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Verified Customer

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David Dai Southlake, TX

The service, and professionalism provided have been outstanding

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 6th, 2022

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Verified Customer

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Alejandro Pantarotto Allen, TX

They did not make you wait for anything this company is on the ball for you

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Verified Customer

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Barbara Ford Tuscaloosa, AL

It is convenient to request a service on line and they respond quickly.

2 years ago

Reply from American Home Shield

Hi Barbara, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 3rd, 2022

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Verified Customer

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Cynthia Cavett Jackson, MS

Problem fixed in timely manner. Repair person was timely and hard working

2 years ago

Reply from American Home Shield

Hi Cynthia, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 2nd, 2022

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Verified Customer

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Rene R Wells Aurora, CO

They were professional and sent someone out in a timely function

2 years ago

Reply from American Home Shield

Hi Rene, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!e,

Sep. 3rd, 2022

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Verified Customer

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philip marks Chandler, AZ

All the workers have been polite and finished the work in one visit

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 6th, 2022

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Verified Customer

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Becky Van Kuiken Springtown, TX

Waiting for the service to get done I had to wait 30 days to get some work done

2 years ago

Reply from American Home Shield

Thanks for sharing your experience.

Sep. 2nd, 2022

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Verified Customer

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Sally Hamilton Corona, CA

Quick response, refer to subcontractor within 24 hours. Friendly and very helpful on telephone

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Verified Customer

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Asia Richardson Copperas Cove, TX

The problem was fix in a timely manner and the person was very knowledgeable about the problem.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 2nd, 2022

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Verified Customer

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Fatima Musabeh Jersey City, NJ

The air conditioning unit is still not working after you sent the tech two times. Now I do not know what to do. Can you please call me.

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Sep. 2nd, 2022

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Verified Customer

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Robert Thompson Copperas Cove, TX

The plumbing company that was sent out tried to rip me off and brought the wrong water heater. I had to hire my own plumber and pay out of my pocket.

2 years ago

Reply from American Home Shield

Hi Robert, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your AHS contract number.

Sep. 8th, 2022

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Verified Customer

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Celia I Torres Knoxville, TN

Difficult to speak to a person and unwilling to help you on a weekend. They work 8-5 even though their "customer service" line is 24/7

2 years ago

Reply from American Home Shield

Hi Celia, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.

Sep. 1st, 2022

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Verified Customer

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Michael and Diana Breslin Goodyear, AZ

The people that's the 3rd party-delivery have been poor to detail with, giving your company very bad name in service.

2 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 12th, 2022

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Verified Customer

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Frances Fandel San Angelo, TX

The company they use in my area. It's always Discount Contractors and they don't do a good job half the time.

2 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 12th, 2022

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Verified Customer

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Jeanine Roof Plano, TX

I was charged $100 twice because I reported the ice machine in freezer and than the refrigerator went completely.

2 years ago

Reply from American Home Shield

Hi Jeanine, I would be glad to speak with you to assist with the service fee refund. Please provide your AHS contract number or property address.

Sep. 13th, 2022

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Verified Customer

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Clyde Todd Denison, TX

My experience with my air conditioning was stellar. The experience with my fridge has been completely sub par

2 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 15th, 2022

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Verified Customer

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William Simpson Tulsa, OK

I didn't rate them. I was unable to change the ratings. Prefer to speak to people whose first language is English.

2 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 15th, 2022

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Verified Customer

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JOHN W WIRTANEN Palm Springs, CA

Chain on ceiling fan pulled out. I paid $100 for a service call for someone to come out and fix. All he did was confirm it was broken and left. AHS refused to cover my claim

2 years ago

Reply from American Home Shield

Hi John, hank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.

Sep. 1st, 2022

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Verified Customer

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Scott Watson Elkhart, IN

I have been a customer for 22 years. I purchased a new house and bought a warranty for the new house. AC wasn't working properly and they would not cover it.

2 years ago

Reply from American Home Shield

Hi Scott, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your AHS property address.

Sep. 8th, 2022

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Verified Customer

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Fay hales Benton, MS

They alleyways work with me to get the right repair company to my home.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Vicki Skidmore Covina, CA

AHS response to my many problems have been immediate and follow up is very easy

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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James Guzman Pearland, TX

It's a great security when it comes to keeping home repair costs down.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Judy Vasquez-Becker Sacramento, CA

Good Company and they get things done when things break down

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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crystal brooks Woodbridge, VA

Technician seemed to be experienced, courteous and knew what he was doing.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Tiffany Gustafson Whitney, TX

Timeliness, professionalism, cost, satisfaction of/with resolution.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Emma Josey Jonesboro, GA

I have always received fast and friendly service from AHS and its contractors.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Amy Woreta Ashton, MD

They answered all my questions and fixed the problem as soon as possible

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Diane Reid Malakoff, TX

Fast service and totally satisfied when it came to replacing items.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Rachel Coon Easley, SC

Your team has saved my family and I lots of money and hard aches.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Angela Ashley Fordland, MO

Very informative and helpful , respectful, knowledgeable.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Suzanne Saint Louis, MO

The assigned repair tech did a very good job fixing my AC problem.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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james b morris Albuquerque, NM

Quality of product is top rated, service companies always top notched.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Barbara Boltinghouse Omaha, NE

THe contractors were on time, professional and quite knowledgeable of their job

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Jacqueline Martin Milwaukee, WI

Extremely quick response for HVAC during heat wave...great team!

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Eunice Hill Philadelphia, PA

They get back to u asap. Easy to set up appointments. Great repairs

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Kimberly Jones Mount Pleasant, SC

Great customer service. Provides helpful business to help with our problem.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Lana L. Simmons Dundalk, MD

They replaced a microwave with no complaint. Very good service.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Beth L Ellermeier Carrollton, TX

Quick response. Repair company is assigned while we're still on the phone.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Willard yarbro Lytle, TX

Excellent customer service! And the job is done right the first time!!!

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Janet Alston Washington, DC

Excellent service provider, very professional, very personable, great service

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Yolanda Holmes Birmingham, AL

Problem found in 15 minutes. Explain to me unit is old and these thinks happen.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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jennifer macy Encinitas, CA

Professionals who know their job are sent to effect repairs.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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David Ybarra San Antonio, TX

Under stand what I was talking about so I can get some help with my project

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Gary Prater Monument, CO

Easy to request service and the service calls are always timely.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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DR. Lynda Johnson Little Rock, AR

Great service, trained technicians, any problems have always been resolved

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Willie Johnson Murrieta, CA

It started of bumpy but they fixed my problem no objections it fast and easy

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Dee Dick Granbury, TX

Excellent service and great customer service. Very knowledgeable

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Joshua Keilty Minneapolis, MN

We have been pleased with contractors and speedy action. Thank you

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Christine Pope McKeesport, PA

Air conditioner was fixed quickly. 98 in Pasadena. We appreciate it very much.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Susan Deanne Miller Irvine, CA

Prompt service technician was professional courteous and did his job

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

American Home Shield Reviews