American Home Shield: Read 34,899 User Reviews From Real Homeowners

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Verified Customer

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Tracy Nanton Middle River, MD

So far the orders that I have put in have been rejected by your company because the contractor you sent out was cruddy

3 years ago

Reply from American Home Shield

Hi Tracy, Thank you for taking time to let us know about your recent service experience. I hate to hear that it did not go well. I would be happy to speak with you to discuss this issue further.

May. 6th, 2022

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Verified Customer

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Jackie Doyle Southaven, MS

Everyone was helpful. Customer Service was very supportive.

3 years ago

Reply from American Home Shield

Hi Jackie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 22nd, 2022

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Verified Customer

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jim McGloin Daytona Beach, FL

they aswered my needs and sent the right tech

3 years ago

Reply from American Home Shield

Hi Jim, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 22nd, 2022

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Verified Customer

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Sharon Moreno Valley, CA

Outstanding customer service and response.

3 years ago

Reply from American Home Shield

Hi Sharon, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 22nd, 2022

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Verified Customer

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LaTovia Dawson Paducah, KY

Prompt service and great customer service.

3 years ago

Reply from American Home Shield

Hi LaTovia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2022

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Verified Customer

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Laura Sleater Arden, NC

Excellent response and coverage. Great service providers

3 years ago

Reply from American Home Shield

Hi Laura,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 22nd, 2022

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Verified Customer

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Maria Rojas Yuma, AZ

Great Service, Very responsive when we've had an issue.

3 years ago

Reply from American Home Shield

Hi Maria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2022

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Verified Customer

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Phillip Harris Chattanooga, TN

They dispatched someone to my house quickly

3 years ago

Reply from American Home Shield

Hi Phillip, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2022

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Verified Customer

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Cris Galindo Mesa, AZ

When ever a problem it is resolved within 2 days.

3 years ago

Reply from American Home Shield

Hi Cris. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Apr. 22nd, 2022

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Verified Customer

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Jerry f Dyer Phoenix, AZ

Quick and good very pleased problem solved solved

3 years ago

Reply from American Home Shield

Hi Jerry, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2022

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Verified Customer

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Brandon Kennewick, WA

Super fast and very professional and has a lot of coverage

3 years ago

Reply from American Home Shield

Hi Brandon, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Verified Customer

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fidel casas Round Rock, TX

Everything is professionally and timely do.

3 years ago

Reply from American Home Shield

Hi Fidel, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2022

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Verified Customer

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Juan mccloud Montrose Heights, VA

The technican went over and above to take care of us

3 years ago

Reply from American Home Shield

Hi Juan. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS.

Apr. 22nd, 2022

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Verified Customer

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Debra Campbell Bonaire, GA

Professional, knowledgeable and timeliness.

3 years ago

Reply from American Home Shield

Hi Debra. Thank you for your feedback. We are very happy to hear that you have been pleased with the service we provide. Please continue to let us know how we are doing. It helps us to provide you with an even better experience for your next repair need.

Apr. 22nd, 2022

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Verified Customer

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Joyce Wlaschin Fresno, CA

punctual, knows the trade, explained what is needed

3 years ago

Reply from American Home Shield

Hi Joyce. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company.

Apr. 22nd, 2022

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Verified Customer

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Craig butcher

Prompt and supply quality work. Good vendors

3 years ago

Reply from American Home Shield

Hi Craig, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Verified Customer

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Diabe Jacksonville, FL

The repairs or replacement were always great

3 years ago

Reply from American Home Shield

Hi Diabe. We are so excited to hear that you are pleased with the service we provide. We look forward to providing you with great service experience for all your home warranty repair needs. Thank you for choosing AHS.

Apr. 22nd, 2022

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Verified Customer

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Julie Hawkins Omaha, NE

Easy to use. Quick response. I recommend AHS!

3 years ago

Reply from American Home Shield

Hi Julie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2022

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Verified Customer

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Sandy Hunter Tahlequah, OK

Very quick response to what we needed done.

3 years ago

Reply from American Home Shield

Hi Sandy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2022

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Verified Customer

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Ava Chapman Arlington, TX

Always good to solve my problem. Fast and friendly service.

3 years ago

Reply from American Home Shield

Hi Ava. Thank you for your 5 star review. We understand how valuable your time is. It is really good to hear that the issue was resolved quickly. We can't wait to provide you with this same level of service for your next repair need as well.

Apr. 25th, 2022

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Verified Customer

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Judy A Crowson Point Blank, TX

Good service and very prompt. Gabe was excellent

3 years ago

Reply from American Home Shield

Hi Judy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2022

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Verified Customer

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Desire Vitolo Orange, CA

Great customer service and they go the extra mile!

3 years ago

Reply from American Home Shield

Hi Desire, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Verified Customer

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Tanya Jacobberger Lincoln, NE

Very responsive, quality service companies.

3 years ago

Reply from American Home Shield

Hi Tanya, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Verified Customer

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William Lewis Oxford, PA

Excellent service ! Highly trained technicians

3 years ago

Reply from American Home Shield

Hi William,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 22nd, 2022

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Verified Customer

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Andy Usborne Brighton, MI

Easy to contact and problem was resolved within a day.

3 years ago

Reply from American Home Shield

Hi Andy, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 25th, 2022

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Verified Customer

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Mujahid Hussain Victorville, CA

They take care of their clients quick and effectively.

3 years ago

Reply from American Home Shield

Hi Mujahid, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2022

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Verified Customer

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Janet Dobiesz Henderson, NV

They processed two claims quickly and professionally.

3 years ago

Reply from American Home Shield

Hi Janet, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Verified Customer

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Ron Powell Citrus Heights, CA

Efficient, Courteous, Friendly and Prompt.

3 years ago

Reply from American Home Shield

Hi Ron, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Verified Customer

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Teddy Williams Colorado Springs, CO

Easy and fast getting my appliances fixed and replaced

3 years ago

Reply from American Home Shield

Hi Teddy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 25th, 2022

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Verified Customer

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Miguel Atkinson Katy, TX

Fast service. Friendly knowledgeable technician.

3 years ago

Reply from American Home Shield

Hi Miguel, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 25th, 2022

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Verified Customer

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Maureen Pyburn West Monroe, LA

They handled my issue quickly and professionally

3 years ago

Reply from American Home Shield

Hi Muareen, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Verified Customer

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Maria Fitzpatrick Mandeville, LA

Hassle free and easy to replace my stovetop

3 years ago

Reply from American Home Shield

Hi Maria, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Verified Customer

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Mary Zavala Plainview, TX

Everything went well with my last service

3 years ago

Reply from American Home Shield

Hi Mary, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Verified Customer

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George S Lafayette, LA

Greatest investment, awesome company, and staff

3 years ago

Reply from American Home Shield

Hi George, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Verified Customer

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Robert Bradley San Jose, CA

Professional and timely. Excellent service

3 years ago

Reply from American Home Shield

Hi Robert, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Verified Customer

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Kimberly Whittington Gurnee, IL

The coverage is pretty good. Contractors are always great.

3 years ago

Reply from American Home Shield

Hi Kimberly, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Verified Customer

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Warner Sankman Las Vegas, NV

Easy to deal with and excellent customer service.

3 years ago

Reply from American Home Shield

Hi Warner,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 22nd, 2022

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Verified Customer

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Fred Smith Reno, NV

You have a problem Home Shield is on it promptly

3 years ago

Reply from American Home Shield

Hi Fred, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Verified Customer

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Dale Coonradt Henderson, NV

They cover what they say, and respond promptly.

3 years ago

Reply from American Home Shield

Hi Dale, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Verified Customer

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Fatima Maricopa, AZ

I filed my case online and it worked perfectly.

3 years ago

Reply from American Home Shield

Hi Fatima, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Verified Customer

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John Olenchalk Livermore, CA

Excellent response and effective service

3 years ago

Reply from American Home Shield

Hi John,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 22nd, 2022

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Verified Customer

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Elizabeth M Antony Palmdale, CA

responsible, interested, caring, interactive, accepting

3 years ago

Reply from American Home Shield

Hi Elizabeth. We are so glad to hear about your positive experience. We know how important it is to have coverage and service that you can rely on. Thank you for choosing American Home Shield.

Apr. 25th, 2022

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Verified Customer

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Jay Cincinnati, OH

Awesome. Great job. Impressive and responsive.

3 years ago

Reply from American Home Shield

Hi Jay. Thank you so much for taking time to provide feedback of your service experience. We are so excited to know how pleased you are with AHS. We look forward to providing you with exceptional service again in the future.

Apr. 25th, 2022

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Verified Customer

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deborah Lauer Katy, TX

Service is good but rates keep going up and I feel they are no longer competitive

3 years ago

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Verified Customer

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Chris Pearson Temple, TX

AHS has been responsive, but raised their prices twice since I have been a costumer

3 years ago

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CHRISTINA M WILSON Indianapolis, IN

Never get an English speaking representative and the companies you use are awful

3 years ago

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Verified Customer

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Damion Ponce Brooksville, FL

Very easy to use , very friendly and fast. They helped me within 5 minutes.

3 years ago

Reply from American Home Shield

Hi Damion, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 30th, 2022

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Verified Customer

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Timothy Taff Menomonee Falls, WI

Response has been good. Companies that were dispatched were professional.

3 years ago

Reply from American Home Shield

Timothy, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 31st, 2022

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Verified Customer

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Jerry Nugent Spring, TX

provide prompt qualified employees to repair whatever the request

3 years ago

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Verified Customer

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Pooja Ashar Tracy, CA

Quick response & good service providers;high premium every year

3 years ago

Reply from American Home Shield

Hi Pooja, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 30th, 2022

American Home Shield Reviews