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Verified Customer

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Christine Hanson Oroville, CA

Their timelines, great service & professionalism

2 years ago

Reply from American Home Shield

Hi Christine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 19th, 2022

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Verified Customer

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Habibollah Baghdadi Arcadia, CA

They are quick to respond. Provide great service

2 years ago

Reply from American Home Shield

Hi Habibollah, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 22nd, 2022

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Verified Customer

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Michael Atkinson Carlsbad, CA

Great response quality contractor. No issues. Recommend.

2 years ago

Reply from American Home Shield

Hi Michael, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 22nd, 2022

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Verified Customer

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Daniel Hawkins Punta Gorda, FL

This is a Great Company. Everything is Easy to use.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 23rd, 2022

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Verified Customer

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Duane Meneely Albuquerque, NM

Meet my expectations and the technician was really good.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 23rd, 2022

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Verified Customer

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Robbie Long Grove City, OH

Knowledgeable service and good repairman

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 23rd, 2022

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Verified Customer

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Matt Hassan Plano, TX

Fast service and good work very courteous

2 years ago

Reply from American Home Shield

Hi Matt, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 19th, 2022

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Verified Customer

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Caitrin Shipley Oklahoma City, OK

Time and problem-solving . Professionally performed.

2 years ago

Reply from American Home Shield

Hi Caitrin, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 19th, 2022

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Verified Customer

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lawrence thomas Fort Worth, TX

Very good communication and satisfactory service

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 23rd, 2022

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Verified Customer

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Victoria Gable Marlton, NJ

Outstanding customer service, quick response.

2 years ago

Reply from American Home Shield

Hi Victoria, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 22nd, 2022

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Verified Customer

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Alejandro Gonzalez Littleton, CO

No hassles. I can do what I need to online.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 23rd, 2022

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Verified Customer

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Bonnie Deal Sacramento, CA

They always come and fix what ever I need done.

2 years ago

Reply from American Home Shield

Hi Bonnie, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Aug. 22nd, 2022

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Verified Customer

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Henry Iarrusso Palmetto, FL

The service was Quick an efficient fixed first time

2 years ago

Reply from American Home Shield

Hi Henry, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 19th, 2022

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Verified Customer

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Gabriel McNeal Alamogordo, NM

They respond promptly to my service requests.

2 years ago

Reply from American Home Shield

Hi Gabriel, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 19th, 2022

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Verified Customer

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Israa Ahmed Houston, TX

Always dependable and see the job through

2 years ago

Reply from American Home Shield

Hi Israa, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 22nd, 2022

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Verified Customer

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James Smith Grovetown, GA

I've had 3 things needed to be fixed...only 2 were completed

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 23rd, 2022

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Verified Customer

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William Waldorf, MD

better customer service, would love if better companies were recommended

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 23rd, 2022

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Verified Customer

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John Russell Pearland, TX

Almost always had great service and was very easy to work with.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 23rd, 2022

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Verified Customer

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Glorious R Taplin Cedar Hill, TX

Time. I like when they don't take a long time to come out.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 23rd, 2022

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Verified Customer

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Meike Rice Jacksonville, FL

Great service, just wish old equipment would be replaced and not just repaired.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 23rd, 2022

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Verified Customer

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Juan E Rodriguez Killeen, TX

Always have had great service with AHS, easy to deal with

2 years ago

Reply from American Home Shield

Hi Juan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 22nd, 2022

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Verified Customer

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Darlene Jonez Lithonia, GA

Professional, knowledeable and personbable

2 years ago

Reply from American Home Shield

Hi Darlene, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 23rd, 2022

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Verified Customer

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Cody kleckner Boone, IA

Excellent vender. Very professional service

2 years ago

Reply from American Home Shield

Hi Cody, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Aug. 22nd, 2022

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Verified Customer

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Dave Corona, CA

5 The Tech was very helpful and explained each question

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 23rd, 2022

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Verified Customer

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Tiffany Pittman San Antonio, TX

Every year my rate goes up, but there are no added services. Some of the contractors are not good.

2 years ago

Reply from American Home Shield

Thanks for sharing your feedback.

Aug. 24th, 2022

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Verified Customer

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Anthony Barretta Norristown, PA

I am still waiting for a resolution and the call center agents have not been helpful.

2 years ago

Reply from American Home Shield

Hi Anthony, I hate to hear about the issues that you have experienced with American Home Shield. I would be glad to speak with you about your experience.

Sep. 15th, 2022

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Verified Customer

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Jim Ford Mount Pleasant, SC

Not always a good experience. Very long wait to speak with customer service always

2 years ago

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Verified Customer

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Helena Tselos Tempe, AZ

I like having answers before being forced to pay the deductible.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 23rd, 2022

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Verified Customer

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Tiffany Loveland, CO

The customer service was very helpful throughout the process

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 23rd, 2022

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Verified Customer

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Erich Graham Randolph Atlanta, GA

for my first experiece, having doors re-keyed, they did pretty well

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 23rd, 2022

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Verified Customer

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Shawn Raleigh, NC

Wait on hold for hours, referrals to terrible contractor, worst customer service ever and has gotten so bad we might leave

2 years ago

Reply from American Home Shield

Hi Shawn, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your AHS contract number or property address.

Aug. 18th, 2022

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Verified Customer

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Marta Battle Cathedral City, CA

I WILL BE CANCELLING YOUR POLICY DUE TO YOU NOT PAYING FOR EXPENSES THAT ARE COVERED VERY UPSET WITH THIS COMPANY AFTER ALL THE YEARS I HAVE USED YOU

2 years ago

Reply from American Home Shield

Hi Marta, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.

Aug. 18th, 2022

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Verified Customer

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Patricia Wilson Savannah, GA

Issue not resolved and I was charged twice. Each time the work order has been marked closed although it was not.

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Aug. 19th, 2022

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Verified Customer

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Anonymous Schenectady, NY

The people who fixed the water heater. Sent a water damage company who is threatening me for payment instead of the home owner insurance

2 years ago

Reply from American Home Shield

Hi, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your AHS contract number.

Aug. 19th, 2022

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Verified Customer

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Laura Lamson Altamonte Springs, FL

Lack of communication between, customers and contractors. My worse nightmare. Talked to 5 reps over and over. Unacceptable.

2 years ago

Reply from American Home Shield

Hi Laura, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.

Aug. 18th, 2022

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Verified Customer

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Cheryl Sargent Orange, TX

Very positive experience, I'm glad that we chose AHS.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 13th, 2022

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Verified Customer

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Heath Thomas San Antonio, TX

Commitment towards fulfilling customer requirements.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 13th, 2022

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Verified Customer

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Rod Clift Manor, TX

Quick response, good coverage, relolve issues.

2 years ago

Reply from American Home Shield

Hi Rod, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 11th, 2022

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Verified Customer

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Hector J Polanco Austin, TX

Fast, efficient responses to my problems

2 years ago

Reply from American Home Shield

Hi Hector, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 11th, 2022

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Verified Customer

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Aubrey Keck Apache Junction, AZ

My experience with AHS has been positive.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 15th, 2022

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Verified Customer

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Jack Baudistel Chandler, AZ

things get repaired as quickly as possible by professionals

2 years ago

Reply from American Home Shield

Hi Jack, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 11th, 2022

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Verified Customer

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Mayra Smith Buckeye, AZ

knowledgeable repairman friendly neat and professional

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 15th, 2022

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Verified Customer

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Raquel Tucson, AZ

Efficient and on time. Nothing more to add…………

2 years ago

Reply from American Home Shield

Hi Raquel, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 11th, 2022

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Verified Customer

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Kathryn Fort Severinghaus Albuquerque, NM

The company fixed my AC timely and professional

2 years ago

Reply from American Home Shield

Hi Kathryn, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 12th, 2022

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Verified Customer

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Gillis Johnson Las Vegas, NV

They were on time, very efficient and did a good job,

2 years ago

Reply from American Home Shield

Hi Gillis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 11th, 2022

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Verified Customer

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Luis Las Vegas, NV

The process is so easy. The help is quick.

2 years ago

Reply from American Home Shield

Hi Luis, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 12th, 2022

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Verified Customer

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John Montebello, CA

So far…my repairs have been made professionally

2 years ago

Reply from American Home Shield

Hi John, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 12th, 2022

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Verified Customer

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Leslie Escondido, CA

Detect the problem quickly and efficiently.

2 years ago

Reply from American Home Shield

Hi Leslie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 11th, 2022

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Verified Customer

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Kathy Espinoza Riverside, CA

Responsive and competent . Well worth the money

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 15th, 2022

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Verified Customer

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David Corona, CA

Problem fixed First time much appreciated

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 15th, 2022

American Home Shield Reviews