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American Home Shield Reviews

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8.6

Overall Score

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William Orsburn Houston, TX

Fast action re: my problem & professional

2 years ago

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Reply from American Home Shield

Hi William, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Ramona Jenson Dover, DE

They were Professional from the beginning to the end

2 years ago

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Reply from American Home Shield

Hi Ramona, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Ilka M Witt Pompano Beach, FL

Great coverage and amazing customer service

2 years ago

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Reply from American Home Shield

Hi Iika, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 7th, 2022

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Brandy Johnston Roanoke, TX

They have responded quickly every time I have reached out.

2 years ago

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Reply from American Home Shield

Hi Brandy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Barb Joyner Rockton, IL

Technician was very prompt and did a great job

2 years ago

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Reply from American Home Shield

Hi Barb, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Jose Vidales Indianapolis, IN

Quick response , website is very customer friendly

2 years ago

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Reply from American Home Shield

Hi Jose, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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David Unsworth Lakeland, FL

Made a call and they had someone out early this next day.

2 years ago

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Reply from American Home Shield

Hi David, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 7th, 2022

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Lillian Johannessen Honolulu, HI

Excellent help and personal contact. Fast service.

2 years ago

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Reply from American Home Shield

Hi Lillian, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 7th, 2022

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Antoinette Turner Bowie, MD

AHS works hard to make sure the work gets done

2 years ago

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Reply from American Home Shield

Hi Antoinette, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Michael Ogburn Sugar Land, TX

Provided prompt response with referral to contractors

2 years ago

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Reply from American Home Shield

Hi Michael, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Joseph Bansuelo Cedar Hill, TX

Professional contractors, good service and job gets done

2 years ago

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Reply from American Home Shield

Hi Joseph, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Jose Moreno Garland, TX

Because they are very professional and respectful.

2 years ago

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Reply from American Home Shield

Hi Jose, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Celeste Doppel cavert Savannah, GA

American home shield reps are Polite, responsive, caring

2 years ago

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Reply from American Home Shield

Hi Celeste, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Kecia Merrick-Ross Upper Marlboro, MD

Convenient scheduling and easy to use website.

2 years ago

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Reply from American Home Shield

Hi Kecia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 7th, 2022

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Hadi Rabbani West Bloomfield, MI

Professionals, timelines, and responsive.

2 years ago

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Reply from American Home Shield

Hi Hadi, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Rick Lambert Centerville, TN

Professionalism, integrity and perseverance

2 years ago

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Reply from American Home Shield

Hi Rick, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Trudy companik Sarasota, FL

The response was good, polite and timely

2 years ago

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Reply from American Home Shield

Hi Trudy, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 7th, 2022

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Craig F Posey Port Orange, FL

Replace oven quickly. Have used company for over 5 years

2 years ago

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Reply from American Home Shield

Hi Craig, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Jane Shelby, NC

Timeliness; professionalism; excellent service

2 years ago

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Reply from American Home Shield

Hi Jane, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Cathy Bory Clay, NY

They responded quickly and were very professional

2 years ago

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Reply from American Home Shield

Hi Cathy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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MIKE SIMS Pflugerville, TX

Brian D did an outstanding job and was very professional.

2 years ago Edited January 10, 2024

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Reply from American Home Shield

Hi Mike, We appreciate your feedback and hope you continue to enjoy the technicians American Home Shield provides!

Jun. 7th, 2022

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Ed Hiscock Springfield, MO

Service provider was Fast and knowledgeable.

2 years ago

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Reply from American Home Shield

Hi Ed, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 7th, 2022

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Ramon Vazquez Orlando, FL

Quick response and quick problem solving

2 years ago

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Reply from American Home Shield

Hi Ramon, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.,

Jun. 3rd, 2022

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Linda Whitney Marana, AZ

Timely and sent excellent repairmen. Service was excellent.

2 years ago

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Reply from American Home Shield

Hi Linda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 7th, 2022

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Latasha Neshie Mealy Leesville, LA

They worked effortlessly to get my new unit

2 years ago

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Reply from American Home Shield

Hi Latasha, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Kenneth Toffel Winston-Salem, NC

Problems get taken care of quickly and fully!

2 years ago

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Reply from American Home Shield

Hi Kenneth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2022

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Vincent Rose Topping, VA

Rapid response. Friendly efficient provider.

2 years ago

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Reply from American Home Shield

Hi Vincent, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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ruth zung Tampa, FL

Very easy to schedule appointments. Website clear.

2 years ago

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Reply from American Home Shield

Hi Ruth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2022

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Linda Richardson Lake Mary, FL

The tech was very knowledgeable and solved the problem

2 years ago

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Reply from American Home Shield

Hi Linda, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Anne Annapolis, MD

I found them to be reliable, professional an

2 years ago

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Reply from American Home Shield

Hi Anne, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Gretchen Tampa, FL

Prompt service. Knowledgeable and polite service people.

2 years ago

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Reply from American Home Shield

Hi Gretchen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Renee Hernandez Hollywood, FL

Fast service and always gets the job done!

2 years ago

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Reply from American Home Shield

Hi Renee, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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.j richardson Chicago, IL

they fix my problem and gave me fund to buy a double oven

2 years ago

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Reply from American Home Shield

Hi J, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 7th, 2022

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Ted Stevens Douglasville, GA

Your contractors were very helpful, but parts were hard to get.

2 years ago

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Reply from American Home Shield

Thanks for sharing your experience and letting us know everything worked out fine for you.

Jun. 7th, 2022

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Joy Columbia, MO

I've had two claims. The first was never resolved. The second was great.

2 years ago

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Bruce Bonner Tuscaloosa, AL

They are about getting your problem solve as soon as as possible.

2 years ago

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Reply from American Home Shield

Thanks for sharing your experience and letting us know everything worked out fine for you.

Jun. 7th, 2022

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Roger Johle Belton, TX

Prompt service but problem was misdiagnosed on initial visit.

2 years ago

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Stejo Valrico, FL

Contractors who can work quickly.otherwise everything was ok

2 years ago

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Reply from American Home Shield

Thanks for sharing your experience and letting us know everything worked out fine for you.

Jun. 7th, 2022

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Marisa Cantu Rock Island, IL

Time for repair is taking a long time. However I have been updated.

2 years ago

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Reply from American Home Shield

Hi Marisa, Thank you for your feedback! We hope you continue to enjoy American Home Shield.

Jul. 31st, 2022

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Crystal Prevo Birmingham, AL

They have a great turnaround time and get a technician out immediately

2 years ago

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Brenda Tucker San Antonio, TX

They resolved my problem in a timely way.

2 years ago

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Reply from American Home Shield

Hi Brenda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 7th, 2022

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Jennifer Crosby Bessemer, AL

Our repairman was skilled and efficient.

2 years ago

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Reply from American Home Shield

Hi Jennifer, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2022

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jackie Crossville, TN

Our problem was fixed quickly and professionally

2 years ago

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Reply from American Home Shield

Hi Jackie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Marge schueler Simpsonville, SC

Technician was professional, on time, knowledgeable

2 years ago

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Reply from American Home Shield

Hi Marge, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 7th, 2022

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Pasang Moktan Cincinnati, OH

Quick communication,response and coordination

2 years ago

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Reply from American Home Shield

Hi Pasang, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 7th, 2022

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Mason Rives

North Miss appliance is awesome never late perfect service

2 years ago

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Reply from American Home Shield

Hi Mason, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2022

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Diane Cournoyer Pasadena, TX

very professional courteous service by Air Majesty

2 years ago

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Reply from American Home Shield

Hi Diane, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Benjamin Carter Rio Rancho, NM

Helped me fast and in a nice professional manner

2 years ago

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Reply from American Home Shield

Hi Benjamin, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Lisa eason Rosedale, MD

Response and flexibility. Was very professional

2 years ago

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Reply from American Home Shield

Hi Lisa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Matt cosme West Chicago, IL

24/7 heating and cooling did not diagnose the problem correctly, he left and did not answer his phone ,I had my contracter fix and was not reimbursed

2 years ago

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Reply from American Home Shield

Hi Matt, Thank you for sharing your feedback about your most recent AHS experience and the repairs that need to be completed. I would be glad to speak with you to assist with a resolution.

Jun. 3rd, 2022