American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Verified Customer

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Diabe Jacksonville, FL

The repairs or replacement were always great

3 years ago

Reply from American Home Shield

Hi Diabe. We are so excited to hear that you are pleased with the service we provide. We look forward to providing you with great service experience for all your home warranty repair needs. Thank you for choosing AHS.

Apr. 22nd, 2022

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Verified Customer

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Julie Hawkins Omaha, NE

Easy to use. Quick response. I recommend AHS!

3 years ago

Reply from American Home Shield

Hi Julie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2022

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Verified Customer

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Sandy Hunter Tahlequah, OK

Very quick response to what we needed done.

3 years ago

Reply from American Home Shield

Hi Sandy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2022

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Verified Customer

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Ava Chapman Arlington, TX

Always good to solve my problem. Fast and friendly service.

3 years ago

Reply from American Home Shield

Hi Ava. Thank you for your 5 star review. We understand how valuable your time is. It is really good to hear that the issue was resolved quickly. We can't wait to provide you with this same level of service for your next repair need as well.

Apr. 25th, 2022

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Verified Customer

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Judy A Crowson Point Blank, TX

Good service and very prompt. Gabe was excellent

3 years ago

Reply from American Home Shield

Hi Judy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2022

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Verified Customer

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Desire Vitolo Orange, CA

Great customer service and they go the extra mile!

3 years ago

Reply from American Home Shield

Hi Desire, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Verified Customer

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Tanya Jacobberger Lincoln, NE

Very responsive, quality service companies.

3 years ago

Reply from American Home Shield

Hi Tanya, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Verified Customer

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William Lewis Oxford, PA

Excellent service ! Highly trained technicians

3 years ago

Reply from American Home Shield

Hi William,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 22nd, 2022

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Verified Customer

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Andy Usborne Brighton, MI

Easy to contact and problem was resolved within a day.

3 years ago

Reply from American Home Shield

Hi Andy, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 25th, 2022

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Verified Customer

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Mujahid Hussain Victorville, CA

They take care of their clients quick and effectively.

3 years ago

Reply from American Home Shield

Hi Mujahid, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2022

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Verified Customer

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Janet Dobiesz Henderson, NV

They processed two claims quickly and professionally.

3 years ago

Reply from American Home Shield

Hi Janet, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Verified Customer

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Ron Powell Citrus Heights, CA

Efficient, Courteous, Friendly and Prompt.

3 years ago

Reply from American Home Shield

Hi Ron, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Verified Customer

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Teddy Williams Colorado Springs, CO

Easy and fast getting my appliances fixed and replaced

3 years ago

Reply from American Home Shield

Hi Teddy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 25th, 2022

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Verified Customer

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Miguel Atkinson Katy, TX

Fast service. Friendly knowledgeable technician.

3 years ago

Reply from American Home Shield

Hi Miguel, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 25th, 2022

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Verified Customer

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Maureen Pyburn West Monroe, LA

They handled my issue quickly and professionally

3 years ago

Reply from American Home Shield

Hi Muareen, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Verified Customer

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Maria Fitzpatrick Mandeville, LA

Hassle free and easy to replace my stovetop

3 years ago

Reply from American Home Shield

Hi Maria, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Verified Customer

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Mary Zavala Plainview, TX

Everything went well with my last service

3 years ago

Reply from American Home Shield

Hi Mary, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Verified Customer

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George S Lafayette, LA

Greatest investment, awesome company, and staff

3 years ago

Reply from American Home Shield

Hi George, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Verified Customer

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Robert Bradley San Jose, CA

Professional and timely. Excellent service

3 years ago

Reply from American Home Shield

Hi Robert, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Verified Customer

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Kimberly Whittington Gurnee, IL

The coverage is pretty good. Contractors are always great.

3 years ago

Reply from American Home Shield

Hi Kimberly, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Verified Customer

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Warner Sankman Las Vegas, NV

Easy to deal with and excellent customer service.

3 years ago

Reply from American Home Shield

Hi Warner,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 22nd, 2022

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Verified Customer

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Fred Smith Reno, NV

You have a problem Home Shield is on it promptly

3 years ago

Reply from American Home Shield

Hi Fred, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Verified Customer

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Dale Coonradt Henderson, NV

They cover what they say, and respond promptly.

3 years ago

Reply from American Home Shield

Hi Dale, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Verified Customer

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Fatima Maricopa, AZ

I filed my case online and it worked perfectly.

3 years ago

Reply from American Home Shield

Hi Fatima, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Verified Customer

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John Olenchalk Livermore, CA

Excellent response and effective service

3 years ago

Reply from American Home Shield

Hi John,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 22nd, 2022

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Verified Customer

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Elizabeth M Antony Palmdale, CA

responsible, interested, caring, interactive, accepting

3 years ago

Reply from American Home Shield

Hi Elizabeth. We are so glad to hear about your positive experience. We know how important it is to have coverage and service that you can rely on. Thank you for choosing American Home Shield.

Apr. 25th, 2022

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Verified Customer

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Jay Cincinnati, OH

Awesome. Great job. Impressive and responsive.

3 years ago

Reply from American Home Shield

Hi Jay. Thank you so much for taking time to provide feedback of your service experience. We are so excited to know how pleased you are with AHS. We look forward to providing you with exceptional service again in the future.

Apr. 25th, 2022

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Verified Customer

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deborah Lauer Katy, TX

Service is good but rates keep going up and I feel they are no longer competitive

3 years ago

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Verified Customer

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Chris Pearson Temple, TX

AHS has been responsive, but raised their prices twice since I have been a costumer

3 years ago

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Verified Customer

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CHRISTINA M WILSON Indianapolis, IN

Never get an English speaking representative and the companies you use are awful

3 years ago

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Verified Customer

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Damion Ponce Brooksville, FL

Very easy to use , very friendly and fast. They helped me within 5 minutes.

3 years ago

Reply from American Home Shield

Hi Damion, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 30th, 2022

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Verified Customer

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Timothy Taff Menomonee Falls, WI

Response has been good. Companies that were dispatched were professional.

3 years ago

Reply from American Home Shield

Timothy, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 31st, 2022

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Verified Customer

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Jerry Nugent Spring, TX

provide prompt qualified employees to repair whatever the request

3 years ago

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Verified Customer

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Pooja Ashar Tracy, CA

Quick response & good service providers;high premium every year

3 years ago

Reply from American Home Shield

Hi Pooja, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 30th, 2022

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Verified Customer

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William. Jacobs

Bad service and long wait for contractor who never communicated and never showed. Long wait for change of contractor

3 years ago

Reply from American Home Shield

Hi William, Thank you for bringing your most recent AHS experience to our attention. I would be glad to speak with you to resolve.

Apr. 22nd, 2022

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Verified Customer

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Wendy Inga

Excellent service, communication and vendors

3 years ago

Reply from American Home Shield

Hi Wendy. It is so wonderful to hear about your experience. We can't wait to provide you with a great experience with your next repair need as well. Thank you for choosing AHS.

Apr. 15th, 2022

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Verified Customer

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Varun Bhaskar

Israel was very helpful and resolved our HVAC issue.

3 years ago

Reply from American Home Shield

Hi Varun. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company.

Apr. 15th, 2022

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Verified Customer

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Mario Henry

Easy automated system yo create my service request.

3 years ago

Reply from American Home Shield

Hi Mario. Thank you so much for your positive feedback. We are really glad to hear that you have been able to request service with ease. We look forward to providing you with great service and taking care of your next repair need as well.

Apr. 15th, 2022

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Verified Customer

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Ron Palermo

Excellent service and value for the service.

3 years ago

Reply from American Home Shield

Hi Ron. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in your warranty coverage.

Apr. 15th, 2022

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Verified Customer

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Michele Dill

They are very prompt, professional and efficient

3 years ago

Reply from American Home Shield

It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really happy that we could do that for you. Thank you for trusting AHS.

Apr. 15th, 2022

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Verified Customer

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Judith Ford

Service is fast and keep me informed regarding appointment

3 years ago

Reply from American Home Shield

Hi Judith. It is our goals to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.

Apr. 15th, 2022

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Verified Customer

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Joe Fisher

Have used it 3 times and was a enjoyable experience

3 years ago

Reply from American Home Shield

Hi Joe. Thank you so much for your feedback. We love hearing about your positive experience. We are so happy to know that you are enjoying the coverage we offer. We look forward to working with you and being your home warranty company for many years to come.

Apr. 15th, 2022

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Verified Customer

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Joyce Vest

Great customer service great technicians

3 years ago

Reply from American Home Shield

Hi Joyce, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Apr. 15th, 2022

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Verified Customer

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Paul Gunaraj

Excellent replaced the item as it was not fixable

3 years ago

Reply from American Home Shield

Hi Paul,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 15th, 2022

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Verified Customer

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M Richardson

First visit was great experience. He knew what to do

3 years ago

Reply from American Home Shield

Hi M. We appreciate your feedback and hope you continue to enjoy American Home Shield!

Apr. 15th, 2022

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Verified Customer

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Esther

Easy to contact them they know was as need

3 years ago

Reply from American Home Shield

Hi Esther, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Apr. 15th, 2022

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Verified Customer

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Karl Coffman

Quick response and courteous contracts that come on time

3 years ago

Reply from American Home Shield

Hi Karl, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 15th, 2022

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Verified Customer

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Linda Cole

Customer service and timely manner when service is provided

3 years ago

Reply from American Home Shield

Hi Linda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 15th, 2022

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Verified Customer

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Nicolas Escobedo

Quick response and clear communication. Service was prompt.

3 years ago

Reply from American Home Shield

Hi Nicolas, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 15th, 2022

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Verified Customer

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Exton Eddington

I've had no problems they send tech's out quickly

3 years ago

Reply from American Home Shield

Hi Exton, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Apr. 15th, 2022

American Home Shield Reviews