Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Yi-Yin Ku Buffalo Grove, IL

Unreasonable with the fund to replace the dryer. Which is less than half the money for purchasing the least expensive one

2 years ago

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Maria Stiliha Flower Mound, TX

had problems with my central air and the results were not to my standards. I paid for the whole year and the service was not great.

2 years ago

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Lorna Petty Roswell, GA

We had a water heater problem we had to fic on our own. The assigned contractor could not come for 5 days. Our renters were going to sue us.

2 years ago

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Philip Gregoire Inverness, FL

Unqualified Service Technician. Took over a month to solve a low voltage wiring problem and then would not pay for the repair

2 years ago

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joye swain Edmond, OK

I was offered Payment which would not replace my clothes dryer. Because my clothes washer was rusty no offer was mde to help buy anothr washer

2 years ago

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Anonymous Houston, TX

I'm not having a good experience. I needed to use them to get my hot water fixed and its still broken.

2 years ago

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Mark Fuchs Mount Pleasant, SC

The technician was very pleasant and efficient.

2 years ago

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Alexis Kornack San Tan Valley, AZ

Always on top of everything and quick fast service!

2 years ago

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Cindy Egan Las Vegas, NV

They were quick to respond to my problem

2 years ago

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John Ehrhart Snellville, GA

Prompt response. Thorough follow-thru. Good quality work.

2 years ago

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Donna perry Broomall, PA

Service is awesome servicemen are on time.

2 years ago

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gisela smith Killeen, TX

I received fast answers and repairs of my A/C

2 years ago

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Sandy Fontana, CA

Very professional and excellent contractors

2 years ago

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Tito david San Antonio, TX

Quick to assign to providers . Follow the leader, CHW

2 years ago

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Al Dumm Roseville, CA

EXcellent service and quality technicians.

2 years ago

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Sahndra Marshall Mesa, AZ

Fast action excellent service reasonably price

2 years ago

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Jean Greenwood, IN

They have been wonderful with every claim

2 years ago

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ray seibold Columbia, TN

great service from Choice and the service provider!!!

2 years ago

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terri miller Las Vegas, NV

usually get to talk to someone to get the issue taking of

2 years ago

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Janet M Brealy New Orleans, LA

The tech was professional and completed the job.

2 years ago

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Doreen Port Saint Lucie, FL

Quick service. Fixed the problem on the spot.

2 years ago

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Kenyatta Johnson Saint Louis, MO

Excellent customer service. Prompt reply time.

2 years ago

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Dane Lucas Jacksonville, FL

Always helpful and always send great repair people

2 years ago

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Shirley Griffin Dallas, TX

Recent claim experience raised the bar. Prompt response.

2 years ago

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Sue Colorado Springs, CO

They usually get a repair person scheduled quickly

2 years ago

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Susan Houston Missouri City, TX

Fast service. Only had problems with one contractor. A few months ago

2 years ago

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cliff reeder Conway, AR

they helped me with "toilet" problems effectively and with my monthly rates

2 years ago

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H. Taylor Pikesville, MD

Sent VG company to do repair but took more than a week to get the service.

2 years ago

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Js Stilwell, KS

Waited over a week for a technician. Teck was very good and considerate.

2 years ago

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Dave Las Vegas, NV

They have good followup and usually psy without much hesitation.

2 years ago

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JOAN D LANDRY New Orleans, LA

so far the workman sent out does not seem anxious to assist and want to do quick work.

2 years ago

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Arthur Hensel Scottsdale, AZ

The way my only claim was handled wasn't very good. Two weeks to get a garage door fixed.

2 years ago

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Larry Ream Oxford, CT

They never assigned a technician to fix my problem. I had to find one and pay for it myself.

2 years ago

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William Weslager Algonquin, IL

Your replacement policy is misleading and your fair value guide is out of date and unrealistic.

2 years ago

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Jinnie Anderson North Las Vegas, NV

It took several days after I submitted an online claim before I was scheduled with a service agent

2 years ago

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Gordon Gillette

Any time I contacted you it’s been handled quickly.

2 years ago Edited May 6, 2024

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Patricia Dumas Oconto Falls, WI

it takes they weeks & weeks sometime to get you someone to repair the some of the repair people are not reliable they are not a good company.

2 years ago

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Robert Joseph Cypress, TX

They take my money every month and when I need them the most they are not there for me and it take them to long to get a service person out to you

2 years ago

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jack theulen Scott, AR

i have had 4 claims with choice and none have been solved yet!!! over 2 months , i will have to take legal action to recover my losses!

2 years ago

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Verified Customer

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Grantland K. Cohen Austin, TX

Because your salesman "ABE" made promises relating to service that when they were tested the services CHOICE promised failed.

2 years ago

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Seth Kaeser Corvallis, OR

They said a broken dishwasher of ours was a "wear and tear" and so is not covered under the warranty. Not worth the monthly payments at all!

2 years ago

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DonNash Mesquite, NV

Home Choice Warranty leaves much to be desired. Difficult to contact, rude, most unprofessional, a complete waste of money.

2 years ago

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Richard Flieger San Antonio, TX

Extremely slow service for my last two claims. It took a week to fix my my air conditioning. Totally unacceptable.

2 years ago

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nikki hampton Rock Hill, SC

CHW immediately got that we had an appointment immediately

2 years ago

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Anthony berry Cincinnati, OH

Because you did what you said you was gonna do

2 years ago

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Donald Masingale Derby, KS

Quick and satisfying response to problems.

2 years ago

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Danny Joe Carter-Nowicki Oklahoma City, OK

Every thing I needed was great and timely

2 years ago

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Toni Valore Freehold, NJ

Fast response to my problem and excellent service person to fix it

2 years ago

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Mrs. Anne Campbell Katy, TX

The service has proven to be extremely efficient.

2 years ago

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Jeff Fort Myers, FL

They have been quick to respond and repair my issues.

2 years ago

Choice Home Warranty Reviews