Choice Home Warranty: Read 46,187 User Reviews From Real Homeowners

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Verified Customer

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John Hess West End, NC

They are prompt, professional and knowledgable..

4 years ago

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Michael Watson Hebron, OH

Always there to help, professional, polite and concerned

4 years ago

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Mario Medina Las Vegas, NV

Very Fast response and great customer service

4 years ago

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John Werner Reno, NV

You been very fair so far.service has been satisfied and in a timely fashion.

4 years ago

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Wanda Fleur Saint Paul, MN

Not much communication but they got the job done in a timely manner

4 years ago

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Aileen Snider League City, TX

Scheduling was very quick. Service person was very good.

4 years ago

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Donna Maguire Sierra Vista, AZ

They follow thru and fix any providers issues that arise.

4 years ago

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Janice Jackson Tuscaloosa, AL

Had experience with air conditioner someone came out explained I needed this and that done never received any feedback

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Sep. 22nd, 2021

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Verified Customer

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Gloria Benzmiller Texarkana, TX

They have yet to finish 3 claims I have called about. They always have some lame excuse as to why they never can get them taken care of.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Sep. 22nd, 2021

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Verified Customer

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mary Hickman Surprise, AZ

They were prompt to fix the air conditioning unit which went out suddenly.

4 years ago

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Joe Plymouth Meeting, PA

responsive with quality technicians and very timely

4 years ago

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Sandra Pollan Tomball, TX

Prompt friendly service and knowledgeable contractors

4 years ago

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Bruce Berg Tucson, AZ

Every time I contact them they're fast on coming out

4 years ago

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Jeff riverd Port Saint Lucie, FL

Quick turnaround after call to get problem fixed

4 years ago

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Antony Felder High Point, NC

Customer service and they're always providing quality work.

4 years ago

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Olivia White North Charleston, SC

Great customer service and follow up on claims.

4 years ago

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Hyosook Lim Las Vegas, NV

The technitian was very fast and accurate.

4 years ago

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Ron Ast Hutchinson, KS

Such a simple process and so professional. Glad I got it

4 years ago

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Carly aiello Oklahoma City, OK

Prompt, easy to work with and fixed the problem.

4 years ago

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Derreck Stout Pittsburgh, PA

Easy to use and extremely helpful. Quick and easy.

4 years ago

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LAURA I LUSIAK Cary, NC

They had a technician out to my house very quickly

4 years ago

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Edward Brabham jr Litchfield Park, AZ

Service Tech was awesome/ very professional

4 years ago

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Ly Olive Branch, MS

Really kind and responsible , respond quickly

4 years ago

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HANNA BENTLEY Frisco, TX

Good technicians who help solve the problems

4 years ago

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Jerry Royse City, TX

Excellent Service. Very prompt in getting someone out.

4 years ago

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JEROME MEADOWS Fayetteville, GA

Basically hung up on me and didn’t care what I said about my claim and sent a company to my house that has all bad reviews

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Sep. 15th, 2021

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Verified Customer

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Kimberly Romero Lawrenceville, GA

Fast response time, great customer service.

4 years ago

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Kimberly N. Gilbert Upper Marlboro, MD

Very professional and trustworthy company.

4 years ago

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Lane L Young Tucson, AZ

Response time and contractors skill variable. Best with Sears Service

4 years ago

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Marcia Hill Jackson, TN

They're on time. They fixed the problem and was approved on a timely basic

4 years ago

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Muthukumar Natesan Matthews, NC

Prompt response and followup communication.

4 years ago

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Debbie Reynolds Calabash, NC

Quick service. Knowledgeable technician

4 years ago

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Thomas Dougless Eloy, AZ

The repair was executed very efficiently

4 years ago

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James Edmonds Odessa, TX

Very impressed how fast we receive service.

4 years ago

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Loretta Pinkston Ladson, SC

Quick diagnosis , very professional and trustworthy

4 years ago

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Fay Green

I was serviced within three days of my call for assistance.

4 years ago Edited January 10, 2024

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Carl Harris

The ease of getter something done and the quick response.

4 years ago Edited January 10, 2024

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Jamaal deante Taylor Hampton, GA

The promptness of taking care of my claim.

4 years ago

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Jim Rush

Good service with professional staff! The repair was great!

4 years ago Edited January 10, 2024

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Gary Trageser Sparta, NJ

Very helpful in finding a repairman, great service reps

4 years ago

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Eugene Harvey Durham, NC

They sent the most knowledgeable repair company in the area

4 years ago

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Rose l.barnes Toledo, OH

Have not had the work done yet no one wants to deal with home warranties at this time 😒

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Sep. 15th, 2021

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Verified Customer

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Gabriel Rodriguez Crane, TX

They came through with repairing my refrigerator

4 years ago

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William Carbonneau, III Deerfield, NH

No feedback on progress of parts needed for my washer. In addition, no feedback on the appointment that had been scheduled for September 1.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Sep. 15th, 2021

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Verified Customer

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Melissa Williams Ponchatoula, LA

Very professional and fast getting some one out to my house

4 years ago

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Daisy Moore Jeannette, PA

On time taken safety precautions did the work and was kind

4 years ago

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Angela Davis Atlanta, GA

They are fast, qualified, professional and do as they say.

4 years ago

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Paul Brote Spring Hill, FL

Ease of opening a claim and the speed in which is handled

4 years ago

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Vicki Rocco Plainfield, IL

Great response and great technicians. Very respectful.

4 years ago

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Sebastian Bwire Reno, NV

Refused to refund money I used to replace contracted AC units after they failed to send their own contractor for 4 weeks. Dishonest

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Sep. 15th, 2021

Choice Home Warranty Reviews