Choice Home Warranty: Read 49,118 User Reviews From Real Homeowners

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Vickie Crosby MI

Responsiveness, great communication, quality service from reputable companies.

2 years ago

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EAPC Ashburn, VA

Excellent response. Excellent customer service. Good technician

2 years ago

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Mary El Paso, TX

My washer broke unable to repair and they replaced it thank you CHW

2 years ago

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Jane Miller Linden, TN

Easy to file a claim and a service person come and work on the item

2 years ago

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Laura Poole Esparto, CA

Not able to speak with anyone. Called multiple times and left my phone number for call back and never got a call back.

2 years ago

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Ronald W Waters Ashland, OH

Brian was courteous and efficient. He was able to make the repair quickly.

2 years ago Edited October 10, 2023

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Tonya Houston, TX

I was given a quote for $2800 but choice warranty fixed my problem for $75

2 years ago

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James

Take to Long to get anything fix and if they can't u have to wait 30 or my day to replace your appliances:( not happy

2 years ago

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Khatereh Hajizadeh Sunnyvale, CA

I have to connect them several times and they are not in line with each other and every time I need to start from the beginning. Too much time needs to deal with them !

2 years ago

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Wade Corporon Atlanta, GA

Quick and good service that provides good quality for the price

2 years ago

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Kay Wichita, KS

The Butler Plumbing & Restoration customer service was excellent.

2 years ago

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Charles-Hubert Devaux

Happy with their service and for now, the companies they have sent to help us.

2 years ago

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Gary Lorena, TX

Choice Home Warranty refused to provide like replacement for my Microwave. They offered $199, which Was $200 less than the defective model.

2 years ago

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Donna Phoenix, AZ

Very attentive and helpful. Love J&L Plumbing!, one of their providers.

2 years ago

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Judith Cramerton, NC

Bad customer service. I had to be proactive to keep claim open. Took 3 month and claim was cloaked be use I didn’t contact them for 39 days!

2 years ago

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Gail

I switched to this company because the one I had has gone out of business. They're prompt.

2 years ago

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Lowell

Company is fraudulent. Would not recommend this warranty company to anyone. Cheated me out of monthly payments and declined honest repairs. Bad company!!!!

2 years ago

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roger erby Erie, CO

Things get fixed and done right. Contractors ate polite and professional.

2 years ago

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Michael Mauk Summerville, SC

A great provider was assigned. Quick response, professional and knowledgeable.

2 years ago

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Juan Elizondo Austin, TX

Great company without any problems and good customer service

2 years ago

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Sonia Edwards Decatur, GA

Technician was very professional and pleasant - explained what he was doing.

2 years ago

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Patricia Miami, FL

Fast service and good contractors. Customer service needs some improvement.

2 years ago

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Vincent Esposito Wadesboro, NC

You suck. Never have a provider in my area. I'm still waiting for someone to fix a faucet that's leaking. I waited a week for an AC repair when temps were 100. You suck!

2 years ago

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Robyn Azus

I give no stars. My experience with this company was horrendous. I was with American Home Shield for 7 years. They never denied a claim. This company denied all.

2 years ago

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Kim Walker

2 years ago

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Leonard Dunnellon, FL

co doesn't replace with replacement appliances anymore. on my failed stand up freezer, only offered less than half of price to purchase a replacement. canceling policy

2 years ago

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Alice Sanchez

Excellent customer service. Claim taken care of quickly and effortless.

2 years ago

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Randy New Orleans, LA

Because of the service I received when I filed my claim it been three weeks since my air conditioner went out and I called and call trying for to get my Air conditioner fixed

2 years ago

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Ruthie Gibson St Louis, MO

Took over a month for a repair man to even look at my refrigerator than another month to get a gift card that has to be spent at Lows. Not happy at all

2 years ago

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Portia Austin, TX

Best service people Prompt service schedule Knowledgeable of serviced item

2 years ago

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Patricia Hampton, VA

I’m very pleased with home warranty. Had them for several yrs. 👍

2 years ago

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Dani Lakeland, FL

Quick response upon submitting claim and quick service upon dispatch!

2 years ago

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maack1 Wichita, KS

ON TIME AND GARBAGE DISPOSAL WAS ON WARRANTY, SO VERY SATISFIED!

2 years ago

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Lionel Myers Huntsville, AL

Service was quick, informative, and successful. I'm a happy customer. Thanks

2 years ago

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john edwards Midway, GA

Need repairs got a company that can help , that means a lot for customers .

2 years ago Edited September 20, 2023

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Ryan Hutton Chicago, IL

Quick response. Replaced garage door opener after gear break.

2 years ago

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J Gaer Little Rock, AR

Too much back and forth on simple claims. They have a decent network of contractors but there are better options when it comes to Home Warranty.

2 years ago

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Keith Charlestown, MA

Very good service only downfall takes too long to get someone out when you file a claim

2 years ago

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yasmin gamboa

They charged a service call for each appliance even though it was the sam vendor that came out same day

2 years ago

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Eric Williams NC

I like that they are quick to respond to all of their customers needs

2 years ago

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Maurice

Every thing went easy and smooth, from calling with problem to getting repair.

2 years ago

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Gina South Amboy, NJ

Very professional and knowledgeable. Explained everything clearly

2 years ago

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Joyce St Louis, MO

The quick response and the installation of the garbage disposal

2 years ago

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Kent Sanford, NC

I did not like it that they denied paying me anything for my freezer. I did like it that they were fast in getting a service technician to my house to inspect my toilet

2 years ago

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Dee

It took over two weeks before someone could come to my house. Two weeks later my issue still isn't fixed, but payment was taken and since that the monthly rate increased.

2 years ago

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Donna Hastings Augusta, GA

Responded quickly to an issue I had. It was easy to access what I needed.

2 years ago Edited September 13, 2023

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Donald Champaign, IL

Said they would replace dishwasher but offered money in lieu of replacement. Very low offer. We had to pay the difference.

2 years ago

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Brenda Perry San Antonio, TX

I like the money I save. I have he ad good customer service.

2 years ago

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Robert Fremont, OH

Excellent customer service. The warranty is well worth the price.

2 years ago

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Lynette Denver, CO

Tech was courteous and on time which seldom happen with service people

2 years ago

Choice Home Warranty Reviews