Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Verified Customer

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William Troche Riverview, FL

When I had a backed up toilet it wasn't covered. I called the representative that sold me the contract and he never got back to me.

2 years ago

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Kim Hamilton Texas City, TX

My garbage disposal went out, and they came and hung up a new one, but didn't hook it up with the wiring, is still not working.

2 years ago

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Diane Brill West Palm Beach, FL

I was without air conditioning for 6 weeks while the company refused to assign a contractor to replace unit.

2 years ago

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Nancy Sullivan Las Vegas, NV

They are refusing to replace our trash compactor even though their own contractor says it can't be repaired

2 years ago

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Dan Swanger Mount Pleasant, SC

Unwilling to pay claims or underpay. Appeals process is poor as they ignore evidence in favor of claimant. Valuations of damages is low.

2 years ago

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Russell Moon Victoria, TX

They were prompt in meeting service requests.

2 years ago

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Allen Brier Richmond, TX

Excellent service. Quick, no hassle decisions.

2 years ago

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Lynnette Szczepura Orange Park, FL

Fixed my plumbing correctly and were very friendly

2 years ago

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dennis hagen Rochester, NY

prompt service, ease of doing business, highly recommended

2 years ago

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Conrad Firment Fort Myers, FL

Prompt service. Good techs. Would recommend m

2 years ago

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Jennifer Carrott Indianapolis, IN

pleasant on the phone, responsive to my requests

2 years ago

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denise whaley Littleton, CO

They took care if an AC problem efficiently

2 years ago

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Rebecca Cedar Hill, MO

Usually find honest people to do the repair

2 years ago

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OLUKOREDE HASSAN Laurel, MD

Excellent response time to handle my service request.

2 years ago

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Connie Jo Mabley Lexington, KY

Authorized service companies have been good to work with.

2 years ago

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Tony B Wilson Tyler, TX

Because they took care of my claim without any issues.

2 years ago

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Lee Knoxville, TN

Can't login to create a case- have had numerous problems with my AC unit- not resolved yet

2 years ago

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Walter Houston Berkeley Springs, WV

They were fast on time and the work was done to my satisfaction.

2 years ago

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David Velasquez Del Valle, TX

Always respond within 12hrs, contractors always call before arriving.

2 years ago

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Verified Customer

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Tara Grijalva Henderson, NV

Customer Service is not very good. Some of the Companies they use are not very good.

2 years ago

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Verified Customer

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Sandra Calabash, NC

Never get service when needed, still waiting over a month for a repair. Seems all I receive is lip service no matter how many emails I send

2 years ago

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Valerie White Stone, VA

Customer support is good because they seem to find a technician each time.

2 years ago

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Michele Raleigh, NC

Every time I use my warranty they come.

2 years ago

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Shane Robinson Hawthorne, FL

Have had two claims in 9 months, both were handle great.

2 years ago

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Marvin Lautzenheiser Springfield, VA

EXCELENT EXCELLENT THEY CAME, THEY SAW, THEY REPAIRED

2 years ago

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Edward Yarborough Azle, TX

great service so for fast response and service very fast

2 years ago

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Chanalle Spartanburg, SC

Each technician that visit my house was vett respectfull

2 years ago

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Paul S Bender Miami, FL

Provided good references to get jobs done.

2 years ago

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Barbara Richmond, VA

Professional and very quick response to claims.

2 years ago

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Aminita Pepper Indianapolis, IN

Very fast on appointments and reliable service

2 years ago

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Daniel Sarasota, FL

Easy to put claim in. Prompt service. Great communication

2 years ago

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Peter Mayr Mautner

Right in time, professional work and friendly staff

2 years ago Edited January 10, 2024

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Bill Hamer Birmingham, AL

Quick and courteous. Agents very professional

2 years ago

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Wolfgang Geckeler Absecon, NJ

Great customer service and fast help when needed.

2 years ago

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Mary Broussard Marrero, LA

The service providers arrive on time and complete the work

2 years ago

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Barb Davis Arlington, TX

They always send a repairman out immediately.

2 years ago

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Arif Hussain Chandler, AZ

Great company and friendly staff. Prompt and efficient

2 years ago Edited March 5, 2024

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Zachary Daniel Lake Saint Louis, MO

Great responsiveness, quality service techs

2 years ago

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James Arias Beverly Hills, FL

They did a good job fixing my dishwasher!

2 years ago

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Janet Henshaw Sarasota, FL

Ice maker quit . one quick call And service was set up

2 years ago

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Ken Lake Sedalia, MO

We've had several appliances fixed in a timely manner.

2 years ago

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Don A Wilson Boerne, TX

Resposive to requests for service and providing qualified technicians.

2 years ago

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Barbara Roberts Sapulpa, OK

I had to wait an extra day for service, but I was pleased once they got to me.

2 years ago

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Enrique Barlow Fayetteville, GA

Great customer service, first vendor was great a 10 the second vendor about a 7

2 years ago

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lynne gillooly Cornelius, NC

They have responded quickly and have tried to fix the problem

2 years ago

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Catherine mishler Johnstown, PA

Polite and knowledgable however had to wait for appt and parts.

2 years ago

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Cyndie Hammond Liberty, MO

It takes too long to get repair technicians to my house. Waiting almost 2 weeks to get my dryer fixed is ridiculous.

2 years ago

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Isidro Pacheco El Paso, TX

Repairs /replacement take too long. Communication between tech and choice is not good at all.

2 years ago

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Evelyn Richardson Crestview, FL

Didn't like paying $85 up front. Thought warranty would cover all cost. I'm on a fixed income.

2 years ago

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PRASANNA KUMAR MENTA Towson, MD

The rep told me that my issue was covered for garage opener but later the claim was rejected

2 years ago

Choice Home Warranty Reviews