Choice Home Warranty: Read 52,598 User Reviews From Real Homeowners

star star star star star

mossie Potomac, MD

The service we received from Choice Home Warranty was great. It was timely and very professionl

3 years ago

check_circle

Verified Customer

star star star star star

Rose Fairfield, OH

So far, so good. First time usage was a lengthy process. Second claim was much faster moving.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Theresa And Leo Helotes, TX

It has been two months and they have yet to provide a tech for the pool. When we resigned this year I was promised this type of incident would not happen again like it did last year.

3 years ago

star star star star star

Donald Kasenberg

Pioneer overhead doors we're fast and efficient. Joe was an excellent technician! Very impressed!

3 years ago

star star star star star

Mercedes Mendez Sacramento, CA

Im a new member of Choice HW my experience just started with excellence customer service

3 years ago

star star star star star

Seshadri Srinivasan Shrewsbury, MA

Customer service is par excellence in handling claims, and service for appliances is worth it!

3 years ago

star star star star star

Galen Rodriguez Ponchatoula, LA

Was able to contact them very easily and actually talked to a human about my needs.

3 years ago

star star star star star

Felicia Waller Alpharetta, GA

Technician with Ace 10 Home service was very professional and a pleasure to work with

3 years ago

star star star star star_border

Anthony Eads Norman, OK

He did an excellent job fixing the problem. I feel that he could have been more informative about what he was doing.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Warren Ogden, UT

Did not replace broken dishwasher that could not be fix. Which is what I paid for. Offered me less than 25% of cost to replace. Told me they would assign a person to work with me, never have been contacted.

3 years ago

check_circle

Verified Customer

star star star star star

Charles Pinkerton Shelby, NC

Peace of mind! Plus, everyone I have spoken with including the repairmen, have been very helpful!

3 years ago

check_circle

Verified Customer

star star star star star

Brenda Candler, NC

The repairman was ontime. Very well trained and had my refrigerator back up and working very fast.

3 years ago

star star star star star

Yvette Murphy

I like the handling of my claim. What I dislike is getting a tech on the same day.

3 years ago Edited April 4, 2024

check_circle

Verified Customer

star star star star star

Cal Hoffman, NJ

Great service very fast turn around around time Professional service people.Highly recommended

3 years ago

check_circle

Verified Customer

star star star star star

Diane Helotes, TX

Great service. The issue with my oven was corrected in a timely manner and to my content.

3 years ago

star star star star star_border

Debbie Ward Clermont, FL

Most of the time I have had great services. I’ve have a couple bad experiences but it was taken care of immediately.

3 years ago

star star star star star

Donald Wiles Bethesda, MD

Service and pricing. Rep did excellent job of of explaining the plan and the veteran discount.

3 years ago

check_circle

Verified Customer

star star star star star

MichaelB Hollywood, MD

Prompt response - in a few hours past 6pm they had already booked me a next morning appt

3 years ago

check_circle

Verified Customer

star star star star star_border

Rod Jonesboro, GA

Service was great! Only thing I noticed was the timeframe was not soon enough for the problem that I had.

3 years ago

check_circle

Verified Customer

star star star star star

Toni L Brewer Citrus Heights, CA

I like that I call and someone call me back. And the company came out and took care of my problem.

3 years ago

check_circle

Verified Customer

star star star star star

Hal Moore Rockledge, FL

Excellent service, good job done when electrical repair was submitted, good price

3 years ago

check_circle

Verified Customer

star star star star star

Gagan Dahal Reynoldsburg, OH

I will rate choice10/10. Technical are nice and choice approved most of the replies

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Kay Birmingham, AL

Poor service, employees will tell you anything to get you to sign up. But afterwards their service is horrible and they take any little loophole to get out of paying for a claim

3 years ago

star star star star star

Chris Medford, OR

It was easy to make a claim. Once my claim was set I had a professional at the house within 24 hrs.

3 years ago

star star star star star

Susan Gilbert, AZ

Larry came on time. He was clean, quick, nice, and I was pleased with the job he did !!

3 years ago

star star star star star

BRUCE CHADWICK Bella Vista, AR

prompt, courteous, knowledgeable. Kept appointments. Completed work satisfactorily.

3 years ago

star star star star star

Camilla R Walterboro, SC

LOVE choice warranty. They come out when they say and have very professional people that show up.

3 years ago

star star star star star

Ian Summerville, SC

It was very easy to make a claim. The technician contacted me in a very timely manner

3 years ago Edited January 10, 2024

star star star star_border star_border

Max By Grapes

When Choice works as promised it's amazing. When an appliance needs to be replaced, be prepared for frustration and extreme run around.

3 years ago

star star_border star_border star_border star_border

Anthony Amato Bloomingdale, NJ

The first 3 year contract was ok, I think I had two calls. When it was almost over and I signed up for 3 more years when my ac/heat unit needed to be replaced but CHW didn't want to hear it. I canceled my account.

3 years ago

star star star star star

James Sitko Round Lake, IL

I liked the price, filing a claim was easy, response was fast, work was completed ASAP.

3 years ago

star star star star star

Ismail

Great customer service and reasonable wait for the technician to make appointments

3 years ago

check_circle

Verified Customer

star star star star star

Clark Shindel San Jose, CA

Quick response to my service request. Plumber arrived on time and fixed quickly and efficiently.

3 years ago Edited September 3, 2026

star star star star star

FORREST Lewisburg, TN

Quick response to the claim and handled professionally. Would highly recommend company,

3 years ago

star star star star star

Leticia TX

The technician was very professional and explained what needed to be done to repair the appliance

3 years ago

star star star star_border star_border

Barbara Crutchfield

I dislike the fact that you do not follow up on the contractors. I still have a hole in my wall from the last job. Very disappointed.

3 years ago Edited January 10, 2024

star star star star star

Sandeep Sugar Land, TX

Ease of appointment booking and professional service assignent. Been with them now for 7 years.

3 years ago Edited January 10, 2024

star star star star star

David Cohen Frisco, TX

Fast response and service.. technicians highly trained. They know their products

3 years ago

star star_border star_border star_border star_border

G Las Vegas, NV

They will do everything they possibly can to avoid paying. They have small print for just about every possibility that excludes all the reasons something can break so they don't have to pay

3 years ago

star star star star star

Tony Costabile Carol Stream, IL

I've only had to use my policy once on our oven, and it was handled without issue. Thank you

3 years ago

star star_border star_border star_border star_border

Bryan Thompson Keller, TX

Lots of issues with choice home warranty. Fights to get things covered that should have been easily covered without the fight. I changed companies and will be paying more just to not have to deal with CHW any longer.

3 years ago

star star star star star

Rosalind Dobson Baltimore, MD

He worked quietly, efficiently and quickly. He answered my questions respectfully.

3 years ago

star star star star star_border

Timika Keller Houston, TX

I liked the pricing of the home warranty. I hope that when we utilize the warranty we are happy customers.

3 years ago

star star star star star

Mary Thomas St Louis, MO

I happy I chose Choice Home Warranty! I used them 4 times within a year and everything went smooth!

3 years ago

star star star star star

D Lyles Edmond, OK

Good service, great vendors, very professional and communicates well. all good experiences.

3 years ago Edited January 10, 2024

star star star star star

Joe V. Modesto, CA

The agent was professional and answered my questions of scenarios. Very humble!

3 years ago

star star star star star

Meredith Kepler Ponte Vedra Beach, FL

Customer service was superb! The very kind and friendly staff helped me with my problem.

3 years ago

star star star star star

James Barnes Birmingham, AL

Joe at Iron Mountain is one of the better plumbers I have been associated with over the years.

3 years ago

star star star star star

Bridgepoint Services, LLC Richmond, VA

Very professional. Great service. Pricing was good bang for your buck. Recommend.

3 years ago

star star_border star_border star_border star_border

Stephen Sass San Diego, CA

Staff are unfriendly, waited months for a tech to accept the job. Made promises that were an effort to make the sale, but when it came down to it all they were empty promises.

3 years ago

Choice Home Warranty Reviews