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American Home Shield Reviews

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8.6

Overall Score

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Patricia E Wilkerson Lake Worth, FL

Very professional, polite and considerate.

2 years ago

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Reply from American Home Shield

Hi Patricia, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 14th, 2022

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M Cole Wilmington, NC

Prompt service, very good service people scheduled.

2 years ago

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Reply from American Home Shield

Hi M, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 14th, 2022

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Edgard Gousse Jr Covington, GA

Service scheduled is reliable and satisfactory

2 years ago

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Reply from American Home Shield

Hi Edgard, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 15th, 2022

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Melissa Riggs Martinsburg, WV

Everything was handled efficiently and in a timely manor.

2 years ago

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Reply from American Home Shield

Hi Melissa, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 9th, 2022

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Constance Engler San Bruno, CA

Dependable, convenient, I believe good quality work

2 years ago

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Reply from American Home Shield

Hi Constance, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 16th, 2022

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Lisa Yeager San Antonio, TX

Contractor was great. Rapid scheduling and on time.

2 years ago

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Reply from American Home Shield

Hi Lisa, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 9th, 2022

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Chinee Estrella Chula Vista, CA

Very good service in the repair of my papliances

2 years ago

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Reply from American Home Shield

Hi Chinee, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 15th, 2022

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James Cloman Canton, MS

excellent response time and good contract referrals

2 years ago

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Reply from American Home Shield

Hi James, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 9th, 2022

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Nathalie Williamson Lithonia, GA

They were on time and fixed by garbage disposal in no time

2 years ago

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Reply from American Home Shield

Hi Nathalie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 9th, 2022

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Marian Hoag Jacksonville, FL

Always helpful in me getting the service I need

2 years ago

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Reply from American Home Shield

Hi Marian, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 15th, 2022

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Elena Garcia Miami, FL

Professional, courteous and knowledgeable service

2 years ago

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Reply from American Home Shield

Hi Elena, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 14th, 2022

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Shane Paulus Wichita, KS

They have taken care of my 2 claims very efficiently

2 years ago

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Reply from American Home Shield

Hi Shane, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2022

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Ilene Frank Elk Grove, CA

Professional, easy to talk to and hard working.

2 years ago

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Reply from American Home Shield

Hi Ilene, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 14th, 2022

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Ernesto Santiago Valrico, FL

Everything was done fast and on time the first time

2 years ago

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Reply from American Home Shield

Hi Ernesto, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 9th, 2022

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Yolanda Ogburn Columbus, OH

Coverage, timelines, great customer service

2 years ago

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Reply from American Home Shield

Hi Yolanda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 9th, 2022

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Thomas W Smalling Neosho, MO

The repair agent was very professional and courteous.

2 years ago

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Reply from American Home Shield

Hi Thomas, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 14th, 2022

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Fadwa khadra Lafayette, IN

Great customer service and fast repair service

2 years ago

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Reply from American Home Shield

Hi Fadwa, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 15th, 2022

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Bunny S Vullo Myrtle Beach, SC

Quick response. The most important aspect of all.

2 years ago

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Reply from American Home Shield

Hi Bunny, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 9th, 2022

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Renee Mans Clayton, NC

Service was prompt, professional and efficient.

2 years ago

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Reply from American Home Shield

Hi Renee, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2022

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Jennifer Scott Muskegon, MI

Reliable. Quick. Saved my ass after buying my first home.

2 years ago

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Reply from American Home Shield

Hi Jennifer, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 9th, 2022

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Cheina Esa Corsicana, TX

Because they are fast and always get done on tome

2 years ago

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Reply from American Home Shield

Hi Cheina, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 15th, 2022

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James Michael Varner Mannford, OK

very professional and has done a great job for us

2 years ago

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Reply from American Home Shield

Hi James, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 14th, 2022

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Amanda M Long West Des Moines, IA

Less than helpful with plumbing issues. Give up contacting them any further eith these issues.

2 years ago

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Jeff Brown Saint Joseph, MO

Our appliance was replaced but the assigned technician refused to install it.

2 years ago

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Sharon Hathcock Naples, FL

Have been able to resolve the issues even though sometimes not very timely

2 years ago

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Reply from American Home Shield

Hi Sharon, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 25th, 2023

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Andre M Bell Dolton, IL

They are very Courteous with You & Prompted to get a contractor to service you

2 years ago

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Reply from American Home Shield

Hi Andre, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 30th, 2022

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Herbert Pishion Christmas Valley, OR

it took to long to get service but they were very good about everything else

2 years ago

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Reply from American Home Shield

Hi Herbert, Thank you for your feedback! We hope you continue to enjoy American Home Shield.

Jul. 31st, 2022

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Tanisha Stith Accokeek, MD

The Customer service is not helpful and the services In total are too expensive.

2 years ago

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Chris Aldrete San Antonio, TX

Good service on pool work and other appliances. Very bad experiences on A/C repair

2 years ago

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Marla Tooele, UT

They dont explain things well and have people read scripts who cant answer questions

2 years ago

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Felicia Stubbs Southaven, MS

I requested services on yesterday and received this email and today I can't login and they can't find an account with my email attached to it

2 years ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Jun. 10th, 2022

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Leslie A West Corona, CA

The lady that's working on my file sounded as if she was really going to help me. Went south real fast. Playing word games

2 years ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Jun. 13th, 2022

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Sandra huerta San Antonio, TX

I have not yet had my ac done and it seems I'm paying a lot out of my pocket to pay ac guy and u guys should pay cause I pay every month

2 years ago

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Reply from American Home Shield

Hi Sandra, Thank you for bringing your most recent experience to our attention. I would be glad to speak with you to discuss the issues that occurred. Please provide your AHS contract number or property address.

Jun. 10th, 2022

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Christopher M Goze Woodbridge, VA

Problem resolution. I had to go round and round with them to get my problem resolved. In the end had to pay another service fee.

2 years ago

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Reply from American Home Shield

Hi Christopher,
Thank you for sharing your AHS experience with us. I would be glad to speak with you to reach a resolution.

Jun. 14th, 2022

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Sajma Softic Plano, TX

Fast and quick service handled everything professionally

2 years ago

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Reply from American Home Shield

Hi Sajma, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Christopher Garland, TX

Nice job, prompt reply, on time, neat work,keep it up.

2 years ago

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Reply from American Home Shield

Hi Christopher, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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Yvonne rigopoulos Spotsylvania, VA

Prompt and helpful. Always takes care of problem

2 years ago

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Reply from American Home Shield

Hi Yvonne, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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Anthony Canecchia Chandler, AZ

Serviceman was prepared, professional and courteous

2 years ago

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Reply from American Home Shield

Hi Anthony, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 7th, 2022

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C Holdren Quinlan, TX

Always friendly, prompt service. Thank you

2 years ago

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Reply from American Home Shield

Hi C Holdren, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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aimee Gig Harbor, WA

Extremely quick response nd great contractors!

2 years ago

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Reply from American Home Shield

Hi Aimee, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Bradley Owen Sparks Penn Valley, CA

Easy to get appointment, fast, and great service

2 years ago

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Reply from American Home Shield

Hi Bradely, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 7th, 2022

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Flora Figueroa-Alvarado Haines City, FL

They were able to solve my issue with professionalism

2 years ago

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Reply from American Home Shield

Hi Flora,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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Isma Henry Rowlett, TX

My experience was positive, and everything went smoothly.

2 years ago

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Reply from American Home Shield

Hi Isma, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Patricia Stuhlman

Response to call prompt scheduling and follow up

2 years ago Edited January 10, 2024

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Reply from American Home Shield

Hi Patricia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Amy Adams Wichita Falls, TX

My problem was taken care of quickly and professionally

2 years ago

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Reply from American Home Shield

Hi Amy, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Natalie Stewart Birmingham, AL

Always responds quickly to get our repairs completed.

2 years ago

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Reply from American Home Shield

Hi Natalie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Amal ashkar Alsip, IL

Professional got the job done in a short time

2 years ago

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Reply from American Home Shield

Hi Amal, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Barbara A Radosky Minneola, FL

Jose was very professional and knowledgeable.

2 years ago

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Reply from American Home Shield

Hi Barbara, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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daniel barry Cedar Park, TX

I had a water heater leak and the resonded within one day

2 years ago

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Reply from American Home Shield

Hi Daniel, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 7th, 2022

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Loisey Stevens Shreveport, LA

Because they were on time and did excellent work

2 years ago

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Reply from American Home Shield

Hi Loisey, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 7th, 2022