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Choice Home Warranty Reviews

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9.4

Overall Score

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Glendora Johnson Lakeland, FL

Claims are acknowledged immediately, same day for me

2 years ago Edited November 15, 2023

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Stephen Bynum

This is the 2nd no call no show for the technician and the warranty company never called me back on that issue

2 years ago

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Jennifer Evans New Braunfels, TX

Customer service rep was delightful and helpful

2 years ago

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Liz Fernandez New Port Richey, FL

Alex was great. Very efficient and professional

2 years ago Edited January 10, 2024

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Brooke Harris Tuscaloosa, AL

They’re always accessible but it takes a few days to assign and have a technician come out

2 years ago

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Ayanna Browne Dacula, GA

Excellent service and very friendly and knowledgeable

2 years ago

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george izzi

The service tech expertise and quick response

2 years ago

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Lamplighter Banning, CA

I loved that they set up a electrican to do the repairs

2 years ago

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Joseph Poole

I like the ease of accessing the product and love the rate

2 years ago

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Brisa Rocha

Got a call for the company that fix bathroom

2 years ago

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Jerry Cusick Minneapolis, MN

It was made easy to get a contractor lined up for rhe repair.

2 years ago

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Mommyof4 Edinburg, TX

Saves me a lot of money and it gives me peace of mind

2 years ago

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aab Newark, DE

Great service, peace of mind, great support.

2 years ago

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J D Carson, CA

Reliable and friendly customer service. Quick response

2 years ago

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Chad Imamura Las Vegas, NV

Pleasant and prompt service. Very convenient.

2 years ago

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Marc Rachofsky San Diego, CA

enjoyed the process with albert h as sales person

2 years ago

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Samya Shunnarah Birmingham, AL

Fix and Two was a great company. Did the job right.

2 years ago

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Christine

Wonderful company were fast and my washer repaired

2 years ago

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Thomas Tucson, AZ

Great service, easy to get a appointment

2 years ago

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Dr Suzanne Penn Chicago, IL

The customer service rep was outstanding!

2 years ago

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Bill Ostroski

Very informative and explained details entirely!!

2 years ago

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Margie Garcia

Awesome Company....Quick Reliable Excellent Service...

2 years ago Edited October 9, 2023

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Gary Meeks

Very responsive and great contractor that was sent out.

2 years ago

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Carolyn Lacey Mount Juliet, TN

Troy was easy to work with. He answered all my questions.

2 years ago

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Kapil Sharma Ponte Vedra, FL

Excellent Customer Service. Completely Satisfied.

2 years ago Edited January 10, 2024

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Joe Huntzinger Dallas, TX

Honestly terrible. 2 times I've tried this company and every time you file a claim they will try to find a way to avoid paying for anything.

2 years ago

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Barbara Baxter Moncks Corner, SC

Not always happy with CHW.Robert was great!

2 years ago

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Taj Mustapha Detroit, MI

Escalated case. Was handed professionally

2 years ago

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gary duarte Tucson, AZ

Showed up before the scheduled time and was awesome

2 years ago

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Delores Barnes

Appreciate the prompt response to my claim.

2 years ago

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brad1136 Missouri City, TX

The technician was great - he fixed my microwave.

2 years ago

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Rick Kammerman Mesquite, NV

REPRESENTATIVE VERY KNOWLEDGEABLE AND EASY TO TALK TOO.

2 years ago

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Breanna Dothan, AL

This rating is not for the technician so hopefully it doesn’t show for him. The technician was great. But the company choice should get 0 stars.

2 years ago

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Karl West Centreville, VA

Great service and quick fix with a friendly attitude!

2 years ago

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Jean Larson Thief River Falls, MN

I have had a claim in for over one week now and have had NO ACTION with any technician contacting me. I am so disturbed!!!

2 years ago

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Kelli Clark Visalia, CA

Fast service and honesty are what you offer

2 years ago

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Boris Ashburn, VA

The provider was very effective. CHW was not very responsive

2 years ago

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Chris Lipton Chicago, IL

I had an issue with my dryer, the repair didn’t fix my problem. Now they say I’m not covered!!! I purchased the top of the line package 😞

2 years ago Edited October 4, 2023

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David Rich

Customer Review Video

2 years ago

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Kristina Smith

Customer Review Video

2 years ago Edited September 22, 2023

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Karen

The response was quick and covered the oven door.

2 years ago

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Jim Fitzgerald Arkadelphia, AR

Quick customer service. They will take care of you...

2 years ago

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Yzelda San Angelo, TX

They were fast in getting my claim done right away.

2 years ago

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Ramsankar Cumming, GA

Identified the issue so quickly and fixed perfect.

2 years ago

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Karen brown Bullhead City, AZ

Jeffery really tried to help me. Very nice experience

2 years ago

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Nimesh Parikh Plano, TX

Quick response and good customer service.

2 years ago

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Annie Stevenson Denham Springs, LA

Filed my first claim today. Good value for the money.

2 years ago

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JR Buckner Madison, AL

Very responsive. The provider came the next day.

2 years ago

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Emmett Collins St. Petersburg, FL

Great customer service fast response great

2 years ago

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Carl Hegerty Dallas, TX

They were very quick to get appointment scheduled.

2 years ago

@endstack