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American Home Shield Reviews

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8.6

Overall Score

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Mark Calkin OK

Customer Review Video

10 months ago

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Reply from American Home Shield

Dear Mark, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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star star star star star

Teresa Price Charlotte, NC

Received excellent service in a timely manner!

10 months ago

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Reply from American Home Shield

Teresa, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Oct. 31st, 2023

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star star star star star

Dennis Sandy, UT

the work order was quickly executed and completed.

10 months ago

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Reply from American Home Shield

Dear Dennis, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Oct. 31st, 2023

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star star star star star

Joan North Las Vegas, NV

Fast service. They came on a Sunday and fixed the problem.

11 months ago

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Reply from American Home Shield

Dear, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 30th, 2023

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star star star star star

Larry Port Townsend, WA

All my request have been approved. Thank you.

11 months ago

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Reply from American Home Shield

Dear Larry, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 30th, 2023

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star star star star star

Lan Lan Copperas Cove, TX

the service and the quality of companies selected

11 months ago

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Reply from American Home Shield

Dear Lan Lan, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 30th, 2023

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star star star star star

Jennifer Groysman Dallas, TX

This was my first time using AHS. Everything went smoothly.

11 months ago

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Reply from American Home Shield

Dear Jennifer, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Oct. 30th, 2023

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star star star star star

George Montgomery, AL

They get the job done in a reasonable amount of time

11 months ago

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Reply from American Home Shield

George, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Oct. 30th, 2023

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Phillip White York, PA

Great service. Great service. Great service.

11 months ago

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Reply from American Home Shield

Phillip, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Oct. 30th, 2023

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star star star star star

Chad Cook Marshalltown, IA

They were prompt and courteous! A worthwhile service!

11 months ago Edited November 8, 2023

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Reply from American Home Shield

Dear Chad, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Oct. 30th, 2023

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star star star star star

Daniel Farmingdale, NJ

Professionalism, reliability, promptness

11 months ago

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Reply from American Home Shield

Dear Daniel, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Oct. 30th, 2023

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star star star star star

anthony furman Louisville, KY

Very helpful!!!!!! Worth the money.......

11 months ago

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Reply from American Home Shield

Dear Anthony, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Oct. 30th, 2023

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star star star star star

Lena Brown-Owens Austin, TX

Prompt, courteous and professional service!

11 months ago

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Reply from American Home Shield

Lena, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Oct. 26th, 2023

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jeanne B San Antonio, TX

Good communication is available when I need someone

11 months ago

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Reply from American Home Shield

Jeanne, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Oct. 26th, 2023

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star star star star star

Darleen Summerville, SC

AHS quickly responds to what you need done

11 months ago

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Reply from American Home Shield

Darleen, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Oct. 25th, 2023

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star star star star star

Bruce Lewes, DE

Great quality service and good communication.

11 months ago

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Reply from American Home Shield

Dear Bruce, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Oct. 25th, 2023

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star star star star star

Vanessa Los Angeles, CA

Good service from the contractor that was sent out

11 months ago

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Reply from American Home Shield

Dear Vanessa, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 26th, 2023

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star star star star star

Nelkasia Graves Houston, TX

Excellent customer service and great technical support

11 months ago

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Reply from American Home Shield

Dear Nelkasia, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 26th, 2023

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star star star star star

Raymond Cooper

Easy-to-use and have always gotten our money's worth.

11 months ago

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Reply from American Home Shield

Dear Raymond, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Oct. 26th, 2023

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star star star star star

Natalie Santana

Service and affordability. Great employees

11 months ago

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Reply from American Home Shield

Dear Natalie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 26th, 2023

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star star star star star

adrienne ward St Louis, MO

Everything was taken care of and fixed in a timely fashion.

11 months ago

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Reply from American Home Shield

Dear Adrienne, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 26th, 2023

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Becky Garcia Fresno, CA

Quick response. Service company was professional and fixed our problem!

11 months ago

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Reply from American Home Shield

Dear Becky, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Oct. 24th, 2023

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star star star star star

Bob Hagle

Good insurance for those people buying an existing home.

11 months ago

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Reply from American Home Shield

Dear Bob, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 24th, 2023

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billie miller Los Angeles, CA

I put in a request for a roof repair and I have not gotten any information back or had any service and it's been couple of weeks

11 months ago

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Reply from American Home Shield

Dear Billie, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Oct. 24th, 2023

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star star star star star

Kathleen Conyers Fayetteville, GA

This company responds quickly to requests for service.

11 months ago

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Reply from American Home Shield

Dear Kathleen, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Oct. 24th, 2023

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star star star star star

Gayle Goode Los Angeles, CA

i like the overall service and the system that they use.

11 months ago

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Reply from American Home Shield

Dear Gayle, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Oct. 23rd, 2023

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Barbara Orland, CA

helps me protect my budget from unexpected expenses

11 months ago

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Reply from American Home Shield

Dear Barbara, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Oct. 23rd, 2023

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star star star star star

Mark Baltimore, MD

Easy to contact. Prompt response. Very professional.

11 months ago

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Reply from American Home Shield

Dear Mark, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Oct. 23rd, 2023

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star star star star star

Jorge North Miami Beach, FL

Good service with a quick response on my case , thank you

11 months ago

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Reply from American Home Shield

Dear Jorge, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Oct. 24th, 2023

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star star star star star

Susan Jackson

Great value, great service, quick response

11 months ago

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Reply from American Home Shield

Susan, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Oct. 20th, 2023

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star star star star star

Pasquale Giordano Jupiter, FL

Great service personnel Very helpful and knowledgeable

11 months ago

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Reply from American Home Shield

Dear Pasquale, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Oct. 20th, 2023

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star star star star star

Jim McKee Easton, MD

Quick response to repair issues. Great coverage

11 months ago

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Reply from American Home Shield

Dear Jim, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Oct. 20th, 2023

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star star star star star

Tia Phoenix, AZ

This warranty has helped me many times.

11 months ago

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Reply from American Home Shield

Dear Tia, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 21st, 2023

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Gracie Brown Winston-Salem, NC

The customer service is always great and fast!

11 months ago

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Reply from American Home Shield

Dear Gracie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 21st, 2023

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David Ganado, TX

I pays for unexpected expenses and uses good contractors.

11 months ago

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Reply from American Home Shield

Dear David, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Oct. 19th, 2023

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star star star star star

James Collins, MS

They were very helpful I. Getting my air fixed

11 months ago

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Reply from American Home Shield

James, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Oct. 19th, 2023

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star star star star_border star_border

Glen The Colony, TX

There have been nothing but problems on the 3 items I have tried to get covered. Have

11 months ago

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Reply from American Home Shield

Dear Glen, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Oct. 19th, 2023

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star star star star star

Huel Wichita Falls, TX

service was expedient and issue resolved.

11 months ago

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Reply from American Home Shield

Dear Huel, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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star star star star star

Gail Menditto New Port Richey, FL

Very easy to contact and quick to resolve the problem!

11 months ago

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Reply from American Home Shield

Dear Gail, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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star star star star star

Jeff R Ocean City, MD

prompt response and excellent customer service

11 months ago

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Reply from American Home Shield

Dear Jeff, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Ulandria Durham St Louis, MO

Service requests are handled promptly. Customer service is not the best

11 months ago

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Reply from American Home Shield

Dear Ulandria, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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star star star star star

Yvonne Audi Wisconsin Rapids, WI

Service is prompt and reliable. Excellent company

11 months ago

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Reply from American Home Shield

Dear Yvonne, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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star star star star star

Terrence Sanders Troy, VA

Prompt and courteous service. Professional technicians.

11 months ago

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Reply from American Home Shield

Dear Terrence, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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star star star star star

Mark Bullhead City, AZ

We love AHS ! Very helpful and respectful

11 months ago

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Reply from American Home Shield

Dear Mark, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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star star star star star

Luisa

Excellent service and response to broken appliances!

11 months ago

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Reply from American Home Shield

Dear Luisa, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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star star star star star

Lauren Martinez Belleview, FL

Help with my home when I needed it the most

11 months ago

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Reply from American Home Shield

Lauren, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Oct. 18th, 2023

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star star star star star

John

Great customer service, very professional and timely.

11 months ago

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Reply from American Home Shield

Dear John, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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star star star star star

Jan

AMS has held up there end and replaced my broken items.

11 months ago

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Reply from American Home Shield

Dear Jan, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 16th, 2023

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star star star star star

B King Birmingham, AL

Excellent service. Quick response to the problem

11 months ago

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Reply from American Home Shield

B King, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 16th, 2023

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Warner Las Vegas, NV

Under qualified contractors who seem to look for reasons to not fix the proplems.

11 months ago

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Reply from American Home Shield

Dear Warner, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Oct. 13th, 2023