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Choice Home Warranty Reviews

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9.4

Overall Score

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Vanessa Amos

Not worth it!!! I’m considering canceling!!!

1 year ago

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Pat

Changed your policies w/o notifying clients

1 year ago

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Ron

very shady posted my share and then changed it

1 year ago

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Robert

Takes too long to get a tech out to my home

1 year ago

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Peter Candelora

Problem not resolved despite several calls

1 year ago

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Kenneth King

Allot of no shows. Or not show at all. The worse

1 year ago

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Regina

If it were possible to give zero stars I would.

1 year ago

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Vithal

Their handling of the claims process was very poor.

1 year ago Edited November 6, 2024

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Doug

Still waiting after over a month for microwave.

1 year ago

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Marty

excuses not to pay for services. Aweful

1 year ago

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Frances

Still waiting for service in fridge since august

1 year ago

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Joe Rocha

The fact that Choice will find a way to not pay for a claim

1 year ago

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Jane

Did not take care of their costomers from day one.

1 year ago

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Jordan

This is the most worthless thing I have ever paid for.

1 year ago

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Melissa

I would choose zero stars if that was an option!

1 year ago

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Vernetta

Very disappointed in my AC installation.

1 year ago

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Laurie Leotaud

They don't really pay and cover anything.

1 year ago

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Mike H

I'm canceling as soon as CHW calls me back.

1 year ago

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Joan

I am very unsatisfied and cancelling Choice,

1 year ago Edited August 6, 2024

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Marietta Allen-Thomas

Getting Technician to get out in a timely manner is Awful

1 year ago

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Ben

Well it is a bad company and ready to rip off consumers

1 year ago

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Debbie

Did not like A/C service. Did not fix A/C

1 year ago

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Gary Quick

Still waiting for service on my water heater

1 year ago

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John

No follow up on my claim. I was expecting a call from you.

1 year ago

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Robert

Very poor service and would not recommend this company.

1 year ago Edited October 10, 2024

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Mary Jane Tomkins

There was nothing about their service that I can recommend.

1 year ago

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Kathrina Kimble (Trina)

Rip off company. I wouldn't recommend anyone to them.

1 year ago

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Mike Antonelli

They find every reason not to pay a claim

1 year ago

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Harold

Very poor, dismal service, and denied claims

1 year ago

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Ron

Horrible Save your money and stay away from this company

1 year ago

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Patti Lancaster

took over two months to have my washer repaired

1 year ago

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Jaime

Poor customer service and warranties are not good

1 year ago

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R Reeser

False advertising. Worst purchase ever. Buyer beware.

1 year ago

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Crystal Michalak

If I could give this company a zero I would

1 year ago

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Susan

I have called twice and dishwasher still not fixed

1 year ago

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Grace

I had decent service most of the time but

1 year ago

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Bubba Shear

They Lie! They do not cover what they write they do!

1 year ago

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David Smith

This claim has been a complete nightmare

1 year ago

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Sandy

2weeks for an appointment and now 30 days to get the check

1 year ago

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Marie

No help from you guys. I finally got somebody to come to repair my stove I thought when I got the service contract you guys would have somebody to repair any appliances that I needed repaired here where I live but apparently you couldn’t find anybody so I was able to find somebody that repairs stoves and he’s coming today at 5 PM At this time I don’t feel I would be recommending choice home warranty to anyone. As far as value of my money, I have no idea because you’re not paying anything yet. And quality of service is a thumbs down because I really haven’t gotten any service from you

1 year ago Edited April 16, 2024

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Winnie

The service providers they send are unreliable

1 year ago

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Freddie Pope

They find every reason not to cover a claim

1 year ago

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david jacek

Dislike their customer relationship crap

1 year ago Edited April 8, 2024

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Marjo Dooley

This company is a rip off! Their communication is none!

1 year ago

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Juanita Huntington Park, CA

Take too long to get appointment for claims

1 year ago

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Phillip McMulin Ingleside, TX

Always has trouble finding a repair contractor.

1 year ago

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Allison Dawson Jonesboro, GA

They did not deliver on what I thought I was getting

1 year ago

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Mike Dallas, TX

Employees lied and misrepresented coverage

1 year ago

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Barbara

I waited so long for an appt its just not professional

1 year ago Edited January 10, 2024

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Joe StRomain Houston, TX

Very dishonest . Falsified reason for not approving claim .

1 year ago

@endstack