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Choice Home Warranty Reviews

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9.4

Overall Score

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Josephine Gizzo Mesa, AZ

They send someoneright away as soon as they can

3 years ago

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clyde neville Prescott Valley, AZ

THEY ARE GREAT AT COMMUNICATION AND GREAT AT RESPONCES

3 years ago

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Arthur Acedo Mesa, AZ

Service people were well qualified and respectful.

3 years ago

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Darleen Masturzo Davenport, FL

So far they have been helping me my issues. I hope they maintain it

3 years ago

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Deb Johnson Oklahoma City, OK

They always come thru. One time it was a struggle to get a fair amount.

3 years ago

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Sophia Lenett Quinones Orlando, FL

Timeframe for work approval needs to improve, and timeframe to receive a voucher is way too long

3 years ago

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Allen Clark Spring Lake, NC

It was great until I had to use it and the next month my payment went up 10.00 dollars a month.

3 years ago

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Mrs. O Clifton Park, NY

process to get work done takes too long to assign a contractor, ie broken pipe can't be fixed until approved

3 years ago

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Leanne Wheless Perryton, TX

They suck. We were not only out the $72 a mo th we paid but $85 for a service fee. You have nothing but lied and jerked us around.

3 years ago

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Georgia salkey Huntington Station, NY

They cannot fix the oven not sure if the partes they putting in its new .it was just fox and not I try to cook it's not working

3 years ago

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Susan Marzano Vero Beach, FL

Won't return phone calls, people say they can't fix it and we paid $45 and my husband fixed it . Not pleased out all. I think it is a racket!!!!

3 years ago

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Susan poulin Sabattus, ME

If it take 2 weeks in a heat wave to get ur Air Conditioning fixed I sure hope my heating system doesn't break down in mid winter ice storm.

3 years ago

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Stephen E. Fraley Punta Gorda, FL

Tech was prompt, efficient and thorough.

3 years ago

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Marian GM Katy, TX

Timely, courteous, professional, & knowledgeable.

3 years ago

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Sherry Pettit Ben Wheeler, TX

Very good experience concerning a claim.

3 years ago

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Carolyn E. Isom Haslet, TX

Fast service, easy to request service call.

3 years ago

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coletta otto Henderson, NV

They are quick to assign requests out to contractors.

3 years ago

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James O'Leary Spring, TX

Truly professional knowledge and repair.

3 years ago

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Patrick Armand Fontana, CA

They are very professional, knowledgeable and helpful.

3 years ago

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Gerald Alexander Schaumburg, IL

Because they have responded to all my needs & requests.

3 years ago

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Rosalind Yates Red Oak, TX

They responded quickly to my a/c repairs

3 years ago

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Deborah Scott Rex, GA

My A/C went up it was with in the week I had a new one

3 years ago

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Helen M Hill Detroit, MI

My last job..done QUICKLY and professionally

3 years ago

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Lindeara Jefferson Crawfordville, FL

Fast and convenient, everyone is always kind

3 years ago

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Brian Foster Cartersville, GA

Professional employees that work hard to help

3 years ago

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Ben Stoller Millburn, NJ

They are professional, fair and responsive.

3 years ago

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Ronda Oak Grove, MO

Helped send help. Updated with information when there changea in the plan

3 years ago

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Tom Wilcox Charlotte, NC

Had one contractor no show twice, but the replacement was great

3 years ago

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William Troche Riverview, FL

When I had a backed up toilet it wasn't covered. I called the representative that sold me the contract and he never got back to me.

3 years ago

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Kim Hamilton Texas City, TX

My garbage disposal went out, and they came and hung up a new one, but didn't hook it up with the wiring, is still not working.

3 years ago

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Diane Brill West Palm Beach, FL

I was without air conditioning for 6 weeks while the company refused to assign a contractor to replace unit.

3 years ago

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Nancy Sullivan Las Vegas, NV

They are refusing to replace our trash compactor even though their own contractor says it can't be repaired

3 years ago

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Dan Swanger Mount Pleasant, SC

Unwilling to pay claims or underpay. Appeals process is poor as they ignore evidence in favor of claimant. Valuations of damages is low.

3 years ago

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Russell Moon Victoria, TX

They were prompt in meeting service requests.

3 years ago

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Allen Brier Richmond, TX

Excellent service. Quick, no hassle decisions.

3 years ago

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Lynnette Szczepura Orange Park, FL

Fixed my plumbing correctly and were very friendly

3 years ago

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dennis hagen Rochester, NY

prompt service, ease of doing business, highly recommended

3 years ago

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Conrad Firment Fort Myers, FL

Prompt service. Good techs. Would recommend m

3 years ago

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Jennifer Carrott Indianapolis, IN

pleasant on the phone, responsive to my requests

3 years ago

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denise whaley Littleton, CO

They took care if an AC problem efficiently

3 years ago

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Rebecca Cedar Hill, MO

Usually find honest people to do the repair

3 years ago

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OLUKOREDE HASSAN Laurel, MD

Excellent response time to handle my service request.

3 years ago

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Connie Jo Mabley Lexington, KY

Authorized service companies have been good to work with.

3 years ago

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Tony B Wilson Tyler, TX

Because they took care of my claim without any issues.

3 years ago

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Lee Knoxville, TN

Can't login to create a case- have had numerous problems with my AC unit- not resolved yet

3 years ago

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Walter Houston Berkeley Springs, WV

They were fast on time and the work was done to my satisfaction.

3 years ago

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David Velasquez Del Valle, TX

Always respond within 12hrs, contractors always call before arriving.

3 years ago

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Tara Grijalva Henderson, NV

Customer Service is not very good. Some of the Companies they use are not very good.

3 years ago

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Sandra Calabash, NC

Never get service when needed, still waiting over a month for a repair. Seems all I receive is lip service no matter how many emails I send

3 years ago

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Valerie White Stone, VA

Customer support is good because they seem to find a technician each time.

3 years ago

@endstack