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Choice Home Warranty Reviews

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9.3

Overall Score

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Patrice Williams Cedar Hill, TX

I've been waiting since Aug 24, 2023 to get my water heater fix and it still isn't fixed.

2 years ago

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Bobbi San Jose, CA

Likes everything service promptness and courteous

2 years ago

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Robert Henry FL

Quick response and repair to my dryer!!!

2 years ago

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Carroll Clark Sebastian, FL

I got my fridge and freezer repaired in a timely manner.

2 years ago

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Mark Buffalo, MN

CHW has no flexibility whatsoever. Won’t work with their customers in reasonable situations…

2 years ago

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Marc Fort Wayne, IN

Hard to work with. They do not process claims well, requiring multiple follow-up calls. Their settlement for my range that failed was pathetic.

2 years ago

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Harsha P Alpharetta, GA

peace of mind with warranty. Cheaper and reliable

2 years ago

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Gerald West Palm Beach, FL

Home Choice is very quickly responsive to service requests

2 years ago

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Abraham Garland, TX

Good services and good quality and qualified technicans.

2 years ago

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Chris Panou San Francisco, CA

Very responsive and fixing the problem quickly

2 years ago

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Wayne Louisville, KY

I got my problem taken care of by friendly people

2 years ago

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Martha Southaven, MS

Experience, friendliness and professionalism of technician.

2 years ago

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William asmar Sparks, NV

Good & honest representatives . They act fast

2 years ago

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Rebecca Lake Charles, LA

The service provider was prompt and delivered great service

2 years ago

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John Murrieta, CA

I like that someone notifies you quickly

2 years ago

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Rodney Schoemann Baton Rouge, LA

Easy to do business with. Great employees!

2 years ago Edited September 20, 2023

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Ann Honolulu, HI

Fast response and awesome service. Highly recommended!

2 years ago

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avas nume Cumming, GA

Responsive team. Able to handle claims well.

2 years ago

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David McReynolds Buckeye, AZ

Tech was pleasant and knowledgeable. Diagnosed problem day 1

2 years ago Edited September 20, 2023

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Paul Green Valley, AZ

Prompt response. Pleasant service representative.

2 years ago

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donald chittick Murrells Inlet, SC

Great follow up. Very satisfied with vendors

2 years ago

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Kartikey South Milwaukee, WI

Excellent courteous service Highly recommend

2 years ago

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A S Northbrook, IL

Easy and quick and the plumber was great!

2 years ago Edited March 6, 2024

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Jyoti

Very good service Pleasant technician and knowledgeable

2 years ago

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Linda Portland, TX

Saved us big $ right after we occupied our new home.

2 years ago

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Joanne Daye Glendale, AZ

everything works like promised. Easy to file a claim.

2 years ago

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Jose Tucson, AZ

On a big claim never approved may service l have to pay thousands of dollars every time they give you acuses for not pay you or fixed the problem

2 years ago

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Vandilyn

Got here fast, did not have to wait a long time

2 years ago

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Ronnie Houston, TX

Could not find repai techs for a home 60 miles from major. City

2 years ago

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Laura Las Vegas, NV

Our air conditioner went out. The process was very easy.

2 years ago

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Jessica Kerzner Derby, KS

They are quick and communicate effectively

2 years ago

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Thomas Fayetteville, NC

easy to file a claim and prompt response.

2 years ago

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Renee Frederica, DE

Well worth the money keeps the homeowner worry free

2 years ago

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Licy

Delay in getting the service.some companies

2 years ago

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rodney ward Austin, TX

How fast the service was. Have no complaints.

2 years ago

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Robert

They've always done what they were supposed to do.

2 years ago

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Anonymous

We appreciated the response and accommodation.

2 years ago Edited January 9, 2026

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Gloria Kenner, LA

They're very responsive and you can always find answers online. And when you call the 800 number to chat with somebody in person, they're very informed and polite, professional. I had a horrible high pitched whistling noise coming from the tank in the back of the toilet in the upstairs bathroom and I reported it and the next day they had set the appointment which was for the following day. So they were out here and everything was fine. They took care of it. I find they've been very helpful and provided options if we had different tasks we could take, so I think everything they've done is fine.

2 years ago

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Sinclair

My stove was out of order. It is a good company.

2 years ago

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Richard Port Neches, TX

Prompt service, knowledgable technicians

2 years ago

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Tony Memphis, TN

Great prompt service and technician was great and courteous

2 years ago

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Syed Azam League City, TX

Love the service, pricing and promptness

2 years ago

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Kathleen Galveston, TX

Awesome AC tech. He was informative and professional.

2 years ago

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Louis Chesapeake, VA

Fast appointment call from repair company.

2 years ago Edited January 10, 2024

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Balaji Akula Anchorage, AK

Simple, clarity, hassle free, great service

2 years ago

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Doreen Longs, SC

Delay in responding to my claim Reimbursement for garage door opener was less than half what it cost me

2 years ago

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John

The value of coverage in ratio to the cost.

2 years ago Edited June 7, 2024

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Padma Ellicott City, MD

Good people and they send the technicians in short notice.

2 years ago

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Tom Thek Clermont, FL

Takes too long to get a repair done. Need more repair outlets

2 years ago

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Catherine Romulus, MI

Don’t cover like they advertise. Still waiting for s response from someone regarding a microwave that they offered $191 instead of replacing

2 years ago

@endstack