Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Verified Customer

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Gary Shepley Houston, TX

CHW is responsive to my calls for service.

2 years ago

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Regina Peach Greenbrier, TN

They have taken care of every claim within a timely manner

2 years ago

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Colleen ward Sun City, AZ

They came when they said repairs were made

2 years ago

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Lewis g Parrish Saint Johns, FL

Very prompt on services from subcontractors

2 years ago

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Vicki Hubbard Killeen, TX

I've called with claims and normally settled in a timely manner

2 years ago

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Peter Lass Charlotte, NC

Hard to get a human on the phone tree. Using the website is easier.

2 years ago

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Terence robertson Bergenfield, NJ

The service itself has been good but it takes a week to get someone here

2 years ago

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Dennis Randles Winslow, AZ

Service was great but I believe my system should have been replaced

2 years ago

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No way

Good responses, a wide variety of repairs, but sometimes missed appointments.

2 years ago

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William M Dorris III Wylie, TX

It is really hit & miss, this last call was a great experience.

2 years ago

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Daniel Obioma Lawrenceville, GA

CHW does not answer calls immediately, they do not take care of repairs within a reasonable time.

2 years ago

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Victoria McVicker Aurora, CO

Appointments for repairs are always a long ways off after filing a claim for repair

2 years ago

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Carey smith Pearl, MS

Technician was hard to reach and it took two weeks of being without a refrigerator to understand.

2 years ago

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Robert Elton Parks

The technician knew exactly how to fix the problem.

2 years ago Edited July 12, 2024

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Bob Pacific Grove, CA

No ice maker coverage. No fireplace electronic coverage. No readiant heat coverage

2 years ago

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Beverly Stone Madison, MS

Slow response, too much focus on surveys, no replacements provided on covered appliances that fail repair.

2 years ago

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Cathy Justus

Less expensive repair on dishwasher was great. More expensive repair on air-conditioning was a total fail. Ended up paying for it out of pocket myself.

2 years ago Edited January 10, 2024

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Billy Sanders Conway, AR

When I had an issue they got it resolved immediately.

2 years ago

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Eugene A Dial Thibodaux, LA

Handle my repair work wuickly and professionally.

2 years ago

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Pia Tampa, FL

When I called to some repair done , choice was on time.

2 years ago

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Gary Schoonaert Scottsdale, AZ

Repair handled within 24 hours. Tech was great.

2 years ago

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Kay Rains Hurst, TX

They get repairmen out in a timely fashion

2 years ago

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Janette Semien Houston, TX

Managed to get my repairs paid for and installed.

2 years ago

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Will hellner Knightdale, NC

On time good techs fast service friendly service

2 years ago

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Tanya R Nolen Alexandria, AL

On time to fix problems. Polite workers. Problems solved

2 years ago

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Ken Gaspard Baton Rouge, LA

They have been responsive when needing service

2 years ago

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Karen Dorbayan Centreville, VA

Right now I am in at a fair price. Hope it doesn't go up.

2 years ago Edited February 7, 2024

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Pearl van ness Hudson, FL

I can get in touch quickly. They answer my questions and are pleasant

2 years ago

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PJ Ford Houston, TX

I've only spoken to the lady that answers the phone. She was helpful.

2 years ago

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Kyle Cowan Kansas City, MO

Good way to protect home and easy to get fixes as needed

2 years ago Edited March 19, 2024

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Jim pero New Middletown, OH

Delays and problems with ac repairs at least 2 week delays and no compensation for inconvenient s

2 years ago

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Vincent Sedillo San Antonio, TX

Have had my dishwasher on the list to be fixed for over a month now and the company they chose has not repaired it yet,nor can I get a reason why

2 years ago

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Mark Donovan West Roxbury, MA

They couldn't solve the problem but they were polite and courteous and cleaned up any mess they made

2 years ago

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GARY J STROMPLE Oakdale, PA

so far when I had to use the warranty service was good

2 years ago

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Tom Moore Edmond, OK

Very efficient & listened to our problems!!

2 years ago

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Manny San Diego, CA

Professional technician and quality of service

2 years ago

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Franceda Hawkins Allen Houston, TX

Fast service,great resolution to claim ,great price

2 years ago

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Thomas Gowett Plant City, FL

Well worth the money. Easy to work with.

2 years ago

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Gerald Drewes Colorado Springs, CO

Always has been very good about handling my problems

2 years ago

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HERMINA T WINNER Las Vegas, NV

They always take care of what needs to be done or repaired

2 years ago

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Pradeep Buffalo Grove, IL

Choice is very prompt in resolving issues

2 years ago

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Crystal Stevenson Sicklerville, NJ

They came very fast each time I had a issue

2 years ago

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Jean Arceneaux Lafayette, LA

Amazing service very professional technician

2 years ago

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Kurt Kranzer Keller, TX

Great service , would recommend to others

2 years ago

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Gwen Garland, TX

They entered the job and started working.

2 years ago

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Barbara DuVall Kingsport, TN

They solve your problem as quickly as they can

2 years ago

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George Soric Pompano Beach, FL

Great and rapid response. Great service.

2 years ago

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Stephen Dickey Saint Johns, FL

They send people who know what they're doing

2 years ago

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Karen Pikesville, MD

Very prompt, knowledgeable and fix my issue

2 years ago

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Cynthia Baker, LA

Good service ,real friendly, and fast progess

2 years ago

Choice Home Warranty Reviews