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American Home Shield Reviews

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8.6

Overall Score

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Chris Brewer Fenton, MO

Easy to deal with and supportive of my needs.

2 years ago

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Reply from American Home Shield

Hi Chris,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Nov. 18th, 2021

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star star star star star

David H Lindstrom

they were great..needed a/c work done in AZ and they went out of their way to get someone over the next day.

2 years ago Edited January 10, 2024

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Reply from American Home Shield

Hi David,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Nov. 18th, 2021

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Roy Cochran Weatherford, TX

Issues have been resolved in a timely professional manner

2 years ago

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Reply from American Home Shield

Hi Roy,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 17th, 2021

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Betty Little Los Angeles, CA

Very professional service and personable...kind and etc.!!!

2 years ago

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Reply from American Home Shield

Hi Betty,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 17th, 2021

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Paula Morris Upper Marlboro, MD

Always professional and gets the problem solved

2 years ago

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Reply from American Home Shield

Hi Paula,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 17th, 2021

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Sammy Columbia, TN

Quick dispatch time. Very professional and friendly.

2 years ago

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Reply from American Home Shield

Hi Sammy,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 17th, 2021

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Bobby Frederick Clarksville, TN

Great contractors are assigned the best service.

2 years ago

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Reply from American Home Shield

Hi Bobby,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Nov. 17th, 2021

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Denise Wright Charlotte, NC

Good job and the Technician knows what there doing

2 years ago

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Reply from American Home Shield

Hi Denise,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Nov. 17th, 2021

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Fauna Kness San Jose, CA

Professional, on time, very nice, explained every step.

2 years ago

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Reply from American Home Shield

Hi Fauna,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 17th, 2021

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Ken Anderson Sun City Center, FL

Professional; Ontime; Quickly repaired item.

2 years ago

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Reply from American Home Shield

Hi Ken. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you.

Nov. 17th, 2021

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Miguel A Smith San Diego, CA

Prompt service and service providers have been great

2 years ago

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Reply from American Home Shield

Hi Miguel,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 17th, 2021

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Weiss Marlboro, NJ

They contacted the company to do the work quickly

2 years ago

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Reply from American Home Shield

Hi Weiss,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 17th, 2021

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Margaret Reiber Snohomish, WA

They are easy to use--and follow through

2 years ago

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Reply from American Home Shield

Hi Margaret,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Nov. 18th, 2021

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Lisa Polk Bakersfield, CA

A smidge pricier than is comfortable but otherwise everything is good.

2 years ago

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Marcia Mills Palos Verdes Peninsula, CA

Professional, better referrals than before!

2 years ago

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Reply from American Home Shield

Hi Marcia,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 17th, 2021

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Donna Mohler Fayetteville, NC

The response time to assigning a contractor.

2 years ago

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Reply from American Home Shield

Hi Donna,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 18th, 2021

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Farouk Mishu

Came on time. Was professional. Fixed dishwater and working great

2 years ago Edited January 10, 2024

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Reply from American Home Shield

Hi Farouk,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 18th, 2021

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josiewade Baltimore, MD

i had a issue and they replace it promptly

2 years ago

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Reply from American Home Shield

Hi Josiewade. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to know that you were pleased with the service you received.

Nov. 17th, 2021

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Renee Rialto, CA

Excellent customer service, and great rates

2 years ago

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Reply from American Home Shield

Hi Renee. We are so glad to know that you had a great customer service experience. We love to make are members happy. We want you to know you can always count on AHS when you need us.

Nov. 17th, 2021

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HOWARD HENSHAW Norman, OK

GREAT CUSTOMER SERVICE WEBSITE IS EASY TO NAVIGATE

2 years ago

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Reply from American Home Shield

Hi Howard. Thank you for letting us know you have received great customer service and are happy with the website. We understand the importance of providing you with service you can rely on. We are so glad that you chose AHS.

Nov. 17th, 2021

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Marie Cannon

problems are never completely resolved always patchwork. Especially if the vendor is Greenway or Max Air

2 years ago Edited January 10, 2024

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Reply from American Home Shield

Hi Marie,
We understand your concerns regarding your AHS experience and the contractors that serviced you. I would be glad to speak with you at your convenience.

Nov. 17th, 2021

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Linda Lucero Medford, OR

Service is great but not happy that the monthly cost keep going up every year

2 years ago

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Louise R Jarosz Bridgeville, PA

Fast service. Reliable, knowable and friendly.

2 years ago

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Reply from American Home Shield

Hi Louise. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you.

Nov. 17th, 2021

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Zelaida Oviedo West Covina, CA

The technician was very polite and explain the problem

2 years ago

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Reply from American Home Shield

Hi Zelaida. Thank you for letting us know the problem was explained and that you were satisfied with the service you received. We look forward to taking care of your next repair need.

Nov. 17th, 2021

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Valera Wauconda, IL

Problem solved in the first time.Good job!

2 years ago

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Reply from American Home Shield

Hi Valera. It is so great to hear your problem was resolved promptly. We can't wait to provide you with excellent service for your next repair as well.

Nov. 17th, 2021

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Marilyn Jones Lynchburg, VA

The quickness of the work and it's done right

2 years ago

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Reply from American Home Shield

Hi Marilyn. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really glad that we could do that for you. Thank you for trusting AHS.

Nov. 17th, 2021

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Newkirk Escondido, CA

courtesy and Very knowledgeable and professional

2 years ago

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Reply from American Home Shield

Hi Newkirk. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS.

Nov. 17th, 2021

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Charles Daniels Montgomery, AL

I have had several problems with my Refridgerator hope this tie it is fixed

2 years ago

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Diana G Capanna Mentor, OH

They responded quickly and the person they sent was thorougj

2 years ago

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Brenda Philadelphia, PA

Washer was not working received a replacement

2 years ago

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Reply from American Home Shield

Hi Brenda. Thank you for taking time to tell us about your service experience. It is good to hear how pleased you were with the resolution for your washer. We look forward to taking care of your next repair need as well.

Nov. 16th, 2021

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Jerry Williams Mansfield, TX

The vendor was prompt and kept me informed of his arrival several times.

2 years ago

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Reply from American Home Shield

Hi Jerry,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 16th, 2021

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Kathy Raleigh, NC

Quick, efficient service that was professional

2 years ago

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Reply from American Home Shield

Hi Kathy,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Nov. 16th, 2021

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Nancy Tucker San Antonio, TX

Easy to use and have had great service for my items.

2 years ago

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Reply from American Home Shield

Hi Nancy. We are so happy to read about your experiences and know that you have been pleased with the service you have received. Please continue to let us know how we are doing. It is our goal to provide you with great service each time you need to use your warranty coverage.

Nov. 16th, 2021

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Ann Anthem, AZ

I put in a service and within a day I have an appt

2 years ago

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Reply from American Home Shield

Hi Ann,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 16th, 2021

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Bruce Knight Indio, CA

Efficient, good communication, and good follow-through

2 years ago

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Reply from American Home Shield

Hi Bruce,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Nov. 16th, 2021

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Cindy Bordovsky Round Rock, TX

excellent service, and reliability, and timely

2 years ago

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Reply from American Home Shield

Hi Cindy,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Nov. 16th, 2021

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Corky Killeen, TX

Easy to use and easy to get the problem handled

2 years ago

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Reply from American Home Shield

Hi Corky,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 16th, 2021

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Daniel Sicard Covington, LA

Coverage and response time were excellent!

2 years ago

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Reply from American Home Shield

Hi Daniel,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 16th, 2021

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Diann O'Connor Utica, MI

They came out as promised and fixed my refrigerator

2 years ago

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Reply from American Home Shield

HI Diann,
We appreciate your feedback and hope you continue to enjoy AHS!

Nov. 16th, 2021

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Donna Balch Fort Smith, AR

Great service and dependable. Highly recommend

2 years ago

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Reply from American Home Shield

Hi Donna,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 16th, 2021

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ERIC EVANS Upper Marlboro, MD

Makes fixing issues around the house affordable

2 years ago

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Reply from American Home Shield

Hi Eric,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 16th, 2021

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John R Tulsa, OK

Quick resolution of the broken washer problem.

2 years ago

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Reply from American Home Shield

Hi John,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 16th, 2021

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star star star star star

Larry Quinton Harvest, AL

Coverage and timeliness . Great service.

2 years ago

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Reply from American Home Shield

Hi Larry. Thank you for your feedback. We are very happy to hear that you have been satisfied with the coverage we offer. Please continue to let us know how we are doing. It helps us to provide you with an even better experience for your next repair need.

Nov. 16th, 2021

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Lloyd Milton Muskogee, OK

They replaced a washer machine for me, got it today

2 years ago

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Reply from American Home Shield

Hi Lloyd,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 16th, 2021

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Marcia Randolph Brown Baltimore, MD

very professional, very polite, very business and friendly

2 years ago

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Reply from American Home Shield

Hi Marcia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 16th, 2021

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star star star star star

Patsy Lynette Crispin Wichita Falls, TX

very efficient and very fast, great company!

2 years ago

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Reply from American Home Shield

Hi Patsy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Nov. 16th, 2021

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robert weller Taneytown, MD

professional, on time,knowledge,friendY,right parts

2 years ago

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Reply from American Home Shield

Hi Robert,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Nov. 16th, 2021

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Sandy Washington, DC

Timely and cover all things in contract without any issues

2 years ago

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Reply from American Home Shield

Hi Sandy,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Nov. 16th, 2021

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Teresa Aliaga Houston, TX

Professional, honest, reliable and quality.

2 years ago

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Reply from American Home Shield

Hi Teresa
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Nov. 16th, 2021

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Wanda Vandervoort Prescott, AZ

Easy to make service requests and fast response

2 years ago

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Reply from American Home Shield

Hi Wanda,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Nov. 16th, 2021