Choice Home Warranty: Read 46,188 User Reviews From Real Homeowners

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Verified Customer

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Judy Lake Mary, FL

Call for service and they were there the next day!

4 years ago

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Alberta Patterson Las Vegas, NV

Quick appointments and skilled technicians.

4 years ago

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Robert Davis Germantown, MD

Service, on-time maintenance . Follow-up is timely

4 years ago

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Lisa Carmona Las Vegas, NV

Tjey are responsive and send good contractors

4 years ago

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Michael Johnson sr Douglasville, GA

Didn't fix my electric fire place. Don't know why it doesn't work but it has power

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Oct. 27th, 2021

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Verified Customer

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Tony Sethi Centreville, VA

They are always on time ,trustworthy and excellent

4 years ago

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Tom fogarty Georgetown, TX

Had a pool problem over Labor Day Weekend and finally got it resolved

4 years ago

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Barb Biscan Orland Park, IL

They were prompt in answering my complaint.

4 years ago

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Anthony Paparo Boynton Beach, FL

They respond rapidly and send excellent repair persons

4 years ago

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Raymond Fujii Salem, OR

Contractor came on time and fixed heat pump the first time.

4 years ago

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Valerie Gordon Jonesboro, GA

Prompt, professional and courteous service

4 years ago

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Verified Customer

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Dena Wells

You guys do the best job when I call you to fix a problem.

4 years ago Edited January 10, 2024

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Verified Customer

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Christopher Olsen Fort Worth, TX

Didn't fix my problem and had me wasting money on service fees instead of proper diagnostic because they chose crappy companies.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Oct. 20th, 2021

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Verified Customer

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michael L Wallace

It is extremely hard to get in touch with a representative from the company. NOT GOOD

4 years ago Edited January 10, 2024

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Verified Customer

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Marsha Jackson, NJ

Great service prompt service courteous technicians

4 years ago

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Jack

Prompt responses and friendliness, easy to deal with

4 years ago Edited October 18, 2021

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Verified Customer

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Rachelle Bostic

I've had several different House whole appliances repaired and replaced. I saved alot of money with Choice Home Warranty!!

4 years ago Edited January 10, 2024

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Verified Customer

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Patrick Venturelli Cedar Lake, IN

Very good service tech. On time, and professional

4 years ago

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Eloisa Phoenix, AZ

I called in couldn't believe how fast they got me a appt

4 years ago

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Carolle Leferink Las Vegas, NV

Ordering repair was easy. Repairman was on schedule.

4 years ago

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Syed Hasan Garland, TX

I do not trust this service any more. They told me a lot when they wanted me to take their service but it was mjsguiding

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Oct. 20th, 2021

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Verified Customer

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B jones Las Vegas, NV

Knowledgeable technician service went great

4 years ago

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Teresa Huerta San Antonio, TX

Multiple claims declined and don't feel repairs are a priority because set too far in the future.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director.

Oct. 20th, 2021

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Verified Customer

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Kathy Plumage Billings, MT

Easy to work with. Quick response when I needed a repair.

4 years ago

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Denise Glendale, AZ

1st person came said a second opinion was needed. I had to after, calls and email to get a 2nd tech out. It still does not work right

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Oct. 20th, 2021

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Verified Customer

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Samira Achraf Tulsa, OK

Because they are honest and they are very nice to deal with

4 years ago

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Jeff Moroni

Address problem promptly!! Service repairmen are polite..

4 years ago Edited January 10, 2024

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Nancy Huffman Twin Falls, ID

They showed up and immediately fixed the problem

4 years ago

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Carroll watts Arlington, TX

They are prompt and know who best to call for repairs

4 years ago

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Robert S Grinnell Lawrenceburg, TN

they were quick to get someone to check out the problem.

4 years ago

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Sherray McLellanloop Buford, GA

Professional service in s timely manner Great staff

4 years ago

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Pedro S Navarrete Tolleson, AZ

They answer as soon as i claimed my issue

4 years ago

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Tony Amarillo, TX

Respond to all our request timely and repair without issues

4 years ago

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Craig Burns Canton, MS

Great customer care service. Quick response time

4 years ago

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Eder Baytown, TX

Fast service, approve any repairs to my home fast.

4 years ago

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Paula C Mouchett Mobile, AL

Quick repair response and professional companies

4 years ago

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Gerald Stafford, VA

This year everything seemed to go smoothly. They get to me in a timely manner.

4 years ago

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Lyn Sewell-Lawrence Ocoee, FL

Usually very easy to deal with and prompt. Service staff is great.

4 years ago

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Mellissa Trevino Del Rio, TX

I have called over 100 times and no one will call me back. I have emailed numerous times also and I do not get any response back.

4 years ago

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Balamurugan Dhanpal Charlotte, NC

Prompt response and my ac issue was fixed quickly

4 years ago

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Sarah Sadler Jeffersonville, GA

Because they will work my claim when they say they will

4 years ago

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Raymond Harrison Las Vegas, NV

Prompt service when time critical service is needed

4 years ago

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Richard Las Vegas, NV

There was no hassle with the claim I summit

4 years ago

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Alina Kulynych Arlington Heights, IL

Perfect service. Technician was very good.

4 years ago

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Rebecca J Vastag Clyde, OH

Good service, friendly staff and responded quickly

4 years ago

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William Marianna, FL

Repair person was on point. Knoedgeable and experienced.

4 years ago

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Yvonne Gonzales Grand Prairie, TX

Tech very prompt and resolve problem in a timely manner.

4 years ago

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David Snyder Allentown, PA

The mechanical issue with our dryer was resolved perfectly.

4 years ago

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Nancy Gamble Conyers, GA

The rating is because I file two claims and the only thing that I received was the $85.00 fee that I had to pay. The claims were denied.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you did not feel secure with our company. Choice Home Warranty can assure you that you had our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Oct. 12th, 2021

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Verified Customer

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Jerome Jamison Cordova, TN

GREAT SERVICE, ON TIME , AND GET THE JOB DONE

4 years ago

Choice Home Warranty Reviews