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American Home Shield Reviews

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8.6

Overall Score

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Dean L Drake Ontario, CA

My AC was diagnosed wrongly and AHS won't replace it. I have to hire my own technician to fix the issue which is not diagnosed correctly by AHS technician.

2 years ago

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Reply from American Home Shield

Hi Dean, I hate to hear about the delay in service that has been experienced to have the refrigerator repaired. I would be glad to speak with you to further assist.

Sep. 8th, 2022

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Kornelius (Kees) Ruzius Paso Robles, CA

Always professional and helpful. Assign tasks quickly to contractors

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 2nd, 2022

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Darryl Bennett Riverside, CA

Fast service, easy to request service. Technicians have been professional

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 2nd, 2022

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Denise Bailey Aurora, CO

They have always taking care of our repairs in a timely manner.

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 2nd, 2022

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star star star star star

Teresa A James Stevensville, MD

Because they are friendly, courteous, and get your calls effectively

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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Maria Fleming Austin, TX

My washer was condemned, AHS replaced my washer with a new one.

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 6th, 2022

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Bishara Landing, NJ

Professional and competent individual took care of my problem.

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Carolyn Y. Reed Daytona Beach, FL

My last experience was great. My issue was resolved the next day.

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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Katelyn Austin, TX

They arrived when expected, were friendly and knowledgeable.

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Allen Clamen Houston, TX

Prompt, excellent service. I was contacted right away to schedule my service.

2 years ago

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Reply from American Home Shield

Hi Allen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 3rd, 2022

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Alan W Gray Santa Ana, CA

Refrigerator was fixed promptly!!! Blue Collar is top notch!!!

2 years ago

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Reply from American Home Shield

Hi Alan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 2nd, 2022

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Sheila Dingle McDonough, GA

A wonderful experience, they were very polite, and got things done quickly.

2 years ago

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Reply from American Home Shield

Hi Sheila, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 3rd, 2022

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Denise pollack Montague, NJ

Ahs home warranty has helped fix everything that happens with owning a home

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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Mike Costanza Woodland Hills, CA

Quick response. Fixed issues in no time flat. very professional

2 years ago

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Reply from American Home Shield

Hi Mike, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 3rd, 2022

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Xana Barriga Portland, OR

Pleasant voice, answered all my questions without hesitation.

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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star star star star star

Floiran fontela Portland, TX

The service was courteous and accommodating in meeting my repair needs.

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Thomas Derby Las Vegas, NV

American Home shield provided very fast exert assignment and repairs

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Lavista Kimbro Jonesboro, GA

Very efficient in finding the problem and taking care of it.

2 years ago

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Reply from American Home Shield

Hi Lavista, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Sep. 3rd, 2022

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Miller Clinton, MD

So far, all claims and their outcomes have been positive experiences.

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Sharon Strauel Grand Prairie, TX

It was easy to request a service and it was resolved in a timely manner

2 years ago

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Reply from American Home Shield

Hi Sharon, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 2nd, 2022

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Randall Roper Modesto, CA

Very prompt and professional. Work was accomplished by contractor.

2 years ago

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Reply from American Home Shield

HI Randall, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 2nd, 2022

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Trixy Diamond Sutherlin, OR

Prompt with getting service tech out to repair and or replace your sppli

2 years ago

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Reply from American Home Shield

Hi Trixy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 2nd, 2022

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Consuelo Villalobos Victorville, CA

access the problem and had the parts to fix the faucet and refrigerator.

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 6th, 2022

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Beatrice Jarman Hazelwood, MO

Tech was prompt, early even, kind, explained process of repair

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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Carmen Griffin Mandeville, LA

Always willing to help and timely. Notifications via email and text.

2 years ago

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Reply from American Home Shield

Hi Carmen, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 3rd, 2022

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Evan Rubin Las Vegas, NV

Great service. Technician was prompt and quickly knew what the issue was

2 years ago

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Reply from American Home Shield

Hi Evan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 3rd, 2022

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Mary Ann Martinez Tucson, AZ

Prompt service - hassle free, very professional and courteous

2 years ago

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Reply from American Home Shield

Hi Mary Ann, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 2nd, 2022

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Wendy Bartlett Heyworth, IL

AHS is dependable, when we call for a fix you call back and come as promised.

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Jose Linan Tipton, CA

All contacts were good. All services were completed on time

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Leonard L Reed Albany, GA

It is easy to schedule service, always good contractors, promptly done.

2 years ago

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Reply from American Home Shield

Hi Leonard, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 3rd, 2022

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amir a sassani Waterford, MI

They're always take care of tge problems in a very professional manner.

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 6th, 2022

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star star star star star

Martha Darris Saint Louis, MO

They provide a service I need with quick response and quality work.

2 years ago

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Reply from American Home Shield

Hi Martha, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 3rd, 2022

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star star star star star

Nathaniel Hester Douglasville, GA

Made appointment plumbers came out and performed a very professional service

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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star star star star star

Sonia De la garza Mission, TX

We've always had wonderful contractors come fix whatever isn't working.

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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star star star star star

Elaine Cope Okatie, SC

The appointment was timely and the service man was VERY good.

2 years ago

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Reply from American Home Shield

Hi Elaine, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 3rd, 2022

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C harvey Englewood, FL

I've already done this evaluation - AHS sent us a GREAT plummer

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 6th, 2022

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star star star star star

Jodi simkins Virginia Beach, VA

the technician was personable and easy to work with and performed his job well.

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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star star star star star

Sandra Owens Lancaster, TX

The technician came to our house the day I called and repaired the a/c.

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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star star star star star

Jose cano Yuma, AZ

He was on time, courteous and professional and got the job done correctly.

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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star star star star star

Biana Arentz Queenstown, MD

Quick to respond to our needs. Follow up to ensure we are being taken care.

2 years ago

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Reply from American Home Shield

Hi Biana, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 3rd, 2022

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star star star star star

Gabriel Lizarraga San Antonio, TX

They were on the issue right away. No hassle getting the issue resolved.

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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star star star star star

Preston T Mitchell III Antioch, CA

FOR OVER 30 YEARS AHS HAVE ALWAYS HAVE BEEN HONEST AND HELPFUL

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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star star star star star

unni keshavan Irving, TX

Contractor was punctual and got everything fixed correctly this go round!

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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star star star star star

Asiah Perusse LA Porte, TX

Excellent experience. Very professional repairman .Solved our problem.

2 years ago

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Reply from American Home Shield

Hi Asiah,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Sep. 3rd, 2022

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star star star star star

Marvin Mandel North Miami Beach, FL

They were transparent and knowledgeable when it came to my clai

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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star star star star star

FRANCISCO MONTES Highland, IN

There always professional and handle complaints in a timely manner.

2 years ago

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Reply from American Home Shield

Hi Francisco, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 3rd, 2022

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star star star star star

sarah pietrzykowski Somerset, PA

Because they didn't hesitate sending help when we needed it.

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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star star star star star

dorothy woodsides Atlanta, GA

They were very helpful and got someone out quickly to fix my AC

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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star star star star star

Brian Orlando Ocilla, GA

Their professionalism. They follow up. Provide prompt attention to our needs

2 years ago

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Reply from American Home Shield

Hi Brian, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 2nd, 2022

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star star star star star

Trina Shiloh Vacaville, CA

Always been helpful and have only had one bad experience in 18 years

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022