American Home Shield: Read 34,360 User Reviews From Real Homeowners

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Verified Customer

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Sheena Detroit, MI

My appointment was scheduled within 24 hours of my call

2 years ago

Reply from American Home Shield

Hi Sheena,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 4th, 2022

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Verified Customer

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Greg Irvine, CA

The contractors spend more time speaking to their Home Office about ways the repairs do not quality for work then they do evaluating the issues

2 years ago

Reply from American Home Shield

Hi Greg,
Thank you for bringing the service experience to our attention. I would be glad to speak with you to assist with a resolution to the claim.

Mar. 4th, 2022

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Verified Customer

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Mary Browne Louisville, KY

Always get immediate assistance. I appreciate that.

2 years ago

Reply from American Home Shield

Hi Mary,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 4th, 2022

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Verified Customer

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Dianne Lacoste Peebles, OH

Each occurrence has been prompt and knowledgeable.

2 years ago

Reply from American Home Shield

Hi Dianne,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 4th, 2022

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Verified Customer

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Alex Perez Henderson, NV

Quality customer service every single time!

2 years ago

Reply from American Home Shield

Hi Alex,
We appreciate your feedback and hope you continue to enjoy AHS and the service we provide!

Mar. 4th, 2022

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Verified Customer

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Richard P Cline League City, TX

Always send the best people to make repairs..

2 years ago

Reply from American Home Shield

Hi Richard,
We appreciate your feedback and hope you continue to enjoy AHS and the service we provide!

Mar. 4th, 2022

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Verified Customer

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Evelyn M Durham Florissant, MO

There are courteous people and great service.

2 years ago

Reply from American Home Shield

Hi Evelyn,
We appreciate your feedback and hope you continue to enjoy AHS and the service we provide!

Mar. 4th, 2022

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Verified Customer

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Nic Tulsa, OK

Great so far. Timely and fix the issues.

2 years ago

Reply from American Home Shield

Hi Nic,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Mar. 3rd, 2022

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Verified Customer

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Shagun Trivedi Beaverton, OR

The service was scheduled quickly. Technician was friendly and professional

2 years ago

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Verified Customer

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George Smith Shelbyville, TN

It very professional and care to the client

2 years ago

Reply from American Home Shield

Hi George,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 23rd, 2022

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Verified Customer

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Matt Tampa, FL

Super easy and fast. Worth the investment.

2 years ago

Reply from American Home Shield

Hi Matt,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2022

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Verified Customer

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Ronald G. Pearson Jacksonville, NC

Ease of service arrangements and response time.

2 years ago

Reply from American Home Shield

Hi Ronald,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 23rd, 2022

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Verified Customer

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Iksonn Robillard Port Charlotte, FL

Always takes care the problems on the first phone call.

2 years ago

Reply from American Home Shield

Hi Iksonn,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 23rd, 2022

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Verified Customer

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Jack Berger Spokane, WA

2 years ago

Reply from American Home Shield

Hi Jack,
We appreciate your feedback!

Feb. 23rd, 2022

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Verified Customer

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Victor Aquilla Philadelphia, PA

Quick, quality, professional service every time

2 years ago

Reply from American Home Shield

Hi Victor. Thank you for taking time to let us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so wonderful to know how pleased you have been with the service we provide.

Feb. 24th, 2022

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Verified Customer

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Margaret Biviano Melbourne, FL

When I needed a repair it was taken care of immediate

2 years ago

Reply from American Home Shield

Hi Margaret. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really pleased that we could do that for you. Thank you for trusting AHS.

Feb. 24th, 2022

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Verified Customer

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Zeke Jenkins Edmond, OK

AHS experience was good. Great attention, representative was eager to help.

2 years ago

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Verified Customer

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Amber Sparks, NV

Claim was taken care of quickly with no issues.

2 years ago

Reply from American Home Shield

Hi Amber,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 23rd, 2022

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Verified Customer

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Belinda Moore Nacogdoches, TX

I enjoy this service but sometime the turn around can take longer.

2 years ago

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Verified Customer

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mario padilla San Jose, CA

Very helpful with customer service also technicians

2 years ago

Reply from American Home Shield

Hi Mario,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 23rd, 2022

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Verified Customer

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David w Thompson Collierville, TN

They have done a good job of getting repairs done

2 years ago

Reply from American Home Shield

Hi David. It is so wonderful to hear about your experience. We can't wait to provide you a great experience with your next repair need as well. Thank you for choosing AHS.

Feb. 23rd, 2022

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Verified Customer

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Joyce A Carr Chesapeake, VA

The technicians are polite and professional.

2 years ago

Reply from American Home Shield

Hi Joyce. Thank you for taking time to write a review. We love to hear that the you have been pleased with the technicians sent out for service. We look forward to providing you with this same level of service again in the future.

Feb. 23rd, 2022

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Verified Customer

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Gerald Losievsky Mount Prospect, IL

Fast reliable service. Claim was handled quickly.

2 years ago

Reply from American Home Shield

Hi Gerald,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2022

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Verified Customer

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Marie LaLanne Lorton, VA

This day they are very prompt when you call

2 years ago

Reply from American Home Shield

Hi Marie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2022

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Verified Customer

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Stevie A. Harper Morrisville, NC

Professional company with professional employees.

2 years ago

Reply from American Home Shield

HI Stevie. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you.

Feb. 23rd, 2022

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Verified Customer

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Ida Irving, TX

very responsive, timely and professional

2 years ago

Reply from American Home Shield

Hi Ida,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Feb. 17th, 2022

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Verified Customer

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James Di Prospero Clermont, FL

Don't like talking to non US locations, hard to understand people from Aisa, Phillipines.

2 years ago

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Verified Customer

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Nicole Peters Bowie, MD

Refrigerator still not fix contractor cancel without calling me it's been 8 months

2 years ago

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Verified Customer

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Neal Novotny San Mateo, CA

Mostly good service and polite, professional representatives.

2 years ago

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Verified Customer

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Mary Lou Swenning Kingsburg, CA

Good people. Knew right away what the problem was.

2 years ago

Reply from American Home Shield

Hi Mary Lou. Thank you for the positive service review. We do our best to provide our members with prompt and reliable service. We thank you for trusting AHS.

Feb. 16th, 2022

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Verified Customer

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roland lira estrada Imperial, CA

The contractor said my garage door was not covered. I never received a phone call from AHS

2 years ago

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Verified Customer

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Michael Geren Pahrump, NV

Good it was fast and easy with no arguments.

2 years ago

Reply from American Home Shield

Hi Michael. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Feb. 16th, 2022

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Verified Customer

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Allen Jackson Granite City, IL

I used my warranty 3 times and saved a lot of money

2 years ago

Reply from American Home Shield

Hi Allen. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in your warranty coverage.

Feb. 16th, 2022

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Verified Customer

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Elena Cave Creek, AZ

Replaced my pool pump. same day service. very professional

2 years ago

Reply from American Home Shield

Hi Elena. Thank you for time in letting us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so wonderful to know that we were able to do that for you with your pool pump. Thank you for trusting AHS.

Feb. 16th, 2022

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Verified Customer

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Carlo Scottsdale, AZ

Fast n easy and professional. Pleasure to work with

2 years ago

Reply from American Home Shield

Hi Carlo. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS as your warranty company.

Feb. 16th, 2022

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Verified Customer

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Pamela Dugan Springfield, IL

Last 2 problems were handled with extreme professionalism

2 years ago

Reply from American Home Shield

Hi Pamela. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you.

Feb. 16th, 2022

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Verified Customer

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Raul Abejuela Henderson, NV

Very helpful and concerned about my situation

2 years ago

Reply from American Home Shield

Hi Raul. Thank you for the 5 star review. We want you to know you can always count on AHS when you need us. We really appreciate you taking time to let us know how we are doing.

Feb. 16th, 2022

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Verified Customer

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Glenda Pruner Hewitt, TX

Service was quick, technician was timely and thorough

2 years ago

Reply from American Home Shield

Hi Glenda,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Feb. 17th, 2022

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Verified Customer

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Kelvin Wilson Mansfield, TX

Fast, convenient and a appliance life saver.

2 years ago

Reply from American Home Shield

Hi Kelvin,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 17th, 2022

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Verified Customer

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Yvette Griva Sheble Portland, OR

Efficient, speedy, and follow thru is great

2 years ago

Reply from American Home Shield

Hi Yvette,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 17th, 2022

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Verified Customer

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Joel barragan Murfreesboro, TN

They are always fast to respond to any issues I have had.

2 years ago

Reply from American Home Shield

Hi Joel,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 17th, 2022

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Verified Customer

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Raymond Woodie Las Vegas, NV

Sometimes they are hard to work with. Sometimes take a long time to respond. You

2 years ago

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Verified Customer

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Tammy Fugit Omaha, NE

Always responsive, helpful and issues resolved.

2 years ago

Reply from American Home Shield

Hi Tammy,
We appreciate your feedback and hope you continue to enjoy American Home Shield and the ease of coverage we provide!

Feb. 17th, 2022

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Verified Customer

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Jack Wilkers Pasadena, TX

Was not very good. I had to pay $100.00 up front and $245.00 for the repairs. American Home Shield paid $80.00.0

2 years ago

Reply from American Home Shield

Hi Jack. Thank you for letting us know your concern with the repair. I am sorry to hear you had some out of pocket cost. I would be happy to look into this matter further and follow up with you.

Feb. 19th, 2022

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Verified Customer

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Daniel Saenz Midland, TX

Very prompt and found me a contractor the same day.

2 years ago

Reply from American Home Shield

Hi Daniel,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 17th, 2022

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Verified Customer

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Vananh Tran Mascoutah, IL

Easy, fast contact response with local service

2 years ago

Reply from American Home Shield

Hi Vananh,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 17th, 2022

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Verified Customer

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Lynda Willner Glendale, CA

Spartan Plumbing is really great and SO happy they sent them for my second request.

2 years ago

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Verified Customer

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Winifred P Bishop Wakulla Springs, FL

Electrical issue resolved in timely manner

2 years ago

Reply from American Home Shield

Hi Winifred,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Feb. 17th, 2022

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Verified Customer

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Michael LeRitz Sutherlin, OR

Fast friendly customer service, excellent value

2 years ago

Reply from American Home Shield

Hi Michael,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 17th, 2022

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Verified Customer

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William Wilkerson Kennesaw, GA

Always provides quality professional performance.

2 years ago

Reply from American Home Shield

Hi William,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Feb. 17th, 2022

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