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American Home Shield Reviews

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8.6

Overall Score

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Anthony Wuco Bakersfield, CA

They have always responded quickly to our requests

2 years ago

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Reply from American Home Shield

Hi Anthony, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 12th, 2022

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Wendy Palmdale, CA

dependability, no hidden fees, know what your getting

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 15th, 2022

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Carla Rodriguez Stockton, CA

They are quick to respond to my online service request.

2 years ago

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Reply from American Home Shield

Hi Carla, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 11th, 2022

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Courtney Harrel Stockton, CA

I found them to be very reliable and courteous

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 16th, 2022

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Windi Bien Depoe Bay, OR

My claims have always been handled and resolved quickly.

2 years ago

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Reply from American Home Shield

Hi Windi, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 11th, 2022

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Terri Ramos Sublimity, OR

Always timely and get the job done correctly

2 years ago

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Reply from American Home Shield

Hi Terri, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 12th, 2022

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Larry Godbold Tarpon Springs, FL

Responsive and fixed my issue first time

2 years ago

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Reply from American Home Shield

Hi Larry, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 12th, 2022

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Kimberly Mannino West Palm Beach, FL

Very helpful, fast services and good work.

2 years ago

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Reply from American Home Shield

Hi Kimberly, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 12th, 2022

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Zach Brown Lake Worth, FL

They are always there when you need them.

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 16th, 2022

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David M Brooks Leesburg, FL

Very helpful, respectful and solving my problem

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 16th, 2022

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Travis Jerome Tate Mobile, AL

They are very quick to find my problem and fix it

2 years ago

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Reply from American Home Shield

Hi Travis, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 11th, 2022

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Anonymous Bowling Green, KY

They have been most responsive and provided great service

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 16th, 2022

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Holder Painesville, OH

Timely professional great rates great coverage

2 years ago

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Reply from American Home Shield

Hi Holder, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 12th, 2022

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Juamual Pitt Rockford, IL

Excellent service and timeless when I request service.

2 years ago

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Reply from American Home Shield

Hi Juamual, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Aug. 12th, 2022

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Delphia Vega Ozark, MO

Quick response once I asked to have someone come by.

2 years ago

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Reply from American Home Shield

Hi Delphia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 11th, 2022

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Bernard Tiegerman Dallas, TX

I haven't had any issues when using the services

2 years ago

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Reply from American Home Shield

Hi Bernard, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2022

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Connie Kitkoski Conroe, TX

Very fast response to repair the broken AC

2 years ago

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Reply from American Home Shield

Hi Connie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 12th, 2022

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Dee Desai Alpharetta, GA

associates are friendly and professional

2 years ago

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Reply from American Home Shield

Hi Dee,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 16th, 2022

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MaryAnn Kelly Pensacola, FL

Their service was quick fast and efficient

2 years ago

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Reply from American Home Shield

Hi MaryAnn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 11th, 2022

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Frank niemiec Indianapolis, IN

Good fast service . Problem solved in one visit. No hassle

2 years ago

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Reply from American Home Shield

Hi Frank, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 12th, 2022

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kathleen gierke Glendale, AZ

Kept their word. Prompt efficient service responses.

2 years ago

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Reply from American Home Shield

Hi Kathleen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 16th, 2022

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KIMBERLY WOOLFORD Baltimore, MD

Excellent service, make sure the job is done right!

2 years ago

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Reply from American Home Shield

Hi Kimberly, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Aug. 16th, 2022

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NICHOLAS GRACE Sanford, FL

Problem resolved, very professional, good communication

2 years ago

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Reply from American Home Shield

Hi Nicholas, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 12th, 2022

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Nick Mcpheron Evansville, IN

Fast next day service.. problem fixed right away

2 years ago

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Reply from American Home Shield

Hi Nick, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 12th, 2022

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Maria Gonzalez Fort Worth, TX

Service was prompt andresolved my issue.

2 years ago

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Reply from American Home Shield

Hi Maria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 16th, 2022

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V Adams Mesa, AZ

They are very communicative and accomodating.

2 years ago

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Reply from American Home Shield

Hi V, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2022

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DeAnna Williams Champaign, IL

AHS does a good job of scheduling service technicians.

2 years ago

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Reply from American Home Shield

Hi DeAnna, Thank you for sharing feedback about your most recent AHS service experience.

Aug. 16th, 2022

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Peter Antonucci Ridgefield, CT

ANS is responsive and it's easy to make a claim online.

2 years ago

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Reply from American Home Shield

Hi Peter, Thank you for sharing feedback about your most recent AHS service experience.

Aug. 16th, 2022

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Ivonne Dome Tenafly, NJ

quick response times,professionalism and success

2 years ago

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Reply from American Home Shield

Hi Ivonne, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 12th, 2022

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Julie Pektor Somerville, NJ

Excellent workmanship, quick response, 100% taken care of.

2 years ago

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Reply from American Home Shield

Hi Julie, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Aug. 12th, 2022

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Barbara Jean Chesler Springfield, PA

I'm really happy with the providers they send.

2 years ago

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Reply from American Home Shield

Hi Barbara, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2022

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Ida Bassil Washington, DC

Wonderful company. Professional timely and caring

2 years ago

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Reply from American Home Shield

Hi Ida, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 12th, 2022

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Ben Hill Manassas, VA

Fast service and very qualified technician.

2 years ago

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Reply from American Home Shield

Hi Ben, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 12th, 2022

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K. Gaillard Leesburg, VA

Allowing me to get the best company to fix my house

2 years ago

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Reply from American Home Shield

Hi K, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2022

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Gary Jones Capitol Heights, MD

Very professional, quick to send someone

2 years ago

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Reply from American Home Shield

Hi Gary, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 12th, 2022

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Kevin Epps Portsmouth, VA

Rapid response. Quality contractors. No delays.

2 years ago

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Reply from American Home Shield

Hi Kevin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 16th, 2022

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Aisha Q Dunning Columbus, OH

Have medical issues ,took 3 days to get someone here to fix it . Not good with medical conditions .

2 years ago

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Reply from American Home Shield

Thanks for your review. If you are still in need of assistance, please reach out to us through our customer service line.

Aug. 17th, 2022

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Valerie J Ralands Indianapolis, IN

Technicians normally good but billing me for service not requested. Rates gone up too

2 years ago

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Svetlana Mitrovski Urbana, IL

Minimal feedback on service calls. No coverage for installation of replacement ceiling fan.

2 years ago

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Rafael Herrera Pleasanton, CA

It took a week to get an appointment to get my air fixed when temps were 100 deg in Florida

2 years ago

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Elizabeth Coriell Cleves, OH

First company was in Kansas and then they found one right here in Blue Springs

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 13th, 2022

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Phyllis Munson Groveland, CA

Fast intervention but not much covered! My AC is still broken!

2 years ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Aug. 13th, 2022

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Janice K Pahlas Blue Springs, MO

I am still waiting for my Loews e card to replace my refrigerator

2 years ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Aug. 13th, 2022

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Donny Mason Groveland, FL

The company started immediately getting someone to my house.

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 13th, 2022

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Odis Young Malvern, AR

AHS is very misleading. They approved me to use local central AC contractor then changed their minds and said it was too expensive.

2 years ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Aug. 12th, 2022

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Robert Foster Camden, SC

Very difficult to get a hold of. Representatives are really difficult to understand they use less than reliable contractors.

2 years ago

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Reply from American Home Shield

Hi Robert, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.

Aug. 11th, 2022

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Tony Dulawan El Cajon, CA

I have service orders that have not been completed and I have not received any calls about the status lately.

2 years ago

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Reply from American Home Shield

Hi Tony, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.

Aug. 11th, 2022

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Michelle Bonner Richmond, TX

Our ac brok in the begining of July. It is noe August and we still have no ac. Totally unacceptable

2 years ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Aug. 12th, 2022

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CLAUDIA OWENS Chandler, AZ

central air has yet to be resolved. Living in 100+ weather, I have multiple sclerosis the heat wears me down.

2 years ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Aug. 12th, 2022

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Thomas Perkins Tarboro, NC

Great customer service value for the cost

2 years ago

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Reply from American Home Shield

Hi Thomas, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 9th, 2022