andres Moreno Winter Springs, FL

Customer service is horrible. Easy to schedule appointments but hard to get clarification on the contract.

3 years ago

Reply from American Home Shield

Hi Andres,
I hate to hear about your most recent customer service experience! I owuld be glad to speak with you.

Mar. 10th, 2021

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Verified Customer

star star star star star

Mel Zelniker Lecanto, FL

Prompt, courteous, knowledgeable, neat and clean.

3 years ago

Reply from American Home Shield

Hi Mel,
Thank you for sharing your feedback!

Mar. 11th, 2021

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Verified Customer

star star star star star

Randi Hoffman Bala-Cynwyd, PA

Great and timely service to fix a problem.

3 years ago

Reply from American Home Shield

Hi Randi,
Thank you for sharing your feedback about AHS and the service experienced.

Mar. 10th, 2021

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Verified Customer

star star star star star

Maxine Benke Helotes, TX

Quick response and very pleasant with answers.

3 years ago

Reply from American Home Shield

Hi Maxine,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 17th, 2021

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Verified Customer

star star star star star

Parrish Shelby, NC

They get the job done and excellent service

3 years ago

Reply from American Home Shield

Hi Parrish,
Thank you for your feedback! We appreciate your feedback and hope you continue to enjoy!

Mar. 12th, 2021

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Verified Customer

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AB Plano, TX

You don’t seem to cover anything whenever I’ve used your service. I’d be better of just calling contractors myself.

3 years ago

Reply from American Home Shield

Hi AB,
I hate to hear about your most recent AHS experience. I would be glad to speak with you to get the issues resolved.

Mar. 15th, 2021

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Verified Customer

star star star star star

Ralph Defuniak Springs, FL

nice to have, and prompt service. saves money!!

3 years ago

Reply from American Home Shield

Hi Ralph,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2021

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Verified Customer

star star star star star

Todd Sebastian Harrisburg, PA

AHS has always delivered and rectified the issue

3 years ago

Reply from American Home Shield

Hi Todd,
Thank you for sharing your most recent experience with us. We hope you continue to enjoy American Home Shield!

Mar. 16th, 2021

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Verified Customer

star star star star star

Paula Anderson Germantown, MD

Very reliable and gets to the root of the problem.

3 years ago

Reply from American Home Shield

Hi Paula,
Thank you for sharing your experience about AHS and the resolutions that you have received.

Mar. 17th, 2021

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Verified Customer

star star star star star

Chris Collins Harker Heights, TX

AHS is reliable! They've never let me down.

3 years ago

Reply from American Home Shield

Hi Chris,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 11th, 2021

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Verified Customer

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Randy Garden Grove, CA

They find any way they can to not pay for the broken appliances. Toilet No. washer - No. what hood is this?

3 years ago

Reply from American Home Shield

Hi Randy,
Thank you for bringing this to our attention. I would be glad to speak with you to get the issues resolved.

Mar. 15th, 2021

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Verified Customer

star star star star star

Tesfahun Masore Sioux City, IA

Good service excellent customer service quality product

3 years ago

Reply from American Home Shield

Hi Tefashun,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 15th, 2021

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Verified Customer

star star star star star

Pam Orange Park, FL

Great coverage and money spent well each month

3 years ago

Reply from American Home Shield

Hi Pam,
Thank you for sharing your feedback and we hope you continue to enjoy American Home Shield!

Mar. 17th, 2021

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Verified Customer

star star star star star

EJ Norfolk, VA

Website is great! Great customer service.

3 years ago

Reply from American Home Shield

Hi EJ,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 11th, 2021

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Verified Customer

star star star star star

Larry Rhodes Greenville, NC

always effective reviewand work. Timely.

3 years ago

Reply from American Home Shield

Hi Larry,
Thank you for sharing your feedback!

Mar. 11th, 2021

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Verified Customer

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wed conn Washington, PA

Fast and professional, and knowledgeable! 🌞👍

3 years ago

Reply from American Home Shield

Hi Wed,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 10th, 2021

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Verified Customer

star star star star star

Christopher Harris Pensacola, FL

The process was easy to traverse when I needed them.

3 years ago

Reply from American Home Shield

Hi Christopher,
It is our goal to make every interaction as smooth as possible. We hope you continue to enjoy AHS!

Mar. 17th, 2021

American Home Shield Reviews