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Verified Customer

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Ivy Brooker Selma, NC

I have many years with AHS, you are the best.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Jim Bierbower Roca, NE

The problem was fixed ASAP with an excellent contractor.

2 years ago

Reply from American Home Shield

Hi Jim, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 29th, 2022

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Verified Customer

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Lynn Mc Kinney, TX

They got someone assigned to my case very quickly.

2 years ago

Reply from American Home Shield

Hi Lynn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 29th, 2022

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Verified Customer

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Patti Wilson Hurst, TX

Excellent coverage and easy to set appointment

2 years ago

Reply from American Home Shield

Hi Patti, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 29th, 2022

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Verified Customer

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Kenchasa Hinnant Deridder, LA

Quick response, easy to work with, very thorough response.

2 years ago

Reply from American Home Shield

Hi Kenchasa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 29th, 2022

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Verified Customer

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Jay Levin Chalfont, PA

service person was very, very hel[full, and cpurteous

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Verified Customer

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Sharon Rankin High Ridge, MO

Prompt, courteous and committed to helping the homeowner

2 years ago

Reply from American Home Shield

Hi Sharon, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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Ryan Moore Pasco, WA

Quick action and will usually refer a good contractor.

2 years ago

Reply from American Home Shield

Hi Ryan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 29th, 2022

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Verified Customer

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Gwen Topeka, KS

Very great experience and very professional

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

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Verified Customer

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Brad Ge Corona, CA

Service request and appointment scheduling was seamless.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Verified Customer

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Barbara McClure Sierra Vista, AZ

The tech was very helpful, professional and knowledgeable

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Verified Customer

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Michele Hanlon Vancouver, WA

Good customer service, helpful, responsive

2 years ago

Reply from American Home Shield

Hi Michele,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

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Verified Customer

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Gwendolyn Jones New Orleans, LA

We always have a good experience and get good help.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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David H. Fauss

We've been fighting A problem with a fridge for several years with multiple repairs. Thankfully, this time, AHS stepped up and did the right thing in replacing it!

2 years ago Edited January 10, 2024

Reply from American Home Shield

Hi David,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

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Verified Customer

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Frank Leesburg, VA

They were able to repair my refrigerator.

2 years ago

Reply from American Home Shield

Hi Frank,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

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Verified Customer

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Talia Quetel Barstow, CA

Great Company, Great Service, Competent Partners

2 years ago

Reply from American Home Shield

Hi Talia, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 29th, 2022

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Verified Customer

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Jerry King Saltillo, MS

Fast response and understand your issues

2 years ago

Reply from American Home Shield

Hi Jerry, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 29th, 2022

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Verified Customer

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Carl W. Baughman Lawton, OK

Great service problem fixed. Thank you. Have a great day

2 years ago

Reply from American Home Shield

Hi Carl,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

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Verified Customer

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Theresa Michael Rio Rancho, NM

Repair man came at schedule day and time

2 years ago

Reply from American Home Shield

Hi Theresa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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Terry Cooper Broken Arrow, OK

Very quick to respond to service requests

2 years ago

Reply from American Home Shield

Hi Terry, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 29th, 2022

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Verified Customer

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Michael J Osberg Haverhill, MA

I have had one experience and it was great!

2 years ago

Reply from American Home Shield

Hi Michael,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

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Verified Customer

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david e boleslawski Newark, DE

Excellent service, fulfillment, follow-up, and delivery

2 years ago

Reply from American Home Shield

Hi David, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 29th, 2022

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Verified Customer

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Ramadurai Nityakalyanam Sharon, MA

Everything was done professionally and in a timely manner.

2 years ago

Reply from American Home Shield

Hi Ranadurai, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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Andrea Trabue New Braunfels, TX

Easy to communicate with. Friendly staff

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

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Verified Customer

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Bryan Manor, TX

Great customer service and communication.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 29th, 2022

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Verified Customer

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Cory Gaithersburg, MD

Great Service, prompt service, timelines

2 years ago

Reply from American Home Shield

Hi Cory, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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Jeanny Anderson

I had a damage in the air conditioning and the fix was fast and the service was excellent

2 years ago Edited January 10, 2024

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Verified Customer

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Dominic Bagaman Alameda, CA

Very quick response. Gives me Peace of mind.

2 years ago

Reply from American Home Shield

Hi Dominic, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 29th, 2022

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Verified Customer

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Brad Temple, TX

Easy to use and got very qualified people to do the work.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Ani

I received Fast friendly service with professional service

2 years ago

Reply from American Home Shield

Hi Ani, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 29th, 2022

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Verified Customer

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floyd E miller Glen Allen, VA

Quick response, knowledgeable repairmen.

2 years ago

Reply from American Home Shield

Hi Floyd, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 29th, 2022

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Verified Customer

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Tina Lawrence Killeen, TX

Prompt service except in one instance. In most instances courteous staff.

2 years ago

Reply from American Home Shield

Hi Tina, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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TEVA COLLINS Jonesboro, GA

Everyone I spoke with at AHS was very understanding and tried to help

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

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Verified Customer

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Michelle Moser Wichita, KS

fast and professional, needed to come back twice in a reasonable time

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Stacy Spruell Georgetown, TX

Other than hot water heater lead time, mostly good experience.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

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Verified Customer

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Anita Sparks Birmingham, AL

I asked for a different repairman than the one offered. He did a good job..

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Verified Customer

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Maria C Wagenheim Arlington, TX

It was a pleasant surprise to know lock changes was a complimentary service

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Sandy Juhl San Bernardino, CA

They use good local companies & contractors but the price keeps going up

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

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Verified Customer

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Frank San Diego, CA

Response was timely and employee was professional and fast

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

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Verified Customer

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Peggy J Peterson Killeen, TX

We have filed two claims. One was resolved, the other is on-going and unresolved.

2 years ago

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Verified Customer

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Fredia Dunn Zachary, LA

poor response when one has a problem. Long waiting times to make initial contact.

2 years ago

Reply from American Home Shield

Hi Fredia, I hate to hear about your most recent service experience with American Home Shield. I would be glad to speak with you to assist with a resolution.

Aug. 3rd, 2022

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Verified Customer

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Callie Revels Trempealeau, WI

Some of the companies that are referred for service do not have good reputations.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 30th, 2022

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Verified Customer

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Barbara Daigre Baton Rouge, LA

It took way too long to determine that no part was available and replace our dishwasher

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 30th, 2022

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Verified Customer

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SHARON FETTERMAN Susanville, CA

I've had some really great service and some non-existent service with poor communication

2 years ago

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Verified Customer

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Jonnie Pullman Reno, NV

Disappointed in my latest repair situation. Don't trust the vendor assigned to the service.

2 years ago

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Verified Customer

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Kent Fonseca Argyle, TX

I have submitted reimburse claim on June 3rd and till date I did not receive the check.

2 years ago

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Verified Customer

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Dana Rodgers Troy, TX

Two major issues requiring replacement--AC unit and Water Heater--with very bad results.

2 years ago

Reply from American Home Shield

Hi Dana,
Thank you for providing us with information about your AHS experience. I would be glad to speak with you to assist. Please provide your AHS property address.

Sep. 28th, 2022

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Verified Customer

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Yvonne mathis joiner Davenport, IA

We've had issues with the quality of companies they send as well coverage problems.

2 years ago

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Verified Customer

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Julia Wood Longview, TX

Had problems with getting parts. Some confusion between AHS and the contractors.6

2 years ago

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Verified Customer

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Nancy Reeves Mustang, OK

terrible customer service, conflicting info every time I call, waiting weeks for repair, incompetence in getting parts recorded correctly

2 years ago

Reply from American Home Shield

Hi Nancy, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred.

Jul. 28th, 2022

American Home Shield Reviews